Sergio at winnetka location was very helpful and knowledgeable. He patiently listened and answered…read more all my questions. I purchased all my items through him.

We love Pacific sales, it was great working with Sergio in the plumbing department. Everyone at the…read morestore spends time with you and answers all of your questions. We will continue to shop here.

This company is horrendous. Like many of the reviews you see here, we were promised work completed…read morein 6 weeks (redoing a bathroom) and it was "completed" almost 6 months later (24 weeks!) I put completed in quotes because the bathtub spout still leaks and there are a number of issues they promised to fix that have not been fixed yet. After numerous attempts to contact Tony (the now owner of Euro-tech kitchens) to come back and fix these things, he has decided to ghost me instead. I did some digging and saw that their license has expired due to numerous violations. I will be reporting them to the BBB and exploring other avenues to get these issues fixed or compensation. Whatever you do DO NOT USE THIS CONTRACTOR!

Stay away from this company. Had them design my kitchen. Quoted a decent price. Promised 6 weeks…read moretook over 9 months. Quality sucked. Salesmen lied to me. Owner of the company quit twice. I was working with strangers Most of the staff quit or got fired. Never returned phone call. This was a total nightmare.

Quality, craftsmanship, customer service and the warranty are the best…read more It was definitely not the lowest quote we got. It was the best. The crew was very polite, friendly and accommodating. They also cleaned up really good before they left everyday they were here working l

Let me preface this review by saying I am a homeowner builder type hobbiest. I have renovated 12…read morehomes in the last 30 years primarily by me and licensed subs. I do NOT like paying a contractor overhead. I am a time and materials person. I like "control" over expenses. So for me to hire someone to install windows and doors, has never happend. But I had a unique problem area in my home, I decided to seek out a contractor. I have a large atrium type living room that gets very hot from direct sun exposure and whose large picture window/sliding windows and french doors, leak during every driving rain. I got a predictably high bid from a large - well known window replacement company. After hearing CDW's annoying ads for about a decade now on KNX-I decided to give them a try. I was so skeptical that CDW would be a better bid that I almost canceled. Glad I didn't. CDW sent a personable, low key-no pressure, knowledgable person. He did a great presentation on the values of upgrading in this particular case, AND the price was 1/3 less than the "other guy". From the signing of the contract, It took four weeks to manufacture product and set installation date. Installation was completed in one day with a team of three installers. They prepped by covering all interior/exterior furniture/ surfaces exposed to possible work dust. They were friendly, worked diligently and answered whatever questions I had without attitude or hesitation during the day. Their attention to detail in the finish/caulking was great. Looks perfect. All I can say is-I am super thrilled with the product, personel, and the installation. It looks beautiful. Huge upgrade for our primary living space. Could not be happier. I hope all is well when tested during the rains.

I purchased a cooktop and double oven to replace ancient ones in our rental. Darren Cornea helped…read moreme through the process, explaining what I needed to know. The other sales people at Pacific Sales were also very polite and helpful. As my older appliances were slightly different in size, Darren sent the installers out to measure my space and quote the cutting that needed to be done. Cuts through the wood surround for the oven, and through the granite countertop around the stove are now solidified, so I was able to purchase my new appliances confidently! Thanks Darren and team for a great shopping experience!

Just bought a double oven from Alex Garcia. He was very helpful and made the process super easy.read more

Outstanding professional woodwork. Greg and his team know what they are doing and know how to…read moredeliver excellent service and product. The craftsmanship and attention to detail are of the highest quality. I strongly recommend reaching out to Greg if you are considering adding custom woodwork to your home or office. Pricing is very reasonable too. Pictures of their recent work in our home in Los Angeles.

We hired Geogory's team to install pull-out drawers for our kitchen cabinets. I thought they did a…read moregreat job for a reasonable price. Will definitely hire them for future jobs!

An amazing amount of choices at competitive prices. The staff were helpful. Easy parking.read more

I went in, and I sat down with a sales associate who helped me put my order together. I've spent…read moreright around 11K for sinks and faucets for 8 bathrooms, and I must say that the rep was very nice and very helpful and very knowledgeable, he did is part the best way Possible, but here is my problem with this place: they don't stock up anything, everything gets shipped from different locations so I started receiving at home bits and pieces of my orders over the next couple of weeks. The product did not arrive in retail packaging so it was really tough to know which was what. I had to take everything back to the showroom and my rep set down and wrote on each and every single piece what it was. Turned out that I've ended up ordering a few things wrong and needed to return them...Now, returning items is even a bigger headache..,you have to get a shipping label from them and start shipping different things back to their different locations. That was not acceptable to me so I returned the product back to the showroom and ask my rep to take care of the returns for me. It took over 3 weeks for me to receive the refunds which was pretty upsetting. In the meantime, I've checked with a different national distributor the prices on everything I've purchased and it turned out that I've paid about $2000 too much in comparison to what it would have cost me had I've purchased the same product from them. Needless to say: Very bad system, extremely over priced, and I will not be buying here again.

If thinking of buying tile from this guy...BEWARE! This company (owner run???) has the WORST…read morecustomer service. After waiting 2 wks for a sample tile, I called to find out the problem. I was told that it was held up bc it was not a tile that this company made. "Alex" then tried to convince me that my selection was "uninteresting" and that they had many more tiles that would look nicer, that HIS company made. I explained that our look needed to be simple but he still kept pushing exotic, more expensive tile, making little jabs at my choice. Hey, thanks for insulting my taste! He then explained that the delay was due to"conflict" between his company and the company providing the sample tile that we paid for. I wasn't sure what this meant but I now think that he may've been the reason for the company conflict. He is extremely rude. He then said that he'd push to get my tile to me by Mon., Wed. at the latest. This was not timely, at all, but there wasn't much I could do. Well, I suppose that I could've cancelled my order at that time...maybe. Anyway, when my sample didn't arrive in the mail by Wed., I called and left a message explaining that we couldn't move forward with that tile because we wouldn't receive it in time for the start of our project. I asked for a refund and a return phone call. After never receiving a return call, I tried calling again. Speaking with the only person seemingly at this company - "Alex" - again, he said that he had tracked my pkg after receiving my message a few days prior and saw that the sample had eventually been delivered by UPS late Wed. evening. Therefore, he would begrudgingly refund my money...if I sent it back on MY dime. Then he quickly hung up the phone on me. Both childish and rude! Is this guy still 12 y.o.? Basically, he received my message and chose to ignore it, purposely not returning my call. His company supposedly prides itself on getting tile to the consumer "on time" (written in the confirmation email), which they did not do, but maybe they should learn to pride themselves on customer service. If you like having your taste insulted, waiting for weeks to obtain a simple sample, and then being hung up on when trying to resolve a dissatisfying situation, then this is the company for you.

We hired this team for a major structural renovation--adding a loft in our high-ceiling living…read moreroom, building a wet bar underneath it, and replacing our kitchen's back door and window with a beautiful bifold door. (Note: The furniture bar cabinets and library were added later on and were not part of this contractor's project). From start to finish, the entire team was extremely professional, dedicated, and highly skilled. On the very first day we met, Nir helped design a 3D view of the project that perfectly captured exactly what we had envisioned. Throughout the build, we had a weekly walkthrough with Nir to check if we had any questions or concerns, which kept communication incredibly clear. Elba was also an excellent project coordinator who was always available to answer our questions and keep everything on track daily. The construction crew themselves were clearly very experienced and knowledgeable; they followed our approved plans meticulously and were happy to accommodate extra requests along the way. You can truly gauge the quality of their work by the fact that every single city inspector visit passed on the first try--nothing ever had to be rescheduled or redone because everything was built perfectly to plan. Additionally, all of the finishes--from the drywalling to the trim work and paint--were done with high-quality materials and top-tier craftsmanship. Overall, it was a great experience, and we highly recommend them!

Garnet: This is the second renovation I have done with…read morePreferred Builders and I am so very happy! I was first referred to Preferred Builders by my tax preparer, Happily, my first repair/remodel turned out wonderfully so I immediately started a remodel on my own home. Scope of work: remove all the carpeting in the house and install laminate plank flooring in those areas. The travertine flooring in the entry, kitchen and hallway had large craters which collected dirt and water residue after washing. I had the floor steamed, the craters filled and the whole floor resealed. I had a gasline installed in the kitchen and a new gas oven installed. I also had a complete bathroom remodel which included removing a huge jacuzzi tub and installing an elegant and safe walk in shower. For the bathroom Nir listened to my concerns and needs and then gave me two 3-D renderings of my options. Elba was fabulous and fast with permits, a purchase list and provided weekly job schedules and updates. I have now completed this remodel and I can't be happier. My Preferred Builders team was pure gold! I highly recommend Nir, Elba and Orel, the Foreman. Orel was caring and his experience was invaluable, Roman, (drywall, moldings, paint, flooring) Carlo (beautiful tile work) and Abnir were all professional, caring and kind. My remodel was reasonable and fast. I definitely recommend Preferred and I already have.