My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

Person on the phone was very friendly…read more Rates were a bit above market but were willing to give them a shot from all the positive reviews. They canceled an appointment an hour after they were expected to show up. Didn't offer any compensation. We had to take time off of work for this which costs money. Just a shame...

This is for call back due to defective double kitchen sink…read more Plumber Korey was on it and he was assigned the job and did great job and due to my earlier frustration with slow office support (they should just say they are understaffed and slow) that he would follow-up with me. They are on the higher $ide but are worth it. I joined Ohana Club for just in case.

Plumbing repair by Steves plumbing. Water is leaking from my…read moreshower so i contacted steves plumbing and they showed up promptly, while checking the fixture the tech checked the water pressure which was over 200 psi. He said i need to change the prv valve before any repairs could be done as the water pressure should be around 60psi. I have changed the prv in the past, about 4/5 years ago so i told him to go ahead and change it as im pressed for time havjng to work and prepare for the incoming typhoon. He didnt have a valve so needed to go to city mill to get one which they had in stock. The total repair came out to $4100, of which and i'll break it down cost wise. Costs gotten at a consumer pricing from Home Depot Now mind you this is the retail pricing for an normal consumer, not professional pricing (what you or i would pay if going into the store) Prv valve $89 5' length 3/4" copper pipe $50 Fittings $50 Ball valve shut off $ 19 Total of parts $208 $4100 minus the parts needed $208 $3892 labor 18 minutes to complete the repair, say 30 to make it easy $7784 in labor charge per hour I guess i should have purchased a solderless crimper and done it myself for a savings of $3900 Work was done professionally and quickly as promised and the area cleaned up before completion but the labor cost is whats bugging me- guess i got into the wrong profession

JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

I initially reached out because I needed my unit's main water shut-off valve and my washer shut-off…read morevalve replaced. Replacing my water heater wasn't even part of the plan. But after Jaren took a careful look and walked me through what he was seeing, I decided to move forward with it--and I'm genuinely glad I did. What stood out right away was how professional, thorough, and patient Jaren was from start to finish. Like many of the Yelp reviews say, he doesn't rush, he doesn't cut corners, and he doesn't talk down to you. He took the time to answer my questions in a way I could fully understand--even as someone who knows almost nothing about plumbing. That kind of clear communication matters, because it turns a stressful situation into something manageable. And here's the part that really earned my respect: he didn't oversell. When it came to the water heater, he didn't just point to the age and say, "Replace it." He explained why it mattered, what could happen if I waited, and how upgrading certain older plastic/PVC materials to brass could save me money and headaches down the line. It wasn't pressure--it was education. It felt honest, practical, and grounded in what was best for my home. He was also incredibly flexible. On the same day he worked in my unit, the building complex was dealing with additional plumbing repairs by another company, and it created delays and coordination challenges. Still, he stayed calm and professional. He was at my place from about 8:00 AM to 6:30 PM, and while I felt bad that it was such a long day, it reassured me even more--because it was clear he wasn't rushing. He was making sure it was done right. The results speak for themselves. His work is clean, organized, and flawless, and the difference is obvious when I compare my updated plumbing setup to other units I looked at before he worked on mine. His attention to detail is on another level. I also want to give a big shout-out to Arley for her help when I first reached out to JGR Plumbing. She kept me updated, provided clear estimates, and communicated Jaren's arrival time for the initial unit check. That kind of responsiveness makes a big difference when you're trying to coordinate repairs. Finally, I have to mention the pricing: for the amount of work completed and the level of quality and professionalism Jaren delivered, the cost was very reasonable and fairly priced for this type of work. If you want a plumber who shows up with skill, integrity, and pride in their work--someone who treats your home the way they'd want theirs treated--I strongly recommend JGR Plumbing.

Outstanding Service from Start to Finish!…read more We recently had a HALO H2Zero Ultimate whole-house water filtration system installed by Allen's Plumbing, and the entire experience exceeded our expectations. From the very first phone call, Corrine was absolutely wonderful. She was incredibly kind, responsive, and professional, making the scheduling process easy and stress-free. In today's world, it's rare to find someone who communicates so well and genuinely cares about the customer experience. Our technician, Ty, was outstanding. He took tremendous pride in his work, patiently answered all of our questions, and clearly explained the system, maintenance requirements, and warranty. His craftsmanship was exceptional. The copper piping installation is clean, organized, and looks like it belongs in a plumbing showcase. You can immediately tell that Ty values doing the job the right way rather than simply finishing it quickly. We invested in a HALO H2Zero Ultimate system with a Sediment Guard pre-filter, and Allen's Plumbing installed everything beautifully with bypass valves, high-quality copper work, and a layout that will be easy to maintain for years to come. What impressed me most was the professionalism of everyone involved. From Corrine's communication to Ty's workmanship, the entire team demonstrated honesty, expertise, and genuine pride in what they do. If you're looking for a plumbing company on Oʻahu that shows up, communicates well, and delivers top-quality workmanship, I highly recommend Allen's Plumbing. They earned our trust, and they'll be the first company we call for any future plumbing needs. Mahalo to Corrine, Ty, and the entire Allen's Plumbing team for a fantastic experience!

Adulting definition: the practice of completing the mundane, responsible tasks expected of a fully…read morefunctioning grown-up. As a home owner you have a lot of responsibilities where you need to juggle many responsibilities such as but not limited to finances, insurance, property taxes, preventative measures and maintenance. The other week I wasn't feeling well and stayed home from work which ended up a blessing in disguise as I had a leak in one of my 50 gallon tanks. I noticed the leak from the night before where I shut all but one valve and turned off the electric breakers. As water leaks can lead to property damage, I had to immediately get a plumber as I'm not a DIY person. I reached out to my BIL where he recommended either Allen's Plumbing (AP) or Roto Rooter. I decided to first check AP on Yelp and saw low ratings from good friends of Peter Y. and Victoria A. It's unfortunate my friends had below average experiences with AP where I was skeptical. But I trust my BIL and took the leap of faith. AP is a local company that started in 1982 servicing 24-hour service to both Oahu and Maui. The process was simple and efficient. I called first thing on a Friday morning and after addressing my issue, I was advised their plumber can be at my home at around 11am. Their dispatch contacted me a little before 11am to inform Jonah, their plumber, is on his way and arrived at about 1120am. After the assessment, it was determined that one of my hot water tanks had both internal and external leaks. I was provided an onsite quote of replacing the tank, installation, labor, parts, and disposal of the old tank. I was forewarned by my BIL of the higher than usual quote with AP, but trusted the integrity, service and professionalism of AP and agreed to the proposal. After committing to the quote, staff went on the road to secure my water tank replacement and came back about an hour later. This allowed me some time to clear the area and place more towels on the floor as water accumulated. When the staff returned, I advised them to use the side gate for a much easier access to the wash room. Luckily it was a breezy and sunny afternoon, ideal conditions in transporting the water tanks and installation. It took about 3 hours for Jonah and his colleague to disconnect and remove the damaged tank and install the new tank. I'm no expert in this field but waited patiently as I do have solar panels which perhaps caused extra steps in removing and installing. When I saw one of the staff load a box with the leaking water tank into their van, I sensed the task was soon to be completed. Prior to Jonah leaving, I did also mention my sink fixture in one of the bathrooms needed to be replaced where he also gave me a quote. It was already late so it was agreed I'd be calling back once I've made arrangements to have my sister house sit for me due to my work schedule. I paid my bill in full and the boys left my home. I had some minor tidying up to do as the laundry room floor was still wet. Overall, an amazing first experience with AP where I'd be sure to contact them again. I am impressed of their service, professionalism, dedication and knowledge of their industry by providing the service to get the job done. Note that due diligence is also required by the consumer. Highly recommended.

Very professional,they did an awesome job on fixing the pipe leak!!! Quoted us to 3600 but ended up…read moregiving us half the price which was very awesome!! Highly recommend and would definitely call again when things goes down.

Mahalo to Chase Uta for job well done! Quick response time…read moreand explaination was simple to understan

Rey came and did an excellent job fixing my water leak on the hose bib. Put in a new regulator and…read moreshut off valve and everything works great. Mahalo Rey!

Hoku did a great job. Very professional and impeccable…read morefollow-through! Actually showed up exactly when he said he would every time!

Last night the pipe under my kitchen faucet burst and water started gushing out at a phenomenal…read morerate. I couldn't even figure out how to stop the water from coming out and within minutes water was pouring down the stairs and leaking into the floors below the kitchen. After calling everyone I could think of, including the board of water supply, with no one providing any help, I typed in "plumbers" into Yelp and started cold calling down the list. First Class Plumbing was the third company listed but the first one that seemed to care. I was warned that I was calling after hours so I'd have an emergency fee if I wanted service now... I joked "fine - this is an emergency" and was told I'd get a call back as soon as they could get ahold of one of their plumbers. I went back to trying to heave buckets of water into a nearby sink and received a call back 15 minutes later. The plumber was so calm, and after hearing that I was still dealing with gushing water, explained to me how to stop the water flow. He asked me to send him pictures of the burst pipe and the faucet and got off the phone to price everything out including replacing the pipes and faucet. After doing all that work he told me what the cost would be and then said it was no worries if given the price I didn't want to continue on - or at least wait until it wasn't an emergency (an extra $150 charge). I said I definitely wanted the service and he came right out and fixed the burst pipe. I would already have been raving about this place for their competent service if it had been a normal scheduled appointment. But the fact that this company and the plumber were there for me when no one else was, and went above and beyond walk me through how to stop the problems and extremely quickly look into part costs for me before I ever even agreed to the service has made me a loyal customer forever!

I reached out to several plumbing companies for quotes, and First Class Plumbing was priced right…read morefrom the start. I spoke with Ana and explained my plumbing issue, then emailed her a photo of the problem area. She quickly identified that it involved replacing my PRV, isolation valve, and irrigation valve. They provided a clear quote over the phone, scheduled the appointment within a few days, and completed the job seamlessly. Whitley arrived on time, was professional, courteous, and a pleasure to talk to. It was fun chatting football with him -- he comes from an impressive football family! His dad, Vili, was the University of Hawai'i football team's official Warrior mascot during the Colt Brennan era. Highly recommend this company for their fair pricing, excellent communication, and top-notch workmanship.

My wife's friend at HECO was very pleased with their new solar water heating system installed just…read morethis week. I took that as my cue to get our own solar heater system addressed that has not been working for months. My expectation was low as I didn't even get a call or messages back from a few other solar companies, including the one who did our installation! Sean replied to me that same day and arrived from across the island in an hour. He made the necessary repair and I had scorching solar heated water same day within a few hours of my inquiry. I wouldn't hesiate to recommend Sean and Island Solar to anyone who needs help with their current or new solar project. Very pleased.

Had a broken solar water recirculator pump and they came out within hours same day to fix it! Great…read moreservice and great pricing as well! Thanks guys!

Andrew came out today to fix a drain valve. Again another very professional job. The company is…read morelucky to have a professional like him working for them.

Drivers parking needs vast improvement. When I came outside from the restaurant with my family,…read morethis was parked on my driver side. If there had been anyone parked on my passenger side, we would not have been able to get out and I would not have been able to get my children in the car Do better.

Five stars for Rock-O-Rooter -- and specifically for plumbers Joseph and Jomar, who were timely,…read moreprofessional, friendly, and courteous throughout the entire job. I'm 100% satisfied with the work they did and would not hesitate to hire Rock-O-Rooter again. If the rest of their team is anything like these two, you really can't go wrong. Highly recommended!

Awesome response, service and value. Called to schedule a estimate for a plumbing problem and had a…read morelist of other issues to tackle. Made an appointment for the following week. Next day we then had an existing problem return and I phoned at 8am and he came at 11 was out by 2 and repaired the problem. He will be coming back on the original appointment to discuss future system upgrades & repairs. Rosco & his team are great.