Helpful, fast and efficient. Good communication and above all, great and fair price! Basically everything you ever wanted in a plumber. The person answering the phone is polite and very nice. She explained everything clearly and was very patient with all of my questions. I hired them to clear a clogged drain which is probably about 90% of all the calls and it was done very quickly. After clearing the drain they also cleaned up which a lot of plumbers don't do. They also gave me some consultation about my washer and saved me some money. I have found my plumber - I suggest you call them too. Fantastic!!!!!! read more

Best service in town! No hidden or extra fees. Fast and reliable. The only plumber I call

I've used Pro Rooter for years now. A small family run business (husband and wife) but very dependable, great service and fair prices! Andrew is very knowledgable about plugged draines! They have done my toilets (little ones throwing something down the toilet) shower drains and my annual kitchen drain. you wont be dissapointed! read more

I have been impressed by the service and standards exhibited by Andrew and Taka at Pro-Rooter. I have worked with them personally as they have assisted several residents in my building. Highlights: 1. RESPONSIVE. Will answer their phones or actually call back within a reasonable amount of time. 2. EASY TO SCHEDULE. These guys are always busy, but we've never had an issue scheduling drain service...even when we've only given them an hours notice!! 3. RESPECTFUL. They listen and offer solutions before hand. Clean up after themselves AND follow directions. At the time of review, expect to pay about $100/hour for drain service. read more

We had a blockage in our kitchen drain. I tried snaking it with our 25 ft hand auger but to no avail. So I knew it was time to call a pro. No one answered so I left a message. My phone call was returned within the hour and they were able to schedule and send someone out to my residence in a few hours. Andrew was nice and was able to unclog the blockage which turned out to be 30 ft in. He cleaned up everything afterwards. Everything was accomplished in about half an hour. The cost for everything was under $100. Would definitely use their service again if I'm ever in this bind in the future. read more

Do not hesitate to call Pro Rooter. They are professional, courteous, prompt and honest...best of all, their prices can't be beat! I worked with them in the past on a regular basis when I was a property manager many years ago, so I remembered to call them when my own apartment recently had a badly clogged kitchen & bathroom drain. I am glad I remembered their name & number! Highly recommended to all. read more

Forget this guy. My wife called him twice and left messages to call her back, she even texted him once. Nothing back from him, no reply, no callback, no response at all. I would never use this guy. read more

Andrew of Pro Rooter fixed my plumbing problem a few years back, just the other day my bath tub sprout diverter broke, so I called Andrew to let him know what happened. He then told me to buy the replacement part and instructed me the procedure how to do it. Now the problem is solved and thanks to Andrew. I definitely would recommend him to take care your plumbing problems. read more

Very friendly, professional, and so helpful in giving advice on how to assess and prevent plumbing disasters.

Kitchen sink was backing up with upstairs neighbor's water. Pro-Rooter was recommended and Andrew came promptly. It was a tough clog but he figured it out, cleaned up after, and even wiped down the sink! Amazing service, would recommend to anyone. read more

Showed up on time. $95.00 and 30 min later I had a clear drain. Nice guys and good service.

Honest and fast service. They even came after business hours to accommodate my situation. Yutaka was extremely professional and very polite, I will definitely tell all my friends to use Pro Rooter! read more

Best of the best. I'm a property manager and after suffering through other companies I found Pro Rooter. This company is simply outstanding. Professional, courteous and amazing at what they do. Very reasonable and honest. If you need a drain issue resolved you can save yourself time and money and call this company. I couldn't compliment them more read more

Highly recommend Pro-Rooter. 428-2222. I tried to unclog the toilet myself but failed. Every time I plunged, the water would come up the tub. I used the snake..still no luck. Andrew was recommended to me so I called him, but there was no answer and I couldn't leave a message on his cell phone because his voicemail was full. (Found out that his voicemail is really not full, just broken.) I texted him but didn't get a response. Andrew called back a little before 9pm and apologized he couldn't answer his phone earlier. He was on another job and just finished. He agreed to help me and arrived at our condo about 930pm, then got to work right away. I was so relieved to hear the water gurgling down the drain. Thank you Pro-Rooter! Great friendly service and reasonably priced despite the late hours. Andrew thoroughly cleaned the bathroom and disinfected it before leaving. He had different types of spray cleaners (maybe 4?) and lots of rags to thoroughly clean the toilet, tub and floors. I was very impressed. Excellent service and a job well done! Call Pro-Rooter if you have plumbing issues. Andrew is awesome! read more

After 3.5 hours of trying with another company, my kitchen sink was still clogged. I was frustrated, then Andrew came. It took him 15 mins to fix the issue. Thank you so much, Andrew, you are a life saver. read more

In my opinion, best drain specialists/or any plumbing issues on the island!!! I know Taka and Andrew personally because I call on Pro-Rooter to service the residents in my building because they know every inch of the pipes in my building. Tonight I had . an emergency with my toilet and I called them. Andrew responded quickly and drove from a far distance to help me even when it was 9pm at night. He showed me the same professional service as with any other customer that he services. Thanks to Pro-Rooter I now have a working toilet!!! Must call them, very reasonable prices!!! Highly recommend them!! read more

Stephen Bokolas @ Greekz Plumbing C32939 I do basic stoppages for my customers, BUT when I can not clear the clog I call Pro Rooter ( Andrew ). He has helped me out several times. Thxs Greekz read more

Very professional and accommodating service! I called Pro-Rooter based on the recommendation of my building manager, after initially asking my property manager to send someone over to clear-up a severely clogged kitchen sink that was overflowing with brown gunk. Taka showed up on a Friday evening and took care of it in around 30-45 minutes. He was very friendly and had a good attitude. I greatly appreciate him showing up during an off-hour, as I couldn't have dealt with the clog and accompanying smell all weekend, after returning from being out-of-town for two weeks. If you have plumbing issues, call these guys. read more

Professional and efficient service. They quickly cleared the clog and provided exceptional service. I am very satisfied and would highly recommend Pro-Rooter. read more