The manager George and his sales associate Michael went above and beyond to meet my needs as a customer for an air conditioner. Michael the sales associate installed a wall unit air conditioner for the first time he did an amazing job! Great staff will definitely recommend and will be returning to this store for sure! read more

Walked in and was immediately helped by a gentleman named Mark. Mark was helpful and friendly. I made a tv purchase for my mom and needed it delivered to a nearby address. Mark made it possible to get it done - same day, no extra charge. read more

Update: PC Richard delivery, wow! You get an email reminding of your delivery and after 8pm the night before, you click a link on that email to find out the time frame your delivery will arrive. My time frame was from 8-11 AM, and the following morning (I had two deliveries) both of them came within the same hour of each other. Not to mention one of them included a live tracker for the truck! So neat! The other delivery gave us a phone call with a very accurate time estimate. One delivery included installation of an AC unit. They were super fast, efficient, and considerate. I have rugs in my room, one is especially fluffy, and they made sure not to step on it which was so nice of them because they certainly didn't have to since there wasn't much room around where the AC was going in. My initial review stands. This location is a pleasure to work with and my delivery experience with them was phenomenal. The consideration they give to customers is outstanding. I'll repeat myself again, RUN, don't walk, to this PC Richard location for all your appliance needs. read more

Just like J said before, I always get my appliances from Louis at PC Richards. He is always the nicest person, he never upsells, and he is honest good people. I just changed all my appliances after buying a washer/dryer and television during the pandemic. The Memorial Day sale is happening but that doesn't matter. I bought a full stainless steel 4 appliance "set", meaning they are appliances from the same label. I had to choose between LG or Samsung. And Louis is the like a 1970s TV Show - Just The Facts! He lets me decide. Once I chose a refrigerator, then everything just falls in line with the decision making. You will not go wrong here and you should ask for Louis! You won't regret it. read more

Very nice store bought a microwave there today Sharif was very helpful patient and knowledgeable I will be coming back next time I need a new appliance read more

Great Store! I shop at this PC Richards all the time. The guys are always very helpful, professional and truly care about their customers. read more

P.C. Richard always delivers. My old refrigerator broke and I needed another one quickly. Especially during Covid deliveries were backed up and inventory was very low, Irakli is a very friendly knowledgeable salesman, didn't push any particular model on me, he was able to help me find the right size model I needed and told me how fast can that particular model can be delivered. It was a smooth transaction. I have been buying my appliances from them for over 20 and always got a great deal. Thanks again. read more

P.C. Richard & Son - Appliances Near Me - Brooklyn, New York

Doing renovation for your apartment isn't easy. Thank you Sasha for the wonderful experience. He's just the person I needed to take the time and really work with me. I purchased all kitchen appliances with him. Such a seamless process from the front door until the invoice was in my hand scheduled. Thanks again! I will be going back for my mattress. Exceptional service !! read more

Great store at Pc Richards at kings highway , knowledgeable salesmen and excellent customer service . Managers are great , clean store and great prices . Appreciate the courtesy transport of my items to my car. There's a parking lot which is a plus . Thanks Sasha (manager) for being so helpful and kind , Appreciate it read more

A very limited partial selection of a full PC Richards experience. It's heavy on a few PCs, a few tablets (Amazon & Samsung, no others), partial appliances, a mattress section in rear (appropriate for the residential area), and an accessories are in the front. It's surprisingly efficient with its selection, with just enough of some category to fulfill its existence and in stock here but not a wide selection. They cater for the area's immediate needs which would bring customers in to buy right away which is wise. Staff knowledge remains quite good as customary with PC Richard. There're the usual bevy of highly discounted specials of all types & sizes in the entry walkway. There're 10 parking spots on the side, enough for most times, and just 2 blocks from the F train Kings Hwy. All in all, small, efficient, good, smartly designed, but all ahead to see they've what you need first. read more

I bought a refrigerator on the 25 of may.Didn't work well since the first day. I am still waiting for the technician to fix it.

I like this PC Richard location. The place has it all from digital cameras to plasma tvs. They have a friendly, but not pushy, sales staff that will assist you with getting the item you want and showing you accessories you need. One guy was nice enough to show me a digital camera I had seen online and said, "they sell this carrying case for it...but you don't need this one, they have a cheaper priced one over here." I thought that was pretty cool, since most sales people want you to buy the most expensive item. Parking sucks though...its on busy Kings Highway and their parking lot is a sliver on the side of the building with maybe 10 spaces. I always seem to get lucky and get one of the lucky spaces when I go there, but its a pain in the neck to get out of the spot since its so tight. Anyways check them out if you need some electronics, they are just as good as Best Buy and better than Circuit City in my opinion. read more

P.C. Richard & Son - Appliances Near Me - Brooklyn, New York

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Last Saturday we went in to purchase an air conditioner. The salesman was very professional. But, for some reason the store does not stock soundless air conditioners, it had to be ordered. Which we did and were told that it would be ready for a pick up this Thursday. That we would receive a call once it was in the store. We didn't receive a call, we called ourselves and in turn my husband had to go to Atlantic Ave to pick it up. My issue with them is why not stock product that we ourselves have already brought two of in the past and why not tell the customer where exactly they are going to be picking up the product. read more

Special thanks to a sales person named Rafael! He is very helpful, attentive and responds to your concerns immediately! I had problems with my microwave and than my dishwasher ( not his fault !) and Rafael took care of everything right away! Very professional and courteous approach! Wish every sales person was like him! Ask for him only when you visit PCR at Gravesend location! He is the best! read more

Shoutout to Stuart and his managers George and Sasha. Was looking for a fridge, stove, microwave and dishwasher. I am very particular about the colors but I am even more particular about the price. I made sure to shop around and price match every item. Stuart and his managers George & Sash saved me time by texting me and informing me that they would honor the price match. I paid in store and even purchased a washer and dryer because the price was unbeatable. They will hold the appliances for me until I'm ready to move. Will write a second review once I receive the items. read more

My family and I have been shopping at P.C. Richard & Son at the Kings Highway, Brooklyn location for over 15 years. They have a diverse selection of appliances, electronics, and other. The store layout is set up in a way that is easy to find what you're looking for. The sales team is very knowledgable about a multitude of products and are very eager to help you with your personal needs. Why would I give them 2 **s? The 2 **s are solely due to the delivery process and manager dealing with the issue. If this was not an issue, P.C Richard & Son would be a 4 **** review. You can stop reading the review if you don't care about these issues. What happened? My family purchased multiple Air Conditioner units to have delivered and installed in the apartment. It was also agreed upon that the old non functioned AC's would be removed from my home. We told PC that we have to give our building 48hour notice of the delivery and that everything needs to be delivered and removed by 5PM. These were the RULES of the building. If they did not follow the RULES, the building security would not allow for the delivery. We took a day off of work to have everything delivered so we were already losing money but that was our choice. We chose a date for delivery and paid for the product. PC explained to us that the delivery guy would call in the morning to confirm time. We received a phone call at 8AM telling us that the item will be delivered between the hours of 2P-4P. We said great, its within the allowable delivery time. What ended up happening was that PC never showed up between this time slot. We called the Manager of the Kings Highway store and he began stalling saying that the delivery guys were backed up. He said he would get back to us but never did. The delivery guy finally called at 5:30P and according to the buildings rules, it could not be delivered. We lost a day of work and were not able to have the item delivered due to the delivery guy deciding not to keep his word of having it delivered between the allowable time frame. The manager didn't help at all either by not asking how he can fix this problem. He just gave us excuses and said he will work on the issue never to be heard from again. We decided to completely discontinue our order and have decided as a family never to due business with this particular PC office. It's a shame because we shopped from this location for a long time. read more

This store has very good sales. Especially around major holidays. Many sales people are really willing to help. Recommend.

I'm very happy with the service I received at this location. We're in the middle of a heatwave and my AC stopped working. I needed a new one delivered and installed by the next day. The salesman, Ralph Caliendo, made sure it was delivered by the next day. Also kept me informed about the delivery. I would recommend shopping here. read more

Great store, super clean show room. Just bought the best home audio system . Bose sound touch 300 . Thank for showing This awesome product. Btw they carry mattresses And recliners. Thank you The stuff was great read more

We are still covered under our service contract for repairs on our dishwasher purchased at P.C. RICHARD. Called for repair waited 4 days for service. Once arrived the technician had an attitude and refused to install the part we were told to order. He did give us advice to use paper plates! It was a huge waste of time and money. It's been over a week and machine still not working and P.C. Richard has done nothing to help. I will not shop at P.C. Richards ever again. read more

Came in to compare prices of washers and dryers. The salesman that helped me out was great and gave good recommendations. It ended up being that the same brand of washer/dryer were at a much better price compared to Home Depot, Sears, Etc. read more

P.C. Richard & Son - Appliances Near Me - Brooklyn, New York

At PC Richard, Vincenzo is our "go to" guy for anything. What I love about this guy is that he is so tuned in to your needs, he takes the initiative to go above and beyond even your most demanding expectations. Beyond beating prices you can find on Amazon or Best Buy, even AFTER we agree upon a sale, Vinny proactively keeps an eye out for any specials, sales or promotions offered on any item that we put on layaway and automatically adjusts the price down for us. After Vinny saves us an additional "several hundred dollars" in many instances, He then simply texts me with the happy news! Hahaha! It's exactly this type of service in which Vincenzo has rightfully earned a customer for life. Outstanding! read more

I came in for a food processor and not one person approached me.. No salesmanship.. I did find what I needed and the manager did match the price I had found at Home Depot.. So they get stars for that, otherwise I would have rated them lower. read more

I love PC Richard, I shop here all the time. I bought LG washer and dryer for a great price and manager Sasha took care of me. read more

I wanted a laptop that was both affordable and with lots of hard drive space for the Sims and such as one always does. I came. I saw. I conquered. I was helped by Sarah (le girl with the awesome hair). She showed me quite a few models. I ultimately decided on an Acer by personal recommendation. The manager, Nick hooked it up for me. I was able to set up layaway, tech support plans and all of that good stuff. I normally go to Staples out of convience, but i never save $200 bucks. I need to shop.here more often. read more

Excellent shopping experience, great customer service. And the prices are better than the so call big name stores. I recommend this place hands down. read more

Went in today to buy a new clock radio. Not a big ticket item by any stretch, but Vincenzo took the the time to show me (the rather large!) selection. Good selection of product, good prices and good sales help. What more could you want? read more

My fiancé and I are always busy and never have time to stop around and needed to buy everything for our new apartment. We got lucky and met Sasha who is a fabulous salesperson. He is very knowledgeable, helpful and very honest. I highly recommend him. My fiancé and I couldn't be happier with Sasha's service and guarantee! Sasha helped us get all new home appliances for our new beautiful kitchen and helped us find new TVs for each bedroom. He set up the delivery date for us, reviewed each price and also confirmed delivery set up. Everything went as expected. So impressed and thankful for the excellent service. The delivery and set up went quickly and efficient! Shop with Sasha he will give you the best deals and help you with anything you need. Best experience! Thank you! read more

I was SO IMPRESSED with the customer service/support that I received from Alex. A few weeks ago during the heat wave I needed a new A/C. He was kind, patient and helped me troubleshoot a variety of challenges (size, BTU's and delivery). I had many questions and he could not have been more patient and responsive. Although I live in Manhattan it was totally worth the trip to Brooklyn because of Alex and the stellar service of the folks there! THANK YOU ALEX. Overall great experience. read more

Excellent service. Sasha the manager went above and beyond to help me with my issue and everything was replaced. What an excellent hands on manager. read more

Excellent prices, and great service. I highly recommend asking for Boris, as he was extremely helpful in product recommendations and very accommodating on honoring deals and special promotions. The only unpleasant part of the overall experience is the unusually long wait time during every visit to the store. read more

I would highly recommend this PC Richard store as the customer service/support and management is truly outstanding. I recently bought a top-of-the-line Miele vacuum cleaner and not only am I completely satisfied with the product but I was especially pleased with the sales support from Joseph. Joseph pointed out the more economical models first and did not push me towards the higher priced model which I eventually selected. He was cost conscious and particularly helpful/patient with me as he showed me how the various models worked and then demonstrated in detail how to use all the features of my chosen model. While he was discussing the various warranty options with me, another representative (Danny) and the store manager (George) wandered over to answer any other questions I had and also to help me in selecting a warranty option with accompanying explanations about how the repair service would actually come to my house to fix the vacuum cleaner if there were problems during the warranty period. I am not exaggerating when I say that the PC Richards Team at this store is among the best that I have encountered anywhere. It's a great place to shop and I will check them out first before looking at any other store. read more

Great service! Went to shop for a small vacuum to keep clean on daily basis and get great explanation and advice on what will work best for me. Store manager Alex demonstrated every gadget I had questions about. On the time we choose the right one, half of the store was vacuumed clean! Lol. Awesome attention and patience to customers, knowledge of products and prices on the market. I was very pleased! Now I'm thinking of new TV. Guess where I will go to look??? read more

Thank you Alex G. for your impeccable customer service, attention to details and competitive prices. I was really impressed by your knowledge and professionalism. It was my pleasure speaking with you today and make a purchase with best prices available. You really helped me a lot. Thank you for all your advices and recommendations. read more

Great place , got me an awesome deal for a mattress . Staff is very friendly , wanted a cheap mattress , but got a better matteress for the same price read more

Awful customer service, if you order online. There is no connection between the store people and online management: one says one thing, another one - different. They are not willing to help you, once they got your order wrong. On store's sales person recommendation, I ordered a TV set online (they didn't have it in store). Not only they delivered it to a wrong address (although the address on the order was right), they also misplaced the type and we got a smaller size TV set than what was ordered. No one in the store was willing to help. Avoid this company at any means! read more

My all time favorite electronics store! I recently found out they carry mattresses and obviously I ran to get my new mattress from Pc Richard. One of the best selections and they encourage you to do the sleep test which was fantastic. Sasha the store manger walked me through the entire process he made sure it fit my budget as well as my back needs. Without hesitation I made a great purchase! read more

I love this store the displays are clean and well put together. the sales reps are very knowledgable and helpful.

I bought an appliance there a few months back when they were having 'employee pricing'. I will say that if you are looking to buy an appliance, the employee pricing sales are by far the best prices, so be patient and wait for that to happen. I truly saved around 60.00 on my appliance. They would get a five star from me except that although the salesman Danny was very good, he was extremely laid back and almost every time I can to the store to see him, he was on a coffee break. One time when I arrived, he asked me to wait while he took his break! Delivery was exactly as planned. I would buy from them again. read more

Service from the Soviet Union !!! They do not like customers !!! Rudely not polite and arrogant. I do not recommend this store !!!