Beware! Nationwide Lift of El Dorado Hills, CA came in at about the same price as their competitor…read morebut won our business with their initial customer service and promises of keeping us informed every step of the way. But they failed miserably!! We had both of our elderly disabled mothers living with us and this elevator was especially for my mother-in-law whose room was upstairs because my mother occupied the downstairs room because she is a double leg amputee and could maneuver better in that space. But my mother-in-law's mobility was declining, so we had to support her down the stairs to get to her regular dialysis appointments, thus the need for an elevator. We started the process with Nationwide in early October 2021 and were given assurances that the work would be done in a week, sometime between the mid-January to early February 2022 timeframe. Once we signed our contract and paid our deposit, we never heard from them again, unless we initiated contact. During this time my mother-in-law had to have surgery related to her dialysis and became wheelchair bound as a result in late 2021. So now it's January 2022 and we are desperate to get this work done because there was no way we could manage getting her up and down the stairs. She now had to be put in a nursing home to wait for the work to be done and also so we could ensure that she was able to get to dialysis regularly. We begged Nationwide to give us a date and to give us a template that they promised so that a we could get at least get the preliminary work done ourselves to speed up the process but little was done on their part to support their commitments. Nationwide failed us and they failed my mother-in-law! She died on February 28, 2022 waiting for the elevator and after catching Covid in the nursing home that she didn't have to be in if Nationwide had done their part!!! As angry as I am with Nationwide, there is a bit of a silver lining! They agreed to refund our non-refundable deposit which we were grateful for. However, they kept $3000 of it because, and I quote, "We have to make some money on this transaction, so it's a 'restocking fee'." Hmmm, I was under the impression that a restocking fee is charged if the merchandise is received and returned by the customer. This shady company redefines the concept of customer service, trust, and integrity. BUYERS BEWARE!!!

Richard's team installed a residential elevator for our 4-story house in San Francisco. This was…read morepart of my large building expansion and gut remodel project, which involved a significant number of contractors and subcontractors. During this project, I got a broad look into the different kinds of personalities, levels of experience and knowledge, and styles of project management that exist in the construction industry. Richard's team, and in particular, his foreman/project manager Casey, ended up at the top of our satisfaction list. They were highly trustworthy, knowledgeable, experienced, and dependable. They were clear about the specific requirements of shaft preparation from the beginning, and when our (rather negligent) general contractor didn't deliver properly, they patiently went through the requirements again multiple times until the results were right. While our general contractor was delayed on the critical path to starting the elevator installation, Casey's team made themselves ready to hit the ground within a week of notice and finished everything in 4 days, passing city inspection upon their first and only attempt. During their installation, they found something off about the dimensions, and unlike other contractors who could have tried to pawn the costs of the error on the homeowner, they decided to just special order the necessary replacement and eat the cost. This helped us gain time on an already delayed project, and I was infinitely grateful to them for keeping their eye on expediency. I highly valued how efficient my conversations with Casey and Richard were, how easily my questions were answered, and how consistent and reliable these guys were to their word, and how professional their crew was when they were here working. This is how construction should be, and I only hope that more contractors in the city could be as accountable as REICA. They are certainly my go-to on elevator work now. Furthermore, if I could hire them to be general contractors I totally would.

Richard is my go to elevator resource. It is his group's level of professionalism that impresses…read moreme. He visits our job site to keep tab on where we are and he works very well with our team. I have had the pleasure of working with him on a prior project and now we are on for the second one. On our first one together, his after sales service was prompt and hassle free for our customer. And the education they provided to the end user was pretty good! Thanks Richard

Hankin Specialty Elevators delivered a beautiful competitively priced "value engineered" elevator…read moresystem for our large new home. Their install team was highly professional and coordinated well with our contractors. After one and a half years in service everything continues to work perfectly.

They are very disorganized; one part of the company does not talk to the other. The scheduling…read morepeople don't communIcate with technicians. In addition, I had to fight to get a keypad for an elevator in a two unit building. They didn't seem to think it was possible; offered to give me physical keys.

Reliable & competitive rates! I would definitely recommend rise up and Cody to anyone!read more

From the owner: At rise up elevator inc , we elevate more than just floors—we lift your expectations! Specializing…read morein state-of-the-art elevator installations, maintenance, and modernization, we bring decades of expertise, unmatched reliability, and a passion for safety to every project. Our team of certified technicians delivers tailored solutions, whether for sleek residential lifts, high-traffic commercial systems, or cutting-edge accessibility upgrades. We pride ourselves on prompt service, transparent pricing, and eco-friendly technologies that save energy without compromising performance. Choose us for seamless rides, peace of mind, and a commitment to keeping your building moving upward. Trust rise up elevator inc to take you to the next level!

Ben really knows how to run his business. In the hottest month of the summer so far he quickly made…read moretime to investigate my A/C issue and give me a competitive quote for a new one. He and his crew were always on time, worked very hard and meticulously. He was honest and upfront about the equipment and everything that was going to happen. They double checked a few days later to make sure everything was ok and I was happy. I enthusiastically recommend Ben and Lakehills Mechanical.

After years of coaxing life out of our 20-year-old HVAC system, it finally gave out. We had three…read morecompanies come out for quotes, and the first two simply proposed replacing what we already had--two 3-ton units--with only tentative suggestions about improving airflow. Then Ben from Lakehills Mechanical arrived, and everything about his approach felt different. Confident, thoughtful, and clearly experienced, he designed a completely new solution: a single 5-ton dual fuel variable speed heat pump tailored to our home. He walked us through how he'd rework our attic layout, expand the return air and ducting, add dampers, install and program new thermostats, and essentially give our home the airflow it should've had all along. He also stands behind his work with a 10-year labor warranty--paired with the 10-year parts warranty--something we didn't see elsewhere. His installation team, Matt and Randy, were fantastic. They were meticulous, respectful, and clearly take pride in their craft. Floors were covered daily, wiring was impressively clean, the attic now has a new light, and every detail was handled with care and precision. And the results? Honestly, transformative. For the first time in our 10 years living here, the house actually gets cold. We walk inside and say, "Oh--this is what cold air is supposed to feel like." The airflow is balanced, powerful, and amazingly quiet--no more roaring jet-engine unit in the background. The new condenser's smaller footprint is just a bonus. Now that we've had time to experience the heat, we're equally impressed. It's soft, quiet, and comfortable--none of the heavy, oppressive feeling our old system produced. The air just feels better. It's a level of comfort we didn't realize we were missing. From start to finish, Ben, Matt & Randy delivered exceptional expertise, craftsmanship, and care. We recommend Lakehills Mechanical without hesitation.