The staff were very friendly. This doesnt make up for the fact that their website and apps are…read moreextremely difficult to use even for someone who is tech savvy, they also have alot of hidden fees like a 5$ external payment fees etc. Overall has been a n extremely negative experience. I am unable to add external payment methods for my loan even though there is a section to do it in the app it will not accept my debit cards. When attempting to do the "express pay" option (its anything but express) it requires a member number to perform (youd think that would be easy to find) which when you go to your account and actually find your member number guess what? It wont accept that number. It wont allow you to pair an external account with an account and routing number either. Do not finance through them.

Broke up with Bank of America today and set up new accounts here. Mia helped me and made it quick,…read moreeasy and painless. I appreciated her professional demeanor and kind attitude. I had a great experience overall!

Decided to change from corrupt bank of America profiting from Epstein and poor customer service…read more Super friendly, knowledgeable staff. Greeted me and explained options with expertise. Monica my banker was super friendly, knowledgeable and took the time to get to know me and my goals above and beyond what I've see elsewhere. She is wonderful and comp tenant. Super happy to get back to a NON PROFIT whose interests are aligned with mine and support charitable causes instead of corrupt ones. A++

Their website says you need 575 credit score. I was denied at 695 and they said I needed 720. So…read morebasically a bait and switch or dishonest or deceitful or just liars, take your pick.

Amazing customer service and great banking experience. I highly recommend this bank to individuals…read moreas well as businesses looking for their bank of choice. Paula Sanders and her team are amazing.

From the owner: Pinnacle Financial Partners provides a full range of banking, investment, trust, mortgage and…read moreinsurance products and services to businesses and people who want a banking relationship that goes beyond transactions. Pinnacle was founded in Nashville, TN, in 2000 to break the traditional mold and create an award-winning workplace that would attract and retain the best, most experienced financial services professionals. We don't use a phone menu. We don't push products, instead leading with advice and empowering our financial advisors to make decisions locally. Pinnacle is listed among the nation's top 25 banks and as one of America's best companies to work for. We operate in several primarily urban markets throughout the Southeast.

Best banking experience ever. Not once,but every single time I'm greeted with a smile and welcome…read more That really speaks to me. The managerial staff including Kim and EJ are second to none.

We had a wonderful experience with Jason Barto in finance. we did a construction loan highly…read morerecommend Jason for doing your finance needs for homes...

I do not want to go in detail online due to it being personal, but I cannot enough about how much I…read moreappreciate what Titlemax staff and management did for me, and they will know what I am talking about. I applaud them for their integrity and being so amazing. Much Love, Angela

This company charges 260 percent interest and after 2 years the balance is the same as the original…read moreloan. You could pay for years and never pay it off. I can't belive this is legal. Tennessee is trying to pass legislation to prevent this but until they do don't use them.

I was welcomed in upon my arrival by Joel. I informed him that I needed to make a payment on a…read morecurrent loan and needed to ensure a quick payment to be applied on that day. Joel was extremely helpful and expedited the transaction process. I received my receipt and was able to make my other appointment without delay.

I've tried all sorts of banks - large national banks, regional players, online only banks, and…read morelocal banks. WB&T meets my basic financial needs with great service, while most larger banks feel more sterile and distant. This branch has a warm, inviting atmosphere along with complimentary coffee and, occasionally, seasonal treats. The staff are welcoming and friendly. As a smaller community bank, their technology isn't as advanced as some of the larger banks, but they make up for it with personal touches. If you're tired of impersonal large banks changing policies, fees, and ATM networks, or just want a more personal, local touch, give WB&T a shot.

What an amazing team to work with....I got an auto loan in 2024 and purchased the GAP coverage for…read moreany repairs that may occur during the term of my 36 month loan; I am 18 months into that term and boom....breakdown of parts occurred. Unfortunately, with the repairs that were needing to be performed, they were integral to proper functionality of the vehicle. I went to the brand dealership for that assessments and walked out with over 14K in a repair estimate - that were needing to be performed. (UM....NO!!!) I chose to only get repairs completed for the most critical issue and the price went from $4700 from the brand dealership to $1900 with Beth's, (bank manager) assistance and diligence with the insurance agent. She was even able to negotiation my out of pocket to only be about $225.00; that is 1/2 of what I was originally quoted as needing to pay that the insurance would not cover, I was agreeable to that, but BETH!!! She went the extra mile for me!! I can't say enough good about the team at the Franklin location. These Ladies are First Class! Beth, Heather and Christian!! Call them for your next auto loan!! You're not going to have any regrets with them!!!

Very understaffed doing simple things here takes so long now. The last two years have not been the…read morebest experience here at first it was construction which I can easily excuse but now it seems very understaffed

Due to a wrecked car we needed funds to purchase new while insurance dragged their feet. Went…read moreonline received 20K loan no problem. Whoops Insurance said they were going to fix. Paid off loan in a week. Fast forward a month they totaled it. Went online got same loan again no problem. Sold another car and paid off loan with interest. Three months later - finally buying new car - go to take out down payment loan - Declined. Why ? ( I have high 700s credit rating ) Too many inquiries. I went down to the bank which I have traded for 30 years home and business and was told - wow you should have had a personal line of credit - I said OK how can I get one ? No - too late you blew it - too many inquiries. I then asked- ok so I have a US bank Credit card with a 20,000 limit with a zero balance but you cant "loan" me 20,000 ? Nope sorry. They refused to even consider any explanation after being a 30 year customer. Switching banks now - worst customer service ever.

Super convenient 24 hour service! The wait is minimum, there…read moreis usually 2 or 3 tellers there. Office is always clean, well ventilated, lots of light. Customer service have been really good, since I been coming here at least twice a month since the open about a year ago, so even though this review is based on my last visit, it would be the average.

I was in need of a loan and was given great help today in Franklin, by a gentleman named Charles…read more He was kind, professional and explained everything in detail to me so that I would see what I was taking on before I signed anything. He made me feel like he sincerely wanted to help me succeed in this. Thankyou Charles!! Very good job!