Honest, reliable, and a lot full of quality vehicles…read more Broadway Auto Group took care of my daughter and blessed her with gem.

I want to thank the dealer Chris for everything, he was there for me every step of the way! He is…read morethe best Auto Dealer I have met in San Diego and I couldn't be more happier with the service provided. I came without a vehicle and left with one that I could not be more happier with. I bought a Volkswagen Passat 2014. The car looks like new. Chris made the entire process quick and easy for me and he was absolutely wonderful, honest, efficient and very professional. My car has been a perfect fit for everything that I wanted and hoped for and I highly recommend anyone to Broadway Auto Group! If I need another car in the future, I will come back to this place for sure! :) Greatest experience I've ever had buying a car! Once again, thank you for all your help Chris, I really appreciate it :)

Exceptional Experience - Above and Beyond Service I cannot…read moresay enough good things about my experience with Willy at Beyer Enterprise. Due to the government shutdown, our financial situation was not ideal--we only had $3,000 to put down, my credit had taken a hit, and my boyfriend is still in the process of rebuilding his. Most places wouldn't even consider working with us under those circumstances. But Willy did something you just don't see anymore--he trusted us. Without running our credit or putting us through a stressful process, he offered in-house financing based on our word. That level of understanding and compassion is incredibly rare, and it meant more to us than we can express. On top of that, the car we purchased has been in excellent condition--truly top-notch--and priced very fairly. The only issue was a cracked windshield, and Willy didn't hesitate to take care of it. Within a couple of days, he had a mobile service come out and replace it completely. From start to finish, this was hands-down superior service. Willy is honest, compassionate, and genuinely cares about his customers. If you're looking for someone who will work with you and treat you like a person--not just a number--this is the place to go. Highly, highly recommend!

Unfortunately Willie is a con artist. He will use his Google reviews to make him seem reputable,…read morehowever that is far from the truth. He will sell you a dream and seems down to earth, but hes just trying to push his inventory. He moves fast & makes many mistakes. My family member recently purchased a car from him & within 2 weeks it needed service. Willie tried to make it seem like it was her fault and guilt tripped her. When she picked up her car the tires were changed and they spray painted the back of her car white, and the car STILL HAS MECHANICAL ISSUES. It's a sketchy sketchy business I would 10/10 NOT RECOMMEND!!! I'm sure he will respond & deny all allegations, but of course he would right ? It's his shady business. Shame on him for selling the city lemons.

I was searching for a specific car model and year in San Diego with a good price and mileage…read more Before driving to LA, I stopped at a dealership in Chula Vista "by accident," and it turned out to be the best find! They had the exact car I was looking for -- same color, year, make -- but even better: a bigger, nicer model with low miles and a great price. Jorge helped us through the process and made me and my husband feel confident and comfortable about our purchase. I explained my bad credit, but with a large down payment, they worked with me, showed me the interest rates from banks that approved me, and made everything smooth and transparent. They also included a 2-year warranty and assured me that if anything went wrong, I could bring it back and they'd take care of it. The car had a clean record and was well maintained, just as they promised. I'm so glad I ended up "on the wrong side" -- this turned out to be the best purchase of the year. Highly recommend this dealership and Jorge for anyone looking for a great car and excellent service!

Best customer service hands down and that is what sealed the deal. Had a few quotes to remove and…read morereplace thermostat housing and sensor. Some were low, some were super high and Santana just hit the mark all around. Went with Santana Auto Group Service center because Chris talked to me like a human being without upselling me anything extra nor trying to get the most money out of my pockets. He identified the issue, explained in detail what needs to be fixed and gave me a reasonable quote. In the end, Chris gave me comfort that the issue was going to be fixed properly and as expected it was. It is really hard now in days to find an honest, truthful, no hassle, customer-comes-first type of customer service in just any field of work. But rest assure Santana Auto Group Service center is not one them. They earned my time, money, and respect so they are my new go-to auto service shop.

Dont come here these bumbs are just money hungry they acted like hungry puppies when i said i would…read moreput down $5k and after the business was made i couldnt take the car because they had no plates, and after that they charged me 300 from my card out of no where but it was because of the plates they charged me and kept the money and when i asked for it they acted like they forgot eh-feeng- A -HOLES

This place is the nightmare that never ends. In 2018, I bought what was essentially a lemon car…read morefrom them. None of the doors had the same vin as the actual car, indicating they switched parts likely due to an accident. A few weeks after purchasing, the Ford dealership I took my car to be inspected by declared the car a lemon. The wiring was messed up, the transmission was failing, the doors wouldn't stay locked, and there was a recall (I was not informed about - super illegal) where the hood would randomly unlatch and slam the windshield while you're driving. The only positive from this horrible experience was now I'm eager to learn about cars so I don't almost die in one again! My Ford Fiesta completely shut off while driving down the 67 highway in Ramona. I had to get towed and I tasted death that day. I let them repo it and just got it written off my credit report instead of suing with the insane amount of proof I had against them - but reading others reviews, I did the right thing. They are shady dealers like you'd expect from a TV show. Now fast forward to 2022 - they never completed the paperwork to say I don't own the car. The IRS has been taking registration fees for a car that likely isn't even functional. I filled out a transfer of ownership and did everything I needed to do but now I'm awaiting a refund for the money I supposedly owed to the DMV and this disgusting dealership for a car that almost took my life. :) Good thing I saved every piece of evidence and can get my money back, unlike some unlucky people in these reviews. & Daniel, who claimed to be the manager at the time was very condescending and rude to me. Everytime I came down to try and fix things, he would ignore me. He ignored my multiple emails and gave me a fake phone number to call for help. Do not buy a car here unless you know exactly what to look for and can somehow persuade them to not scam you.

We were sold an absolutely bad car. From the first week we had the car we had major issues. They…read moreattempted to fix the car with bubblegum and glue. Would never again even look at Ernie's car dealership.

SOLID USED CAR DEALER!!!…read more I was in the hunt for a car with manual transmission to teach my youngbloods the art of The Stick Shift. Yup, it's becoming a lost skill, with most new cars not even having an option for driving stick. So before they become extinct, let's drop some knowledge on these Boyz! Now where do I find one?!?! I decided to use CarGurus and AutoTrader phone apps as my primary search options. Looked at and test drove a bunch of options... Hyundai Veloster, Mazda M3, Toyota Matrix, Kia Soul, and Honda Element. Definitely nothing extravagant. Problem with used cars is finding cars with minimal issues. Look for good price but how much work will it need AFTER you buy it?? And used car dealers, are they keen on customer service? Most are not and have definitely met some rude ones during our search too. So our quest took us to ERNIE'S AUTO SALES in Chula Vista, because a car they Listed on CarGurus looked appealing. Being that it would be a bit of a drive for us, we needed to call ahead to get some details. Here, someone actually answered the phone promptly. THANK YOU! We spoke with Mr. Mario over the phone. "How's this? How's that? Blah, blah, blah". Not once once did he sound irritated, very respectful throughout. Told us "this is a good car, 9/10. And I've been in this business a long time!" Well sure enough, he was spot on, when we came to peep things out. Friendly greeting and cordial interaction the whole time. We wanted the car, and Mr. Mario and Mr. Ernie were both reasonable chaps as we worked the details out with them. No after market nonsense added in. Nice thing is that they wanted make sure everything was up to snuff before We drove it off. So we had to come back a few days later. They kept their word on everything they said. There was even a warranty offered with our car and when we found a few issues, the warranty was honored without issue. I COULD NOT BE ANY HAPPIER the way this experience went. Thank you Gentlemen! It was a pleasure! VERY EASY RECOMMENDATION! If they have a car you are interested in, definitely worth your time! ;)

Came in for service. Armando Lopez was great. He listened and took down my concerns. Everything was…read moreexplained to me in detail and my car was taken care of.

About a month ago I stopped in to Mossy Nissan CV one day…read moreafter seeing a used Pathfinder at another dealer. I was not actually out to buy a new car that day, just looking as my wife's 16yo Rav4 was showing its age. I met a very pleasent young man named Daniel on the lot. I asked him about the used car I saw at the other spot and he was honest saying it was a great deal. We then looked at a few other cars he had and told him I had to bring the boss (wife) back. No pressure, he handed me his card and said thanks for stopping by and he was here if I needed anything. I came back later that day with the wife and we test drove a few models. After meeting his sales manager Abdul they both made us feel appreciated, and like we were more important than the sale. We ended up buying a Pathfinder that day, after trying to find the one we wanted on another mossy lot, Abdul and his team found us an even better one, less miles, cleaner and the wife was overjoyed. Due to it getting late we did some paperwork and decided to pick up the car the next day (our choice, they were willing to deliver it to my house). When we came back to pick it up my son came along and ended up buying a brand new frontier, he had been saving and looking at older 4 runners, but fell in love with the Frontier. I can not say enough great things about Abdul, Daniel and Alejandro (who by the way sold me my Rogue) a week later... Everything from start to finish made us feel like family, no pressure, and made sure we were satisfied. Robert the general manager even checked in with us when we were waiting for my car. I can see why the team there is fantastic, talking to Robert you can see he cares about his customers and his team and is a genuine leader. If you are looking for a new or used car trust Robert, Abdul and their team at Mossy Nissan CV, you won't regret it. Even the dreaded financing is painless with Diego taking care of you... He even came in early to get my paperwork done before I had to go to work. I cant say enough great things about these guys. If you are in the market for a vehicle and want a team you can trust, go to Mossy Nissan CV, you will be writing a review like mine. Thanks guys!!! We are loving the vehicles..

Came in with my wife just to look and ended up leaving with a Chevrolet Malibu. Eduardo really took…read morecare of us--worked with our budget and got my wife approved. Couldn't have asked for a better deal or smoother experience.

Many of my family members have purchased cars from K&M for the past 10+ years. They provide quick…read moreand friendly service. They will work with you and help you find a car that suits your budget. They provide an easy financing process, if you are in the market for a used car check them out!

Love these guys! Friendly and laid back with a nice selection of cars ranging from 2500 - 5,000…read more.. They were quick with keys for me to test drive a few I was thinking about. When I decided on the one I wanted to buy, they were easy and upfront about the price breakdown with the taxes/fees/etc and didn't gouge or add on any extra junk to it. One issue that you may have is they don't offer financing so you'll need to either pay cash, on a credit card, or have your own financing arranged through your bank or credit union.... which is surprisingly easy to do. They can even recommend a place to get financing if you need one (I didn't but I overheard one of the guys explaining where to go to another customer...)

I just want to say that the negative comments on yelp don't make sense because I thought the people…read morethat helped me out, which were Chris and Tim, were such a big help! I came to test drive the Hyundai Santa Fe and the Honda CR-V and ended up buying the Honda. Chris was so sweet and patient with me. He also put the car to the side for me for abt week so I could get the money together and most of all he gave me a great deal out the door that I feel I could not beat at any other dealership. Paperwork and all was super easy and quick! Tim was helpful in introducing me to someone that could could install a new touchscreen radio. Overall, a great place to get a great deal. I love my car! Thankyou!

SCAM SCAM SCAM. cannot say this enough! do not buy from them. literally wont help you with anything…read morebought my car from and still havent received my license. they keep blaming dmv! SCAM DONT GO HERE. would give negative stars if could. worst customer service& even worst car! sold to me "in excellent condition" literally lasted a month and 1 DAY and they wont fix the car. but because its been a month they wont fix! spent over $200 in parts trying to fix it already plus more work to do. gave me a broken key& promised to get me a new remote key and havent gotten one yet. been going back and forth with them about the key since i got the car! their prices are the same as a dealership so just go to a dealership to be safe! (pictures are of car overheating on side of the road)

This place is AWFUL!! Do not go down there...we worked with a guy named GERRY and went to look at a…read morecar after confirming our appointment. The car was not there...GERRY did not know where it was and really did not care. This is the way Rivieras does business. Truly terrible experience...and the worst part is how unsafe you feel on their lot. It's bad, like keep your head on a swivel bad... I would AVOID going there at all costs as it'll confirm your thoughts on used car dealers.

Bought my truck from Toyota year ago, and absolutely love my truck. But I dread having to bring it…read moreinto service because of the service drop off. One occasion I waited two hours to drop off my vehicle even though I had an appointment, and on another occasion I booked an 815am appointment and I was not checked in until 845. They could fix this by when they accept cars into the service lines make one line for appointments only and other line for a walk-in customers, because it's very aggravating to see cars who arrived after me get serviced and assisted before me even though I had a very early appointment and now I'm running late for work or my next obligation. Other than that everyone is so helpful, knowledgeable, and respectful and I will always be getting a Toyota in the future!

I wouldn't recommend coming here for service. I made an appointment and showed up and after waiting…read moreabout 10 minutes, they told me to move my car forward. I then sat there for another 30 minutes before someone finally came over and asked if I had been helped. They told me to wait and proceeded to go check but at that point I decided to leave. I've brought my car here for service before, but unfortunately the experience seems to keep getting worse each time. I'll be going to Dalton Toyota instead from now on.