I had an outstanding experience working with Tony. From the moment I inquired about a 2024 Ram…read moreProMaster, he went above and beyond. Before I even stepped foot on the lot, he had already sent me the CARFAX report and answered every question I had. When I arrived, Tony took the time to walk me through the vehicle again, making sure I had every opportunity to inspect it inside and out, under the hood, and underneath the van. He encouraged me to take it for a thorough test drive and never made me feel rushed or pressured. Every question I asked was answered honestly and professionally. I explained my payment situation and what I needed for my business, and Tony and his team worked hard to find a solution that fit. Their professionalism, transparency, and customer service exceeded every expectation I had. As the owner of Another Plumber, I rely on dependable vehicles to serve my customers, and I couldn't be happier with this experience. I'll absolutely be purchasing my next work vehicle from Tony and his team. Without a doubt, this was the best vehicle-buying experience I've ever had. In my opinion, they provide the best customer service in all of San Diego. Highly recommended!

A simple, fast, and pressure-free buying experience. I went in planning to just look but the price…read morewas reasonable, the staff vibes we're good, so I bought the car! Couldn't be happier. (yes - this is a copy of my google maps review - I just wanted to post here as well so they'd get more business)

I went to Carmax to sell my car. The process was started online with the quote available once all…read morethe vehicle details were inputted. I went to Carmax on a Monday after work, without an appointment, and they were able to see me right away. Since the quote started online, it was an easy process to get registered by scanning a barcode and answering a few questions at the window. Once they test drove the car, the quote was the same. I was then given a list of instructions for my Tesla to reset it to its original factory settings. Please note that you have to do all the steps, even the step for the associate. Once that was done, I was brought over to talk to one of reps who presented the paperwork to sign. It was minimal and the explanation was clear. My balance due at the bank will be handled by Carmax and I was given the remainder of the profit via check. The process was pretty seamless! I'd definitely come back again if I have to sell my car.

The "Express" Pickup is a Total Sham - They Chose a Bot Over a Serious Buyer…read more I've never experienced a more tone-deaf sales process. I am a 100% committed buyer with approved financing. I even went as far as sharing my private insurance settlement documents ($11,500+) with my associate, Maria, just to prove I wasn't wasting anyone's time while waiting for the check to clear. Despite this, CarMax Kearny Mesa has been a logistical nightmare. I live in Carlsbad, and after making multiple trips down there (a 45-80 minute haul each way), their 'solution' to a minor insurance delay was to send me an automated Salesforce threat stating they would release the car if I didn't show up for a third time on Monday. Maria is 'off' on Monday, and management is apparently content letting a bot handle their business. They are willing to blow up a guaranteed, funded deal over a 48-hour administrative window. If you want to be treated like a person--especially if you've done the work to prove you're a serious buyer--go literally anywhere else. This isn't 'Express' service; it's a 'computer-says-no' bureaucracy that doesn't care about your time, your commute, or your business.

Waisted money on on Uber and Long distance just to try it at Chevy vehicle.. The car had bad…read moretransmission cold start ticking sound most likely bad cam lifter. They didn't even bother to fix it. They said they got the part so you got me there for no reason. be aware he will try to rush you to the dealer. every one think twice shady sales man.

The staff was super friendly and helpful, they let us take a test drive of multiple vehicles and we…read morebought a car hassle free in 30 minutes! They had a great selection with good prices, and they include the carfax details. Would highly recommend this dealership if you're looking for used cars!

I'm not sure how many stars to give. I really liked Mike, the salesman. He was very thorough and…read moretook the time to walk me through everything instead of rushing me, which I really appreciated since buying from a dealership was new to me. I decided to get the 3-year warranty, and everything went smoothly at first. A couple of days later, I had an issue with the car that turned out to be the battery. Replacing it fixed the problem, but when I told Mike, he said the battery was brand new and that he would "see" if they could split the $300 cost with me. I also mentioned that my passenger-side door doesn't lock automatically or respond to the lock/unlock buttons--it has to be done manually. He said he would talk to his supervisor and get back to me. I followed up the next week but didn't get a response. Two weeks later, I reached out again and learned that Mike no longer worked there. He gave me Aydin's number, so I texted Aydin right away but never heard back. I also reached out through the Millennium website but still haven't received a response. My husband called last week and was told someone would review the warranty, talk to their supervisor, and set up an appointment for 11/4 (today). When he followed up today, a new person said the same thing--that they'd "get back to us." At this point, I'm just really hoping for some clear communication and resolution. I do really like my car and felt the buying experience itself was great. Mike was attentive and helpful, even checking in those first few days when I had a small issue that was quickly fixed after replacing the battery. That made the later silence especially surprising. I just want my car to be working properly and safely, and to get a little follow-through after what started as a great experience.

AJ is amazing ... just bought my newest truck from Millennial last week and zero complaints,…read moreprocess was seamless and expedient, I will definitely be going back for another vehicle for my child when it's time

Purchased my FJ Cruiser from D & H Imports. Neema was great to work with. Neema was upfront and…read morehonest about the vehicle. Communication was great. Fair price and no pressure. I had the car checked out at the Toyota dealership and they said the car looks great. I am very happy and love the FJ. I definitely recommend D & H Imports.

I am writing this review without having bought a car - but through no fault of this dealer at all…read more Something just came up and I don't have the time in the near future to sell my car and buy another. So the car I was interested in at D&H may go to someone else. But I can still review the experience with the dealer and with Neema, the salesperson. He was extremely professional and helpful. I'm an older guy, and he's a younger guy - I got nothing but respect from him, and he completely earned my respect. There was utterly no pressure; he allowed me extended time to check out the car; and he made it easy to get the car inspected by my mechanic. (It passed.) I'm sorry to have spent his time and not bought a car, but I'll be back looking at D&H's inventory when things are a bit looser.

I can't imagine a better experience buying a car. I bought a '23 VW Taos SE about a month ago from…read moreMark and Sean. The price was fair from the start, and they encouraged me to be as thorough in inspecting the vehicle as I needed to be. I test drove it on two different occasions, once with analytics. They gave me the full vehicle history and a CarFax report. They answered all of my questions and never once made me feel pressured or unwelcome to do my due diligence. No pushy or shady sales tactics at all - purely a service-oriented approach. I got to talk to both of Mark and Sean one-on-one quite a bit and feel like I got to know each of them individually. I really enjoyed our interactions. They exhibited honesty and transparency - once they proactively refunded me after finding that a lower tax rate applied to my purchase, and then, after purchasing the vehicle, I received a check for overpaying the DMV fees. I plan on having my car for a long time, but if my wife or anyone close to me is looking to buy a vehicle, West Coast Auto Finance is at the top or my list of recommendations.

I had an excellent experience with West Coast Auto Finance. From the moment I arrived, the…read moreprofessionalism and knowledge of the team stood out. Mark was absolutely outstanding--professional, experienced, and extremely knowledgeable. He took the time to explain every step of the process clearly, answered all of my questions, and made sure everything went smoothly without any pressure. The owners and staff genuinely care about their customers, which made the entire car-buying experience stress-free and enjoyable. If you're looking for a trustworthy dealership with honest, knowledgeable salesmen and great customer service, I highly recommend West Coast Auto Finance. I would gladly return and refer friends and family.

5 Stars! After getting OK quotes from CarMax, Carvana, and KBB, I noticed a Car Czar van in La…read moreJolla and decided to check out a local small business instead. Gavin came directly to my home, worked around my busy schedule, and was fantastic to deal with. He checked out the vehicle, and yes, he beat CarMax's offer, and even handed me a check - all with minimal paperwork & time on my end. The entire process was seamless, fast, and stress-free.

I offered my 2023 BMW M4 competition to several website buying companies. Car Czar had the best…read moreoffer, the communication was excellent, and within 24 hours, they had picked up my car and I had a check in hand. All the paperwork was done correctly and on site as they picked up my car. Highly recommend!

Dear friends: I just…read morewant to recommend a business to you in San Diego and tell you why. The name of the business is Cyrus auto sales in Kearny Mesa. I first met the owner Dan about six years ago. When I was looking for a Prius. I realized he was a wonderful human being, but he didn't have the car in his lot that I was looking for and subsequently bought elsewhere. My daughter Casey also bought a Prius elsewhere but a few months into her purchase had a problem with the battery , I remembered Dan and took the car to him $600 later Casey had essentially a brand new lithium battery installed in her Prius. Those are the ones that you've heard can cost to $3000. He did it for $600 (replacing only bad cells)and the car ran beautifully. A couple of days ago my Prius started making the most God awful noise and shuttered to beat the band. I had an appointment in El Centro and asked a mechanic down there to look at it and he said it's in the engine. We're gonna have to get a new engine for you if you want to do that it'll be about $1500, 2500 to 3000 installed. I started looking for a new car and then I remembered Dan. I took the car in to Dan told him my tail of whoa. The car has now been driven 150 miles with this banging. Dan said I'll have my mechanic look at it and see what we can do. He said I would not put a new engine in it. It's too expensive not really cost-effective if I can fix it I will. If not, I will tell you . Today ( I took it in yesterday ) I'm picking up my car today for a total price of $300. My issue resolved. This is an honest man with a small business and if you're in need of a car or service, give Dan a call. You'll be doing yourself and Dan a service. 858-277-1028.

This review is 8 months over due…read more WARNING: if you ever want to get a used car through Cyrus Autosales, it pays to go to Toyota San Diego and speak to the manager there. Though you've to fork money out to have them do a safety/pre-buyers inspection on the car. If I had done that, I wouldn't have bought this car from this dealership at all. Dan passed off the visual inspection sheet from Toyota as a safety inspection sheet. That in itself is FRAUD and something that I actually consulted an auto fraud lawyer about. For starters , when I got my car and took it to AAA less than 12 hours after picking up and paying $10,200 for the car, it was leaking coolant and 2 error codes- one for the 12 volt and the other for the engine came up. Dan CLAIMED that the AAA auto repair shop I went to didn't know what they were doing. The window gears were also noisy and parts of the cars rubber were melted due to heat damage. The dash screen was also very brown due to heat damage. A Toyota estimate to fix that screen was between $1500-4000. Dan replaced the melted hatch back handle and fixed the leaking coolant but didn't address the noisy gears or the error codes. To compound issues, within 3 weeks of buying the car, my combination meter started malfunctioning. This happens when the combination meter blacks out (the part that shows speeds and hazard lights) and you are not able to turn your car on and off. Over the next 3 weeks it got so bad to the point that I could not drive the car to classes as it would not turn off. Dan OFFERED TO FOOT PART OF A BACK ALLEY FIX WITH A Junkyard Prius' COMBINATION METER. I refused as that would alter the odometer and have no guarantees of an actual fix. As such I ended up having to tow my car to Toyota San Diego for service. Turns out the same error codes pulled up by AAA were pulled up by Toyota. My coolant valve was not properly supplying my engine with coolant and that's why my engine light kept coming up and one of the two error codes was for that. At that point I couldn't drive my car anymore as it would not even turn on. The other error code was because my 12 Volt was fried and needed to be replaced. In the process of Toyota replacing my combination meter, most of the frames holding my aircon vents crumbled and they had to replace all the vents. To sum it up, within 6 weeks of purchasing my car, I had to spend almost $1800 just to make this car safe to drive. I also found out that I overpaid for the car as when I tried to sell the car to Carmax even after fixing all the problems, they only offered me a paltry $5k for everything. I was told by the manager that they wouldn't sell my car for more than $8k (vs the $10,200 I paid). As such, I have decided to retain this car even with more potential problems due to the car's poor maintenance prior to me buying it. He also sold me a regular Prius control instead of a smart key which is what my car uses. If he were truly that "Prius expert" he calls himself, surely he would not have sold me the wrong key. I did return that key to him. Please be careful if you'd like to buy a used Prius from him. Don't let these nice reviews fool you. Speak to Toyota San Diego about the car you are considering from him.

I'm giving 4 stars solely because of the Service Department. Would've been 5 if it I would have had…read morea positive experience when purchasing the car. My initial sales experience back in November was a nightmare. The salesperson seemed focused only on his commission, the car didn't come with a spare key, and I didn't realize until I got home that they hadn't even filled the gas tank. I honestly avoided returning here because of how poorly I was treated. However, I recently had to come in for issues with my TPMS sensors and a faulty door sensor. A huge shout-out to Sal and Felipe in the service department for turning things around. They were incredibly efficient, accommodating, and made me feel like a truly valued customer. They had everything fixed overnight, and I was able to pick up my car the very next day. If you need service, ask for Sal, he saved the experience for me

Extremely poorly run business with terrible customer service and zero follow‑through. I came to K&S…read moreAcura over a month ago to order a part for my Acura -- the mechanism that controls the automatic trunk opening/closing and holds it in place. From the very beginning, the experience was a mess. I first called to ask about the part and was shuffled back and forth between the parts department and service department, which was already frustrating. When I finally reached someone, the employee was kind and told me to come in so they could check it out. A few days later, I showed up in person and the same thing happened -- bounced between parts and service, multiple employees who didn't seem trained or aware of how to help with a simple issue. Eventually, Michael helped me and assured me they would order the part ASAP. He gave me the price, said they could install it, and I confirmed the cost multiple times to avoid any surprises. I asked if I should pay now or get some kind of confirmation or estimated date, but they gave me nothing. Strange, but since they're the Acura dealership, I trusted them. They offered a free car wash while I waited -- and I regret accepting it. It took over an hour, even after I mentioned I was pressed for time and just needed the car checked. Once it was finally done, I had to keep asking for updates because it felt like they forgot about me. I left with no paperwork, no confirmation, nothing... but still hopeful they'd follow through. A month later, nothing. No call, no update, no part. After three weeks, I called to check in. The person who answered had no idea what I was talking about. It was like the order never existed. He said he would talk to Michael and get back to me. Of course, no one ever did. No call, no email, nothing. This place is unprofessional, disorganized, and clearly not on top of anything. I wish I hadn't wasted my time coming here or waiting for them. Now I have to start the entire process over somewhere else. Would not recommend this dealership at all.

My Honda Odyssey had 205,000 miles on it and I was thinking about buying a new car. I'd test…read moredriven some vehicles and knew what I wanted to buy. But I kept procrastinating because I couldn't stomach the thought of going to a dealership and spending too much time with the back and forth haggling....Then I read a post on NextDoor where someone raved about using the services of an auto broker named Branco Motors. So I thought to myself, "Why not try them out"? instead of going through the Costco buying service that I'd been contemplating using. I spoke with Grant Ruthenberg and told him the model I was interested in. He explained the he receives a fee from the dealership but he'd be working to get me the best price. He got back to me the very next day with what I was looking for. Ever the skeptic, I ran his proposal and the invoice through ChatGPT and asked if I'd gotten a reasonable deal. ChatGPT answered, "FINAL VERDICT: This is a fair, clean, and pretty good deal. You could spend weeks calling dealers and possibly not do better. You're not being overcharged. The numbers match reality. And the transparency is excellent." So who was I to argue? I told Grant to go ahead with the purchase and he told me the car could be delivered the next day. I was informed about the ETA of delivery and given a more precise ETA as they had more info (the car was coming from Riverside and I'm in Bonita). Grant had me sign the paperwork and explained what I was signing when questions arose. I gave him the check and then we went out, sat in the SUV and he explained all the new features. He set up the Apple CarPlay and paired my garage door opener so that I no longer had to use the remote. When I no longer had questions about the Palisade he graciously moved my very heavy dog crates to the new car! Above and beyond! This is the best car buying experience I've had in my 71 years and I will be recommending Branco Motors to anyone in the market for a new car.

We worked with Grant to buy our new car, and he was fantastic! My husband and I hadn't bought a…read morecar in years, but with new twin teen drivers it was time. He made it very smooth, transparent, and stress-free. He handled all the details, kept us updated every step of the way, and even had the car delivered right to our house. We got the exact car we wanted, in our preferred color, with a discount, and within the time frame we were looking for. Thanks so much!