I had a dent and scratches from a door ding and Ilya did an amazing job. It's looks brand new!…read more They were easy to work with; getting a quote, making an appointment and finished on time. I would definitely recommend Perfect Collision Center and will be using them in the future.

I've used Andre and the gang for over 10 years now. They are miracle workers! And the prices…read morecan't be beat. They do a superior job on cars that look like they'll never roll again. Thanks Andre for years of perfect service! If there were 6 stars, he'd get them.

Tried to take my RV in for a wheel bearing inspection. Was told just to bring it in and get in line…read morecuz they don't do appointments. Asked for a quote and was told they didn't do quotes cuz "it's always more anyway ". Then the advisor ridiculed me for wanting to have the job done, saying if there is no leakage from the seal it's "probably " OK. Also said I should replace all the bearings even if they're OK just because I was paying the labor to inspect them. He ended up telling me he didn't mean to scare me off, but I left with the impression they were not interested in listening to the customer, or doing the job, --just charging the most money possible. I really wanted to have this work done by freghtliner, but he convinced me they are the wrong people for this job. Management should know people are coming in ready to spend money but are being told "why are you concerned with the wheel bearings on your 24 year old coach, they're probably fine".

we have not any communication on their end we have to call multiple times to get estimates and work…read morebeing done. the prices are 2 to 3 hundred percent higher than other places. I feel like they are holding our home for ransom. it's been going on for months.

As a driver who has been in a few accidents, the experience with other shops and this one is…read moreuncomfortable. Auburn collision 1 customer service is fantastic. Desk lady was very nice and always has a smile on her face, and the estimator Brandon was a great man to speak to who expressed kindness and respect. He cared about how my service was. The manager must be doing something great with his team. The shop went above and beyond with the care of my vehicle. Very satisfied. Highly recommended this shop 5/5 Stars

Too bad all the reviews are the owner's son's friends. I have taken a few vehicles here and since…read morethe owners son took over this place has gone to shit. They broke my door panel, left my vehicle unsafe to drive and the paint is already bubbling. After I brought this to their attention they informed me that I need to bring it up to my insurance company and they will not fix anything. Well, that's ok. Lifetime warranty means I will take it to a reputable collision center, repair the paint and broken parts then they will bill you. If you like crap parts, overcharging your insurance and zero integrity in their work take it

Kevin is great. Quick response, communicates well, reasonable on pricing. He is very careful with…read moreyour car and will tell you if a repair is likely to cause paint cracking or other damage.

Kevin's skill & expertise took my car from "what happened" to "SHAZAM"!!!…read moreSince he worked on my car, it's now unrecognizable. Kevin, the owner of PDR Services, transformed my car, giving it a beautiful, mirror-like shine. It honestly looks brand new, & I still am amazed when I look at it, & think about how it looked before. I'm so grateful & impressed by his amazing work & attention to detail. My car had numerous, visible scratches all over it, the hood was the most damaged from neighborhood cats & likely, raccoons, making their home on it (I don't have an indoor garage, and never used a car cover); Kevin clearly & honestly explained what he'd been able to do with respect to getting the scratches out, & he didn't disappoint when I saw the end result). He always kept me informed from start to finish, about when he would be at my home to begin the work, how long it'd take him to finish, & texting me if & when he'd be delayed by traffic - he's a consummate professional who knows his stuff, & is very easy to talk to & work with. His fees were reasonable & it was super convenient having him come to me to do the work. If you're looking for someone to transform your car & give it some badly needed loving care, don't think twice about whom to call. I highly recommend hiring Kevin for this type of work for your car - you can count on Kevin to give exceptional results!

Awful customer service, after reaching out several times to schedule an appointment decided to go…read moresomewhere else. they couldn't even find my estimate on the system how can I trust them with my new car. " horrible experience'"

POOR customer from front office. Didn't communicate as she said would and I was given inaccurate…read moreinformation regarding repairs. Just tell me exactly why there is a delay and don't lie by omission. Auto-body technicians do great work. Office staff needs much improvement. Will use a local company in the future.

Some idiot backed into my car when my car was parked in a parking lot. He took off w/o leaving his…read moreinfo but thankfully, my attorney firm managed to find him. I called Tesla but they only do body shop in Bellevue & Lacey location. So, we decided to go to Kent Collision since they were the closest (at 30mins away) & they were certified to work on Tesla cars. Went in for an estimate in early October. Waited for them to order my new bumper. Scheduled. Dropped off my car on 10/24(3pm). My car was ready for pick up on 11/4. Little disappointed they needed a whole 6 days just to paint & replaced a new bumper. My Ex used to work as an auto painter & he never took that long for that simple job. When I picked up my car, I saw an alert saying my "audio system unavailable". My horn & alarm wasn't working. We went back next day & they checked. They forgot to reconnect the wires to my bumper. When I picked up my car, they still had it on service mode so I had to ask someone to change it. 3 stars for friendly staff, completed work & +$3500 I didn't pay out of my own pocket. But it was a stressful 10 days w/o my car!!!!!!

Took ~2.5 months, but was a 10/10 repair for my Hyundai Elantra's rear. Great customer experience,…read morecommunicative and transparent. Highly recommend this place.

I got a very fair quote from Neil to both replace and repair my front and rear bumpers on my truck…read more He did a great job explaining to me what parts were workable and what parts needed to be entirely replaced. I'm very happy with what I paid for and will definitely use him again for any of our other vehicles. The truck looks great.

I have gone to Neil's Body Repair for many years. He always is reasonable, dependable, and does a…read moregreat job. It always looks like brand new when I pick up the car and the price is less than most.

Although I have never done business with this service, I just heard about the outstanding owner of…read morethis company Tim regarding a rental home. I would do some business with this man and company when I am in the area. Thank you.