I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

As a driver who has been in a few accidents, the experience with other shops and this one is…read moreuncomfortable. Auburn collision 1 customer service is fantastic. Desk lady was very nice and always has a smile on her face, and the estimator Brandon was a great man to speak to who expressed kindness and respect. He cared about how my service was. The manager must be doing something great with his team. The shop went above and beyond with the care of my vehicle. Very satisfied. Highly recommended this shop 5/5 Stars

Too bad all the reviews are the owner's son's friends. I have taken a few vehicles here and since…read morethe owners son took over this place has gone to shit. They broke my door panel, left my vehicle unsafe to drive and the paint is already bubbling. After I brought this to their attention they informed me that I need to bring it up to my insurance company and they will not fix anything. Well, that's ok. Lifetime warranty means I will take it to a reputable collision center, repair the paint and broken parts then they will bill you. If you like crap parts, overcharging your insurance and zero integrity in their work take it

Tried to take my RV in for a wheel bearing inspection. Was told just to bring it in and get in line…read morecuz they don't do appointments. Asked for a quote and was told they didn't do quotes cuz "it's always more anyway ". Then the advisor ridiculed me for wanting to have the job done, saying if there is no leakage from the seal it's "probably " OK. Also said I should replace all the bearings even if they're OK just because I was paying the labor to inspect them. He ended up telling me he didn't mean to scare me off, but I left with the impression they were not interested in listening to the customer, or doing the job, --just charging the most money possible. I really wanted to have this work done by freghtliner, but he convinced me they are the wrong people for this job. Management should know people are coming in ready to spend money but are being told "why are you concerned with the wheel bearings on your 24 year old coach, they're probably fine".

we have not any communication on their end we have to call multiple times to get estimates and work…read morebeing done. the prices are 2 to 3 hundred percent higher than other places. I feel like they are holding our home for ransom. it's been going on for months.

I would like to rate this shop top tier in every aspect. From the moment I contacted Vilen hope I…read morespelled that correctly. He is the most courteous, professional and well mannered young man. I had a horrible experience with Geico and he assured me once I dropped my car off that it would be back good as new. Not only did he deliver on his promise, my car was ready before Christmas!! I had the pleasure to meet his father as well. Wonderful man, good family values. Please take your vehicle here, you will not be disappointed. Anita Sims

I just needed a side moulding replaced on my van. They ordered the part and notified me when it in…read more No appointment needed. They fit me right in and got it put on while I waited. Less than an hour and I was done. Friendly service too.

***This review is for Tavo's Body Shop*** -1 STAR BECAUSE…read moreYOU CAN'T PUT 0 STARS- I went to this shop because I was looking for an estimate for a small dent on the driver's side back door and bumper. I also needed air bag replacement. I had been to other places and gotten estimates for the dents and the average price was $600 or under. The airbag replacement was much more expensive elsewhere. I talked to the owner, Gustavo Urrutia, and he gave me a price of $1000 to do both the body work and air bag replacement, but I had to buy the airbags and sensors myself. I thought it was a really good deal, so I agreed and payed him upfront. I ended up ordering the airbags and sensors from another place, but I found out that I couldn't order parts for a fair price without the seller installing them. Because of that, I called Gustavo and told him I no longer needed him to work on the airbags - just the body work. Gustavo said that was fine, and that of course he would return some of the money, and only charge $400-$500 for the body work. When the work was finished, it came time for him to pay me back. He then told me that he was going to charge me the full $1000 for the body work! He made up some story that there was more work to be done, and gave me a paper "showing" that there were things he fixed that were not discussed with me prior or agreed upon. He insisted that he gave me a "good deal" and said that total work was worth $3071. I don't understand how that's possible when the agreed upon work for BOTH the body work AND airbags was $1000, and now JUST the body work is worth over $3000. BEWARE - do NOT go to this place.

https://scontent.fsnc1-1.fna.fbcdn.net/hphotos-xtf1/v/t1.0-9/11200615_649434655158160_68929010242999…read more6290_n.jpg?oh=cb0ea880e20a6612f76ae03c895d85d9&oe=56633AE6 They are the go-to shop for quality repairs to bumpers, fenders or quarter panels. Stock or custom colors for a complete respray, all at an affordable price. "Pintos, Not Picasso's' ~ is the unspoken motto for those $299 Paint shops, It's Not Tavo's

Awful customer service, after reaching out several times to schedule an appointment decided to go…read moresomewhere else. they couldn't even find my estimate on the system how can I trust them with my new car. " horrible experience'"

POOR customer from front office. Didn't communicate as she said would and I was given inaccurate…read moreinformation regarding repairs. Just tell me exactly why there is a delay and don't lie by omission. Auto-body technicians do great work. Office staff needs much improvement. Will use a local company in the future.

There's a lot of body shops everywhere you go and that's easy to see, Just look how people drive…read morearound here. You can see how he takes care of his customers the attention to detailNo matter if it's metal worker fiberglass work replacing with genuine partsTrue body and Fender guys are artist when they color match they look and see Imperfections a mile away it's good to find the thirst still true body Fender people out there sure it's good to see all these young kids getting their their chance but I don't want somebody getting their chance working on my car I want a true professional read the other post the people talk about the care that's given Brandon and his crew are class act

I have worked with Brandon, the owner, on several repairs and the finished product is always done…read moreright and he will always go above and beyond to ensure you are happy as a customer. Automotive Images handles all of the details and communication with the insurance company and even offered to have my vehicle towed. Fortunately I didn't need a tow, but from start to finish it was breeze repairing the rear bumper on our car.

I got a very fair quote from Neil to both replace and repair my front and rear bumpers on my truck…read more He did a great job explaining to me what parts were workable and what parts needed to be entirely replaced. I'm very happy with what I paid for and will definitely use him again for any of our other vehicles. The truck looks great.

I have gone to Neil's Body Repair for many years. He always is reasonable, dependable, and does a…read moregreat job. It always looks like brand new when I pick up the car and the price is less than most.

I recently had my Ford F150 serviced with Brad. I initially took my truck in to the Ford…read moredealership to diagnose an engine light code and get the problem fixed (P0446 code). The dealer charged an exorbitant amount to just diagnose the code by simply reading off a computer code...and then wasn't even sure about the fix without replacing my entire evap system...and wanted to charge for that whole replacement (parts + service)!!! I left frustrated and then got a recommendation from a friend to check out Brad. After calling Brad, he quickly got my truck in, and not only diagnosed the problem correctly, but also fixed it the same day...all for about the same price it cost me at the dealership to just diagnose the problem--which they couldn't do correctly to begin with. Thank you thank you Brad. I highly recommend this shop and will definitely be returning with future vehicle issues! -Kevin Dueck

Brad is hands down one of the best most genuine mechanics he helped me with multiple issues I had…read morewith my 4 runner and always kept it real