If you are looking for a great car AND great people, this is the place to go. I cannot recommend…read morethis dealership enough. My dad and I co signed on a car here in March of 2025. In December of 2025, my dad passed away.. When I lost my dad I knew that I needed to keep this car for him, to honor him. But in all honesty I had no idea where to even begin, so I went to Jacki and Artie first. It was very hard coming to them with the news, because my dad has known them for quite a long time. Jacki and Artie made a difficult situation so much easier to bear. They have helped me with absolutely everything necessary to keep my dad's car, treating the situation with so much respect and grace. I don't have words to express how grateful I am for them. They are some of the most down to earth and kind hearted people I've ever met. When it comes to buying a car, most places keep it strictly transactional, but not here. They treat you like family. I am beyond grateful for their patience, guidance, genuine kindness & support during such a difficult year that I've had. If you want to work with people who TRULY care, this is the place to go. They don't only sell cars here, they build relationships. They are wonderful people & they'll make you feel like part of their own family the moment you walk in. I am so thankful for their support in helping me preserve this piece of my dad's legacy. They are Jadta Fine Cars - & amazing people!!

My experience with Jadta was amazing from start to finish! I love that it was a "mom and pop" kind…read moreof place, I didn't feel pressured to buy anything, everyone was welcoming, efficient, helpful and super friendly. I was anxious about going there, but as soon as I met Jacki and Artie, my doubts were erased. They are a great team, ready for my 1000 questions, thoughts and my financial situation. I walked away with a gorgeous vehicle that I am able to afford thanks to their hard work! They did all the paperwork, all I did was put a down, answer some questions, sign and drive away, I am so happy with Jadta!!!!! I would recommend them to anyone looking for an affordable (yes, even in today's standards) quality used car that doesn't want the hassle of high pressure sales tactics, but you will get a great staff and a beautiful car to drive home in, tell them bossy Michelle sent ya!

my vehicle was stuck in my driveway because it needed a battery…read more I am older, with a sickly husband mark came to my home, jumped the vehicl, brought it to his garage, replaced the battery and returned it to me I am forever thankful and he has a new customer for life!!!!!! he's just the best

Gas prices are reasonable full service station always friendly pump person I don't use them for…read moreservice my vehicle are new and under warranty

Very disappointed in a quote I got from the shop.... I bought the materials because they were on…read moreback order but I was able to find them...(lugnuts&stems for a tire) the quote was 350$-550$ and I was actually able to get the work done at a local garage for 80$... I used your services in the past but never will again... I called the manager and he was not very receptive to my concerns

ECM "programming" upsell factory. Brought my 2014 GMC…read moreTerrain in. Quoted ~$1,300 for ECM + install + programming after a $212 diagnostic (supposed to roll into the repair). I supplied a pre-programmed, VIN-matched ECM to keep it simple and cheap. They still tried to tack on a $200-$300 "programming" fee, claiming "your key won't work without it." Reality check: after they installed the ECM, the car started immediately with my original key. No special programming needed. When I asked for the standard GM SPS/TIS programming session log to prove anything was actually flashed, they wouldn't provide it. If programming was necessary or performed, producing that log takes 30 seconds. They couldn't--because the upsell wasn't real. Other gotchas: the diagnostic "credit" only applies if you buy their parts (not disclosed up front), and they hide behind "Global A requires SPS" as a blanket excuse to sell full reflash even when a VIN-matched module starts the car just fine. Post-install, they tried to keep the narrative going; I removed the vehicle to stop the billing creep. Bottom line: they tried to turn a $400-$600 ECM swap into $1,300 with invented "programming" and zero documentation. If you go here, demand itemized labor and the SPS session report before paying for any programming. If they can't show it, walk. I won't be back.

I bought a vehicle from Key Ford of Exeter. I thought I got a good deal until I got home and looked…read moreover the paperwork. I had my special needs son with me and while I was distracted, papers were put in front of me to sign. 3 of the papers were for 1) warranty 2)appearance protect 3) tire and wheel protect. I told the finance person that I didn't want anything that didn't come with the vehicle. Unknown to me, I ended up signing for them. This was done at closing on a Saturday. I emailed the finance guy and the salesman as soon as I got home and looked over the paperwork. I told them both that I never wanted them. On Monday morning I was told that the loan went through and the only thing they could do was refund my money for them. The money was never refunded. I plan on contacting the Better Business Bureau. I have emails and texts to back this up.

Driving on the first leg of our trip home from western PA in our 2016 Flex, the battery charge…read morelight came on almost immediately. We drove about 260 miles to our stop for the night on Sunday. We had watched the warning light stay on and then go off for a while and then come back on. We had another 340 miles to go on Monday but our son advised us not to go before getting it checked since it appeared to be the alternator and the car could stall on our way if we tried. We were expecting a snowstorm on Tuesday at home in NH so we were searching for a place that could take care of us on Monday. We settled on Key Ford as our only chance. We ended up dealing with Service Advisor, Brian Kozuck, and he indicated they would do their best to get us on the road by the end of the day. Brian kept us informed as they diagnosed the problem (it was the alternator which was bench tested and failed) and worked on replacing it. All looked like it would be finished by 5pm closing but at the last minute things were not checking out. The replacement alternator was not putting out the required amperage. It was 5pm and looking like another 2 nights at the hotel so we could drive home after the storm. Brian offered to drive me back to the hotel and we started out. About 5 minutes into the drive he got a call from his mechanic who indicated he had found that a ground wire had burnt out and they could take care of it. He thought this would take care of the problem so we turned around and went back. They continued to work, making new ground wire and putting things back together. Almost an hour and a half later (well past the 5pm closing time for the shop) the car was fixed. We were able to drive home Monday night and beat the storm that dumped 8" of snow on Tuesday. We can't thank Brian and the mechanics at Key Ford enough for working beyond closing time and helping us get home ahead of the snow!! THANK YOU BRIAN AND YOUR TEAM!!

Liers An Rip Offs ... I pulled up too their Location And The energy and vibe was off from the time…read moreI walked in . Stood at the Window like 4-5 mins before even being acknowledged while it's 2 woman sitting there the whole time doing absolutely nothing...Just for one of them too finally come and slide open the glass and just look at Me till I said something No type of friendly welcome ...I told her the issue I was having she goes to the back tells the guy I sat in the window watching him frown Up...Then she comes back an goes wait outside someone will be out there shortly. The Guy then comes Out , I Had A Bent Pipe Exhaust From A Tree branch haven too Swang out too wide in a Tight Space after a delivery in A residential neighborhood in Pennsylvania...But Anyway the Guy after not even Looking at it for secs Goes Ooo You'll never Be able too Bend That Back SThe Crease at the Bottom Were It's Bent You'll basically pull apart All type of other things ... Now I'm not the brightest light in the chandelier but I recognize When it's trying too be fed to Me , Then He goes on too Say You'll have too Bring it in the Shop Let the Exhaust Kool Down (Mind You it's High 30s Low40s Degrees out) Says they Would have too take it All apart and Cut The Tip Off The Exhaust "It Want Match the other But Will Look Better" Soo I Kindly told Him You know what . Don't even worry about it ... I Then Drove Right Down The Road Found A Telephone Pole That I Was Able Too Pull On Side Of . Climbed Up on top Of My Rig With a 2 Inch strap , Wrapped it around The Telephone pole and My Exhaust And With The Truck Still Running Bent it Right Back In Place As If It Never Happened and it Looks Great Didn't even take Me But 10 Maybe 15mins . Soo Yeah I definitely Wouldn't trust these Guys Too Put fuel in My vehicle if I ran out of Gas.

I couldn't have found worse service had I picked blind. Mechanic caused damage to my car and they…read morehave every excuse in the book why it isn't their fault. Owner took no responsibility and instead wanted to argue. Worse company I ever came across.

As I traveled from Maine to Pennsylvania on Sunday I had unexpected car trouble; at times I did not…read morethink I'd make it. We still have to travel from Pennsylvania to Florida, so we needed to have the car looked at. We were able to get it into the local dealership in Wilkes-Barre. Unfortunately they told us we needed a new transmission, which would cost $9000, and it would take at least two weeks to repair it. My brother-in-law checked with a friend of his to find a local mechanic who could give us a second opinion. He recommended Dan Riley, a transmission specialist who owns Reliable Auto Repair in Wyoming, PA. Dan listened to us describe the issues, took apart the applicable areas of the car, did some needed adjustments, and the car is now working fine. Even with the new brakes it needed the bill came to less than $1000. We are very grateful there are still ethical car repair facilities in the world. Thank you Dan. We highly recommend Reliable Auto Repair in Wyoming!

I needed a part for my transmission..finally got it ..call the owner who would put it in ..its been…read moreover a month now ..I have been calling him and won't return any of my calls..he told me the car was safe to drive ..I called again and again but when I do get in touch with him he tells me he will call me back ..never does ..he does know about the problem and said he will fix it ..but never gets in touch with me I left my name and number numerous time but no return calls ..I feel if someone doesn't want to do the job just tell me the part was a 700.00 part ..