They never responded despite yelp saying that they usually respond within an hour. It's been a…read moreweek. After posting the above negative review they got in touch right away, were very nice and straightened out the miscommunication.

Their response time was quick. The estimate was fair. Their work was good. We love our retractable…read moreawning. Cleanup on the project was so-so. Lots of small debris, tiny shards of metal that were not swept up or vacuumed. Be aware this company *does* accept credit card, but the estimate we got was for cash/check/Zelle. If you pay with a credit card, they will charge you a service fee, which, ultimately brings up the price.

I asked for a bid on a project and this was the response I got. I don't want to give a budget, I…read morejust want to know what the business would charge for a particular job, if that fits my budget great, if not I'll move on. This response from a business owner when asking for a bid is pretty wild.

First new home coming along nicely! Beautiful look, excellent quality, glad to have done business…read morewith you!

The service, and quality of the awnings were fantastic! Andres and his dad came out, measured,…read moreanswered all of our questions and provided us with enough options to make a decision. Their price was competitive, lower than some, higher than some, but I felt confident in their explanations that I went with them. The awnings took about three weeks to make (as expected) and they came out looking great! My wife and I were hesitant to add awnings as the one's we've seen around town looked outdated but we needed a long term solution to block sunlight/heat so we went with awnings. They not only do a great job of blocking the sun/heat (which in turn allows us to run the AC less) but they are beautiful as well! We are very happy with the look and work. I had one issue with the awnings- some water did leak through against the exterior wall during a rain storm, but Andres and team came out when the rain stopped and applied more sealent. We are still very happy with the work, and quality customer service that I plan to purchase two more awnings in the future.

They did an amazing job and did exactly what I asked for. 10/10 would recommend. Very fast install…read moreand great communication.

Dwayne and his team performed a quality, professional, and highly efficient service. Highly…read morerecommend their craftsmanship! You will not be disappointed. Very Fair and Respectful Team.

These guys gave me a one week timeline (which is pretty good) to get the fabric on my home…read moreawnings replaced. From the time I placed the order, they had the custom color and cut awning installed it was two days! Dwayne and his team were fast and friendly and my awnings have been nicely upgraded. Thank you so much!

Great service and great job from this team. Chris was the person who helped me to coordinate all…read more He was very helpful. I love the amazing patio awnings they did including the metal frame.

Fantastic experience! The crew was very detail oriented as well, very satisfied with the process…read morefrom start to finish!

Stay away from this company and save you money, there are a lot of better companies out there…read more I ordered shutters from this company dealt with the owner, at the time of installation he tried to get $1500 more claiming I changed the windows measurement. Go figure lol I took him to court and I won. Please do yourself a big favor and stay away from this company and it's owner

Although they couldnt help me they provided me with additional information for my project. I…read morereally appreciated that.

From the start of the process, everything went as smoothly as possible. Carol showed up with all…read morethe samples and made it quick and easy to choose from 100's of options. At the time of installation the tech showed up on time and installed the shutters in one room perfectly. In the second room the roller shades were a little trickier due to the uneven window. He made the adjustments to compensate for the half inch frame difference. They also look great!

fast replies, everyone knew their product and were able to provide info i needed . courteous and…read moreprofessional

This family business providing punctual and professional service is lead by women! The service we…read morerequested turned out better than what we had expected. We had asked them to design and make recommendations to provide shade for our BBQ area. Our awening looks great! It was completed ahead of time and I received the best pricing vs. all other vendors. Support family and woman owned business and expect to beautify your outdoor space.

Free Estimates, I was able to purchase awnings for the back yard of my house. Super satisfied and…read moremore shade added to my house !

FINAL UPDATE: My awning was repaired by a company I highly recommend but I won't be so rude as to…read morelist it here. It's working better than ever and the cost for labor was $700.00 - an amount significantly lower than the quote from American Awning and Blind Company. (The motor cost was $739 but that should be refunded after Somfy validates it was defective which should happen soon.) I understand pricing has risen for you, Ethan, however, customer service is important too and sometimes, you have to take the loss to service the product you did a great job selling and installing. As you said, I was still under manufacturer's warranty. I don't want anyone working for me at a loss however, your quote was unreasonable... to me and to every other vendor and manufacturer I spoke to.

If you want excellent work, reliability and quick response times - then American Awning is the…read morecompany for you! My friend referred me to them and I called for an awning for my Beverly Hills Tennis Boutique. They did an amazing job showcasing my logo on the high quality black canvas that I requested. A top notch company. And I loved my sales person Ann too as she came out and gave great customer service. I

Response was quick after I submitted my photos and measurements. I was given a wide selections of…read morematerials to choose from. Gerardo' s wife knew her business and she was able to give me an additional quote for additional awnings which I accepted. The delivery was two weeks ahead of other competitors. Being in Palmdale did not hinder their service or product. Very happy.

The recent rain identified some areas that needed addressing. So, off to Yelp I went. Yelp helped…read moreme find Gerardo and Beatriz. Awesome duo. He provided his expertise. She added the right touch to the awning design. This is my first ever experience with awnings installed on any home of ours. It was an overall great experience. They showed up on time for the initial consultation. And provided the awnings ahead of my timeline. The day of installation went without a hitch. I'm not an expert on the cost of awnings. But what we paid was worth not having to wonder if I hired the right person. I am convinced I found the right person for the job. Need an awning? Call Gerardo. To say the least. I'm impressed with the quality of the awning and installation. 5 stars is accurate.