Their response time was quick. The estimate was fair. Their work was good. We love our retractable…read moreawning. Cleanup on the project was so-so. Lots of small debris, tiny shards of metal that were not swept up or vacuumed. Be aware this company *does* accept credit card, but the estimate we got was for cash/check/Zelle. If you pay with a credit card, they will charge you a service fee, which, ultimately brings up the price.

They never responded despite yelp saying that they usually respond within an hour. It's been a…read moreweek. After posting the above negative review they got in touch right away, were very nice and straightened out the miscommunication.

This was the BEST experience. I had a vision for an awning that fit into a very unique, specific…read morearea of my house. Endri listened and crafted the PERFECT awning. I could not be happier. He and his team were terrific! Highly recommend them!

Endri was fabulous. He came out multiple times out of his way to make sure measurements and…read moreeverything is ideal and in place very communicative and deficient during this process. I definitely recommended services. Please reach out to him if you have any sort of customization or awning service is needed thank you ENDRI !!!

They did a big job for me last week. 2 big awnings and 2 very large outdoor roll down shades…read more All communication go thru Andres who is incredibly fast in responding and in staying connected. i asked for a quote. He answered in one hour and came to Santa Barbara 2 days later to check on the measurements and location. Their price was the best I received. The job was completed super fast. They came with a big crew including also an electrician. No extra charges which is almost unheard of. I usually don't post reviews but these guys so deserve it. Best best company ever

These guys were amazing! Very responsive to communication, great with follow up. They gave a…read morereally great quote. They kept my informed of the time line when we moved forward with the project and were timely and professional with the install.

Dwayne and his team performed a quality, professional, and highly efficient service. Highly…read morerecommend their craftsmanship! You will not be disappointed. Very Fair and Respectful Team.

These guys gave me a one week timeline (which is pretty good) to get the fabric on my home…read moreawnings replaced. From the time I placed the order, they had the custom color and cut awning installed it was two days! Dwayne and his team were fast and friendly and my awnings have been nicely upgraded. Thank you so much!

Really appreciate Brian and his team with Daniel assessing my needs for emergency repair for my…read moreawning. Response was quick and everything was taken care of asap. Thank you

After my bad experience with Superior Awning, my sales rep did the right thing and let the office…read moremanager/ owner of the company know what had happened, and I received a call from Brian (CEO) the next morning. He apologized for the experience I encountered thus far and wanted to make things right which I greatly appreciated. It means he cares about the customers and his business. The crew ended up completing my install yesterday and I left happy with the end result. I'm editing my review here so that people know that the situation was handled professionally and Brian did the right thing by reaching out to me directly. Thank you, Brian for making this right and leaving me satisfied. It's much appreciated!

Stay away from this company and save you money, there are a lot of better companies out there…read more I ordered shutters from this company dealt with the owner, at the time of installation he tried to get $1500 more claiming I changed the windows measurement. Go figure lol I took him to court and I won. Please do yourself a big favor and stay away from this company and it's owner

Although they couldnt help me they provided me with additional information for my project. I…read morereally appreciated that.

They were fantastic, very responsive and knew their stuff. Installers and office personnel were…read moregreat. One of the best companies I have ever used. Paul

Very happy with our shades. Alfredo did an amazing job installing the shades, and was very patient…read morewith our questions. Thanks!

This family business providing punctual and professional service is lead by women! The service we…read morerequested turned out better than what we had expected. We had asked them to design and make recommendations to provide shade for our BBQ area. Our awening looks great! It was completed ahead of time and I received the best pricing vs. all other vendors. Support family and woman owned business and expect to beautify your outdoor space.

Free Estimates, I was able to purchase awnings for the back yard of my house. Super satisfied and…read moremore shade added to my house !

FINAL UPDATE: My awning was repaired by a company I highly recommend but I won't be so rude as to…read morelist it here. It's working better than ever and the cost for labor was $700.00 - an amount significantly lower than the quote from American Awning and Blind Company. (The motor cost was $739 but that should be refunded after Somfy validates it was defective which should happen soon.) I understand pricing has risen for you, Ethan, however, customer service is important too and sometimes, you have to take the loss to service the product you did a great job selling and installing. As you said, I was still under manufacturer's warranty. I don't want anyone working for me at a loss however, your quote was unreasonable... to me and to every other vendor and manufacturer I spoke to.

If you want excellent work, reliability and quick response times - then American Awning is the…read morecompany for you! My friend referred me to them and I called for an awning for my Beverly Hills Tennis Boutique. They did an amazing job showcasing my logo on the high quality black canvas that I requested. A top notch company. And I loved my sales person Ann too as she came out and gave great customer service. I

Response was quick after I submitted my photos and measurements. I was given a wide selections of…read morematerials to choose from. Gerardo' s wife knew her business and she was able to give me an additional quote for additional awnings which I accepted. The delivery was two weeks ahead of other competitors. Being in Palmdale did not hinder their service or product. Very happy.

The recent rain identified some areas that needed addressing. So, off to Yelp I went. Yelp helped…read moreme find Gerardo and Beatriz. Awesome duo. He provided his expertise. She added the right touch to the awning design. This is my first ever experience with awnings installed on any home of ours. It was an overall great experience. They showed up on time for the initial consultation. And provided the awnings ahead of my timeline. The day of installation went without a hitch. I'm not an expert on the cost of awnings. But what we paid was worth not having to wonder if I hired the right person. I am convinced I found the right person for the job. Need an awning? Call Gerardo. To say the least. I'm impressed with the quality of the awning and installation. 5 stars is accurate.