Riley was incredibly professional, kind, and efficient! He was very comforting and had the upmost integrity when working with me on my mold claim. He was prompt in responding and so patient with answering my questions. I highly recommend going with this wonderful company! Make sure you request Riley! read more

Needed help and they responded first thing. Had the equipment in their van to pump out flood water. Found me a plumber!! Excellent work removing flooring and drywall. Used blowers and a dehumidifier- but did not over do it. Very reasonable cost vs other experiences I have had. Riley and Patrick were first class!! read more

A water supply hose erupted and flooded our condo. Pacific Flood was recommended by our HOA, so we called them. They were on sight within a few hours, gave us an estimate and started work. From start to finish, we could not be happier with these guys. They did exactly what they said they were going to do, plus a little more. They were timely and professional; and, they answer their phones. read more

Where to start?!? Pacific Flood is one of the best companies I have ever had to deal with... HANDS DOWN! From the discovery of the leak in my bathroom (behind my shower doing damage to my garage below) to the rebuild of my bathroom, Terry was nothing but helpful, professional, caring, and WILLING to help in any way possible. He really went above and beyond. After meeting with him, I met about 8 other contractors and subcontractors. What a waste of time that was!! In this day and age, people aren't true to their word and that makes for bad business. I can't tell you how many promises for estimates and follow-ups I got only to be let down and I never heard from them again. Why should I chase contractors to give them business? So, back to Terry I went. I'm glad I did. He promised to deal with the insurance company and work with me. He advised me as if I was a friend, not just a customer. Terry assigned Ken to do the work. Ken was thorough, clean, on time (even early!), gave great advice and changed anything I didn't like without one complaint. I was happy to make him coffee and share some Filipino food with him. That's how great he was. Fast forward to Ana in the business office. Another great person with superb customer service skills. She did such an excellent job communicating with me and with my insurance company to which I had no patience for!! How she organized emails between all parties involved is beyond me. She's one of a kind! I am telling you: don't waste time and effort looking any further than Pacific Flood Restoration. Their professionalism, honesty, flexibility, timeliness, affordability, skill, passion, and positivity is second to none. I highly recommend Pacific Flood for any of your household projects and/or emergent plumbing needs. read more

As an HOA manager I have worked with Pacific Flood for years and have found them to be the most trustworthy, affordable flood company out there. They are super responsive, friendly, professional and take time to explain everything to the homeowners and their quality of work is always impeccable. Steve, Riley, Terry, Brandon and all the staff are the best! I highly recommend! . read more

Very professional work . The worker was very attentive to detail and cleaned up after each day . Very pleased .

Steve, Terry and Ana are why Pacific Flood Restoration has all Five Star Ratings on Yelp and Google. We live in Boston and own a condo in San Diego. We received a call we had water coming out from under our doorway! We called Steve Cox and within 30 minutes his amazing team was at our condo with machines and every possible make dry product ever invented. Our son who lives near by was there to let us know all is going quickly and perfect. Next came Terry and his team, all with clean uniforms and masks to make the condo perfect again. Everyday they worked to totally rebuild our condo to make it look just like it did before the flood from our upstairs neighbor. Thanks again to all the Pacific Flood Restoration team. We are more then happy, and will always recogmend you to anyone who might have a flood problem like we did. Wahoooo Team !! read more

I would like to thank Patrick at Pacific Flood Restoration. His thorough inspection is giving me hope that my claim will be taking care of by my provider. He was able to locate a leak coming from above my unit that the first company couldn't locate. Not naming to first company, but I was told by their tech "don't file a claim, your insurance won't cover your damage because of the mold. I've been doing this for 5years. Your looking at 4K of damage. Your going need asbestos testing it's mandatory. The cost is $350. I can make the request for you now." Thank God I called Pacific Flood Restoration and spoke to Ana. She was able to make this inspection happen quickly. Now that the leak has been sourced from a different location up above I now have a better chance for my coverage. I'm waiting for my claim to go through. I highly recommend Pacific Flood Restoration. Thank you Patrick for your efficient service! read more

Good service. Miscommunication over pricing but owner was happy to help out. Seems like a nice guy.

I was very pleased with the work that Rick did on my condo after a broken pipe flooded my unit. He worked quickly, was very professional, and friendly. He removed cabinets and carpeting to begin the cleanup. He is one of the best workers I have had. Pacific Flood is a really good company you can rely on and I recommend them highly. read more

I hired Pac Flood when asbestos and mold were discovered in a rental unit of mine. From the first day, the entire crew was professional, honest, patient, kind, understanding, determined, and did a fantastic job from beginning to end. They worked very well with my tenant. They were able to begin and end projects in a timely manner. I used them for the entire process from the initial inspection, water mitigation and restoration, mold and asbestos remediation, and pack out, to restoration, and clean up. They were fantastic. I am very new to rental management and these types of issues. This team was incredibly patient and was able to explain things in terms I understood. I worked specifically with Riley, Steven, Terry, and Scotty and all were wonderful. They stayed in close communication and itemized each project so that I was able to monitor everything. I highly recommend this business and would use them again without question. read more

I called pacific flood to come check out a mold situation. Steve came out promptly to check out the issue. He explained what needed to be done, and the estimate for the work was provided quickly and itemized to include all the steps in the remediation process. The price was very fair for the work that needed to be done. I highly recommend them. read more

Mark and Patrick did an excellent flood restoration job. They came immediately after the initial emergency call. They installed heavy duty dehumidifiers the same visit and came back the following day to start the work. Finished in a few days. As a homeowner after this experience I want to recommend this company and thanks them for being so profesional. read more

Mark and Patrick did the demo for water damage. Good guys, and cleanup was very well done. Thanks! read more

Pacific Flood Restoration - Damage Restoration Near Me

Awesome job by Pacific Flood Restoration. Started with three quotes from three different companies to get a feel for the process and what to expect. PFR came highly recommended by good friends and ultimately we went with them as the quote was fair and the approach seemed very straight forward. Took two rounds to gain clearance but the mold remediation team were terrific. Aaron & Eric stayed on it until the job was done and a 3rd party could certify a clearance. To rebuild we met Carlos & Charlie and these guys did a great job. Appreciated that PFR as such professionals working for them. Felt that the job was not only done right but they were all patient and good about explaining the process and what to expect. Great people, excellent work and a job well done. We would definitely recommend and use them again if necessary. Just nice to know there are good companies out there who have a good work ethic and do such great work. read more

Everyone I spoke with was professional, patient, and knowledgeable. I received prompt attention and am overall extremely happy with this company. I feel comfortable recommending them to friends and neighbors. Nobody wants to have a leak. If you do though, call Steve and his team. You be happy you did! read more

I worked with Steve who was able to go out to my rental properties within the hour and give me a free evaluation and test for mold, leaks, flooding etc. The tenants had been experiencing a very strong mildew smell. Fortunately there was no flooding or mold and he advised me simply to get a de-humidifier. VERY ethical company and will not try to rip you off. Very courteous and friendly. Highly recommended. read more

We had a water pipe slab leak behind a wall. There was water damage inside the walls that need to be dried in order to prevent mold. I can't say enough positives about Pacific Flood Restoration. They came to our home within a few hours of calling them. Bryan was the technician. In order to dry the interior of the walls there needed to be some removal of the wall and the use of fans and humidifiers. I had concerns about exposure to asbestos from the materials in our wall. Bryan listened carefully to my concerns and addressed them. We received an estimate from another restoration company for $1,000 more. The other company felt the need to do extensive removal of the wall. Bryan suggested only drilling holes in the wall instead of extensive removal. His suggestion worked. I received another estimate of $750 for 3 days with the use of fans and humidifiers. Pacific Flood Restoration did the job in 2 days with a lower cost. Pacific Flood Restoration is an honest company. The company has a division that performs drywall repair. read more

Pacific Flood Restoration has helped us with two major water damage problems in our home. I highly recommend them. We had a flood several months ago under our dining room floor from a faulty refrigerator pipe. We discovered the damage on a Saturday evening. I quickly found Pacific Flood Restoration on yelp.com, called, and Steve came out within the hour. He and his crew were incredibly friendly and professional throughout the process. They tore up the floor, dried it out, and helped with the repair. It was a major ordeal of course, but they were great. Just a couple weeks ago, we called Steve about water damage in our bathroom shower wall. Again, Steve and his crew were super helpful in assessing and repairing the damage. Steve has also been great in referring us to plumbers, dry wall folks and tile people. Every referral he's given us has been top-notch. Pacific Flood Restoration is honest, reliable and responsive. I'll definitely call them for any future water damage needs we have. read more

Wow. Very hard to find a company providing exceptional customer service. Each team did a great job with expectations, clean up, and finished product. Would definitely recommend. Terry, Ken, Ronnie, Brandon, Riley thank you. read more

Great local business. I had a toilet over flow and they were really quick to respond. They did an excellent job and followed up after the service to make sure everything was working properly. I would highly recommend using this company. read more

The work they did was awesome! The guys on the takedown crew and the rebuild crew were all awesome! The bathroom looks GREAT! But that's not even what sparked my review... They jumped through all my insurance companies hoops to make sure I got reimbursed!!! To start off, I dropped the ball and didn't even think to check if this was covered by my homeowner's insurance. So we had the job half done before I changed the game on them and we had to go the insurance route. Pacific Flood is so professional and thorough they didn't miss a beat!!! They had already done everything in such a professional and organized manner that they had everything my insurance company needed. Steve and Ana were amazing in keeping up the correspondence with my insurance company and me. Then when the insurance company lowballed me, they stood their ground and went through the whole annoying process my insurance company requested to get me reimbursed for the correct amount. Mind you, I had already paid Pacific Flood so they were doing all this so that I could get reimbursed...not them! The other thing that sold me on this company was their follow through and communication! Seriously a well run, friendly, professional, honest company! I have another bathroom with another issue they will be starting on tomorrow :) and that one isn't covered by insurance. I choose this company either way. read more

I needed a same day assessment on water damage and they were able to do it when no one else could. Steve spend time and provided valuable information.Thanks! read more

Turns out there are good people working in the trade business! Steve from Pacific Flood Restoration in Encinitas was honest and revealed a simple leak. Meanwhile, a different plumber and a different restoration company claimed water damage throughout the whole kitchen and were pushing to get me to sign for a whole new kitchen. It didn't feel right so I hit the pause button. I was given Steve's name through a good friend and he came down promptly and identified that I was being ripped off. Thanks again Steve & Pacific Flood Restoration. read more

Since using Pacific Flood for the first time, I've recommend them to a bunch of other property owners... AND... everyone has been thanking me for connecting them up with such a reliable and trust worthy company. When your house gets flooded it's nerve racking and it's great to know these guys will go the extra mile to get you sorted out! As before... still highly recommend. read more

Steve is an honest, objective guy and I was so impressed by this compared to other restoration services who lead with "what's your insurance deductible" even for a smaller repair job. His admin staff was so friendly and helpful as well. I would refer them in a heartbeat and will only use them for future jobs. read more

I had a slab leak in my home one week ago. My Homeowners Association sent Pacific Flood Restoration to my home with a dehumidifier to dry out the room where the leak occurred. After the plumbers did the re-piping of my home, Pacific Flood Restoration came out to check for mold sources and remove the water damaged bathroom and open the walls where there was potential water damage. Kory Essman is the technician assigned to handle the work. Kory and Jeff came to my home on Friday to do the work. The plumbers that did the re-piping left quite a mess. There was drywall dust everywhere due to cutting through the drywall to reroute the water pipes. Before starting their work, Kory and Jeff cleaned up the mess that the plumbers left behind. They vacuumed the floors and wiped up the residue left on the hardwood floors. Then they secured the area where they would be working with plastic sheeting. They put paper runners down in my garage and in the street leading to their truck. Their work in opening up the walls to look for damage is clean, precise and thorough. Kory went through every space that he had opened with me explaining the process as well as the next steps. He will be back on Monday to remove the dryers and the dehumidifier. After completing their work, they cleaned up everything including vacuuming behind the washer and dryer in the garage. They also swept up any dust left in the street. I highly recommend Pacific Flood Restoration to anyone needing emergency services as well as home repairs for long neglected issues. read more

I hardly ever write reviews, but my experience with Pacific Flood Restoration was so amazing I had to share it here. They are a trustworthy, honest company. Call them now!! You won't regret it. Our upstairs laundry room sink overflowed and leaked to the floor below. It was a relatively small amount of water, but since it leaked into the floor I wanted to make sure we mitigated the mess correctly. I initially called Servpro to come out and assess the damage. They suggested that we rip out our upstairs sink, the upstairs baseboards and tile. They also recommended we open the ceiling and wall below to dry out. I suspected that it was overkill, especially since the technician said "Well your insurance will cover it" more times than I can count. So, that is what brought me to Pacific Flood. Junior came out for a free consultation (yes, free) a few days after the servpro visit. He used a water detection sensor and told me that most of the spill had already dried out on its own. He gave me the option to use a few non-invasive dry out services, but he was also very honest and told us that it would dry on its own in a few more days. WOW! It says a lot for a company that they will do a complimentary inspection and give a completely honest evaluation without trying to sell unneeded services. Thank you so much for your transparency and honesty Pacific Flood!!! You just saved us weeks of inconvenience and thousands of dollars!! I hope we won't have a flood again, but if we do, Pacific Flood Restoration will be my first call. Excellent. read more

BE CAREFUL if this company comes out to do restoration work at your place!! Keep the closest eye on them possible. They don't care about your residence, they just do whatever is convenient and easy for them! They destroyed my brand new hardwood flooring and ended up flooding my place even more when they clogged my spare bathroom. I couldn't get anyone to return my (several) calls to them. . . They had to come back and TRY to reinstall an overhanging wine rack in my kitchen, which still isn't the way it was when they removed it, after a couple failed attempts. . . I must say they did a good job at matching and painting the walls and ceiling after they replaced the drywall. But holy cow, WAY more of a headache dealing with them than it should've been. BEWARE!!!! read more

Very unprofessional and discourteous. Technician discussed repair duration with tenant in spite of instructions to the contrary. When complaining and attempting to discuss this with Steve the owner, Steve denied the incident, became loud not wanting to hear what I had to offer. I would not use this company if they worked for free. BAD ATTITUDE! Furthermore they did not provide an estimate within the time frame promised. In fact no estimate period as of this writing on 7/25/16. read more

I called Pacific Flood Restoration because of an ongoing mold problem in our master bedroom closet. We tried removing the mold ourselves but it kept coming back in larger patches. Steve came to our home for a prompt, free inspection. He was very courteous and efficient! He told us our main problem was moisture and that a dehumidifier will stop the mold. He was knowledgable, professional and he gave us valuable, no-nonsense advice. All that and he didn't try to sell us any unnecessary and expensive services! I HIGHLY recommend these guys! read more

I used Pacific Flood Restoration when my pipes broke at my house and flooded the downstairs a few months ago. I had been away for a couple of days, and I came home to a wet disaster and was really worried about mold.My daughter has asthma and I didn't want her to be affected, Michael from Pacific Flood and his crew were on it.They were professional,honest and efficient. I felt completely confident leaving them alone in my home to work while I was gone. They finished the job in a timely manner and their pricing was very fair.I was quoted almost almost double the price from two of the bigger companies out there.I highly recommend them. read more

I'm a property manager in San Diego. I hired this company when one of my medical buildings had a sewage back up. They were extremely professional, prompt, efficient and affordable. It is never fun to need a flood restoration company, but if you do call these guys, you won't be sorry. read more

It was a pleasure working with everyone at Pacific Flood Restoration. They exceeded our timeline expectations and answered all of our questions/emails/calls. We had an emergency at one of our rentals; Mark Soardf called us back immediately and met us at the property within one hour of our initial call. Mark kept us updated every step of the way from start to finish. He was very professional and efficient every step of the way. The office staff was professional and polite. We have owned a business for over 30 years and deal with employees, clients and vendors on a regular basis so we know great service when we see it. We received exceptional service, which is not easy to get during emergency situations. Many companies will take advantage of clients during emergency situations, Pacific Flood did not, they were honest, fair and thorough. We highly recommend this company. read more

Steve and crew did a great job on my building downtown. We had 4 floors of Dave and these guys figures it all out and helped me greatly.

Had a great experience with this group. Steve was honest, straightforward, and VERY competitive with pricing. Another company that was doing some bidding was going to charge us around three times as much. Steve said that one of expensive steps they wanted wasn't really needed, which turned out to be true. Went with these guys and they were great. Highly recommended. read more

We had to use Pacific Flood Restoration a few times and they are always very professional, responsive, fair, and competitively priced; a pleasure to do business with every time for sure. It's a true one stop shop with a top quality contractor in house who does amazing work. We just replaced a kitchen island due to dishwasher leak and it looks better than new. Huge Thanks to Mike, Steve, Chris and the rest of the team for completing the job in a few days!!! read more

Recently, we had the misfortune of having our dishwasher overflow. Sucks. We came to Yelp and reached out to a few companies. The first and most thorough response came from Pacific Flood, so we decided to go with them. Fortunately, our instincts were right: they came out quickly (and on time, which is rare), cleaned up our horrible mess, and charged what they'd quoted. Affordable, reliable, effective. Thanks Yelp! read more

My water heater burst and I had major damage in the garage and inside the house. Having used Steve and the Pacific Flood crew in the past for a flood under my kitchen sink, I called them again. They came out the same day and took care of EVERYTHING! I knew that by using them again, I would get honest, excellent service at a reasonable price. Steve worked closely with my insurance company which saved me a lot of hassle. Pacific Flood and Restoration are also licensed contractors and took care of purchasing and installing the new water heaters, repairing the drywall, tile, door moldings, baseboards, insulation and rebuilding damaged cupboards. The crew was friendly and courteous and did an excellent job. They also cleaned and vacuumed their repair mess everyday! Steve and crew truly made this awful situation manageable and in a timely manner. I HIGHLY recommend Pacific Flood and Restoration! read more

We had two 2nd story outdoor decks that leaked water into the rooms below them, which resulted in drywall and flooring damage. Pacific Flood facilitated the repair and waterproofing of both decks as well as the replacement of the downstairs flooring and drywall. They did all this with thorough work in a timely manner and we couldn't be happier. Every worker at every stage of the process was courteous, efficient and knowledgeable. There was complete transparency with regards to cost and they dealt with our insurance competently. They did a pretty major job and they did quality work. Would absolutely recommend to anyone looking for a contractor who knows water damage and knows how to fix it. read more