Purchased a 2021 mazda 2.5L head from H+M. They couldn't have been any more helpful to make the…read moredeal, ensure I had the right part, and expedited everything to me in record time. I had to explain to them when I was on the phone, that 30 years ago most places were awesome like this, but today its 1 in 100. Really appreciated their family business approach

Outstanding service, knowledge, and honesty at H & M Auto Parts! As a woman with zero car…read moreknowledge, I'm always cautious about getting taken advantage of, but that never happened here. Everything was explained clearly, patiently, and honestly. No pressure, no rip-offs, just true, honest work. They took incredible care of my daughter's Mazda CX-5 and handled everything perfectly, down to the smallest detail. The customer service was exceptional, and the integrity really stood out. I felt respected, informed, and confident the entire time. I highly recommend H & M Auto Parts to anyone looking for trustworthy, skilled, and genuinely caring service!l

Chris and his crew dialed me in from start to finish. Great customer service, solid communication,…read moreand excellent follow-up. They made sure everything was handled and kept me updated throughout the process. Five-star experience. Highly recommend Chris and his team!

There is a guy working there, his name is Rafael. He helped me a lot, very quickly find the parts,…read morehe deserves a good review, and his company too.

I just got of the phone with Sac city auto parts their service is A1. They answered all my…read morequestions, shoutout to the operator and the technician. Btw the technical videos on YouTube are killing it! Keep up the good work guys

Infiniti G37 Conv; I'm baaack! And I will continue to come…read moreback. The parts for my auto were exactly what was needed for the wind to continue "blowing through the jasmine in my mind" during the summer breeze (iykyk) . Service? What I had performed, not one auto repair shop I contacted would perform outside of the dealership. Let's just say, they are Infiniti Auto Whisperers too. The mechanics who did the repair - thank you so very much for your Star Trek performance of "going boldly where no other auto repair shop has gone before". Customer Service? They were great. Staff at the front counter, to the mechanics, and management. They answered my questions, informed me of warranty for parts and service, kept me up on status, listened, adjusted to my concerns, and were helpful for other items and/or referrals for my specific model. You will not be disappointed with Sac City Auto. I usually wait for a while after service before writing a review (if a business is worthy of my time for me to do so). I take this serious. This car is expensive on maintenance and honesty/integrity matters in a review and is appreciated - especially when an expensive decision is to be made. My due diligence in research has me satisfied and has led "me" to Sac City Auto before and again. The go to in Sacramento for the Infiniti Auto.

I had a very frustrating experience buying two transmissions from this seller. Both transmissions…read morewere advertised as working, but unfortunately neither one worked after installation. This cost me a lot of time, money, and stress. After installing the first transmission, it failed almost immediately. I contacted the seller and was told to try another one, so I purchased a second transmission -- and to my disappointment, that one didn't work either. At this point, I had already paid for labor twice, lost valuable time, and still didn't have a working vehicle. Communication was not very helpful, and there was little accountability for the defective parts. I understand that used parts can sometimes have issues, but receiving two non-working transmissions in a row is unacceptable. I would not recommend buying transmissions from this seller unless they can guarantee they are tested and working. This experience ended up being very

Great communication. Great customer service. On point what parts you need. Thanks Troyread more

I called Yota Auto Parts to see if they would buy my salvage vehicle. Though I knew the damage to…read moremy vehicle was a total loss, I wanted more than what I had been quoted by others. The person who answered wasn't able to give me a price but provided me with the owner's cell phone number and recommended I call him. When I called, Erik was quick to answer the phone and asked what I wanted for the vehicle. He agreed to pay what I was asking and made the transaction as painless as it could be. He paid by Zelle for added convenience. Throughout the process, Erik kept in communication and NEVER ONCE delayed to respond. He was immediate in his response time and was accommodating--making a difficult situation feel less painful. I loved that car!! I highly recommend.

Erik went above and beyond to ensure my problem was fixed. He was extremely knowledgable and…read moreunderstood that the details do matter. My mirror frame cover broke off of my 2013 Toyota Camry while going through the car wash. I tried googling and calling around local stores but couldn't find anything. Most places didn't want to be bothered with a "small job". The best advice I got was "just order something off eBay and hope it will match up". Erik on the other hand gave excellent customer service. He told me that this is a difficult to match paint and he wanted to make sure the part I got was as perfectly matching as possible to the OEM paint. He ended up ordering and installing this piece that was an identical match! The part came within a week and was installed the same day he received it. Very reasonably priced also. Would definitely go back for anything else related to my Toyota!

After going to three different shops and spending hundreds of dollars trying to diagnose my brake…read moreissue, Garcia's Auto Dismantler was the one who finally figured it out. They correctly identified the problem as a seized brake calipers when no one else could. Their knowledge, honesty, and thoroughness saved me from spending even more money on unnecessary repairs. They took the time to thoroughly inspect and understand the issue and were able to accurately identify the exact cause of the problem when no one else could. Their expertise saved me from spending even more money on unnecessary repairs and parts. What impressed me most was how helpful, honest, and thorough they were throughout the entire process. It's rare to find people who genuinely care about helping customers and take pride in their work, but that is exactly what I experienced here. I cannot thank them enough for their professionalism and expertise. If you're struggling with a difficult vehicle issue or need someone who truly knows what they're doing, I highly recommend them. They turned a very frustrating experience into a positive one, and I am incredibly grateful for their help.

They have great customer service and Leo is an amazing representative of Garcia's Auto Dismantler…read more He is very reasonable with his prices and understanding of your finance situation. I give Garcia's Auto Dismantler a five star rating.

Top-notch experience! Walked in and was greeted right away by a friendly and professional team…read more They took the time to answer my questions and made sure I left with the correct parts. Everything was organized, easy to find, and priced right. It's hard to find service this good these days Couldn't be happier with the service here!

Terrible experience. 21 minutes on hold, still no answer. Went in said 1 minute wait on check in…read moretablet. Waited 20 minutes and got no help or even acknowledged. It was nice to use their a/c to find and order the part from a competitor.

Saw a used truck online drive from Bay Area to Sacramento meet with Matin he was friendly helpful…read moreand professional. Test drove vehicle no issues. Made the deal drove all the way back to Bay Area no problems until the last 5 mins a light on the dashboard came on. I called Matin right away to Inform him. I knew truck was used no warranty just wanted him to be away. he was very understanding and able to work with us and helped us fix the problem even though he truly didn't have to. When I Need to look for another I definitely know where to go. Thanks Matin for all your help And time that day. Dina G

Avoid Nayib, Inc. (DBA A Plus Auto Sales) at all costs! On January 24, 2024, I paid $9,780.92 in…read moreCASH (PAID IN FULL) for a 2013 Chevy Equinox, but salesperson Matin and management used fraudulent and predatory tactics to rip me off. THE VIOLATIONS:Contract & Title Fraud: They forced me to sign a fake financing contract (Form LAW 553) with a fabricated payment schedule just to trap me in a hidden arbitration clause. Because I paid cash, the physical title was legally required to be released directly to me--instead, they illegally withheld it and processed it through the DMV to fake a conditional sale.Unroadworthy Safety Issues: The car was sold with completely bald, illegal tires. Cost $1,015 out of pocket to replace; they only returned $500 (a $515 loss).Severe Mechanical Failure: Days later, the heater core burst, dumping scalding coolant onto my feet while driving. Folsom Chevrolet fixed it for $2,578. The dealer refused to help unless I accepted a tiny $850 reimbursement. I was forced to sign for this partial payment under extreme duress, leaving me with a $1,728 loss.Concealed Defects: They hid a catastrophic engine defect (completely burns all oil in 2,000 miles) and illegally failed to provide the mandatory FTC Buyer's Guide or the CA 2-Day Contract Cancellation Option.This dealership is running a highly deceptive operation. Formal complaints have been filed with the CA DMV Investigations Division and the Bureau of Automotive Repair (BAR). Protect yourself and stay away!