Despite the name this place repairs ONLY items that were purchased here. "Move along please."read more

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

I was very happy with the sale and installation of dishwasher. highly recommend. the installer…read morewas very professional

We bought a fridge a couple weeks. I've called twice this week to find out what the order status is…read moreand when to expect delivery. All I hear is crickets. No one calls back. Jeez, customer service is non existent. Tomorrow we're going over to cancel the order. I'll be happy to go somewhere else even if it cost more money. Forget WS!!!!

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Bought a new range and delivered in late Feb. from Simon's Appliance. John explained the different…read moreranges in a friendly clear no pressure manner and very patient with our many questions. So he made my decision to purchase the Frigidaire model easy. The 2 delivery men, Jonny and Ray did a great job installing the range and saved me money when they noticed my current cord was in great shape and I did not need to purchase a new one. All around great experience. Highly recommend Simon's Appliance.

Great service and prices. Shortie is so knowledgeable. We needed a new clothes washer. Shortie and…read moreher staff recycled our old one (for free) and loaded up our new one in less then 15 minutes. It does not get much easier and all with no stress and no hassle. Very impressed. I will buy from again. A fantastic locally owned small business.

These people are the definition of above and beyond! Started with a phone call, ended up with home…read moredelivery! Every person I spoke to was super friendly and helpful.

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

We've used Omega Force Appliance Repair twice -- once last fall for a KitchenAid refrigerator…read moretapping noise (Adam did a great job diagnosing and fixing that one), and more recently for an LG washer throwing an "IE" error code. Adam correctly diagnosed the second issue as a clogged water inlet valve, but the $129 diagnostic visit only identified the problem and quoted repair costs -- $385 for a new valve assembly plus installation -- rather than attempting any fix on-site. We ended up buying the OEM part ourselves ($133) and found the cold-water screen inside the old valve packed solid with sludge. (Adam also took a picture of this as he showed me, as well). A quick rinse under a sink tap likely would have resolved it. My husband installed the new part himself and the washer runs perfectly. I called Omega Force afterward to ask about this and was told diagnosing and quoting repairs -- not attempting minor on-site fixes -- is standard company procedure. Worth knowing before you book: you're paying for a diagnosis and an estimate, not hands-on troubleshooting. Good technical knowledge, but manage your expectations on what the visit actually includes.

Out of business hope that they Will reopen great service and…read more Really like Davids vacuum

The clerk was knowledgeable and helpful. He knew exactly what I needed and had it in stock. I wish…read moreI'd gone to All Vacuums first instead of wasting time and money getting the wrong part from Amazon.

I bought a Frigidaire Range Infinite Switch from Appliance Depot more than a year ago and finally…read morehad a repairman come to install it today. (I usually wait until I have a full day of work for him each time.) Clearly, it is past their return policy of 30 days. I ordered online, but called to make sure I was ordering the correct part for my model cooktop. They recommended and sent the wrong part. So, I called today to see if I could send it back and get the correct part.* I wasn't asking for a refund. After speaking with a woman for some time I asked to speak with the owner. Don reiterated that I was calling more than a year past their return policy and that there was nothing he could do because he didn't know who I spoke with. It doesn't matter who I spoke with, it is his company and it's his policy. Reading the recent reviews it seems the current ownership/management has a few very unhappy customers. I'm one of them. (*They don't have the correct part)

Our fridge died last Christmas. Thankfully, we live in Mn! The outdoors helped keep our food from…read moregoing bad. We quickly searched up and then decided on getting a new one from a small business. After our in store visit and finding what we wanted, with a better warranty and price than the big company offered, we paid. We skipped the delivery and haul away as we are capable and I wanted to give the community a chance to part out the fridge (appliance parts are $$$$) for no cost. Also made it lighter for us taking to drop off for recycling. Fast forward 11 months, we decided our washer and dryer had been fixed enough times and it was time to upgrade. Again, we found better pricing and warranty at Appliance Depot. Our 3 appliances are doing great. The one service call we made, for the fridge, was soon after the request was made, repair person was timely, and we had a laugh at the user error that prompted the call to begin with. Fast forward again, and we need a microwave. Likely a dishwasher coming up too. We will be going back to Appliance Depot!

We had really bad customer service at Target looking for a speaker, so we came to Best Buy instead…read moreand Adam checked us out and was so friendly and inquisitive about our beach day plans and he really turned our day around. Thank you Adam!! (He had a Minnesotan accent Incase theres more than 1 Adam here)

Went in to warranty a screen protector person at counter was extremely rude and was trying to…read morecharge me again and even the manager said it was free Little did I know the guy didn't even give me the right screen protector so now I am left with the wrong one that no stores even have to get the correct one Don't even bother trying to call any store because apparently they have a call center to answer for them and they are useless The manager I delt with was great but doesn't change the situation

I scheduled appointment with Mr. Appliance for a day and a half after we noticed our Samsung…read morewashing machine was freezing only a short while into its cycle. The technician - Eric - who came out to assess our washer was courteous, enthusiastic, and very knowledgeable. It took him between 30 and 45 minutes to examine our washer and determine one of its electronic boards had gone bad. The already expensive part was even more expensive thanks to tariffs, but this wasn't anything Mr. Appliance could control. Despite that, we still decided to have the board replaced instead of junking the entire washer. It took until the following week for the part to come in, but fortunately we had a follow-up visit booked as soon as they knew when it arrived. Eric came back and replaced the board without any problems, and even happened to notice that the outlet our washer was plugged into seemed to have a short that might have been why the board went bad in the first place. So now we have a fully working washer again (plugged into a different outlet!) and useful info on a related issue we hadn't anticipated. Eric was great, and the scheduling process (and subsequent notifications on estimated arrival) were precise, accurate, and helpful. This would be a five-star review, but the mandatory ~$150 service visit minimum definitely seems more expensive than average.

Very disappointing experience. I requested their service to fix my refrigerator freezer. The…read moreservice was unprofessional, & I was never given a clear direct diagnosis of what was wrong with my refrigerator. They also did not provide me with a quote for them to actually fix the issue. Despite not receiving a clear diagnosis or repair estimate, I was charged $150 for the service call. I requested a refund given the lack of useful service, but they refused. I feel the $150 was not justified based on the service provided. Unfortunately, I would not recommend this company & will not be using them again.

We worked with Jason in plumbing selections and were so thankful for his expertise and kindness. He…read morewas very helpful and fun to work with. Kerrilynn was a delight and so knowledgeable about appliances. The store is very nice with many displays to view and products to touch, try out and explore.

Ferguson Home, Oakdale MN: Kitchen Appliances ~We ordered…read moreour appliances (4) for our new kitchen remodel in February 2026 ~Paid IN FULL for everything, as REQUIRED by Ferguson. Fast forward to now... ~We're told that they need a 3 week lead-time to install ~May 1, we requested the appliances be installed week of May 18th. ~Their response was: they scheduled us for June 4, 2026 install ~When we asked why the lead-time changed (5 weeks) they had excuses and told us we were confused ~Then they changed the install date to June 1, 2026 ~The appliances were fully paid for in February so Ferguson has NO INCENTIVE to work with us and it shows. They have our money and they have our appliances. Our hands are tied. It cannot be stated strongly enough, how much we regret purchasing from Ferguson Home, Oakdale MN.