The reviews you read are for an excellent sales staff, and I agree but what about after the sale…read moreand the appliance is out of warranty? Famous Tate will tell you a third party vendor to repair their appliances is recommended. After the sale good service id essential, and I had first hand experience with an inferior service vendor. I did complain to a manger at Tates concerning the inferior service and they did not care to follow up. I told the Manager I would not purchase any more appliance. There was no response so buyer be ware! David F

I wanted to take a moment to express how fortunate Famous Tate is to have Jim Quigley as one of…read moretheir sales representatives. I have been working with Jim for years, and from the first time I met him, he has always been incredibly helpful and knowledgeable about all the products you offer. He provides great, straightforward advice and is very transparent and fair when it comes to pricing. Jim is the best in the business. Whenever I have a question or need anything, he is always quick to respond, whether it's help with warranty issues, quotes for appliances, or recommendations--be it via calls, emails, or texts. He consistently goes above and beyond expectations. I recommend him to all my clients in real estate. Most recently, he answered numerous questions and assisted me in purchasing the Café Series range of my dreams. He also helped me connect with Premier Installation, who provided exceptional customer service. When it turned out that my electrician had installed the wrong outlet, Charlie from Premier Services Installation came out on a Saturday morning, to change it for a reasonable fee--because Jim had asked if he could help me out so I wouldn't be without a stove over Labor Day weekend. I am so grateful to have met Jim and to have so many wonderful appliances from Famous thanks to him.

The entire store experience was fantastic. The Geek Squad team is truly exceptional. Zack made the…read moreparts check-in process quick and seamless, and Michael K. did an outstanding job building my son's new PC. Everyone on the team was incredibly helpful and patient while answering all of my questions, which made the whole experience even better. If you're looking for computer repairs or a custom build, there's no reason to go anywhere else. Just look at the incredible machine they put together! Thank you again for the excellent service.

Bought a washer/dryer and paid for installation/delivery. Spent a little more than $2K. Sales…read moreperson sold me dryer attachments he said were needed for this model. Installers told me the attachments were not needed. I brought them back to the store. But since I missed the 14-day return window, they refused to give me a refund or even a store credit. I called the corporate number. Was told that was store policy. Well, here's my policy: If that's how you treat a customer after a $2,000 purchase I will never set foot in a Best Buy again.

Texted them last night about an issue with my freezer door that was stuck. They're currently…read morerunning an April promo with a $35 diagnostic fee, which is a great deal. They came out the very next morning--amazing response time! The two technicians, both named Alex, were super professional and gave me a quote of just $130 to fix the problem without needing to buy any parts. For comparison, another company had quoted me over $400 for labor and parts. They even cleaned the back of my fridge. They're a family-owned business and come across as very honest and trustworthy. Definitely recommend them!

Excellent service great price. Alex and Alex are honest and dedicated to the perfection of the job…read more If you need a water softener installed, a washer/ dryer cleaning or anything else that they I highly recommend this honest LOCAL company. One and done! Thank you so much Big Sam Appliance for your much needed help. We will be using you if we have any issues with any of our appliances in the future.

Called for service on my refrigerator very honest company and showed up on time. I would recommend…read morethem for appliance repair.

Victor arrived on time. Very polite and professional. Determined what was wrong with our…read moredishwasher. He said it is more than 20 years old (this is accurate). He pointed out that it would cost about $590 to fix but we would still have a 20 year old unit. Recommended replacement. He is correct. Just charged $75 for the service visit. We would use them for any appliance issue.

Quick next day service. Reasonable price to come out and inspect and that goes to repairs…read more Came out and assessed Dryer. Found out the problem and fixed it on the spot. Working perfectly now. Excellent communication throughout. Easy to pay and reasonable price to fix it Would recommend them.

Great service. Great customer support. They have replaced our ice maker and the seal to our…read morefreezer. Both were done correctly and they made sure of it.

Don't go to this guy he doesn't know what he's doing. He'll try to troubleshoot your appliance and…read morewill misdiagnose it and also he is extremely lazy he probably got into this field because of necessity not skills no one wanted to hire him, he's a scam. Call him and have him work you'll see what I'm talking about.

Identified the problem and replaced the necessary part. Reasonable price and great service.read more

Readily diagnosed issue with purchasing machine, but got everything done is reasonable time. a few…read morecommunication issues, but otherwise a satisfactory, professional experience.

DO NOT USE THIS COMPANY!!!! Worse service ever. I rarely…read moreleave reviews, but this experience has been unacceptable. I paid $445 for a refrigerator repair, and the issue was never fixed. My refrigerator is still not getting cold and the freezer is not freezing, despite the technician stating the problem was resolved. What makes this even worse is the complete lack of communication. I have now had multiple appointments scheduled with a 3 hour service window, and no one showed up. No call. No message. Nothing. I rearranged my day more than once just to sit and wait for a technician who never came. At this point, I feel like I wasted my money and my time. I do not understand how this company has positive reviews on google, when based on my experience they are the worse. I have made multiple attempts to get this resolved, and instead I have been ignored. I am now pursuing further action to recover my money. If you are considering using this company, I strongly recommend looking elsewhere.

I had a quick response to my request for service. His knowledge was apparent and he assessed and…read moreremedied my issues quickly! Yehor is now in my contacts and I'll know who to call when I need any appliance or electronic help. Thank you! Charla

From the owner: FlashFix was established in 2019 with a mission to provide fast, reliable, and affordable appliance…read morerepair services. We pride ourselves on delivering quick and hassle-free solutions to keep your household and commercial appliances running smoothly. Our team understands how essential your appliances are to your daily routine. That’s why we focus on offering competitive pricing, efficient repairs, and a customer-centric approach that ensures a seamless experience from start to finish. Whether it’s a refrigerator, washing machine, oven, or dishwasher, our skilled technicians are equipped to handle it all with precision and care. Trust FlashFix for exceptional service that gets the job done right the first time. Contact us today to experience the difference.

My partner and I came here TWICE because our A/C unit in our apartment is not working and we're…read moretired of calling them to have them fix it only for nothing to be done.... So Lowe's to the rescue! We got our first unit for the living room pronto. I didn't know much about portable units, so my partner and I got some help from one of the employees who was actually not only empathetic, but was able to answer all our questions and give recommendations about what would be the best choice for us. We left buying one fan and a new portable unit for the living room, which is currently still running strong so we're not sweating and suffocating. Fast forward a few weeks later... I have to buy ANOTHER unit for just the bedroom as we haven't been running the apartment's unit AT ALL due to it plain not working as well as leaking. Back to Lowe's we go! We had two other very helpful employees assist us on getting a clamp for the hose as well as a new smaller unit for the bedroom. I love how the employees were friendly and took their time explaining the warranties and protection plan to make sure we get the most out of our purchase. I'm happy to say we're no longer sweating and dying at our apartment thanks to Lowe's!

I purchased forty bags of play sand from Lowe's, including delivery services arranged and paid for…read morethrough Lowe's. Lowe's subcontracted the delivery to RXO (formerly XPO Logistics), whose driver caused over a grand in property damage to three separate properties on November 11th, 2025, as well as almost hit my neighbor. The driver was uncommunicative, had to be flagged down from leaving the scene, and did not speak a word of English. Property 1 received massive tree damage that required removal. The driver also damaged the mailbox. The mailbox at Property 2 was completely flattened. Property 3 received damage to the mailbox and the rock structure around the mailbox. I included pictures of all properties, as well as receipts for the damage, and even pictures of pieces of the truck that the driver left: again, that's literal pieces. Despite Lowe's direct role in arranging and profiting from the delivery, most of their representatives have repeatedly attempted to shift responsibility to RXO, directing me to contact their representative or speaking with them on my behalf. I received most of it after threatening to take them to small claims court but am still waiting on $150. Meanwhile, do you think this asshole company offered me even a coupon after all this? No - Well congrats, you lost a customer and I share this story whenever I can. Way to embody everything people hate about large companies. To RXO - eff you for putting unsafe drivers on the road. I hope your business fails.

used this company in the past and have always had a good experience with them…read more i would certainly recommend them. Michele & Allen

Honest, responsive and not gouging on pricing. Quick delivery on parts needed, with work guaranteeread more