I can not even tell you how pleased I am with Pacific Marine Center. I stopped by a few weeks ago as I have been in the market for a boat for several months (Sold both my boats last Fall), the market is tough right now. At the time they had nothing for me so Jason (Sales) took my name and said he would call me should something come up. Much to my surprise, less than 24 hours later Jason called and informed me there was a 20' SeaRay that he thought would meet my needs. Needless to say, I headed right that way. He was right, it was exactly what I was looking for. I gave them a deposit as it was not ready to pick up, fast forward the week of the 4th of July. I was really hoping to pick the boat up prior to the holiday weekend for obvious reasons. Unfortunately, they were waiting on a new fender for the trailer. I ended up speaking to Jason in Service on Tuesday evening, checking to see if they could get me on the water for the Holiday. Jason said he would call me in the morning and see what he can do. 5 Minutes later on Tuesday, after closing time, he called and said he figured it out, and that I could pick up the boat the following day. I can not say enough about Jason (sales) and Jason (service). These guys hooked me up and truly went above and beyond. Professional, courteous and did exactly what they said they would do and more. Now about the boat, Used boat, new to me. When I went to pick it up it looked excellent. Detailed and ready for the water. We actually went right from their place to Millerton. The boat started right up, ran like a dream and is truly more boat then I ever expected. Once again, , my family is thrilled and I am beyond pleased with Pacific Marine Center. Great people and I now have a GREAT Boat!!!!! Thank you!!! read more

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My wife and I bought a brand new Avalon pontoon With a 200 pro xs motor....Jack was beyond incredible to do business with. This outfit is top notch, my wife and I wanted a pontoon boat to put in a slip at the Havasu springs marina..Jack made it happen and effortlessly! He threw in everything under the kitchen sink!...buoys, Upgraded motor,upgraded stereo amp and more! I'm blown away at what a great deal we got, especially during the covid and nobody having boat parts..you'd think this outfit would stick it to you like other companies do due to supply and demand!...but not Jack, He is really a top notch biz man and handles his clients With respect and care!..... Further more my truck that I tow the boat with was garaged in Havasu so Jack for free had the boat brought to my front door step at our lake house!...no one does that...!!! Incredible 5 star outfit...You made my families summer! Mr. Brandon read more

Amazing experience from start to finish! I wish I could give them 10 stars. From jack to Jason and Erin top notch white glove service! Thank you so much, love our new pontoon boat read more

Pacific Marine Center - Boat Repair Near Me - Madera, California

Dealing with them will make a sleezy used car salesman look like Jesus Christ. The owner Jack has as much tact in dealing with customers as a brick wall. Seems like Dave the sales guy is a kid forced to eat his vegetables when it comes to keeping the customer informed throughout the buying process. There are many other dealers in CA that you could be tied to when purchasing a boat and dealing with warranty issues. Run fast from these guys. read more

Took my boat in to this place a few months ago to get a diagnosis and and a compression test and was told that all my cylinders was working fine, and was told that #4 coil was bad and to switch it out with a new one. Been month laters with switching out new spark plugs and new coils and still having same issue. Decided to buy a compression tester to do it myself and come to find out #4 cylinder is actually out. Basically I got screwed over for $300 and got lied too, I wouldn't trust this place and would not be recommending it to any of my friends. This place is a ripoff should of knew it when their Machinic sold me trailer parts behind doors. read more

5/29/2020 I provide this information to anyone contemplating purchasing a Marine Product of significant cost from Pacific Marine in Madera CA. Please take the time to read this prior to making your decision. My wife and I live in Oregon and are both 80 years old with a 54 year old challenged daughter that loves to fish. We decided to purchase a fishing boat. After several weeks of research, and with offers of lowest price, we decided to purchase it from Pacific Marine in Madera CA and have it shipped to Oregon. During the process, we changed our mind and decided that due to our age and physical capabilities, we did not really need the boat at this time. Immediately, we received several cordial telephone calls from Pacific Marine Sales Reps and the owner of the company named Jack who were successful in changing our mind to purchase the boat, After sending an e-mail to Pacific Marine outlining all specific accessories we wanted with installation, they responded with a total purchase price which I accepted and placed a $1000 down payment on my credit card. We purchased and subsequently sent a Cashier's Check for the remainder of the cost for a 2019 Crestliner Fishawk 1850 WT JS for $43987.00 plus other minor accessories i.e. touch up paint etc. Breakdown of the total purchase were as follows: 2019 Crestliner Fishawk 1850 WT JS, with Full Enclosures, Washdown System, Troll Control, Vessel View, Stainless Steel Prop 38,606 3 Bank Stealth Charging System w/batteries & Minnkota Terrova Trolling motor 80lb, Batteries 1752 6 Hours Labor to install accessories Electronic 714 Freight 895 Preparation 695 Shipping from Pacific Marine Madera CA to my home in Florence OR 1100 Additional Pro Seat $225 Total $43,987 The boat was delivered to me in Florence Oregon with the following major discrepancy and has to date not been in the water. People involved: Jack, Owner Pacific Marine 559-432-2277, Dave Sales Pacific Marine 559-432-2277, Aaron electronic Tech Pacific Marine, Minnkota Tech Support, Dannie owner Stealth Marine Charging System 1 888-588-2784. I have called my sales rep Dave several times and notified him of the problem. I have Had a brief conversation with Aaron electronic Tech who simply advised me that it was working when it left his shop. It was not working when I received the boat. To date, Minnkota Tech Support and Danny owner Stealth Charging System have given me outstanding service and spent hours Troubleshooting this problem directly with me. Although the Charging system is working, the trolling motor batteries charged, the Minnkota Terrova will not turn on nor does it show any power from the batteries to the bow of the boat. I am 80 years old and am not capable of doing the work required to resolve the problem nor should I as I have already paid to have it done. That is the main reason I purchased the boat with all accessories with work performed by the dealer and paid for by me. All attempts by me to discuss the matter with Pacific Marine have all of a sudden gone un-answered. Yesterday 5/28/2020 with the assistance from Minnkota and Stealth Charging System and many hours of troubleshooting the problem was discovered. There is a 60AMP Circuit Breaker required between the Charging System and the Trolling Motor which was empty. Therefore, the initial response to me from the tech Aaron that it was working when it left CA was to say the least deceiving. It could not have been working. The fuse holder was empty. I have replaced the empty 60AMP Fuse holder with a 60AMP Circuit Breaker as recommended by Minnkota and all is working fine. In order to resolve this matter fairly and to my satisfaction, I request Pacific Marine provide me monetary reimbursement as follows: Preparation. In my opinion no Prep was accomplished. When the boat was delivered, it had scraps from electrical Wiring in both Battery Compartments $695 6 Hours Labor at $119 per hour already paid by me to have the Charging System and trolling Motor Installed $714 Properly which did not work. Labor at $100 per hour for my personal Troubleshooting and Repair of the Problem. Note my Hourly Labor Cost are $19 less than Pacific Marine $4000 Although a Washdown System was Requested in my Original Requirements via read more

We purchased our 2021 Avalon Today and what a wonderful experience it was, customer service was impeccable Jack and Dave and all the staff were absolutely amazing to me and my husband. They did everything they could to make it a pleasure experience, I couldn't be more pleased he worked with us along the way in finding the perfect boat that fits our needs. I would recommend this place to anyone that is looking for their perfect boat!! Even though it wasn't cheap we are very happy with the customer experience and the boat is amazing!!! Thanks again jack and Dave for your help in finding our dream boat! read more

Pacific Marine Center - Avalon pontoon boat - Boat Repair Near Me - Madera, California

Top notch customer service! Jack and the entire team were a pleasure to deal with. We'll be back in a couple years for the Waketoon! read more

Pacific Marine Center - Avalon Pontoon - Boat Repair Near Me - Madera, California

I want to start off by thanking the salesman Jason and the owner Jack. They were extremely helpful and friendly throughout the process. I live 3 hours away so there was a lot of communication with text and phone calls to get all the details on the boat I wanted. I know this has been a very busy month for boat sales everywhere, but they took the time and effort to help me out. When I arrived to get the boat the process was quick and easy. They had the paperwork ready to go and helped me find all the gear I needed to go on the lake legally. I will definitely return for my boat needs and I will be referring people here. Thanks again! read more

Pacific Marine Center - Boat Repair Near Me - Madera, California

David,Austin Jack and Jose made for the best experience on purchasing our new boat. They took the time and energy to go over every thing we needed to know. I would recommend Pacific Marine Center to anyone looking for a boat. read more

Pacific Marine Center - New boat from an excellent business Would recommend this place to anyone looking. No rush or high pressure. - Boat Repair Near Me - Madera, California

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I searched quite a few shops for a good deal on an outboard. Took the 3 hour drive and don't regret it at all. Pacific is the place to shop. Best prices for new, great customer service, nice clean shop. They made it a quick transaction as well. Highly recommend pacific for all your boating needs. Thank you to all who work there. Look forward to doing business with you guys again. read more

Jack and his team were a pleasure to work with. They patiently answered all of my questions and spent extra time during pickup making sure everything was just right with my boat. Highly recommend these guys even if you have to travel a bit to reach them; I drove to them from Livermore, CA and would not hesitate to do it again. read more

Purchased my first boat from pacific marine center the experience was fantastic. However when it came to repairs there customer service is severely lacking. I was told at the beginning of 2020 when I first had issues with my boat to wait till after Labor Day to bring my boat in because it would be a 2-4 week turn around. 4 months later and several phone calls all of which ended with don't worry the repairs are under warranty. Even the extra service that it's covered since I purchased my boat from them would be taken care of. Ended with them telling me that I would have to pay 714.45 I was upset. I spoke to the owner he would not let me talk it was the jack show and nobody else was allowed a speaking part. Eventually we settled on 464.65 I was upset but wanted my boat back and was willing to put that behind me. However when I picked my boat up from pacific marine center there was several thing wrong. 1. Boat was now filthy cover was left off in the rain and I had detailed it before dropping it off 4 months ago. 2. Strap that holds rear seat on was ripped off and laid in a cup holder. 3. My GoPro mount was also broken and laid in same cup holder. 4. Emblem on shifter was now missing granted it has fallen off in the past and I had re-glued it. But now it was missing. 5. Battery disconnect was left on and now my motor is almost all the way down with no way to lift it since battery is dead. 6. Tail lights on right side won't work on trailer. All these things where cause by pacific marine center. When I brought them up the sales person said he was sorry and would take pictures and get to the bottom of the issue. After several minutes he came back with the owner who immediately started calling me a liar and a crook. Again it was the jack show with only speaking parts for him. When I couldn't get in a word I started yelling (wrong thing to do I know). This made jack start to yell back and walk towards me. At that point the sales guy stepped between us thankfully because I thought jack was going to swing at me. I asked jack to leave and let me deal with the sales guy he refused and started punching my boat. I told him to get his hands off my boat he did. After several minutes he left. The sales guy had to go get a new battery off the shelf and I had to get my jumper cables to raise my motor enough to leave. Worst experience ever!! read more

I have bought 2 boats at Pacific Marine. During my latest purchase in June I had another great experience. I highly recommend them. They have a great team front to back and provided really good customer service in both of my purchases from start to finish. I will definitely go to them for all of my future boating needs! read more

I bought a Crestliner boat from Pacific Marine today. Dave and Jack helped me with ordering it and Jason and Jack helped me once my boat arrived. Everyone at Pacific Marine was polite, professional and friendly. I took my boat out right after I left the dealership and had motor issues at the boat launch. When I called and explained what happened they asked if I could bring the boat back right then. When I arrived they had a mechanic waiting to fix my boat and took care if it immediately. Thank you for the excellent customer service! read more

I dont know where to start. I wish yelp would let me give them 50 stars. I spent a year figuring out what brand and type of boat i wanted to buy. I decided to drive 5 hours north to buy the boat from PMC. It was the best choice i have ever made. Jack , all the office staff, and the guys out back brought back the true term of CUSTOMER SERVICE. Everyone was extra helpful and went through hoops to help get me exactly what i wanted. They didnt try to sell me something else or up charge me for things i didnt need or want. They had a great inventory of boats and the best price i could find. If something needs to be done to my boat i will be making the 10 hour round trip to have them work on it. TO THE STAFF AT PMC THANK YOU THANK YOU THANK YOU FOR HELPING THROUGH THIS WONDERFUL EXPERIENCE. read more

Repowered my old flat bottom boat with a 20HP Mercury and I couldn't be happier. The staff was great and had answers to all of the questions I had. Will definitely be going with them for any other repowers! read more

These are nice people so I am surprised to be reporting two disappointing experiences. In my case, PMC did not stand behind its work and make things right. I bought an Avalon with an electric motor from PMC in 2021. The purchase experience was good. On delivery two things became clear: the Torqeedo controls were located so that it was virtually impossible to read the display and the mechanical steering was substandard--not of a quality to match the rest of the boat. I believe both issues were known to PMC from previous sales and I was not informed of the issue in advance and PMC did not solve the issue in advance. PMC just sold me the boat and delivered it as ordered with two significant unresolved issues. To PMC's credit, they did pick up the boat at their cost and install a hydraulic steering system and a visible battery monitor, both at my expense. Several months later I attempted to check the battery fluid levels and found that the battery cables had been placed so that it was impossible to remove the speed caps. I had my general contractor son in law confirm the problem just to make sure there wasn't something easy that I was missing. When I explained the problem to PMC and sent photos, the service department made two conflicting observations: 1. Everything seems fine to them and 2. I could likely fix the problem with a 9/16th wrench a repositioning of all the cables. They offered to send someone out on a $290 service call to fix THEIR faulty installation. I resolved the problem by cutting out the stuck speed caps and replacing them with individual caps at a $95 cost to me. read more

Update to my original post. A few days after leaving the dealer upset about the wasted trip, I received a call from the owner,Jack. He apologized and gave me options to make it right, including paying for the expenses for the trip. He's called and followed up multiple times as we are working on a used boat purchase of the same boat that we originally viewed in the advertisement. read more

Had an amazing experience from start to finish. I'm a detail guy and ordered a custom ordered boat a few months back. I made numerous calls to the owner Jack and his staff. They were always patient with me and worked to deliver the exact boat with all the items I wanted. Once the boat arrived at Pacific Marine they scheduled a day for me to come out and go over some of the dealer installed items placement and location on the boat and put a small crew on it to get it handled while I waited. Was able to get the boat home the same day. These guys really went the extra mile for me. The facility is impressive. I had never been there until I picked up the boat. As soon as I arrived and looked around I was glad I chose Pacific for my purchase. These guys are top notch! read more

Amazing customer service, great technicians, helpful staff and the owner is an honest businessman. They take good care of their customers. Gave me a fair deal on my trade-in and I love my new Scarab 215 ID. It is worth the 5 plus hour drive from Nevada. I highly recommend Pacific Marine Center. The shop was well stocked with everything I needed as well. read more

If you want a great boat at a 'heck-of-a-deal' price, go here!! Dave (salesman) and Jack (owner) made the magic happen. We're now proud and happy owners of a 2020 model 2080 Avalon pontoon boat with a 115 Merc engine. Fast, good looking boat and we're VERY pleased. They gave me top dollar for my trade-in boat, a 2001 Bayliner Capri 185. GO HERE!! read more

2nd boat we have bought from them and couldn't be happier! Jack and his team know what they are doing. They really listen to what you want and then place you in the perfect boat. They didn't try to just sell us what they had in stock, they truly wanted us to have exactly what we wanted, even if we had to order it. Luckily, what we wanted was on its way from the manufacture and was able to pick it up a week later. Also have to say their inventory of parts and boat products is pretty expansive. read more

My wife and I bought a used fish and ski boat from Pacific Marine. I personally have been boating all of my life, and my wife has as well. We had been looking around for a while, but never seemed to find the right boat, and the right dealer. We stopped at Pacific Marine late one evening, and the gate was still open, even though it was after closing time, the owner made the time to work with us. They have great customer service, and carry a pretty large inventory. In addition they have a great service department that really helps out. I would recommend this store to anyone who is in the market, or just likes to look. He has some really badass boats on the lot, and I would be glad to walk through any of them. Great place, great people, great service!! read more

Pacific marine, all I can say is WOW!!!! I made the last boat purchase of my life and it was a big one for me. Jack the owner and his team worked with me for MONTHS to make this happen. Not only did the get me what I wanted but they beat ANYONE'S price and I was willing to drive 3k miles. His team had people there on their day off to make sure everything was in order for me and my wife. Paper work ready, financing ready, and walk thru ready. Thank you at Pacific Marine Center for all your professionalism 5 star ratings read more

Pacific Marine Center - My new boat - Boat Repair Near Me - Madera, California

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Huge inventory and great choices. This place was the best choice to buy my boat. They made the process simple as it could be. Very helpful in every way. I want to thank Jason personally as my salesman. No nonsense straight up people. Good business. Thanks guys the boat is great. Heading back out this weekend. read more

Sorry I wrote a review thinking it was Clovis Marine. I am sure this company is wonderful. My apologies.

Ok, seriously THE best dealer I have ever bought a boat from. 1. Top quality Pontoon products at a highly discounted price. 2. Friendly, professional, lots of products to choose from in there store. 3. I buy boats a lot, and I will only buy them from you guys! Thx read more

Great experience working with Jack the owner. I bought a crestliner boat in 2000 from pacific marine. . Recently sold and bought a 2020 Crestliner1650 fishhawk from Jack. He gave me a excellent price and now I'm enjoying it. Thanks for the enjoyable experience a thank you to all your staff that helped me. I would definitely recommend Pacific Marine for a boat purchase or service. read more

This place was the best choice to buy our boat. Since we're living 3 hours away, the whole staff made the process very smooth. Jack gave us a great deal on our new boat and Robert and Aaron made all the customization happen. We're completely satisfied. Customer Service at its best. They will bend backwards to make things possible. Thank you! read more

Purchased a pontoon boat. Great experience. Very nice folks.

We drove 4 hours from northern LA County to see take a look at some of the boats here as well as another dealership. Jack and his staff were so helpful and kind. It made shopping for a boat a pleasure as it should be!! He gave us such an incredible deal, we couldn't pass it up. Cheryl was an absolute pleasure to deal with as well as the rest of the staff. We took delivery of our new boat on the local lake. Aaron was extremely helpful and showed us all the features of the boat. He answered all our questions and was so knowledgeable. read more

We recently purchased a pontoon boat from Pacific Marine. We were treated with absolute professionalism and respect from both Jason, the salesman, and Jack, the owner! Never once did we feel pressured. They took their time with us showing us their inventory (used and new). We really weren't sure exactly what we wanted but it was easy to find what we liked and were able to pick a boat that was being delivered within a week. Another easy aspect of doing business there was the finance company they work with. They were also helpful and explained the various options available to us. Signing the paperwork when we picked up the boat was quick and easy. We had to delay picking up our boat by a few days due to the fires in California and Jack had no problem being flexible with our schedule. This was the easiest boat purchase we have ever done and look forward to future purchases with Pacific Marine Center. We highly recommend them to anyone in the market for a boat. read more

Jason and Jack did nothing but waste many hours of my time and effort and almost cost me $400 in additional manufacturer discounts ending the end of March. I wanted to order a boat and initiated quotes with 4 dealers within a days driving distance, 3 dealers sent quotes, with one a very reasonable price, the other 2 more. I made it clear to Jason that I would pay a little more to buy from Pacific as they are closer in distance and save me time and gas and in case of warranty work. For days I got a run around, they could not commit to putting a price on paper, emails back and forth, never a price....I committed to a non refundable deposit to order, they delivered nothing but BS. On the last day of the manufactures sale discount they had me waiting for hours for "Jack" to call me back to finalize the price and deal....never did until AFTER 5 when the sale had ended and I already ordered from the honorable and honest dealer......and almost lost out on an additional manufacturers discount. All 3 other dealers gave quotes on paper, not these jokers. Do not deal with Pacific, you will get the run around. read more

Outstanding Dealer to purchase from. Jack and Jason were easy to work with and Jason was able to address a number of questions I had prior and after my purchase. My new Avalon is such a joy for our entire family!! Thank you so much!! read more

Just bought my first fishing boat with the help of Jason and owner Jack! Both men were very helpful and friendly and couldn't have made the process any easier! Mechanics were on sight ready to answer any and all my many questions. Thank you to there team for great customer service I'd recommend them to anyone and everyone read more

There was not a 10 star...or I would give it ! I was looking for several Tritoon's on the market. Comparing Bennington, Cypress Cay, South Bay, Berkshire...then I found AVALON... What a boat. I ended u buying a Excalibur Rear Lounge with 400 Racing Mercury...This is my 11th boat since I was 19 years old, I could not have picked another boat that competes with this Avalon. When I got home yesterday with the new boat in tow, The family fell in love with it probably more than I did. I excitement had wore off because I had been buried in boats for 2 months of research. I could go on and on about the differences of Avalon over all the others too...The list is just tooooo long..Avalon wins by a long shot ! So does Pacific Marine. While in this process, Jack at Pacific Marine probably spent more time talking to me about the Avalon and explaining the technology, construction, design, etc to me that I would then research it and everything he said was spot on in comparison to everything else. He never once was offended by me validating the information. I called around looking for Avalon Boats and really on the west coast there are only a few dealers. I actually spoke to all three including Pacific Marine. When speaking to all three of them, Jack at Pacific Marine really stood out to me for a couple of reasons... I will list those in just a few. When I showed up the first day to look at the boat I thought I wanted, I changed my mind several times, Jack pulled out and unwrapped about 7 boats for me to look at. I ended up leaving without buying a boat for another 4 weeks, I think I drove Jack crazy fro those 4 weeks with questions. Then I went back and got all the same great service as the first time. I remember it was about 100 degree's and he had his staff unwrap boats and set them up right in front of me to look at and decide. When I said "No" he grabbed another boat to look at. When I walked around the lot, which they have several lots with Wake board, Fishing, and Tritoon boats. The selection is actually impressive ! So here are my 2 Cents... in order ! 1. Pacific Marine did not disparage the other dealers and actually encouraged me to look around. Both other dealers really spoke negatively about Jack in such a way as a consumer it turned me off to them entirely. The other dealers even went so far to say that if I bought a boat from Jack they would not warranty anything on my boat from Avalon... Wait until Avalon hears about that one. 2. Pacific Marine's inventory - over 60 Avalon's to choose from and if you wanted a something else....its probably there or he would order it. 3. Jack at Pacific Marine, was very patient with me for over 2 months going back and forth about which boat, which motor, which layout, which model...Never pressured me into buying one boat over another. Whether it was 40K boat or the 130K boat. He answered my calls on his cell well after hours and on his days off. 4. Pacific Marine Staff....All helpful from the sales staff, to the water demo day, to office staff, to final delivery. They listened to every single concern and addressed each one. 5. Lets face it too...No one could beat the price on the Avalon that I bought from Pacific Marine. I could not be happier. read more

We just stopped by and had our boat looked at by Aaron. He was incredibly knowledgeable and was able to diagnose our problem quickly. We were so grateful for the time he took to look at our boat and fix it. The front desk was also so friendly and willing to help. We will definitely be back again to have our boat serviced! Thanks for the great customer service! read more

My family has purchased two boats from this dealer and we could not be happier. The service dept is excellent which is hard to find anymore and the owner Jack really goes out of his way to take care of the customer. I drove over 4 hours and it was worth every mile as I saved quite a bit. I am now a proud owner of a New Avalon pontoon boat. Its nice to find a dealer who still takes care of you after the sale too. Highly recommend. read more

I drove 8 hours from AZ and it was well worth the trip. Jack was great to deal with over the phone and I got exactly what I wanted at a price substantially below anywhere else I looked. Jack's team was ready for me when I got there and I couldn't be happier. I told the service guys the wind was gusting to 50 mph where I was traveling through and they went so far as to double zip tie sections of the bimini that might come loose in high winds. I'd recommend Pacific Marine Center to anyone in the market for a boat! read more