Service was great and straight ford he even told me a stain he couldn't get out .Honesty is very…read moreimportant to me .i will use him again and he can use me as a reference

I took some time to really consider whether or not I wanted to write this review. Andrew, the…read moreowner, was very eager and motivated to earn my fiancé's and my business. He initially quoted us $950 for a "deep cleaning" plus carpet cleaning, then later texted and lowered the price to $750. The job was to deep clean a newly purchased home that we were moving into. The house had not been lived in for about 8 months, but it was fairly clean since it had been actively shown. It was not dirty. The entire reason for hiring a deep cleaning service was so I would not have to worry about cleaning ANYTHING before moving in. Andrew arrived with 2-3 other cleaners to clean an almost 2,000 sq ft home and finished in approximately 3-4 hours, including carpet cleaning. In hindsight, that should have been a red flag. During the walkthrough, we pointed out several things that were missed such as dead bugs inside window tracks, dust above cabinets, stair railings and banisters, and cobwebs. Andrew addressed those items on the spot without any issue. However, once we started moving in and unpacking, we quickly realized how much had actually been missed. We were told that a "deep clean" meant EVERYTHING. IT WAS INDEED NOT. The entryway was untouched and full of dust. The master bathroom window and window sills were not cleaned. The master closet shelves were filthy and clearly never wiped down. The storage drawer beneath the stove was disgusting. I used multiple Clorox wipes just to get it clean. Under the bathroom sink was sticky from the previous owner and had not been cleaned at all. None of the tubs even appeared to have been cleaned. My fiancé reached out to Andrew, and he offered to come back two days later. By that point, even more missed areas had surfaced. I ended up cleaning everything myself, which completely defeated the purpose of paying $750 for a deep clean. I couldn't delay unpacking or bathing children just to wait for another visit. My fiancé contacted Andrew again regarding the additional issues, and he issued a partial refund of $250 via Apple Pay. I chose this company because the majority of Yelp reviews were very positive. I did notice some negative reviews but assumed they were outliers. Unfortunately, our experience aligned more with those. This review is not about Andrew personally. He was polite, positive, and had a great attitude. This is about the lack of a true DEEP CLEANING. Overall, I am deeply disappointed that we chose to go with this company.

Well, so far I'm not impressed with this company. I reached out to her on 5/13/25 asking for a…read morespecific date and it took her 6 days to respond, which was 5/19/25 at 5:57 PM to let me know that she was booked already. I responded back on the same day at 9:15 PM asking if there were any other times. As of today, 5/28/25, I still have not heard a word. I'm so disappointed because she had a lot of really nice reviews. I really wanted to surprise my mom and get her home cleaned since she's elderly and it's getting harder for her to do it herself. MNM Cleaning is really bad at communicating!

Millissa did an amazing job! We requested a deep clean and the results were everything I hoped for…read more She is very responsive and I am super happy with her service!

I'm proud to say I've used peak cleaning for over 5 yrs... I have always felt confident and…read moretrustworthy of Natalie's employees. She has always accommodated any concerns I've had , I have used her not only for my home but our rental homes and always satisfied with cleaning.. always nice to come home to a clean home! Thank you Natalie and peak cleaning and Leina love the biweekly cleaning . I highly recommend their service and will continue to pass on her services to friends and family

This company is awesome in every way ... concise communication, efficient and thorough cleaning…read more Call them!

Medina House Cleaning Service was excellent! Professional, punctual, and the house looks and smells…read moregreat! Close attention to detail such as ceiling fans, baseboards, hard water stains, etc. They were recommended through others and I am absolutely happy with the work! Highly recommend them for your housekeeping needs!

I just remembered I had this post on here and hadn't updated it…read more I wanted to update with what happened. In the beginning, the service started out really good. The owner and one to two other people would accompany her and they would spend about three hours cleaning my house. As time went on, the service really went down. she kept changing our schedules dates and times for service. We didn't end up using this service for very long (a couple months). There was quite a few issues with the services provided. I just advise people make sure everything is clear with them and you do your due diligence before hiring. Get things in writing and signed. She had excuses for everything. She was only at my house for 1 to 1.5 hrs cleaning and would cut out early because she said she had to go up north to SF. (she was by herself mostly. Sometimes she'd have another person with her)

+ prompt response. + Fast service…read more + very friendly ladies. Deep cleaning for us was a little on the pricey side (but WORTH it in the end). Open to inspection of services before leaving. Countertops, floors, stainless steel, and mirrors were beautiful. But no one is perfect (or expected to be). Windows did not look clean after. Overall, very happy and will be using service up to 2x a month. Will also be referring to friends and family.

Carmen and her crew are Amazing and incredible!! We had just finished a large construction project…read morewhich was about 5 months long. Carmen and her the awesome ladies with her, came in and gave the house a deep cleaning and made the house look brand new! I highly recommend them and can't wait to have them come next week!! The value and quality are on point and I'm so incredibly grateful for their hard work and commitment to my satisfaction!!! Thank you!!

Although I did not use their service this time I thanked them for responding to my service request…read moreand for their time and effort in getting in contact with me I did say I would keep them in mind for future reference due to their service and efforts. Thanks again.

They quoted me for 260$ I said I'd pay them a bit more , was pretty dirty 6/10 , 10 being the…read moredirtiest . when they got there I said would 350$ work ? No not enough I said ok how about 400$ they said yes later said they wanted paid 500$ first half and 100$ second half , so I'm paying almost double what she quoted. I knew it was a bad idea but I had it in writing and they promised they would come back ! for that price I just wanted it finished and they were already there so I agreed ! , well they lied !! I was trying to be nice because the house was dirty I just moved in , they only cleaned half the house they said they would get everything in each room and didn't , I cleaned the rest up . they said they would come back and do the other half, when I try to make plans to get the 2nd half , they say they won't come back unless for150$ ..I know for a fact I could have gotten a better deal , scam , never going back unless they fix the situation.

I live in Baton Rouge, LA, and as you can imagine, it's challenging to find a reliable cleaning…read moreservice from 2,300 miles away. I needed someone to clean my elderly parents' home in Madera, and after reading great Yelp reviews, I decided to contact Alma. She responded quickly, did a video walkthrough the same day, and provided a very reasonable quote. We agreed on a date, and she showed up as promised--delivering even more than I expected. If you're looking for a true 5-star cleaning service, this is it. I would absolutely give her more than 5 stars if I could!

Alma was super responsive and communicative throughout the whole process. Her team did an amazing…read morejob cleaning our apartment after we moved out -- everything looked spotless. Definitely made the move-out process so much less stressful. Highly recommend!

Jamie does a fantastic job and always leaves our home looking and smelling beautiful. Not only is…read moreshe a great cleaner but she is kind and friendly and great with kids and animals, too. She uses great products and gets in and out as quickly as possible. We've been using her services for about 4 months and have recommended her to several friends. Highly recommend.

Jamie is a wonderful house cleaner, if you have something specific you need done she is flexible to…read morechange her routine. Most importably she is very trustworthy, she has house sit for us many time and taken care of our four dogs with loving care.

In desperate need of a deep cleaning for our home we called Abigail due to being a local Chowchilla…read morebusiness. What a great decision! Not only is she a good worker (she cleaned our house better than expected); but she is a great person. We will be seeing her over and over again. I'm almost afraid to review her as I know she's going to grow her business fast and we don't want to share her but want to see her have success. I have faith she'll treat everyone as well as she treated us.

From the owner: Accepting commercial clients today!read more

Strong cleaning work from the team, but confusing pricing, upselling, and billing practices from…read morethe owner This cleaning took place a couple of years ago. I hadn't planned to leave a review at the time, but I'm choosing to share my experience now after a recent interaction that reflected the same communication issues I experienced during the original service. The recent interaction occurred through Yelp's project quote request feature, which sends requests broadly. I did not reach out to this company directly. When I later asked for the quote to be declined, the response felt unnecessarily abrupt, which prompted me to reflect back on my original experience. The cleaning itself was very well done. Jodi arrived with two other cleaners from her team, and the two team members handled the majority of the house. Jodi herself focused on the master bedroom and master bathroom. I have a ~2,100 sq ft home, and I intentionally excluded two rooms (a home office and guest room) from the cleaning, which was agreed upon in advance. For the areas that were included, the finished result looked great, and I was happy with almost everything from a cleaning standpoint. Unfortunately, the communication and billing practices from the owner made the experience frustrating. Although I disclosed ahead of time that I have pets and understood there would be a $50 pet fee, that charge was applied twice, once to the base cleaning and again to an add-on, resulting in an additional $50 charge that was not clearly explained beforehand. Prior to the appointment, pricing shifted multiple times with add-ons and conditions that were not clearly outlined. During the walkthrough, I was asked to upgrade my bathroom to a "deep clean," which I believed I had already booked as part of the initial service. I was also offered mold-related add-ons for two very small specks in the bathtub grout, which felt unnecessary. One item was accidentally broken during the cleaning and appeared to be placed back without mention. While accidents happen, transparency would have been appreciated. After the service, I was pressured to schedule ongoing maintenance cleanings and informed that my initial service had been discounted with the assumption that I would continue regular cleanings. This was never agreed to, and it felt misleading and guilt-driven rather than professional. Overall, the cleaning team did solid work and the home looked great. However, the upselling during the appointment, unclear billing, and pressure-based follow-up communication from the owner took away from what could have been a much better experience. I recommend getting very clear, itemized details in writing before booking. If money is no object, I'd say go for it!

I reached out for a quote on biweekly cleaning and was surprised by both the pricing and the…read moreinteraction. I was initially told the first cleaning would "start at $250," but after providing my home's square footage (2,444 sq ft), the estimate jumped to $700-$900 for an initial clean with 3 cleaners. For context, my home is well-maintained and not in need of a heavy deep clean. I've had professional cleaning services for over 15 years, including in-person quotes, and have never been quoted anywhere near this range for a home in similar condition. What didn't sit right with me was the tone when I mentioned receiving a lower quote elsewhere. Instead of simply standing by their pricing, the response implied that lower-priced services aren't as thorough and that you "get what you pay for." That felt unnecessary and dismissive. I completely understand that every company sets their own rates and standards, but transparency and professionalism in communication matter just as much as pricing. This just wasn't the right fit for me. I definitely would not book this company. UPDATE: Instead of the owner responding to my review public which clearly isn't about just her rate, she's in my inbox privately saying I have no right to leave a review regarding my experience trying to book this company. This time she's trying to insult me saying I "can't afford" her ripping me off, & guess what she's absolutely correct. I have a 2 story very small 2444 sq feet home with 2 occupants secondly my home has been getting cleaned professionally bi-weekly since the purchase 4 years ago in no way in 8 hours needed to clean my home- Which she agreed initially after learning somewhat the condition of my home. My cleaning lady retired was just looking for someone new. I've used Molly Maids over 10 years prior to moving here & I have no complaints- I just wanted someone available on a sooner date. Maybe she needs help with her kids and mortgage but the customers shouldn't pay extra- Try actually asking the condition of the homes before quoting outrageously and degrading other people along the way.