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    Pacific Power Sportz

    5.0 (6 reviews)
    Closed 9:00 am - 6:00 pm

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    2 months ago

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    Shawn D.

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    7 months ago

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    Shawn D.

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    11 months ago

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    Shawn D.

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    3 months ago

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    7 months ago

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    Shawn D.

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    9 months ago

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    Shawn D.

    Thanks Jeremy, glad to help and hope it all works out!

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    Off Road Warehouse

    Off Road Warehouse

    3.8
    (39 reviews)

    Got our 2014 4Runner a set of Bilsteins and had them install our black rhino wheels,…read more Awesome team that are happy to help They estimated a 3pm pickup and got it an hour early! 5/5 will go back

    Why does a completed tire mount and balance require an overnight 6-mile road test?…read more Be cautious when leaving your vehicle here for service. I brought my brand-new vehicle in on a Wednesday to have a set of aftermarket wheels and tires mounted and balanced. I had originally requested an alignment as well, but the alignment was removed from my final bill and not performed. Later that Wednesday, the shop called to tell me the work was complete. They sent me photos and a video showing the minor tire rub at full steering lock, which I had already discussed with them and accepted. They told me the vehicle was finished and ready for pickup. Because I was unavailable that evening, I let them know I would pick it up the following morning. That evening, I checked my vehicle's connected app and the odometer showed 7,326 miles, consistent with what I expected after the installation and initial check. However, when I checked the app again the next morning before heading to the shop, the odometer had increased to 7,332 miles. When I arrived, the "Odometer Out" field on the paperwork had been left blank. I asked what mileage had been recorded when the technician completed the work, and I was verbally told 7,326 miles, which perfectly matched what my app had shown the previous evening. When I pointed out that the truck now actually displayed 7,332 miles, the paperwork was changed in front of me to reflect the higher mileage. The employee even noted on the invoice: "Previously 7326 on the system." Because there had been an additional 6 miles driven after I had already been told the vehicle was complete and documented on video, and because the paperwork was changed only after I questioned it, I requested that my concern be documented on the invoice before I accepted the vehicle. The final invoice now includes the note: "CONCERN OF 6 MILE TEST DRIVE AND NOT INPUT AT TIME OF CHECK OUT." My concern is straightforward: if the vehicle was already completed, documented with photos and video, and verbally recorded at 7,326 miles on Wednesday, why was it driven an additional 6 miles before I picked it up, and why wasn't that mileage documented or communicated beforehand? Checking for full-lock steering clearance on a new wheel and tire package is done while stationary or moving at low speeds in a parking lot--it does not require an undocumented 6-mile drive on public roads after the job is already declared finished. I spent more than $3,000 on this installation. The additional mileage itself is not my primary concern--it's the lack of communication, the unrecorded vehicle use, and the inconsistency in the mileage records. Customers should be able to trust that if a vehicle is driven after being declared complete, that drive is documented and explained

    Pacific Power Sportz - motorcyclerepair - Updated August 2026

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