Pacific Rim does it gain! Please bear with me and this little incident....I'm doing yard work, so I went to the big box hardware store (initials start with Ho) for some shears and figured since I'm there I might as well go to the tool rental and rent the lawn equipment that I need. Big big mistake. The person at the counter asks me for my Clear ID. What do you mean Clear ID? "You need a Clear ID to rent this equipment, its easy to fill out if you don't have one". I hesitate and say ok, I'm here, let's do it. First they take a photo (both sides) of my drivers license. Then they want my email address, home address, and phone number. Then they take a picture of my face. Then they insists on my social security number. We are now at the 45 minute mark, I'm ready to explode. We haven't even gotten to my credit card yet. The lady next to me is going thru the same thing to rent a Jack Hammer and she's ready to punch someone in the face. They then send a code to my email that I need to retrieve to enter into their dashboard and it FAILS. "I'm sorry sir, not sure what happened, we'll have to start over" This is the same Clear ID people that collect your data at the airport so they can sell it. This is such an intrusion and a waste of time and a real slap in the face. I tell the person at the counter "I quit, I'm outta here and I want all of my data deleted." He informs me that I have to call Clear and ask them to do it. %#^$%@$...I tell the lady next to me she can get that same Hilti Jack Hammer at Pacific Rim Tool Rental for about half the price. I know because I rented one there. Jack Hammer lady is already talking to Pacific Rim on her phone as I leave the Home Disaster exit and head over to Pacific Rim Equipment Rental, which is where I should have gone in the first place.. I walk in, Jim at the counter asks me what I need. I tell him, he asks for my ID and credit card. We are literally walking out to the tool yard in just over 1 minute!!!. The costs is actually less than half the cost of HD. Pacific Rim is my fav place and I've been going here for years. They're good people and no BS. Don't let your brain short circuit like mine did above. Take the time to drive 1/2 a mile and go where it's easy, save money, and you're appreciated. Sigh... read more

Pacific Rim rental has always been my go-to for various home projects; mini excavators, man-lifts, skid-steer loader, jack hammer & air compressor, compactor, post hole digger. I've rented all these over the many years. And I've always highly recommended them to friends. Sometimes I have it delivered, sometimes I'll pick it up. I called to rent a 40' extension ladder ($40/day) and asked about delivery because I don't have a pickup truck. $400! $400 for a $40 rental delivery 4 miles away. Yeah, ok. If they didn't want to deliver just say so; don't insult me with a completely absurd delivery fee. No more recommendations to friends. Whenever someone asks about equipment rental I'll be sure to mention how Pacific Rim Equipment gouges pricing for minor rentals. And yes, I'll go rent a ladder and haul it myself, because I can, it's just an inconvenience. But not renting from Pacific Rim. Ever again. read more

I've been going to Pacific Rim for maybe 20 years now? They used to have a different location on W Marginal way. Anyway, I've always been happy and grateful for their service. Tools and heavy equipment, much that others don't have, at very fair prices, or better. This time, I wanted to give a shout out for extra great service. I had a slight mishap with heavy equipment that, to say the least, got stuck. Pacific Rim came to the rescue quickly. No gotchas or sucker charges, no lectures. Everything straight up. Lee is a super hero and a god. Thank you so much for NOT making a stressful day worse. Cheers to all the crew at Pacific Rim! Support these guys! They kick a$$ and take service seriously. I mean it. read more

Pacific Rim Equipment Rentals - 7745 1st Ave S Seattle, WA 98108 - Machine & Tool Rental Near Me - Seattle, Washington

I rented an excavator from Pacific Rim. First the whole rental process was a pain, the owner Lee was very rude and hard to work with. When I looked at the excavator it was very dirty, I pointed it out to Lee and he said he'd have it cleaned again. When it was delivered, nothing had been done to it. The tracks didn't run smoothly, and it hadn't been greased in a long time as it didn't move smoothly. After lunch, I came back and it wouldn't even start. I called Lee who screamed at me that it wasn't his fault and it worked fine when it was delivered and I must not know how to use it properly. STAY AWAY FROM THIS HORRIBLE COMPANY! read more

I own a local contracting business, and booked a large size excavator with Pacific rim a week prior to delivery on site. Long story short, John has been great in all scheduling aspects. And was the force behind me not receiving my excavator on the agreed upon date, And regardless of the situation he waited until hours before me and my customer were expecting that excavator to be delivered to complete a $30,000 job To let me know that it would not. I worked with Pacific Graham in the past and I've not had an issue, although being a business owner my days, especially Mondays, are jampacked. Please use Pacific rim at you to let me know that it would not. I worked with Pacific Graham in the past and I've not had an issue, although being a business owner my days, especially Mondays, are jampacked, so do not take me writing this review at 8:45am lightly. Use Pacific rim at your own risk, I hear the guys over at United rentals do a great job! read more

I am a business owner and I called to rent a boom for the day. They had stated to me verbally that the total cost would be $285. I agreed and authorized the transaction to be deducted from my account. When I checked my account they had taken out $450. I called and spoke with the same employee and because my contractor signed the receipt there was nothing I could do. They also did not pick up the boom until the next day because the delivery driver was too busy. Finding parking in downtown Seattle for a large boom was difficult to do. CHECK YOUR ACCOUNT WHEN RENTING EQUIPMENT FROM THIS COMPANY!!! read more

Pacific rim listened to my needs, was very knowledgeable, and has extremely great prices for the equipment they rent l. I will not go anywhere else! read more

Service with a smile. Rented a compactor for pathway and patio project. Delivered spot on time. Helped me start it. Lee came out again when I couldn't start it myself. Reduced the rate when I only needed it for 4 hrs and not a whole day. Expert. Will use again. read more

Had the chipper I needed and were very good to show me how to use it and what to do if there were any issues. No issues arose and the price was "very" competitive with others. Hands down, will call these folks before calling anyone else.. read more