Excellent work! Squeaks repaired and carpet stretched back to perfection…read more Came on time and stayed until job was done.

The gold standard for carpet repair. Pablo explained what had happened, how it happened and…read moremeticulously laid out his plan for repair and the costs. He delivered on all his promises. The carpet looks perfect. There were no surprises. In this era of shoddy work and half measures, here is a true professional. I look forward to having him back.

Everyone so nice and welcoming well priced they helped me pick out ties and showed me around the…read moreplace

From the owner: We offer high quality products at competitive prices with excellent customer serviceread more

Had a horrible experience with the installers and trying to reach the company afterwards…read more The contractors charged me an extra $1000 to level an extra couple square feet, but they OVER filled it so much so that the door wouldn't close properly. THEY CUT MY FRONT DOOR! I wasn't there when this happened. They didn't ask me or tell me afterwards. I've called and emailed over and over again and they have not fixed a thing. Horrible service. I regret paying for the job now because they no longer care about what they did. Also, the pulled the fire alarm. My strata sent me the bill for it and the contractors never told me about. In short, shotty workmanship and no communication. Not a business I would recommend working with. In fact, avoid.

The distributor refused to sell the hardwood we needed directly to us, forcing us to choose Mike's…read moreto do the job. Mike's arranged for Leo to do the work and after we arranged to be home during the week, he canceled same day, without notice. We set up another date, this time he shows up, removes the baseboard and carpet then determines the concrete is not level, which is true. We call Mike's for a quote to level this 9'x11' room and are told $800. Leo tells us Mike is ripping us off and says he'll do it for $500. We eventually agree and Leo comes back and levels the floor. The next day he returns and lays the hardwood, except that the very first board he puts down won't fit under the transition because he's raised the floor at least a quarter inch too high. Leo is such a hack that he continues the room figuring it's good enough. He proceeds to install boards that either he damaged, or were damaged before, without caring about the outcome. Upon examining the end result I discover what he's done. There's a large gap in the floor in very visible spot. Later when trying to work with Mike's to get a solution, Leo cancels again without notice. When he does show up, it's evening and I understand now, that he has no intent to help. He doesn't bring any tools, starts changing his story about what is possible to fix the problem and starts to get belligerent when questioned. Finally when I've had enough of Leo and how he is speaking to my wife and I, ask him to leave but he won't. When he does run away he doesn't take any paint sample with him which is necessary to match the transitions. I run down with the sample and he speeds away through a crosswalk, almost hitting my neighbor with his car. Leo then calls the police; I can only assume because he's worried the neighbor reported him. He provides the police an audio recording he made with his phone of entire time he's on my premises. He also tells the police that I chased and threatened him and tried to break the windshield of his car! As if this story isn't crazy enough, he also tell the police that he has a dash cam which shows me trying to break his windshield. Of course no such footage is ever produced. Why would a contractor show up on a job site without tools to do a job and secretly record the interaction while talking nonsense about what was possible and not possible? I am considering filing a small claims case against both parties to bring this to light and make each understand consumers have the right not to be ripped off, lied to, subjected to terrible service and harrased. Mike's hiring of immoral, incapable contractors is deplorable but that should come as no surprise when reading his reviews. You'll notice that most of Mike's reviews are obviously fake. Look at the number of past reviews made by the positive reviewers. They're hit and run reviews - fake accounts. This flooring was meant to be a gift from my wife, she had faith that Mike's was a reputable business. Good luck with Mike's. In my experience, you'll get a substandard job with obvious flaws and a ton of drama. His warranty is only as good as his character. I've not heard back from him. Happy to answer any questions to people considering this company.

I had these guys replace my carpets after a flood in my basement suite last year. I wanted…read moresomething that matched what I previously had with a little more modern flat look. I chose these guys based on the sample pallet and reasonable square footage rate. Customer service was good. The cost was covered in the insurance, however, would recommend for my own expense projects.

Got some amazing engineered hardwood, picked out by Maryah the in-house design consultant. They…read morehelped me every step of the way and guided me through the installation process!

It would be nice if they had air conditioning in their business, you have to run up and down the…read morestairs to get the cost of carpet you find, it's ridiculous. Now we have to wait 5-10 weeks to have it installed! If there was another place to have this done, we would go to the other place in a second. With the cost of everything we shouldn't have to wait so long, and we may not even need the carpet by the time they can install it.

We needed to get our flooring replaced as the old flooring was coming apart. Reza was amazing. He…read moreprovided exceptional service and was always helpful and never pushy. The price was a little on the higher end but absolutely worth it. They did not cut corners and levelled the entire floor correctly. The trims they added looked great, and overall the craftsmanship and work was top notch ! Overall we are extremely happy with our new floors thanks to Reza and his team.

White glove service from beginning to end of project. Will definitely use them for future flooring…read moreprojects.