We were looking to replace old window shades with vericle blinds in a guest room. Stephanie asked all the right questions and then gave us an education on the pros and cons of several options. This enabled us to make the perfect choice, and we couldn't be happier. read more

A few years ago, before I knew any better, I bought a lot of Hunter Douglas shades from an interior design company that had a good sales staff. There were numerous problems with the installation, and the interior design company eventually had to contract with the installer from Pacific Shutters and Shades to fix it for them. I made a note of that installer's employer. Last year I needed to buy more shades, get a missing part ordered and installed, and some other maintenance work. I drove to Pacific Shutters and Shades and made my purchase after a good conversation with the owner. The installer came out the next day to measure, then when the new shades arrived, he came out to do the installation. Everything went perfectly. I now have Hunter Douglas shades on most of the windows in my house and half of the skylights. If I decide to buy more, I will absolutely buy them from Pacific Shutters and Shades. read more

I'm a Realtor and commonly refer great vendors to my clients. And I cannot say enough about Stephanie follow through and Bradley quick and efficient repair of my Hunter Douglas shades. They are over a decade old and the parts are discontinued but somehow Bradley found a way. On time, courteous, very cost effective..... I'll be referring them for years to come. Thank you. read more

Pacific Shutters and Shades - These are my Hunter Douglas shades that have been way over a decade. So happy they're fixed. - Shades & Blinds Near Me - Carlsbad, California

We had a very good experience at Pacific shutters and shades. I appreciated Stephanie's positive attitude and she came through with everything she promised. We love our blinds. Thanks! read more

After reviewing Pacific Shutters and Shades' website - and seeing all the photographs and narratives describing their full range of EXTERIOR shades, I called and spoke with "Terry" a moment ago. Talk about a disappointment. "No, we don't do any exterior shades", says Terry. See the pics that I screenshotted from their website. Look, if you don't have EXTERIOR shades, remove the information from your website and save us both some time. Unreal. read more

Pacific Shutters and Shades - Shades & Blinds Near Me - Carlsbad, California

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The showroom is very nice. It was easy to make an appointment with Stephanie to discuss options and look at fabrics. Very good communication all through the process. They were installed and look great overall. A couple windows could have been made a tad wider to fit more snuggly inside the frame (indoor mount). The measurer was a bit too conservative. This makes more of an impact with the blackout shades. Also, I wish I would have asked more questions/been better informed about how far the powered shades would protrude from the frame(inside mount). It impacts where the shade sits, again with the blackout feature. Fortunately, they are small windows high in the bedroom above the line of sight. The protrusion would have looked terrible on any other windows. read more

Cheyanne Collier did a superb job in educating us on the wide array of window coverings and answering all our questions. They had a great selection of Hunter Douglas items and we went with a patterned Roman Shade. Our Lead Installer, Brad Collier, did a super job and finished the installation of our shades in under an hour. We would rate this company 10/10 and highly recommend them! read more

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This is the third time we've gone back to Pacific Installers to purchase shutters for our home. Not only is the Hunter Douglas quality amazing, but we love working with Bob and Stephanie! Stephanie is responsive, professional and really easy to work with. Bob is knowledgeable and makes the measurement process a breeze and quick! Plus, he always give our dogs extra attention...which goes a long way with us! We very much recommend Pacific Installers, thank you Bob and Stephanie! read more

We purchased two Hunter Douglas blinds in October of 2018. The purchase and installation went very well. One blind failed in December of 2022 and Teri and her team at Pacific Shutters and Shades arranged for a very prompt factory warranty repair for us. I installed the repaired blind last week and am very happy with the service received from Pacific and from Hunter Douglas. - Mike on 1/23/23 - read more

I wanted Hunter-Douglas shades with strong light blocking. Pacific Shutters responded quickly to my inquiries and were very patient in determining what I was asking for. Home visit to present products was great -- Bob spent time ascertaining exactly what my needs were and then made suggestions. It took a few weeks between the time I ordered and installation. The result was exactly what I hoped for and what I needed, and a good value for a quality product. This is a first-class business and I highly recommend it. read more

I'm very happy with the experience I've had with Pacific Installers, and Stephanie in particular. Stephanie worked as a lesion with Hunter Douglas and saved me $800 replacing a blind that was covered by warranty. Brad has also been out to help with a few repairs and he is pleasant, knowledgeable and reliable. Great team and a great experience! read more

Everyday I am soooo happy with my decision to go with this great team for my window coverings. Yes, they are more expensive than many but worth every $ and more! I love the way my beautiful window coverings go down at the time I set them (3 hours before sunset) and rise (10 min before sunset) everyday without any effort on my part. They work so silently and smoothly - with some that don't go all the way down (easy to customize) due to curious cats whom need to look outside - is a simple joy in my life. Can't say enough positive things about Stephanie, Brad and team and the end result. 10+ stars! read more

Pacific Shutters and Shades just installed our new shutters!! Our experience with them has been nothing less than wonderful... from the time Bob came out to measure to the day of installation!! GREAT company, GREAT customer service, GREAT product!! Highly recommend them... Thank you!! read more

We invited Pacific Installers to consult and quote on Hunter Douglas window coverings for our home. My father had done business with them in the past, so we thought that they would be a good match for us. However, as soon as the consultant walked in the door he was talking down to my wife, my father, and myself. He insulted everything from the location of our home (Vista) to our aesthetic strategy. I honestly wanted to kick him out of the house for how inappropriate he was behaving. It's perplexing that someone with such a harsh demeanor can continue to run a business that relies on positive customer rapport. Suffice to say, we will not be doing business with Pacific Installers and instead are going with another highly rated and friendly Hunter Douglas dealer. read more

Bedroom blinds broke and would not close. Decided to see Pacific Installers could get them replaced with little to no physical contact (Covid19). We discussed the options, I got a quote, and scheduled the measuring. The next day, Bob (with mask) came over to measure, he brought the discussed samples. He measure, I decided on fabric, and he left. Took five minutes. Shortly after on the same day, I received the cost, made the deposit, and they're ordered. Very efficient and personal without being face to face. Thanks Stephanie and Bob! read more

I recently needed to have window coverings put in for my new home. The entire team at Pacific Installers (Bob, Steph, Brad) were incredibly helpful in answering my questions, figuring out the best solution for my windows and patio doors, and providing installation in a complete and timely fashion. I went with the honeycomb/cellular blinds for my windows and doors as I was going for a bright, clean look, and I am thrilled with the quality! Thank you Pacific Installers for providing such wonderful service!! read more

Extremely satisfied with both the product and service. Thought the price might be a little high, but upon completion I was so pleased that I felt it was worth every penny and more. Stephanie is friendly and super responsive. Bob too. Brad was on time, very professional and did a great job installing my window coverings. Service was absolutely top notch. The Hunter Douglas product met and surpassed all my expectations, including the delivery time. It's a real pleasure to work with a business this good! read more

Pacific installers has always given outstanding customer service. We have ordered shutters twice from them over the last 10 years. Absolutely love our shutters and each time the communication has been excellent. Their customer service continues even years after installation. Parts have quickly been ordered when tilt bar was broken due to kids rough housing. Highly recommend Pacific Installers for any window covering needs!!!Keep up the stellar service 92078 read more

Pacific Installers were incredible! They are so competent, helpful, prompt, and a model for what customer service should be. Our blind string broke and rather than replace all the blinds in the house since they all match, I called Pacific Installers. Stephanie was unbelievably helpful. At my convenience, she sent someone to my house and within a couple of weeks I had a new part ordered and the blind back to perfect. I highly recommend them. I wish they did more than just blinds. They are wonderful! read more

I highly recommend Pacific Installers for custom window coverings, especially if you are interested in incorporating technology and automation. Bob came in for consultations and is very professional and give very good advice. Stephanie is great with keeping you informed. Their staff and Installer are also great and friendly. I do highly recommend them and will use them again. read more

Brad Collier installed our Hunter Douglas PowerView shades throughout our house and did a wonderful job. He is very knowledgeable and professional. This is our first time to have the PowerView shades so we had several questions during the installation process and Brad patiently answered and explained every one of them. We highly recommend Brad and Pacific Installers! read more

Pacific Installers are the best!!! They installed window coverings for 31 windows in my home. This was seven years ago and are still giving me top-notch customer service if I need it. Cheyanne is amazing with her attention to detail and follow-through. Don't be fooled if they are tricky to find. They do have a showroom, and will come to your home. They offer quality window coverings and excellent service. Even if the window situation is a challenge, Pacific Installers will find a solution. I encourage you to work with this extremely superior company. read more

Bob Melvin is the one-of-a- kind--completely knowledgeable about his products, totally reliable, and refreshingly honest. When we thought one of our shades had broken down, he came by immediately to help. Rather than selling us the manual replacement we were sure we wanted, Bob helped us fix the one we had--free of charge! We hadn't even purchased the original product through Bob, which made his attention to our problem all the more remarkable. A commitment to service and personal integrity are rare treasures these days! You can count on Bob Melvin and Pacific Installers to give you the best deal and to stand by their work! We recommend Pacific Installers with great enthusiasm! Melissa and Tim Luther read more

Bob and Stephanie were great in getting the quote and making me understand the installation details and how it effects the product selection. Bob is very knowledgeable. We got the Hunter Douglas blinds in less tan 2 weeks and the installation by Brian went very smooth. Stephanie in the office was quick to respond via e-mail any time i sent her a question. I would highly recommend them. read more

Wonderful customer service. Stephanie listened to me, what I wanted and showed me my options. The small office has plenty of examples in it. I had already done some research and had picked a color and Stephanie nailed it with the type of blinds and how to have them hang. Bradley came and installed them and was very polite and efficient. And my new blinds look spectacular. You can go to a generic store and pay a lot less, but you won't get the service and attention to detail this family owned business give. Thanks Pacific Installers. read more

My family has exclusively used Pacific Installers for well over a decade in our homes in Rancho Santa Fe, La Costa and La Jolla. Not only do they have great products and wonderful service, we have found them to go out of their way to make sure we are 100% happy. We will definitely use them in the future and continue to refer them to our friends and family. read more

The team at Pacific Installers was referred to me by my mother, who had them install shutters in her newly renovated condo. This company fulfilled my expectations completely! I just had them put in wood blinds in my brand new home and they are beautiful. The customer service of the entire company is above and beyond what you usually get these days--it pays to go with a small company because you have a much more pleasant experience! Pacific Installers worked around my schedule to do the measuring and installation and communicated with me through out the entire process (choosing which product, measuring, ordering and installing.) I will definitely be referring them to my friends and family! read more

Bob and Stephanie of Pacific Installers are amazing to work with... Stephenie provided us with honest feedback on our new vertical blind just installed yesterday. It is the perfect fit to our existing wood window coverings and her feedback was spot on. Brad, the installer is always on-time, polite and professional. They will be our go to for any future window covering needs! Highly recommended!! read more

Pacific Installers saved the day! We had a terrible experience with Linda/Mario and Rubin from Decorview and had been without our Hunter Douglas blinds for four months. We had basically given up after repeated attempts to reach them. Lesley in Customer Service asked us to give Pacific Installers a chance to remedy the situation. Bob, the owner, remeasured the spaces and provided knowledgable suggestions on how best to work the space in our bay windows. He exuded confidence and professionalism. He followed up with me repeatedly as did Lesley. Once the blinds came in, Bob's office manager Stephanie worked us into the schedule so we would have blinds before Christmas. Brad and Brian installed the blinds yesterday and they are fabulous! The installers were clean, courtesy and professional. I will definitely recommend this company to anyone needing window coverings. read more

Brad just installed some window blinds and did a quick / professional job. All things you'd hope for from a service provider ... friendly, knowledgeable and efficient. read more

We had a great experience with Pacific Installlers! Their local showroom is wonderful, we were able to meet and actually see so many different options for our home. Stephanie showed us many styles / fabrics and assisted us in making a perfect choice. Bob explained the power rise feature, so glad we went with this selection! We love the automated programmable feature! Being able to access them with our phones is another huge bonus! Thank you! Highly recommend this company! read more

Excellent customer service, reasonable price and quality product. Hunter Douglas specialist. You won't find more fair & honest people than Stephanie and Bob. I would not call anyone else. Bob and Stephanie have earned my trust and devotion completely. Two years ago I switched out some min-blinds for shutters on first level of my home. Stephanie ( and Bob) are great with decorating tips and what is most functional for each window or doorway. They had suggestions and ideas I never thought of. They won't sell you what you don't need. The shutters are excellent quality and look as new today as the day they were installed. They were also reasonably price. Fast forward to today, on my 2nd level, I thought I needed a new mini-blind because the mechanism was broken but Bob fixed it at no charge. Works great and didn't have to spend $$$$ for an unnecessary new blind. read more

I recently purchased solar shades through an online company, and they connected me with Pacific Installers in Carlsbad for both the measurement and the installation. The guy who came out to measure all my windows had lots of knowledge about where the shade should hang, top cassettes etc, which saved me from making expensive mistakes. The young man who came for the installation was professional, neat, and did a perfect job. Everything is perfectly aligned and we are totally happy with the new shades. Kudos to this reliable and skilled company! read more

Loved their work. They were comparable with price and install timeline as 3 day blinds (don't be fooled by the name). The install was quick, and when they came out to measure, they had a ton of experience, and were quite a help in making decisions. Will absolutely use them when I do the rest of the house. read more

Brad was here to install 3 blinds and was on time and very professional. He called in advance to say he was on the way, which I appreciate. I ordered the blinds online and was referred by the company to Pacific Installers. I was able to make an installation appointment within days of receiving my blinds. This company was excellent in every way, which you don't hear too often. read more

Stephanie and Bob delivered a 5 star window covering experience from initial consultation to installation. Bob recommended sensible window covering solutions. A pull down shade with clean lines for our office was the perfect solution. Bob insisted on quoting vinyl shutters as he said I may be surprised at their affordability. He was right! They look awesome and are easy to maintain. Outstanding service, superior product and flawless installation...can't get any better than that! Also, we love to support an honest local family business. read more

I can't say enough about Bob Melvin and the Pacific Installer team! Superior in every way. Just finished a total first floor remodel and used Pacific Installers for the job. This was my second time...they also installed the second floor windows and sliding door shades. I had completed a great deal of research prior finding them. No one else could compare to their knowledge and experience. Honestly, visit their showroom/office and see for yourself. True professionals in every way. I needed help in materials, styles, colors and they were the BEST! read more

I used Pacific Installers for measuring and installing bamboo shades I ordered through an online company. It was VERY easy to coordinate time for them to come out and they were very on top of everything. The team was professional, friendly and efficient. Would definitely recommend them and will use them again! read more

They just helped us fix some damaged blind cords and wand (these weren't from their company) on a rental house we have. They were quick, and got the items replaced easily and made the appointment time work for our renter. Always do great work and highly recommend! read more

AWESOME!! The Installer was extremely meticulous in every detail. Very punctual, very pleasant, extremely knowledgeable. The job was well worth every penny, and then some. Unfortunately, no photo to share. They installed Shutters and blinds in the mstr, and the appearance went from ok to WOW.. Everything looks much better than when they were new. Definitely recommend with Enthusiasm. Now the whole house! read more