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    Pacific West Plumbing

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    Services - Pacific West Plumbing

    Drain repair

    Faucet installation

    Faucet repair

    14 More Services

    Garbage disposal installation

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Pacific West Plumbing Photos

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    Recommended Reviews - Pacific West Plumbing

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    3 years ago

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    Tankless Hot Water Solutions - Training is the key to our success. Most plumbers never take the cover off of your tankess, even when descaling, not good.

    Tankless Hot Water Solutions

    (169 reviews)

    Chatsworth

    Recently I had a new Tankless Water heater installed by Ted and his amazing staff. Ted is very…read moreamiable and goes out of his way to deal with any concerns you might have. Cielo, and I hope I have his name right, is an expert installer. He pays attention to detail and when the job was completed if there was any mess to clean up I saw no evidence that there was any mess. Ted made sure I was made aware of and eligible to receive any rebates and I was! A $1,300 rebate from SoCalGas!! Excellent is not enough of a description to say how satisfied I am.

    Error code read E32, means it needs a new Thermistor. The tech did a unit flush, saying that…read moresometimes that clears the code. The Thermidor part cost $39 plus service call. The flush cost $299. Why not change the $39 part first, rather than bang the customer for a $299 maintenance flush that did not fix the problem. And then charge additional for the parts needed in the first place. The name of the company is tankless hot water solutions. When I called, I told the gal it was an E32 error code. The tech arrived on time, and was professional.But the tech did not carry in his van the $39 part needed to resolve the E32 error code. So he recommended the $299 flush. The $299 flush did not clear the code, because the unit needed the part. What I don't understand is, if the unit needed parts called out by the E32 code, and also, that upon visual inspection you could see were water damaged, why do the $299 flush, only to have to replace the parts anyway. I feel I was charged for a service that was not needed and did not solve the problem. Upon completing the flush there was very little sediment, the system was pretty clean. The error code is still present, and the part has been ordered together with a harness that may be corroded. The estimate for additional work and parts is $368 after the courtesy discount. In all fairness, the tech was being guided by someone on the phone. I'm giving two stars because the tech was really trying to solve the problem and he doesn't make the company policy. Hopefully, when all is said and done, the system will work after almost $700 later. Also the Noritz unit has been a problem since day 1.

    Pacific West Plumbing - plumbing - Updated July 2026

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