I came back from palm spring to San Diego downtown. It was night ride and driver was so carefully and looking smart outfit and awake. perfect timing and quality service. read more

I knew it was truly the right choice for my family and children. I wanted to be sure they could travel safely and with peace of mind. I want to thank all of them for making this possible. read more

I want to start by saying, WOW,WOW,WOW. what an impeccable service all the way from Elmir making reservation; immediate response and extremely nice. Murat picking us up in Oceanside; came early, extremely nice, extremely clean vehicle. Shamo driving us home from San Diego airport; 30 sec after texting him he was outside baggage claim waiting, extremely nice, extremely clean vehicle. I will never ever again use another company , Pacifica - BEST OF THE BEST. Extra bonus; plenty of waterbottles such as arrowhead,costo,etc. in the SUV's read more

Hello , It was my first time using Pacifica Transportation. I scheduled airport round trip. i was nervous because pick up was at 430am . But i got text message from driver that he is on the way. it is super important for me . Driving was super comfortable and on time. i would definitely recommend this company. read more

Excellent service polite friendly and very courteous on time nice clean vehicles accommodates schedule changes in case of flight delays

Check your credit card statements! I was charged 2 additional charges for a trip from San Diego to LAX. I did not have a problem with the service... It's the guy that answered the phone. I contacted him yesterday about the 2 additional charges in the amount of $366 and he argued with me that he did not see that on his end through his system. I sent him an email yesterday with the screenshots so I could be credited and woke up this morning to find a third charge for $366. Either the guy is shady and he's been doing this on purpose, or he just doesn't know how to operate his equipment .Either way look at your credit card statement! read more

These folks are amazing. Our flight SAN-LAX was cancelled last minute and we had an international connection at LAX that we were about to miss. They were able to pick us up curbside at SAN airport with virtually no waiting time. They got us on their SUV and drove us to LAX on time for our international connection. read more

I was worrying about how could I get to LAX from San Diego. I didn't want to drive up to there and I also didn't want to ask my friends for a ride to the airport. I found this and I'm glad I did. Natalie was very nice on the phone. Even Mel is the owner of the company, he was the one who took me to the airport. He was perfectly on time, the car was a clean and luxury one. He knew how to and when to avoid LA traffic to give his customers fastest and the best way possible. The price is reasonable. It's about the same range of some other transportation companies that I searched. Overall, a very good experience and would use them again or suggest to anyone. read more

Well, this is my first Yelp review I've ever written about anything, and I've had my fair share of poor dining / hotel / and general customer service issues. So, that should provide a nice scene-setter This company flat out lied about having WiFi pucks in cars (For a drive from LAX to San Diego), which was a mandatory prerequisite for me using the service -- which was abundantly clear to the Dispatcher / Sales Rep I spoke to on the phone. Why is the WiFi puck a big deal? Because I have an immensely important video meeting that is about to take place, which I won't be able to connect to on my carrier's hot spot, and of course the driver doesn't have a puck. The ride is costing $250, and I would've paid $300+ for a car service that followed through on their word instead of using short term sales tactics-- which is exactly what they did to me. They outsource their drivers with no oversight, thus, there's no accountability in standards. Oh! And they were an hour late, and didn't answer the dispatch line both times when I called. DO NOT USE PACIFICA! LOOK ELSEWHERE! read more

I went through several limo companies through the last few years and I finally came across to this guys which were referred to me by my friend. I finally had the chance to write a review to explain how amazing and reliable this company is and how grateful I am for the service they provide. I should also mention my favorite driver Jeffy read more

We split our time between Idaho and San Diego. I always book with Elmir's company. They are always on time and courteous. The cars are immaculate. I have been so happy that he has been able to stay in business during Covid, because I don't know who I would have trusted to get us to and from the airport in his absence. read more

We use Pacifica at work for the people we work for who travel a lot and we love them - very dependable, nice and clean cars.

I have been using Pacifica Transportation for years. No waiting like ride share services. Drivers always on time. They confirm if suspect errors in flight info or flight changes. Nice clean cars. Professional drivers. I highly recommend read more

I thought I had reviewed Pacifica months ago - was just looking them up again and noticed I hadn't. I hired them with the SUV for a family party. We had six very dressed up people and got the big SUV so we could really enjoy ourselves and not have to worry about driving. Hiring Pacifica was a fantastic decision. The SUV was immaculate, they were fashionably early for pick-up and return, and the driver (I think it was Mel - but can't swear to it now) was totally professional. The whole experience with Paciifca was worthy of a much higher price than they charged me too - they are first class all the way! That's why I'm looking to hire them again. read more

Wanted to put no rating!, zero (but had to put in a rating) Why zero? First time customer and I didn't even get to use their service, but was charged $54 for cancelling 5 hours and 14 minutes ahead of my scheduled pickup at the airport. Yes, over 5 hours ahead of my reservation I had to cancel and I was charged $54. I notified Pacifica I had to cancel when my business trip was changed. But what I found out, afterwards, the full fare is charged if cancelled 12 hours ahead of the reservation as pointed out in their terms and conditions. When booking, there was no mention of a 12 hour cancellation fee by the guy on the phone. None. Just the fee for the service. The guy on the phone only mentioned to assure the pickup time accurate. Even when cancelling with the same guy, while I was rushing through Chicago airport, no mention of getting charged FULL FARE INCLUDING DRIVER'S TIP. Later, when I reviewed the cancellation email did I realize I was charged the full fare. I called and asked to have this waived, as a first time unaware customer and I gave them over 5 hours notice and no, I did not read their terms and conditions on my cell phone. Guy on phone: you will be charge. Me: please ask manager (I was put on hold like he was asking a manager)...back on line...you will be charged the full fare. Way to go Pacifica Transportation, of acquiring new customers in a market full of competition. read more

Great Car Service! I recommend them to anyone. Mel takes cares of my CEO when she traveling to and from LAX or SAN Airport. She loves them! We use Pacifica for all transportation needs from picking up our CEO to picking up our business partners. read more

Wow. I have never written a review before, but Iasa from Pacifica Transportation certainly made me want to go through the headache of writing one. I called on 10/10/2015, and spoke to Iasa. Thank goodness I wrote her name down. (I also asked her how she spelled her name.) Asked for cost for town car between San Diego and LA. I told her that I was calling around. She gave the price. I asked her if it would be the same price for anywhere in LA. She said yes. This did not make much sense to me. Then I asked again. It took me asking her 3 times before she asked me where in LA I would be going. I told her Korea Town (by the convention center), and then she told me it would be an additional $37.00 x 2 = an additional $74.00. I asked her why she kept telling me that the original lower cost would include anywhere in LA. She could have easily apologized, but no. She got defensive. I asked to speak to her manager 3 times. She told me that it would not do any good. She said that the manager would give the same price. I finally told her I wanted to speak to the manager about her. She told me that she didn't like the way that I was speaking to her and that I was argumentative (I was not angry because I knew that I had written her name down, and that I would be giving it to her manager.) I had to chuckle at her response. I felt as if she was trying to cover herself, and that a coworker was most likely listening. I asked her why wouldn't she let me speak to her manager. I think you can guess what happened next. Yes... she hung up. You know, we all make mistakes. Human error, and all. Iasa's conduct was unbelievable. People that rent town cars might have a bit of change in their pocket. For Pacifica Transportation to choose this type of professionalism and personality to represent them...well. If she had not hung up on me, and just transferred me, I never would have written this review. Shame shame on you, Iasa! read more

Great service clean great cars. I recommend for anyone in San Diego. I have used several companies for my line of work and am happy to say I will be coming back because I found a company that provides a great service at a great price. There are a lot of choice but this is the best read more

This was my first time using a car service. My girls were flying into Cali from East Coast. I sent so many questions via email. Each answered tactfully and politely. And the day they arrived we had a beautiful black SUV with a cute driver who answered all of my daughters questions about our ride home. The price was awesome and the service impeccable. I would recommend this service to anyone! read more

Driver was on time and professional. This is the second time I have used them and will only book with them.

This is my first Yelp review, I had to take the time to write one for this company. My parents flew from DC to San Diego a few weeks ago and I arranged for this company to transport them to two different locations on different days. I was a bit worried since my dad is older and wanted to make sure that I had chosen a reliable transportation company. My parents were really impressed! They raved about their driver (Mel?), who was both courteous and professional, and said that they were picked up promptly both times, in an elegant car I might add. Choose them the next time you're looking for a trusted transportation service. Now I know I'll use them in the future. read more

I was worried my flight was delayed, the company knew about it and called me when I landed. Was very nice and helpful. I will defiantly use them again. They were excellent! read more

I was supposed to be picked up at 5 a.m. for airport. No car. No call. I called, and the guy nonchalantly said, "Oh, the driver had a flat tire. We will send another call in 25 minutes." Ok, no. I had a plane to catch. Called Lyft, which I should have done to begin with. NO ONE was even going to call me. Wow. Great customer service. NEVER use this service. AWFUL!!! read more

i would like to share our experience with PacificaTransportation. we started using them about 3 years ago. they are the best in Airport Transfers specially. Dispatch Mickey always helping us what time is the best for our pick up according to our flight time. you ll receive reminder one day before the ride which is very helpful. they are not super big company thats why we know almost all driver. all of them are very professional, always 15min early and always helping us with heavy luggage. i would recommend everyone at least to try one and see the difference. Thank you ! read more

hands down the best. Impeccably clean cars, polite drivers and they are NEVER late. I use them often from my home in the Ranch to/from the airport. I recommend them without fail. read more