NEVER seen a store as poorly run as this ever . There 3 employees. Mess everywhere. Piles of junk …read more Waited 40 min to pick up a 35 cent prepaid copy and I'm still waiting. Another employee said the entire print dept quit las week and one guy had to help tech and print . Currently spending over 30 min helping a senior look at computers. It needs to be shut down. Staples needs to get it together. Wow just wow

Went to go print out some papers wasn't too busy, lady upfront didn't feel like helping out and…read morejust made any excuse and walk away I even overheard a couple talking about how bad her service is as well; she had short nappy hair I'm not that good with computers so I went and spent $10 for no reason bc she didn't wanna help....

I visited this location 3 times and I am not a fan. The store is very small, and staff lacks…read morecustomer service and a sense of urgency. Overall, not a good location or experience.

I will say the customer service has never been an issue for me. However, this is the second time I…read morehave mailed items / returned amazon purchases at this location only for Amazon to tell me they did not receive the item in the envelope. I will never do a return at this location going forward which is unfortunate because I am in the shopping center most weekends and this is the best location for me. I wonder if this is a regular thing?

Horrible customer experience. Both employees I dealt with an attitude. Too many other print and…read moreshop options in the area for this type of behavior. Also, they charged to print my FedEx airbill. $1.59. What a joke, and probably against FedEx authorized retailor or agreements.

Ignore the other reviews. I showed up when they opened on a Friday morning and received A+ service…read more I had a nice conversation and received cordial greetings from the staff. They found my package and I was out within 10 minutes. Kind and efficient, the essence of a satisfying customer experience. For those complaint of bad service, just be nice to them and they'll be nice to you. Treat them as people, ask their name and how their day has been. Charity begets charity. Good job, UPS.

My package has been rescheduled daily since 01/30/2026 due to "severe weather". Today is now…read more02/10/2026 and there is no update. Customer service are representatives from different countries and are limited in assisting. UPS refuses to assist thousands of customers with locating their packages. Due to the package being "en route" we cannot file claims to receive refunds or reorder the product. Please file complaints with the state attorney general! File disputes with your banks!

I went to drop off a prepaid return for TikTok that did NOT require a label or packaging. This…read moregentleman (inserts sarcasm) wanted me to pay for packaging that the provided QR code stated was not needed. He described himself as the OWNER of this franchise location when I questioned his ability to follow instructions. After a brief back and forth on what I was not paying for vs what was provided, he eventually allowed me to leave the item and provided me a receipt. I've never had this issue when I've dropped items off at this location on previous visits.

The personnel is very unengaging, unfriendly and uninviting. No matter how the customer attempts to…read moreengage, they remain so stone faced. The younger gentleman is somewhat more accommodating. This displayed persona is displayed routinely. They must remember that they remain in business because of customers patronizing them. A pleasant smile and saying "you're welcome " after a customer says "thank you & have a nice day", cost NOTHING!!!

Great staff and customer service. I enjoyed my experience in shipping to Guyana. Timely arrival…read moreand convenient being in the DMV area compared to driving to NY to ship. Highly recommend.

This company gets a 0. They are EXTORTIONISTS and SCAMMERS!! I first inquired about shipping rates…read morethrough email. I received a call back from who I believe is the owner or manager over the phone he asked me to send pictures which I did. i explained I need this transaction to be no more than $1000.00 and I was assured by him it wouldn't be more than $1500. I explained that if we needed to remove some items to keep the cost low we would be willing to do so. Knowing my budget was of great concern he explained once he had eyes on the items at the storage facility he would give a more accurate price quote. He then told that There was a shipment going out in two days and he would like to have my items on that ship. My initial response was that is such short notice I don't think I can do that. His response was he would give me a 10% discount if I were to make that shipping date. I then agreed to have my items ready for pick up on that Sunday Sept. 14th (we were on the call that Friday evening Sept. 12th). I was able to scramble and arrange to have my items ready for this two day notice pickup. They came to pick up the items however the representative was not there to confirm the cost as I did not receive a call from him as he promised. He purposely was not there so he did not want to give me a price. If he had quoted me $2869 of course I would have said NO and went with a different company. He waited till they had my items in their possession. This is when all the foolishness took place. I received a call on Monday from the office stating that my invoice was ready and they had sent pictures of the items wrapped up on pallets. To my utter disbelief the invoice was $2869. I told the woman on the phone That is not what we spoke about on the phone, your rep. said it would be no more than $1500. She said no and that if I wanted I could pay the rest in two weeks. I told her I don't have that all I have is $1500 and she said she would take that payment. I didn't understand what was happening so I reluctantly agreed. This company is trying to extort me by holding the items and demanding more money than what was originally discussed. I was taken advantage of me they knew I had a budget but still tried to squeeze money out of me. They are current holding my items hostage at the shipping yard in Jamaica 10/8.

Very helpful even when I wasn't able to use her services. She provided guidance and quickly…read moreresponded.

Deborah communicative well with pictures and messages. Nice personality and Punctual. Would use…read moreher again in the future.

Affordable and efficient. The team came at 9am and were done before noon. I was given an estimate…read moreon Monday and the job was completed on Tuesday. They went above and beyond my expectations. I will be using them again. I highly recommended!

Great service, would use again! Appreciated the communication about arrival time. Very responsive…read moreoverall, and the team was efficient and polite!

Minuteman Press in Largo, MD printed our family reunion programs. I was very satisfied with the…read morequality of work they provided and with their customer service! Everyone was pleasant and was very knowledgeable with advice for a professional and quality product. I would highly recommend Minuteman Press in Largo, MD for all your printing needs. Thanks so much!!!

The team at Minuteman Press of Upper Marlboro (MPUM) delivered quality products and…read moreprofessionalism. With a short turnaround time, the team printed and assembled 300 funeral programs for me; each program was eight pages. I appreciated the prompt and clear communications on the best paper options and shared drafts for approval. The final product was crisp! The colors and images were perfect. Days later I returned to MPUM for 300 memorial magnets. Once again, they delivered quality services and products. I will return to MPUM again for my future printing needs. I highly recommend their services for your printing needs.

All in 1 Stop made my move from MD to NYC so seamless! It was a two day move with a two men crew…read more The movers came on time and were ready to go. They were friendly and professional! I believe Stephen was the name of one of the movers. Tanya answered all my questions when I needed to provide proof of COI to my building's super. She was super personable and very responsive. All and all, it was worth every penny.

Recently our office moved. We were extremely satisficed with the quality of the movers, their…read moreprofessionalism and careful attention to detail, carefully moving our equipment and furniture. Our move was very organized, with not a minute wasted. They came prepared with all of the needed moving equipment. I would definitely recommend this company!