This place is not well run and not really helpful. I would avoid if at all possible. Parking is…read morealso an issue. They declined a package from UPS saying that they are a franchise despite have UPS on their shirts.

They are not friendly. They charge you for stuff they should be doing for you such as taping a box…read moreand packaging.

The location is off the 95. Extremely convenient and easy to find when in a rush to go to New…read moreEngland but need to drop off a package to ship out to a client or customer. The facility is clean and the staff is friendly. Parking is abundant and traffic is minimal. This FedEx location is just a hoot to go to. The location is also conveniently located near a Pet Smart and Starbucks so that is a +.

The facility is staffed by incompetents. Numerous complaints over the years about delivery issues…read morecontinue. I order dog food from Chewy in large quantities which are heavy to lift unless I use a hand truck. At 84 years of age and a history of hernias its essential. So where does Fed -EX leave the boxes? At the bottom of our 600 feet driveway, in the snow bank in winter despite a snow and ice free driveway. Anywhere except the designated spot in front of the garage doors.

I use PostNet for managing my incoming mail. They partner with various online mail providers (e.g…read more iPostal1) through which you can pay a set fee (generally around $10 at the time of writing) to receive mail that is then processed according to your instructions (e.g. held for pickup, opened/scanned with e-mail sent to you of letter contents, forwarded to an address of your choosing). Working with online mail providers was new to them (they only started 2 months ago) and it was initially a bumpy experience (e.g. staff lacked training on how to use the new system). Based on my experiences so far, they have been open to feedback and have dramatically improved (e.g. I request a scan, I get a scanned copy of the document within the hour which is impressive and not a turnaround time I was expecting). I am now a very happy customer and the fact they are able to loop and improve bodes well about them being a provider that I trust with something deeply important to me (my personal mail). The franchisee for this PostNet location (Frank) from my interactions with him seems to be a nice, genuine guy who is passionate about his work.

Not impressed. The service was fast but I was quoted 120.00 to send a very small package to the UK…read morefrom Connecticut. I then asked about the cheapest USPS price and was quoted 90.00. Out of a point to prove he was ripping me off I walked to the USPS and the cheapest rate was 20.00. Bu-bye PostNet, I wont be seeing you again.

I walked into The Old Greenwich Post Office today, and I was immediately and cheerfully greeted by…read moreits Post Master, Lisa Dixon. My goal was to renew my passport, which, by the way, was handled at lightning speed, by one of Ms. Dixon's amicable and lovely employees who has worked at that same location for 5 years+!! It was nice to also see Sanjay there, as well. While I was waiting, I bought three (3) books of stamps: Two books to collect and a third to use. I should note, that Lisa Dixon (& Tamara) worked together, tirelessly, to solve a long-standing problem which a bunch of us had been experiencing re: intermittent lost and mis-delivered mail in Riverside. However, thanks to those 2 managers, we're not experiencing ANY issues anymore. (And all this, after our most valued post man "Doug" took on another route!) I/We cannot thank Lisa & Tamara enough for getting to the bottom of the issue and finding a most clever solution. And I have every confidence that our newly assigned post woman will do well. (God Bless all of you at 36 Arcadia Road!!) *** Ps- For those who wrote NEG reviews about the service and personalities at this post office... maybe if you offered a smile, or a kind word, you might get it back. D'ya ever think of that???*** Shame on YOU!!!

I will ONLY come to this post office! Such kind and patience employees, they feel like such a part…read moreof the neighborhood and always have smiling faces. The service is incomparable!

I've been a loyal customer of The UPS Store in Greenwich ( 0822 ) for 10 years now. I bring them…read moreantiques that I sell from my online marketplace , 1ST Dibs. A year ago,I brought them an item that they packed and shipped, and it arrived broken. A week later, I brought them another item that they packed and shipped. It arrived broken. luckily, 1st Dibs' insurance policy, covered the losses. The next week I brought them a $1250.00 ceramic planter that they packed and shipped. It arrived broken. Three items in a row broke!! Unfortunately for me, 1st Dibs said they would no longer pay since there were to many claims. They advised me not to use this UPS store. My only option was to file a claim with UPS, which I did. A few weeks later UPS denied my claim because they deemed it improper packaging. For a year now I've been trying to get a refund for the broken planter with no avail. At first I thought Shalmi was sincere, but i now realize he was just appeasing me , hoping I'd eventually go away. A month ago, I went one more time to see if Shalmi was going to refund my money for the broken planter. He offered me a few free packing fees instead. I figured it was better than nothing. So the next week I dropped off a pair of mirrors. Guess what? One mirror arrived broken! I give up. This has been going on for a year, being brushed off, no phone calls returned, he never even reimbursed me for the exorbitant packing fees of the broken items!! Hopefully I'll have better luck in small claims court.

I've had a few mailboxes in my life and this is the only place that seems to care! CC is the best…read more She's always helpful and kind and a pleasure to do business with. If it weren't for this location and its services, I'd have to keep a box way further from my home (which I'd rather not do). Thank you to the whole staff at this UPS Store!

This store looks and feels as if they are going out of business…read more It's messy and very poorly stocked. I didn't find the ink I was looking for and finding an employee is also challenging. Hope things improve or they will be forced to close their doors. Sad because they could be very prosperous, perhaps poor management.

It wad very subpar. The staff in the printing department seemed almost annoyed that I wanted things…read morefrom them. I used the self checkout printer and put my USB stick in at the very end and it didn't work and I asked the woman about it and she's like oh yeah that one doesn't work. They wanted $45 to print 65 color pages. Just to find a looseleaf binder at a reasonable price took way too long. And then check out was not up to par, as there is nobody at the checkout waiting for me. After a couple minutes, the guy ran over there to do it. In one word, "disappointing". .

Professional and easy to do business with. The parking lot a bit tricky to get out of a bit busy…read more I will continue my business with this location because of the proximity to us.

This review is mainly for the owner or FedEx as they need to train there staff. They have no…read moremanners and they don't know how to provide customer service. Today I had to stop by at this location to drop off my Samsung package. As soon as I entered , being a nice person of course I greeted the person behind the counter. In return no response from her, starred me down (as I don't belong here), started laughing with other employee standing next to her (almost to the point that they are laughing at you) and when explained where this package is supposed to go, just said anything else and thank you. What kind of idiotic behavior is this. Reason you are working behind the counter is to make sure every customer gets proper service. FedEx needs to stop hiring snobbish, attitude idiots.

A complete rip off. I asked for a quote for a small painting…read morewon through an auction. They quoted a ridiculous price over $78 and told me $35 was just to pick it up. They are located 1.8 miles away from the auction house, so $35 to pick up is absurd. I priced it through USPS and Fedex and the cost was under $20 for both, $12 and $15 respectively. What they're doing is criminal. Not to mention that they wont just be picking up my item, they will go to the auction house for multiple items, so charging everyone $35 for a pick up charge is bad business for people that would use them over and over again. I'm all for small business owners making a profit but to charge that is unconscionable.

Will not ever use this shipping place again…read more Ran into problems with them not answering questions multiple times, overcharging on USPS insurance rates, not shipping when I was told they would, not sending tracking. Not good at all.

Horrible. Obnoxious staff who seem to relish making others…read moreon line wait. There will be two staff, both helping one person instead of two staff helping 2 different people. We waited on line for 25 minutes and left. They thought it was funny or something

I really should have called prior to turning up but Malcom generously saw to my need anyway…read more Add to that his willingness to share local information about amenities to enjoy with my grandchildren. He's a real asset to the Stamford community.

If you need a last minute appt for fingerprinting, are struggling to find an appointment to be…read morefingerprinted, or you don't want to travel all the way to Middletown, give Malcolm a call! You may not get through to Malcolm when you initially make a call, but leave a message and after you hear back from him (for me it was within 24 hours), everything will be smooth sailing after that. I needed to get 2 fingerprint cards done and it was $45 total - yes, it is more expensive than getting it done with your local police department, but it was very easy to schedule a time with Malcolm and worth the additional cost to do it on my schedule esp. since I didn't want to delay the fingerprints getting done. Great service and I would recommend!