Professional and easy to do business with. The parking lot a bit tricky to get out of a bit busy. I will continue my business with this location because of the proximity to us. read more

This review is mainly for the owner or FedEx as they need to train there staff. They have no manners and they don't know how to provide customer service. Today I had to stop by at this location to drop off my Samsung package. As soon as I entered , being a nice person of course I greeted the person behind the counter. In return no response from her, starred me down (as I don't belong here), started laughing with other employee standing next to her (almost to the point that they are laughing at you) and when explained where this package is supposed to go, just said anything else and thank you. What kind of idiotic behavior is this. Reason you are working behind the counter is to make sure every customer gets proper service. FedEx needs to stop hiring snobbish, attitude idiots. read more

Can't fix stupid. Took my eye off store employee for an instant and he covers my pre-printed return label and some how scans, prints and covers my label with a new one and sends my package to me! When I call and object they act like it's my problem. I requested a call tag to correct their mistake and they tell me they can't! This is a dumpster fire of an operation! Use UPS! read more

FedEx Office Print & Ship Center - Label was pasted over - Printing Services Near Me - Greenwich, Connecticut

Do not trust this FedEx, especially this FedEx location. Here are the facts: I trusted them to ship my BMW x3 key from Greenwich, CT to my friend in San Francisco, who agreed to move my car from airport parking. The employee sealed the package on the wrong side of the envelope so the contents of the package were not secure. As a result, my car key and parking stub were lost. The manager asked me to file a claim but to not disclose the way his store incorrectly secured the package. I have filed a claim, visited the store 3 times and the customer care center has called the store. The store manager has not returned my call and the station will not return corporates call. Steer clear of this bad, bad business. read more

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Very friendly, helpful team. I only use for shipping, but have never had a problem. The store is clean and well set up for social distancing (better than many other local shipping centers). read more

I've been using this store recently. I find the location is very convenient with off street parking right outside the premises. The staff seem polite, helpful and attentive. read more

I paid for and dropped off 2 valuable B&W speakers for fragile packaging and shipping. The recipient informed me that one item was totally damaged and neither was in fragile packaging. After months of back and forth, FedeEx customer service said this is a matter to be dealt by the store. It's been over a month since I contacted the store twice but so far received no reply. In a world where UPS provides so much better service, who would want to deal with this kind of attitude? Stay away. read more

The reviews here are all on point. Old tall guy always wants to have beef with people. I don't know he must hate his job or hate that he's getting min wage. He makes it his duty to point out something every time I do a drop off. Either gets annoyed if I leave package on one side of counter, if I don't join the line correctly, small wear on boxes. These guys are not friendly at all, they all seem to hate being there. Miserable souls that hate life. UPS down the road is 5 star, I will not be returning to this location. read more

The worst service of any print shop. The manager is completely unqualified, it's absolutely maddening, when he tries to help it makes things so difficult. I've been printing here almost weekly for a few years and it never gets better. The staff is way more qualified than the manager, please promote one of them! read more

I had two boxes packed and ready to ship and was trying to just drop them off. They basically forced me to purchase their boxes to put my boxes in for $15 a box. It felt like a scam. Go somewhere else. read more

If you can go somewhere else, GO SOMEWHERE ELSE! I just came from there and the guy was absolutely NO HELP! He told me to call Fedex customer service. He didn't offer suggestions, offer to call with me, or even pay attention to what I was trying to do. His first response was to call Fedex. I actually left my home where I tried to use Fedex online unsuccessfully and went to this location for help, and all I get is "call Fedex." I just completed my UPS shipment. read more

If you can go somewhere, go there. One if the employees, who seems like the manager, always makes me uncomfortable. The lack of customer service here is honestly disturbing. read more

go to staples in Riverside. Staff is awful- gentleman was telling me I couldn't make copies of a color file bc of trademarks?? read more

Christian at FedEx is the best!! He stayed an hour late for me to ship 4 urgent international packages. I thought he would ask me to come back the following day but instead he helped do everything possible to make it happen. I'm writing this review while he covers old barcodes on my package for me!! Went above and beyond- super happy. read more

Customer service here is a real problem. If I walk in and there is a long line at fedex let me know you'll be with me. If I have to wait five minutes and see employees walking around in the back they should come help or manage people better. read more

I had called in the morning of valentines day asking to print one sheet for me later in the day which they confirmed was no problem. I emailed the document I needed printed to them and later that day I went to pick it up. I waited online for 20 mins and finally they told me my order was never printed and they did not know how it got missed. They offered to do it in the moment then could not upload my document so I turned around and walked right out after being so frustrated from the whole process start to finish. read more

Literally the slowest store ever. Very disorganized and the employees definitely make you know they don't want to be there. Avoid this store if you can. read more

Horrendous in every respect. Took in huge and critically important copying project. Got back a disaster. Everything was out of order. Copies were only made randomly. Many of the originals had been LOST completely. Cost hundreds of dollars to attempt to remedy but the lost originals are irretrievable. No ownership whatsoever of the problem. Looked at me like I spoke a different language. No apologies, no follow-up by a manager, if there is anyone accountable. Avoid at all costs. read more

So frustrating. I can not believe what a rip off over night shipping is. To send a small fixed price box under 1000 miles cost over $65.00!!! This outrageous. I tried to get the price lower so I switched from the medium size to the small size. Guess what.....IT WAS THE SAME PRICE!! What a way to screw your customers. I will NEVER ship anything over night. BUT I GUESS THIS IS WAS FEDEX WANTS. ALWAYS SHIP TWO DAY OR THREE DAY. read more

One of the worst customer experiences I have ever had. Somehow made me feel ignored and ridiculed at the same time. Too bad for them that every single service they offer can easily be found elsewhere. Honestly an insult to our town that they find it acceptable to have this awful place downtown. Will never put another dollar in their register, or in any Kinko's/FedEx, until this monstrosity is rectified. read more

Overall, I got the impression the staff was focused on not helping. I've had better service at the DMV. I brought an item I needed to ship measuring 36"x31"x15", about 95 pounds, and it seemed they could only focus on why they couldn't help me. Fedex has a size limit L+W+H of 108" (this is 82") and 150 pounds. This was under that. First I told the woman behind the counter that I have a large item I'll need assistance loading, that I want to have boxed/shipped. Before asking the dimensions she said she couldn't ship it because it was too large. I asked her how she knows (I hadn't told her the dimensions) and she repeated that it's too large she can't help. (Perhaps it was because I said I'd like assistance). I asked to speak with the manager, and told him the dimensions -- he said he didn't have a large enough box. I asked if he could order one or fabricate one from other sizes: No he couldn't. I got the impression that if it's not small and light they don't want to deal with it (or me). There was no effort to be helpful and it's not what I expected if a package falls within FedEx's advertised size/weight guidelines. read more

I spent over 300.00 for them to deliver a package on a certain date which did not get there. I was misinformed from one of the employees on the packing slip so now the package is being withheld. I called FedEx and they told me that the employees at these packaging places are not trained for international packaging. Why would you not have people trained properly that ship packages out for you????? I am furious with both of these companies and will never use either of them again! I should not have to spend my time on the phone with FedEx complaining and then additional forms having to be filled out from my family member in order to have the package delivered to him because this business does not know what they are doing!! read more

Wow. This place was a mess yesterday. It made me want to call FedEx and tell them to get someone from corporate to teach the people who work there what they should know already. So, I hope this does the job. I needed help at a copier and they just relied on reimbursing me instead of helping. Also, multiple people were having issues making prints. There was a customer behind the counter deleting her own files off the FedEx computer. Very disorganized/dysfunctional. 53 cents for copies that are 6/10. Sorry for all the bad. read more

I'm a regular FedEx user and the store is a joke. The manager of the store is completely unreasonable. He's rude he's inefficient and he doesn't know how the store works. This is really sad as the employees here tend to be pretty cool. read more

I went to the FedEx store and waited at the counter while the store employee did other things for approximately 5 minutes. I am a woman. Then another woman walked into the store looked at what the employee was doing as he proceeded to ignore us. After a few minutes a man walked into the store. The employee immediately stopped what he was doing and went to the man to ask if he could help. I said that I was there first. The employee looked at me dismissively and then turned back to the man customer to help him first. It wasn't until the male customer told the employee that he could help me that I got attention. I was given a form and ignored while the employee helped the male customer and another man who came in later before returning to me. When I called to talk to a manager about this I was refused an opportunity to speak to the manager. read more

Horrible customer service. Manager was incredibly rude, not helpful and instructing other sales personnel not to help . Horrified by lack of any professionalism and care for the customer. read more