Nancy, the owner of Water's Edge, was an absolute joy to work with when we redid our (very)…read moreoutdated kitchen. From the beginning, she was happy to create our design without even having to make a down payment, and also happy to change it to fit our needs all the way through... and we wanted to see it a lot of different ways! Nancy never made us feel like we were inconveniencing her and really took the time to make sure it was exactly what we wanted. It's clear she's been in the business for a while now, and she is someone whose opinion you can trust. Nancy came directly to our house to take measurements and made every step simple for us as it was the first big home project we'd ever tackled. The experience was very personal, which I don't think you get with all design companies. Responses were quick and prices also extremely reasonable for a good quality project. I would recommend Nancy to everyone, from small family jobs, to developments. Thank you for the beautiful new kitchen!

This was the worst experience! I would never use this company again nor recommend them. Tim came…read moreout to take measurements with existing cabinets in place. When i went to look at his final design it was wrong. I pointed out the sink base wouldn't fit. So he placed a smaller cabinet in its place. I didn't think anything of it, he was suppose to be the professional, but when it showed up it was way to small and the sink wouldn't fit into it nor would the doors open completely. we would have had to scoop the top of the cabinet to make it fit. I didn't do it thinking he would of taking it back since this was on him, but we did cut the back piece, which was just cheap ply wood. He wouldn't take it back so i got stuck with that... He did come back out to take new measurements for a new cabinet, which i had to pay for. Seems there's no accountability at this company. This was a gross lack of due diligence on his part. Once the new cabinet came in, which was late by a week, it was to big and we had to cut into the dry wall to make it fit and this cause a domino effect and we had to do the same to the following cabinet so they would match. Also the backing to the island was about 3/16th thick, very cheap and very thin. I'll have to go get my own backing, someone would eventually put a hole in that piece. Over all very dissatisfied with my experience and the product they sold me.

Lisa and her team renovated our unfinished, concrete-slab of a basement into a great hang-out…read morespot. It was on budget, on time, and they were always responsive to our concerns. We appreciated that Lisa had the creativity to make suggestions we hadn't thought of - even ones that would save us money! For instance, that we should use mirrored closet doors instead of doing a closet space and then separately installing mirrors, which would have cost us more. She patiently went through the different materials, which are all basement-specific to prevent mold, gave us a copy of the plan, and was very responsive by phone and text. Every person from her team who we met was friendly and did good work, paying attention to detail, making sure they cleaned up after themselves. If we wanted more information, it was really easy to call or text Lisa or our project manager, Joel. On the final inspection, Joel caught some things that we hadn't even caught, and he made sure it was fixed the next week. That spoke volumes to us, because they weren't going to be paid until they finished, and here he was pointing out things that he wanted to make sure they fixed, which delayed their getting paid! As to the first reviewer's review -- when I first contacted Lisa, I was also suspicious by the number of questions. But she's just trying to get a full idea of what you want so she can get you a close-enough quote on the phone, and you can both determine whether it's worth your time (and hers) for her to drive out to your house. But don't let that quote necessarily scare you - ours ended up being lower once she came and was able to see and measure out the space in person, because I am bad at estimating square footage and forgot some details (like that the ceiling was already done previously). And yeah, there will probably be a wait, but there was a wait with all of her competitors too. Lisa actually slotted us in earlier when she had another client delay their project, which we appreciated! And don't be afraid to shop around -- Lisa is fair, she'll tell you about her competitors, and she was totally open about giving us their names and we did actually follow up with them and got quotes too. In the end, what made us go with Lisa and her team were that we could tell that they were knowledgeable, their basement-specific materials fit our aesthetics much better, but mostly importantly they had SO MANY references -- we contacted a lot of them and they were ALL pleased and had nothing but good reports, whereas her competitors' references did give us reason to hesitate (word of advice: definitely ask about payment structures at each contractor, because it makes a difference to how well they finish the project for you). I'm happy to have supported a woman-run business, and we are really pleased with how our basement turned out.

I've been looking for a contractor to renovate a semi-finished basement in the in-law's unit of my…read morecountry house, so I can have a caretaker for the property live there. I got fed up with my current contractor, so I found this business by googling. I thought, "Great! A woman owned business!! I don't have to deal with arrogant straight men who talk down to me about construction." So I called her to see if I could get them to look at my property to give an estimate. A woman answered. I assumed she was the owner since she seemed very invested and asked me very detailed questions about the project. I didn't mind at first because I figured she just wanted more information as to give me a proper quote. But then at the end, she said to me, "Well...I don't know. We're pretty busy right now. We're booking into April (5 months away). I could have him call you if something comes up." First of all, why are you having "him" call me to discuss business like it's 1957 if this is a woman owned and operated establishment?? Secondly, don't waste my time by asking me a bunch of questions like a pathetic first date if you're not going to start work for 5 months. And, now instead of dealing with some arrogant straight man, I had to deal with an arrogant straight woman, or I assumed she's straight because she had one of those annoying, high pitched kindergarten teacher voices... This place is ridiculously arrogant and shady. This proud Gaysian will take his proud money and spend it on a true minority owned business!

Four times I had to go back and they still couldn't cut our pieces the right size. Find another…read morecompany. Then, they wouldn't take responsibility for their mistakes. It was all on me, the customer! It's a business you're running and when your secretary or person at the front desk is arguing with the customer saying "it's not on us", there is something wrong!!!

The team at Worcester Marble and Granite went above and beyond to make sure we had our dream…read morekitchen countertop. They paid attention to detail and made sure we were able to lay out the template on the stone exactly the way we wanted. Installation was seamless and went quickly. I can't say enough about them all. Very happy customers!

If you're in the need of countertops looking no further, RSK does great work and reasonably priced…read more I've been working with Natalia for over two years and have never had an issue on any of my installs. Natalia has great customer service skills and can help choosing the best stone based on kitchen design. Thank you for all your help.

What a great place to buy granite countertops! Lots of beautiful inexpensive remnants they will…read moresell to you cheap. And they cut them to size for you. We worked with Nicole Lenzie who was fabulous.

We had a situation and they reached out to me and met me 1/2 way. They did the right thing and…read moretried to make it okay for both of us.

I have purchased approximately $20,000 worth of tile at this business. Yes, their product is…read morebeautiful. However, the installer whom they endorse and work with "Andrew Cardone of Gloucester", did not finish the job. He stole the last $4,000 payment . He is nowhere to be found. The store has completely washed their hands of it. I now have to pay another tiler $3,000 to finish putting tile on the face of the tub. As a business, they have not stood behind the rights of me, the consumer. So please watch out, as this business will not help you out after they've gotten paid.

I would like to share my details why I chose Post Road Carpet. I started my search in October to…read morefind the right carpet and right installers for my bedroom precisely 17'x 16.4 " this is a large room. I found a carpet in one of the below mentioned stores: The carpet is from Nourison Homes, Grand Textures Pastures. The carpet runs 13'.9 "meaning there must be a join involved as the carpet inorder to fit the size of the room. This was not going to be an easy project. So, I set out to find a 5-star carpet store with in-house installers. I visited major carpets stores in Massachusetts Danvers, Burlington, Canton, Andover, Wellesley, Wilmington, and the NH Monadnocks Region. I was very disappointed in the carpets stores I visited. The reasons for my disappointment are: A good selection of brand name carpets but installer reviews were 1 -star poor. Many carpet stores contract out carpet installers they are not in house employees and they don't care. Other reasons, sales people did not check if carpet was in stock, yet came to my house and gave me inaccurate measurements asking me to hold the tape measure, then informing me I would have many joins and cross joins in the carpet in addition off the wall quotes, other reasons poor selection of high-grade carpets, Lack of interest in the project, and just telling me you will never find what you are looking for trying to sell me synthetic carpets. I needed to find a carpet store that sold Nourison Home Wool Carpets and had in-house installers from a store that had 5-star reviews: In December of this year, I found Post Road Carpet in Acton, Mass. I called Post Road Carpet and spoke to Zach Thomson a sales representative. I told him what I was looking for and I was in formed they carry Nourison Homes and they have in-house installers. Zach immediately called Nourison Homes and found out this vendor only had 21 feet left of the carpet I was interested in. At this point, I decided to select a different color but same wool carpet from Nourison Homes. I asked for a quote. Zach Thomson came out same day. In hand he had a digital laser measuring device that gave precise 17.4 x 16 measurements of bedroom within 7 minutes or less. In addition, he asked me how I wanted the pattern in the carpet to flow, either vertical or horizontal, and where I would prefer one join. I was immediately Impressed. I received an extremely reasonable quote and I requested a wool pad. So, almost a 2.5-month search for the right carpet, right store and excellent installers I went with Post Road Carpet. And then the surprise,I was informed the color I initially fell in love with came off reserve and they had plenty of the color Pasture carpet available . The store manager Joe was also on hand and confirmed the availability of the carpet with Nourison Homes. I was told allow two weeks for arrival at warehouse. In two weeks, the carpet arrived at Post Road. Now it was up to me to schedule installation date. I called them Christmas week and they said the installers are available December 27, 2024. I was absolutely thrilled. We moved some things to prepare for the install, as I live in a town house and bringing in a wool carpet up 2 flights for a 17.4 x 16 room is no easy task. The turns to the 3rd floor are narrow and I needed 2 bureaus and a king size bed moved by the installers. Two installers arrived promptly at noon. My husband and I were so impressed. In less than 3 hours, they moved the furniture to a small office, they ripped out a carpet that was 25 years old and brought in the new carpet on their back and did all this without any mishaps, no nicks, in fact we did not need to prepare as much as we did because these installers were amazing short of a miracle. I cannot even see the join as the carpet was laid with perfection, The wool pad is so supportive and the insulation of the carpet removes the cold from the floor. I want to Thank Zach Thomson the sales Representative for an amazing job 100% ***** I want to thank Joe the store manager for an amazing job 100% ***** I want to thank the two magical installers, (sorry I did not catch their names for an amazing job 100% ***** This was a huge project my quest lasting 3 months ended with Post Road Carpet in Acton Mass For delivering a beautiful wool carpet as this was all I hope for and more. Thank You so Much, Paula Marshall

The rugs are nice. The installer was nice and professional. The cost was incredibly high!! I…read morecould've done the whole house for 75% the cost if I wasn't new to the area and didn't know better. And if I never have to speak to the salesperson again, it will be too soon! The man talks way too much for a busy customer and I always left the calls feeling anxious to get to the 15 other things I needed to do. Furthermore, the service is less than stellar. I asked for someone to look at a seam a month ago and was told the installer would be out. I was still waiting 38 days and several calls later.

Contractor here, I've worked with Ken for 15+ years, he does amazing work! He designs all my…read morekitchens and bathrooms and supplies, the cabinets,. I can't recommend him enough, he's awesome and has a great eye for design and innovative idea ideas! He's also easy to work with. Gary Level, & Plumb Construction Inc.

Discovered Right Angle Kitchens while perusing the showroom at Clarke Appliances. Contacted and…read moremet with Katie soon after. Working with Katie was an absolute pleasure from start to finish. From the very first consultation, she took the time to understand my style, needs, and how I use my kitchen on a daily basis. Her design ideas were both creative and functional, transforming my space into something my husband and I could have only dreamed of, like his coffee bar! I'm not terribly creative, so Katie really helped me fill some of the gaps for decor. Communication throughout the entire process was clear, professional, and timely. Every detail--from cabinetry and lighting to layout and materials--was thoughtfully planned and beautifully executed. She struck the right balance between aesthetics and practicality, and I now have a kitchen that is not only stunning but incredibly efficient to cook and live in. The contractor team of Dave and Buzzy were also amazing, with constant communication and attention to detail, even while we were away for the better part of the remodel. We have received so many compliments from friends and family, and I can honestly say the kitchen has become the heart of our home. I would highly recommend Katie and Right Angle Kitchens to anyone looking to reimagine their kitchen--you're in great hands!

My wife and I decided to do a complete renovation of our 35 year old house, and that included a…read moreshowcase, professional, high preforming kitchen, and a high quality washer and dryer. Dave at RiverBend helped us select manufacturers and specific models of appliances. He steered us away from products that were no longer as reliable as they had been in the past. We decided to get mostly Miele products and SubZero fridge and freezer. They seem amazing. Throughout the long project Dave worked with us right through installation. He even helped us get rebates that Miele was offering that had escaped our attention! We will be moving back into the house in two weeks and can't wait to use the appliances in our dream home. You can trust Dave and RiverBend with your big projects.

The laundry mat was extremely clean and everything ran GREAT! My clothes were squeaky clean and…read moredried very fast. I really love the fact that the machines are automatically disinfected with each wash! I had never heard such a thing, but that alone will keep me going back. Prices are very reasonable.