Could not have had a better experience here! Sage, our adoption counselor, was super knowledgeable…read moreand took the time to really get to know us, answer any questions and suggest which cat would be the best fit for us. He did a phenomenal job, as the "Duchess" is already bein' a lap kitty the first night home. We're really so appreciative and are excited to give this lil' girl a loving home experience. Also this is a beautiful facility! It's heartwarming to know that these rescue animals have a wonderful space to stay until they are carefully placed in their new homes. Well done HHS!

Adopted my most amazing dog Marco from here 9 years ago :) he's the sweetest boy I'm so lucky to…read morehave him. Thank you for saving him off the streets

Anna was amazing. Our regular stylist was not available and Anna filled in perfectly. It will be a…read morehard choice going forward on who will take care of my guy.

They make you wait 30+ minutes for a "walk in only" dog nail trim. No way to even try to make an…read moreappointment. So I wait and then only 3 of my dogs paws are trimmed?? Leaving one still needing to be trimmed. It's hit or miss if there will be someone friendly or not working there. I have 2 dogs and I did have a wonderful experience here in the past getting basic nails trims as well as full dog grooms however the last few times I've gone staff have been rude and there has been way too long of a wait. Going to be looking for a new place unfortunately.

Yesterday was the third time we've needed Dr. Jessica to release one of our dogs. Dr Jessica is not…read moreonly compassionate, but she's caring & very competent. We never feel rushed through this process. She let's us take all the time we need. I almost forgot to mention one of the other benefits of in home euthanasia: We have other dogs in our family. After Dr Jessica puts my girl to rest, we have our other dogs come in to say goodbye. My other guys know exactly where their pack mate went. They're not confused & they don't wander around the house looking for their family member. The comfort this brings them is priceless. If you're in need of this service, do call them & request Dr. Jessica. She makes a very difficult time just a bit easier. I highly recommend her!

We recently had Dr. Jessica come to our house after our 15 yr old dog was diagnosed with terminal…read moreissues. You could not possibly ask for a kinder person to help through this process - she explains everything thoroughly, does not rush the process and was great with follow up communication as she even returned our dogs ashes to us in about a week. Would without a doubt recommend her to anyone in need of in home euthanasia.

WOW! I finally hit 500!…read more I wanted to make this review special--something that's close to my heart (just like my other 100 markers!). For those of you who know me, know that I love my pooch Ryno. He's a Cavalier King Charles Spaniel, and yes, is treated like royalty. I have yet to meet a Cavalier that hasn't been sweet, awesome, and overall just a great catch! I have not adopted from this rescue, but know people who have, I've also met a few people affiliated with the rescue at various meet ups and dog shows throughout IL and even WI. :-) You couldn't ask for a bunch of better people! Here's a little about their mission (taken from their website): GCCR's mission is to help ensure the health and security of abused, abandoned, and otherwise endangered Cavalier King Charles Spaniels by rehabilitating and placing Cavaliers from shelters and similar situations, by assisting breeders and owners in finding new homes for their Cavaliers, and by providing to the public educational materials and consultation regarding Cavalier health and care. The growing popularity of Cavalier King Charles Spaniels has prompted increased breeding by unscrupulous breeders and puppy mills. This development suggests that owners' concerns about health as well as the number of Cavaliers in need will only grow. Placement of Cavaliers in new homes without appropriate, knowledgeable veterinary testing may result in unforeseen, serious heartaches for new owners. The GCCR as well as other dedicated Cavalier rescuers and owners are here to help.

It seems like the two other reviews say it all!! I volunteer with the GCCR and can't believe how…read moresupportive, nurturing, and selfless this group of people truly are. We have members who have owned cavaliers for over 20 years and novice owners. All of which are dedicated to educating the public, raising awareness, and rescuing these lovely dogs. Please join our group on facebook or check out the rescue website: www.gccavalierrescue.org

Great shop and rescue. Lupe knows everything there is to know about snakes! Awesome support for my…read morefirst-time snake owner daughter.

Pets have gotten much better treatment, not as great as it could be but better than most pet…read morestores. They also were extremely kind to me when I had a problem with my rat I had just adopted.

Receptionist was very rude and uncaring, said there was no way they could possibly squeeze in an…read moreemergency for my ailing feline. I guess they all need to get home on time

My dog had a mass removed on her chest. The vet has been watching it for a while and it began to…read moregrow a bit too big. The front desk gave me an estimate for the surgery and the vet tech discussed ways to reduce the total cost of the procedure. I got 2 calls after the surgery checking up on Luna. The price was more than fair and the staff was very friendly, I would highly recommend this vet!

After reading the reviews online for P.A.W.S., we were very hesitant and waiting to experience some…read moreof the same negative feedback. Especially around customer service, the amount of time it takes to adopt a pet and if the pet was still adoptable once we got through the process. Well, we DIDN'T have ANY of the bad experiences others reported. The customer service upon entry from START to FINISH was OUTSTANDING. Upon arrival, we were greeted by the front desk with excellent customer service. The 'cat' coordinator who took us to the cat section was VERY knowledgeable about the cats and spent an incredible amount of time with us. We didn't feel rushed at all. P.A.W.S followed through with everything they said they would do. The whole process from seeing our little Whisper to picking her up and taking her to her new home was six days (and that's because two of the days we weren't available). The process went very smoothly. They answered our questions in person and returned our phone calls and emails timely. They are very concerned about their pets and the homes their animals are placed in. We feel really honored to house one of the pets from their facility. Thank you P.A.W.S for everything you do for animals!

I'd give it 0 stars if I could. They judge you as soon as you go in. They discriminate on the…read morebasis of how old you look. They wouldn't answer any of my questions about some cats that were up for adoption, but ignored me because they already knew they wouldn't let me adopt. I went to a Humane Society Shelter and didn't judge me because I have grey hair. PAWS has a bad reputation for the way they treat people. I would never tell somebody to go to PAWS because there are many friendly shelters that really care!