Such high praises for this store! Very knowledgeable, friendly and customer service oriented…read more Their custom rods are superb and worth every penny! Great selection of everything you may need! Highly recommend!

Good selection, I think? New to fly fishing after inheriting a rod from my late father in law…read more Went to get fitted for a reel and ask questions about getting started but was met with as little help as humanly possible. Worst customer service. Would have spent a boat load more and would have been a repeat customer but left feeling uncomfortable and won't go back.

I am extremely disappointed with our experience renting a boat and tube from Your Boat Club on July…read more20. We picked up our boat at 2:30 p.m., and before we even left the marina, the boat was making a noticeable grinding noise, that the sales person heard too. Once we got out onto the lake and increased our speed, the noise temporarily went away, so we assumed everything was okay. We were on Lake Mille Lacs and found a calmer area to take our children tubing. Before leaving the marina, we specifically asked whether tubing life jackets were included, and we were told yes. However, when we got to our tubing spot, the only life jackets on board were the standard orange emergency vests. We had to return all the way to the marina to get the proper life jackets, only to be given three youth jackets \(50-90 lbs\.\) and one adult jacket. Our group consisted of two adults and two teenagers, so we didn't even have enough properly sized life jackets for everyone to tube. We had to share jackets, meaning not everyone could participate at the same time. After tubing for about two hours, we were heading back when the boat suddenly made the same loud grinding noise and completely stopped working. My husband immediately began calling for assistance while the boat drifted across the lake toward shore. Eventually, he had to get out and manually walk the boat to a nearby dock to keep us safe. What happened next was even more frustrating. We waited nearly three hours for them to look at the boat. A salesperson and someone introduced as a mechanic arrived, but the mechanic appeared to be intoxicated. He actually fell into the lake while attempting to inspect the boat, nearly striking his head on it. The owner of the dock witnessed the incident and asked him to leave because he was so impaired. That was completely unprofessional and unacceptable. To his credit, the salesperson was polite, apologetic, and drove us back to our vehicle, which we appreciated. However, that does not make up for the experience. My husband started calling for help around 4:30 p.m., and we didn't make it back to our car until approximately 7:30 p.m. We lost a significant portion of the five-hour rental that we paid for through no fault of our own. To make matters worse, I have now received a bill for $750 in repairs. I find this completely unacceptable. The boat was making grinding noises before we ever left the marina, and it ultimately failed because of what appears to have been a pre-existing mechanical issue. We should not be held financially responsible for repairing a boat that was already experiencing problems. This rental turned what should have been a fun family day into a stressful and frustrating experience. I hope Your Boat Club carefully reviews what happened, reconsiders these repair charges, and takes steps to ensure future customers are provided with safe, properly maintained equipment and adequate safety gear.

Really nice staff, positive training. Issue is they oversell the memberships. 10k spent up front…read moreand we were only able to secure a small fishing boat 2 times on a weekend the entire summer. Don't buy their memberships unless you are planing and able to go during week days / last minute all the time. Weekend slots always had no availability and I would have saved 9,500 renting each time instead of membership up front.

I live real close to them and have tried to make them my go to fishing stuff spot ... I love to…read morebuy fishing stuff it's therapeutic and with three boats in two states both salt and fresh I buy a lot of fishing gear " Just ask my wife " . But every time I have gone there the guy that runs it acts like Im bothering him and he seems like I'm really delaying him on something while I look at what he has to offer I always buy something but he makes it hard and I buy every new gadget I see. so good tackle selection good bait plenty of fishing snacks cold drinks some gear and one really cranky guy that drives off business

Great place with a decent selection. Smells like a bait shop!!! Employees have good information.read more

I returned to Wai Nani for their Excelsior location this time (previously enjoyed Wayzata). I had a…read morereservation for 4pm, but was late due to not being able to find the rental spot. The website lists the address as 135 Lake St, Excelsior, MN, but based on Apple Maps their location is more accurately described as West Lake Street or First Street, as there is a baseball diamond at 135 Lake Street. We called the company for help as we were lost and to let them know we were running late as a result, and they were unsympathetic but eventually got us to the right spot (albeit late for an only one hour reservation). The two students working said we still ONLY had the time remaining for our hour reservation (i.e. until 5pm) so we had lost the time we couldn't find the location and made no accommodation for us, although they also noted there were no reservations after ours. I completely understand needing to avoid a scheduling conflict, but I certainly wished for a little more understanding after not finding the location since they clarified we wouldn't create an issue by simply pushing our reservation back 20 minutes (if that would have been allowed).

I was in need of a family outing for a family of 4 with two adult kids in their 20's. I thought…read morethis would be something we might all enjoy and I was right! The equipment was clean and easy to understand. We got a thorough instruction. As a mom, I felt very safe about it. Our grown kids loved it. Our daughter said she wants to return with her boyfriend. It was new and fun!

We had an excellent experience with Bay to Bay Boat Club! Awesome boat plus super friendly and…read moreknowledgeable staff who really took the time to make sure we were taken care of.

Bay to Bay is amazing. We've been coming here for years. What to love:…read more-exceptional service no matter who you speak with. Tom has the highest standards for his team -best boats around- top of the line, quality boats, practically brand new -ease of use.... Literally show up, they load the boat, drive it out of the dock and off you go. Tom remembers all his customers, cares about them, his crew and his boats! Five stars all the time, every time

Mrs. Carnivore and I decided to try disc golf. We figured the Aussies use boomerangs to hunt with,…read moreso maybe a Frisbee could be similarly purposed. Step one was to find a local expert and acquire knowledge and necessary equipment. I determined that my current location was near Everyday Disc Golf, and proceeded to confirm with the website that as it was 11:15am, the shop would be open. I arrived at approximately 11:30 to a locked business with no lights on, and a sign proclaiming the hours to be from 11am-7pm. I called the business phone number, and those hours were confirmed. I waited and watched two groups of would-be customers visit the store to no avail. One of the would-be customers asked some of the other businesses, and was told the proprietor generally rolled in around noon or so. NOON OR SO! If you are going to have a business with public hours that are available on the internet, a storefront sign, and in voice mail, maybe you should care enough to be open during those hours. I departed, and will not darken this doorstep ever again. I instead made the drive to a town known as Little Canada, to a store named Delta Disc Golf. You should too, because the good people there actually are present during store hours.

They have an amazing selection, and Tom is super knowledgeable and helpful-- he had amazing disc…read morerecommendations for me, a female golfer, which isn't always the case at DG shops. His dedication and work to support the sport is admirable as well. Spend your money here.

I've used Lakeshore Equipment Company over the past 20 years and have always had exceptional…read moreservice before and especially after the sale. I've purchased Porta Dock docks , Shoremaster lifts and many lake home toys and accessories from them. They are very competitive on price and in most cases, willing to flex a bit to gain a customer. I've had issues arise and inevitably they've gone out of their way to quickly get a replacement part that I lost /damaged and more recently help me fix my neighbors port a lift. As I've aged they steered me towards replacement dock steps that are adjustable and perfect. The staff is extremely knowledgeable and helpful. Anyone who answers is always helpful. I highly recommend this company and suggest you include them in researching for your next marine purchase. I'm certain you will be glad you did.

If I could rate them a zero I would! They are more than happy to sell you the dock but don't expect…read moreany follow up or answers to service calls unless you are willing to wait for months, get stood up on a regular basis and be told that they don't have time for you. Horrible. PortaDock should dump them as a representative ASAP! Go find another dealer. Check the low reviews on Google, they all say the same thing.

Great place to buy bait and fishing gear. The prices are reasonable especially for this side of…read moretown. I'll definitely go back here for my fishing needs.

Terrible customer service. I have an unfulfilled order from June 2024 that was charged on my card…read more No one returns message, texts or calls.