I had an excellent experience with Jess at Padis Jewelry. He helped me with a special order for a watch and was amazing. Jess was attentive, professional and extremely helpful. This was my first experience with the San Francisco Gift and Jewelry Center and Jess made sure that each step was simple and easy for me. Jess knew his watches and made sure that my special order came through perfectly. I cannot give him enough stars or thank yous. read more

My now fiancé and I had the best experience with designing my custom engagement ring! Mindy (SF store) was the best! Her expertise, guidance, and genuine excitement truly stood out and made me feel so confident and excited throughout the process. Padis (SF) was able to ship the stone to Padis (Walnut Creek) and Amie delivered such care, clear communication, and the attention to detail exceeded my expectations! I am incredibly grateful for the care and artistry that went into creating it and would highly recommend this experience to anyone looking to design a custom engagement ring. read more

Padis Jewelry - Watches Near Me - San Francisco, California

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My fiancé and I got engaged in November and loved working with Mindy to create my dream ring! We had visited a few other jewelers in the city but we hadn't gotten that excited feeling yet about a ring. My parents and grandparents have all purchased jewelry with Padis in the past, so we wanted to give them a try. Last summer, we knocked on the window of Padis right as they were closing to ask if they had a Gabriel & Co. engagement setting available. Mindy ordered the setting to be shipped in from New York and the next week, we arrived and tried it on. She completely understood my vision of a more chunky, antique-inspired ring. I also had my heart set on a natural marquise diamond and she showed us several options in my fiancé's price range. We love working with Mindy as she is super knowledgeable and has excellent service. Whenever we visit, it is a fun time! It is also a low-pressure environment and my fiancé returned later that summer when he was ready to propose and purchase the ring. My ring is more beautiful than I could have ever imagined and that is hugely because of Mindy's amazing work! We are returning this weekend to look at wedding bands, too. We cannot recommend Mindy enough and have referred various friends and strangers (sorry but the ring gets a lot of compliments!) to visit her at Padis. Lastly, another side note: Padis often has fun events (we went to their big anniversary party in December) and runs excellent promotions. Subscribe to their emails! They also have a huge selection of rings ranging from solitaires to more intricate designs, labs and naturals, etc. There is something for everyone and if they don't have your exact style, they will either find it or make it. Three generations of women love their Padis rings in my family, check them out! read more

Padis Jewelry - Right after our proposal, seeing the ring for the first time since my fiancé finalized all the details! - Watches Near Me - San Francisco, California

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Erik. Go see Erik. Read the room, figured out what was being sought out and made the experience of finding that "one" ring an absolute worry-free journey. Don't waste your day circling the underground plethora of shops. read more

Padis Jewelry - Watches Near Me - San Francisco, California

I had such a lovely experience at Padis. Everyone was great but we worked with Chanel who provided excellent service and such a warm, informative, and tailored experience. We explored the whole building but Padis, hands down, had the best selection with the best value. read more

I cannot recommend Padis enough. Steph and Rhea were so wonderful, they really took their time with us and made it so we found our perfect ring on our first visit. You could tell they knew what they were doing! We previously had a terrible experience with another bigger jewelry chain (if you're curious who, look at my last review) and ended up taking our ring purchased with them back. When looking for another jewelry store, we were recommended this one since it's local and many of my friends had purchased their rings here, I'm so glad we did. We got a big, beautiful unheated sapphire for our center stone and the prices were impressive. The setting and the stone are such better quality than our previous ring, and really we couldn't be happier. Pictures don't do it justice read more

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I was just driving by Padis and I remembered the amazing experience I had with Kelly while picking out my now wife's engagement ring! She was so amazing and really helped me make the best decision for my budget and got me an amazing deal! read more

Jess Williams-Gamboa was fantastic to work with - attentive, candid, patient, and welcoming with both my partner and me. He showed us a large, diverse section based on really listening to us and understanding the context we're coming from as a queer/trans* couple. We would absolutely come here again and work with Jess for any other jewelry needs! read more

Rhea and Val are amazing. My fiancé and I recently got engaged, we decided to go ring shopping together today and they made all of my dreams come true. They went above and beyond to answer all questions and help me find the most beautiful ring. They were patient and kind, constantly reminding me to do "the mirror check" which was a great opportunity to ensure that I loved the style on myself of each ring I tried. God works hard but these women work harder. It was a great day and I absolutely love my ring. 10/10 I recommend Padis for any and all jewelry needs. read more

Padis Jewelry - Watches Near Me - San Francisco, California

The roommate and I had an appointment to look at ring settings. (Or a somewhat of an appt. I believe we were told to show up around a certain time?) We arrived on Saturday, March 30th around 12:45pm. Padis is located in the Gift Center & Jewelry Mart. You have to sign in at the front desk, so allow time for that. I think we also had to show our IDs, so make sure to bring that with you. The location is somewhat deep in the building, so ask for directions. (We got a little turned around on our way here.) When we got here, the sales rep was helping someone else out, so we just wandered around the showroom and looked at their selection. After a bit, he sat us down and offered us complimentary water and sparkling wine while he finished up with his previous customers. It wasn't too long (maybe 15 mins?), but I do remember feeling a little antsy. I guess I just wanted to see the ring? The free bubbles did help though. Lol! The reason the roomie chose this spot was because he really liked a ritani setting. He had emailed prior to make sure they had that ring so I could try it on. I tried a few more on just to compare, but ultimately, we got the original ring he envisioned. We already had a diamond, so we gave it to them to set. It was relatively fast. We were here for about 1.25 hours overall. When it was ready, I went during my lunch break to pick it up. They showed me the numbers to authenticate the ring and gave us a little care package of champagne flutes, a bottle of bubbly, a jewelry cleaner, and a bag. They also got the ring appraised so we could get it insured. A pleasant experience. What girl doesn't like looking at sparkly jewelry? read more

Padis Jewelry - Complimentary sparkling wine and water - Watches Near Me - San Francisco, California

Great selection pricing and service the last that helped us was lovely and very helpful; very happy with my purchase

A few years back I received a gift purchased by my ex at this jewelry store. I called them today to see if I could bring the bracelet in and they can tell me what it is and what it worth before I give it away. I was told that I need to have the original receipt. It was a Christmas gift! I don't have the original receipt but I have the information of the individual who purchased it and their contact information. You should be able to look it up in the computer and then call him if necessary to confirm. This is ridiculous and poor service. I have had jewelry purchased from othe jewelry stores and they had no issue doing this. I was even willing to pay for the appraisal. Horrible service! read more

This was my second time working with Vic who was recommended by my cousin, Marie. This time I met with Vic to pick out a ring to propose to my girlfriend. Vic was very professional and DID NOT try to upsell me with any rings. He asked for my budget and we were able to find THE DIAMOND that I fell in love with. I say "THE DIAMOND" because I opted to put the diamond on a presentation white gold band. Then go back in with my fiancé to pick out our wedding bands together. All I can say is that it has been a pleasure working with Vic. All the workers at Padis we're very friendly. They also put together an awesome gift package to add to our celebration. I am now ENGAGED and my fiancé was SURPRISED and HAPPY with my diamond selection. We will be back soon to sit down with Vic to get our wedding bands. read more

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First things first... Kelly is the best! My girlfriend and I started our engagement ring purchasing process by looking at other online websites for lab grown diamonds. We had a diamond picked out for her and all we needed was the ring size. We had previously bought a ring from Padis in Walnut Creek and called to get the ring size. Kelly told me the ring size and informed me that their prices were very competitive to other online jewelers. Upon looking at Padis' website, I found out that the ring and setting that I had customized was 40% cheaper than the other online jewelers. We are so happy that we found such a great deal with a local jeweler! We cannot wait to see what it looks like! Thank you again, Kelly. read more

If you want the best advice on buying your lady's engagement and wedding ring, GO TO VALERIE!! She was the best help and knew exactly what to suggest. Great service, great prices, great atmosphere! read more

Definitely recommend Anne and Padis if you're in the market for jewelry. Anne helped us out with our engagement ring and it was perfect and everything we wanted. She was so patient and thorough with answering all of our questions. Couldn't have done any better with us. read more

I booked an appointment to look at engagement rings, walked into the store, and stood/sat near multiple counters for at least 30 minutes waiting for someone to acknowledge me. It was busy but not a single person acknowledged me despite clearly making eye contact and trying to get their attention (there were several employees walking around). Not a single person even said hi and that someone would come see me when they're free. I was there for so long that I had to leave to eat and when I came back someone finally talked to me after 10 minutes. We sat down and the salesperson was quite pushy. Obviously it's their job to sell but all other jewelers I've been to have been very causal and easy going. I very rarely write reviews but this was quite a disappointing experience. I would not recommend my friends this jeweler. read more

I found this store amongst dozens of other high-end jewlers at the jewelry mart. I came across Anne, who was extremely patient as I looked through both the natural and manufactured diamonds. Her knowledge and 40 years of experience were key in helping me find the perfect diamond. The overall care she provided from the minute I walked in until the purchase exceeded expectations. There was zero pressure and no nonsene approach. The staff was amazing and their Verragio collection was stunning. The designer and the staff representing Verragio was on site from New York displaying their latest masterpieces. I highly recommend this establishment and especially Anne. read more

A few days ago I went to Padis to check out some jewelry options and was assisted by Valerie. She was courteous and professional! I'm looking forward to return to Padis. Padis stands out from the rest! read more

I met with Mindy a couple times to purchase an engagement ring for my partner. We first visited Padis together to look at rings and then I went back to make the final decisions and purchase. Mindy was so incredibly helpful through this process. Knowing little about diamonds I was able to trust Mindy and knew she was looking out for us. I proposed last weekend and my partner loves the ring! Highly recommend working with Mindy at Padis Jewelry read more

Staff is super nice and helpful. Prices are very reasonable. Definitely my go-to jewelry store for gift shopping!

My husband and I bought a beautiful ring and perfect diamond from Padis a few years ago and I have gotten so many compliments on my unique ring. The selection is amazing and the staff are wonderful! I went back recently to buy my daughter her first diamond and stone necklace. Anne and the staff made my daughter feel so special. Padis is and will always hold a special place in my heart. read more

Padis Jewelry - Watches Near Me - San Francisco, California

Out of all the jewelers I've been to (trust me, I've been to too many), Steve Padis impressed me the most. Not only did they have the biggest Tacori selection, their staff truly care about making their clients happy, and go above and beyond. Thank you Thomas for helping my fiancé design the ring of my dreams! I met Thomas at one of their Tacori events, and he was patient with showing me all the different settings and stones. He was very knowledgable and answered my many questions. His positive attitude showed that he's truly passionate about what he does. Thomas was able to have our ring designed in 2 weeks, just in time for our vacation. I was amazed at their ability to expedite our request, as most jewelers had told me they needed 4-6 weeks. More reason to come to Steve Padis, they will help you make it happen! Thank you Kim for expediting things, and making sure my fiancé had the ring on time. I highly recommend Steve Padis to all my friends. Thanks again Thomas! read more

I recommend Padis. My wife and I came in to upgrade the diamond we bought before we got married 8 years ago. Erik and Valerie provided excellent service in understanding what we were trying to accomplish and gave us a variety of options. We even added a new wedding band which was great. It was a pleasant experience. read more

I have absolutely loved my experience at Steve Padis jewelers. From the first time I went (after being referred to go by my cousin), Kandi has the best customer service I have ever received. She remembered my cousin, as well as took her time to get to know my likes and dislikes while looking for an engagement ring. I did not feel any pressure from her or feel like she didn't want to attend to me because I was not going to buy a ring that day. Such a sweet, patient lady, I couldn't have asked for anything more. Being that it was my first time going in to get an idea of what I wanted, Kandi was very knowledgeable in the diamonds and making sure that I understood what she was explaining to me. I did however go check out other jewelers but in the back of my mind I kept comparing the customer service to Kandi and the employees at Steve Padis. I knew I had to go back there for a lifetime of care on my ring. Fast forward to a few months down the road when my boyfriend was going to purchase the ring, Kandi made us both STILL feel like there was no pressure in a purchase. That to me showed a lot about her/the jewelers character and acknowledging that this was an important moment in our lives and made sure we knew that she would be there every step of the way to help us with any questions we needed answered. She was offering us beverages and snacks while we were there. It was amazing! I couldn't have asked for a better experience. Thank you Kandi! read more

Selection: 5 stars Sales service: 5 stars Post-sales service: 3 stars I found Padis while browsing through the Gift Center. The showroom clearly stands out as the most comprehensive and nicely set up in the entire center. Between the two showrooms at the same center they have a good selection of jewelry from many designers. Purchase experience: Nice and quiet on a Friday morning. Greeted right away and offered drinks. Everyone seemed pretty low key and friendly. We interacted mostly with Eric, who was both very knowledgeable and patient, but what I liked the most is that he listened and only shared his professional opinion when asked and appropriate (unlike most jewelers that use excessive sales tactics). He quickly got what I was looking for. A Tacori ring caught my eye and Eric worked closely with me to get it designed exactly like I wanted it. He also helped me select a good value stone for it, without up-selling me. The purchase experience was by far the most pleasant one I've had at any jewelry store. My ring was expected to be ready in 2-3 wks. Post-sales experience: Eric was prompt and reassuring when contacted several times with questions after the order. It wasn't until I emailed at the 3-wk mark on a Friday to check on the status that I found out that the ring had arrived already and was in queue to be set, but that there was a backlog. No problem. Expected completion: Monday. Monday comes around and I called to check on the status. I receive a call back about 2 hrs later stating that the ring received was in white gold, not rose gold as ordered. Highly disappointed at Tacori's outgoing quality control, if something so obvious is missed who knows how well they check details, and it brands itself as a craftsmanship premium designer. Padis' incoming quality control did catch it and sent it back that Friday, but given the 2-hr delay on figuring out where my ring was on Monday, it seemed like there was a breakdown in communications between the staff. This also meant I couldn't get a picture of the ring since they already sent it back. I was assured that my ring is now on a rush order and new delivery expected in 1.5-2 wks. Fast-forward another 2 wks, the ring finally arrived. I planned to have it shipped, but given the previews issues, I wanted to inspect it before taking it home so I drove myself back to SF. Eric was not there that day so someone else helped. The stone was mounted a bit higher than expected but otherwise the ring was beautiful. I also had them show me the serial number on the diamond and match it to the one I bought. Again, it's the final details that made this less than perfect experience. My certificate was not ready, was mailed about 3 wks later. They also put the ring in a generic ugly brown box, had to ask that they give me the original Tacori blue box. I still recommend the shop, but hope they figure out how to make the experience better end to end. read more

I went here because my fiancé's friend recommended it. Laurel made my jewelry buying experience incredible. First, she worked with me to educate me on how to grade stones. While my fiancé had picked out her band, trying to find the appropriate diamond in my price range ended up taking a few hours. She even had someone drive in supply from another location away from 888 Brannan! She was beyond helpful. Now, I've gone back to get my wedding band. The men's options for wedding bands is pretty limited, but she heard what I wanted, helped me find basic options available, and then patiently stepped me through all the ways we could customize it. I never felt rushed. I always felt supported. And I always believed that she wanted to help me find the right thing for me. It really felt like I was being taken care of through the whole process. read more

SHE SAID YES!! What a great experience. Steve Padis employees were so helpful and got me exactly what I was looking for as quick as they could. I worked directly with Babur and he handled my important and large purchase with the best service. I couldn't be happier with the final product. Security, value and professionalism were 10 out of 10. I don't think I could have asked or expected anything better. Thank you Babur and Steve Padis Design! read more

My fiancé purchased my engagement ring and wedding ring from Padis Jewelry and I am beyond happy with the quality of the jewelry and customer service. I was helped by Ellen. Ellen was so kind and patient. She listened to me and helped me find the perfect ring! I never felt like I was getting a sales pitch from Ellen, she was genuine and helped me find something I loved that was also within the budget. I went to high school with Alexis and I'm so happy that I was able to patronize her family's business! It was good to see a familiar face so that I could be put at ease while making such a big decision. If you're looking for a reputable jewelry store to purchase engagement/wedding rings or any type of fine jewelry...go see Alexis and Ellen!!! read more

Padis Jewelry - Watches Near Me - San Francisco, California

Fiancé and I were looking for wedding bands for our upcoming nuptials. We went to two Padis locations that are right across from each other. I posed a review for the bigger location #128 (see yelp review for Steve Padis Jewelry) , but I also wanted to post a review for this location which is the smaller location. Unlike the other location, We had a horrible experience here. The only good thing was the free coffee that they offered! The person helping us was VERY unfriendly and had absolutely no social or sales skills. We entered the store excited to try on some wedding bands. He was available and started to show us some rings. Then he leaves to go help another customer as she came to pick something up. I think okay, he'll be back in a few minutes...but NO! He not only gave her her bag, but he proceeds to stay and help her look for OTHER jewelry. This is all happening while my fiancé and I are waiting for assistance...we were waiting for a good 15 minutes. REALLY unprofessional. We even had to ask another guy for assistance and he quickly said "sorry, I am with someone else". Like really? So we were left waiting for the original guy and actually were about to call it a day and leave right there, until FINALLY he comes over and showed us some more rings, but nothing we were really looking for. Some feedback for this gentleman: When you are with clients, ask them about their wedding, or any kind of small talk! Be friendly and smile! And do not leave your customers for other customers for a great deal of time without checking in. So not cool. And offer water for your customers like seriously, I had to ask for some?! I can't speak for the other people working there, but just from that one experience I would not go back. We went to the other location and ended up buying our rings there. Do yourself a favor and head over to the other Padis location across the hall #128. You will get much better service!! read more

I not only love quality, but I enjoy getting the most for my money. All the sales staff were amazing at showing me everything that stayed within my budget. I left with the perfect ring to celebrate 7 years of wedded bliss. Not to mention, they guarantee quality so I never have to be worried about losing a diamond. Thank you to Katerina McCormack and the rest of the Steve Padis team, I can't wait to return! read more

Padis Jewelry - Happy anniversary - Watches Near Me - San Francisco, California

Research: Done. Diamond knowledge: medium to high Budget: $4-5k. After shopping around and looking at upwards of 30 different jewelry places in Sacramento and San Francisco, I decided to spend my money at Padis. Here's why: - Some jewelers are pushy and only want to spend time with you. I literally had a guy (Adam's jeweler, Sacramento) tell me to leave and come back when I was ready to buy that day. Scott Brills spent over an hour showing me every possible option I was interested in. -The same exact diamond color/clarity/ size at the other place I was dead set on buying from in Sacramento (guzetta) came out $1k less here.... -Family owned, I didnt want to spend my money at a mall chain. -Great customer service. I know it's probably just what they do and I dont know if they do this anywhere else, but Scott opened a bottle of champagne for us when we decided, and sent us out with a gift bag of champagne glasses, a new bottle, and ring cleaner. Nice touch -Warranty, free cleaning, free basic repairs Like I said, I looked at at least 30 places before decided on Padis. They won my business. read more

I recently dropped in Steve Padis with my fiancee looking for an engagement & wedding ring (the day before our wedding, a bit of a spontaneous decision). We were a little overwhelmed by the ring quest process and had admittedly been intimidated in prior experiences at other stores to ask prices and other silly questions we may have had at the time. The Padis store itself was quite large with a lot of selection (and there are two Padis stores in the same building), which is always a good thing. They have a variety of designer rings and other jewelry there, as well as their own Padis brand. We were immediately greeted by Babur, who was incredibly friendly and made us feel welcome. He answered all of our questions, and worked with us to figure out the price range we were comfortable with. He also went above and beyond and gauged pretty quickly my particular taste and style, so that he could be more help to us by showing me rings that he knew I would like that was in our range. And to go even further than that, when I asked to see rings that he knew were above our range we had established, he didn't try to take advantage and up-sell like many other diamond consultants would do. He respected our limitations. After patiently helping me to try on what felt like 100s-1000s of rings, I finally found my "one" and I couldn't be happier with it. He even gave us a gift with champagne and glasses to enjoy at our wedding. The other consultants in the store were also very friendly, and were genuinely interested in our story and seeing my ring, etc. All in all, the overall experience here is great, from the rings/jewelry selection, to the comfortable atmosphere, and great consultants (Babur especially!) Cheers! :) read more

Alexis, we both know that I am still very much, not happy with the situation. The fact that you randomly post this "update" of yours is misleading and goes against what Yelp is for. So for the people who want the real scoop, I haven't had contact for quite some time with Alexis. I accepted a new ring because my wedding was the next day, which was June 2014. This seems to me to be a thinly veiled attempt at skewing the perception of this one particular transaction. Padis may be great the rest of the time for the rest of the people, but for me, they failed, and failed miserably. A nice smile and charming personality (of Laurel, who at least got my name correct) doesn't make the wrong ring suddenly the right one. read more

Response to the Owners' Comment: While I appreciate your candor, I made it very clear during my visit that my goal was to get a rough idea of size, color, and clarity. Not for insurance or valuation purposes, but simply for my own knowledge. Had the employee given me a rough idea of the stone's specifications that were a grade off, it would have made little to no difference (again, something I made abundantly clear). Whatever the excuse may be, I would direct anyone looking at this review to literally walk across the aisle because every employee at the competing location was far more willing to help and provide info. And that info was EXACTLY what I had originally sought from your establishment. Also, I looked up the accreditation you mentioned and as expected, it only covers technical prowess. I have no doubt in your ability to analyze a diamond. In fact, I expect it for $200. My issue is with the unhelpful and bullheaded answers I was given by your staff. read more

Steve Padis Jewelry is the place to go if you are looking for jewelry and engagement rings in particular. Babur helped myself and my lady find the perfect engagement ring. Babur was attentive to our needs and was extremely patient. He didn't try to take us out of our price range and knew exactly what we were looking for based off of a small amount of communication before coming in the store. We walked out with exactly what we wanted in a small amount of time. They even had champagne, food, and a children's area for those that may take longer to pick out a ring and possibly have the kids tag along. They definitely take care of their customers!!! I highly recommend Babur and his team at Steve Padis Jewelers!!! read more

Thank you again Anne Salem! To those who are looking for amazing service, call Anne Salem. My wife and I are extremely happy with our rings and I, particularly, am blown away by the level of service and care that Anne provided. My wife always receives compliments about her rings and I love the way my wedding band looks! Thank you Anne for being who you are - AMAZING! read more

Visited this place for the first time on 11/28/20 and was very pleased with Ellen Putnam . Excellent customer service and I will definitely visit this place again. Thanks Ellen for making my visit a good experience and of course for helping me picked the item I needed. Hope to see you next year!!!! read more

Steve Padis Designer Gallery is AMAZING!! The new showroom is fabulous and takes the buying experience to another level. We made a visit before Christmas and were impressed (as always) with the HUGE selection, great prices, and superior customer service. I described a "right hand ring" to Valerie I had seen on the website before visiting. She immediately started pulling out sparklers for me to admire. We also visited the 2 other Padis show rooms at the Gift Center so she could ensure that I was able to view all of the different options. I spent at least an hour gawking at 3 rings, which I was having a hard time choosing between. Talk about a "no pressure to buy" experience. While I was feeling guilty about taking so long to choose between the rings, they were serving champagne and everyone was making sure we were comfortable and happy with our shopping experience. I highly recommend visiting the new showroom. You will get the most for your money and have a wonderful time ;-) We have been happy customers for over 9 years and have referred 5 couples - and ALL OF THEM purchased their engagement rings from Steve Padis after pricing them elsewhere. read more

A friend recommended we go to Padis to look at engagement rings. My girlfriend and I were very impressed with the selection of settings. We were even able to meet the designer of the rings she liked at an event at the store. She found the ring of her dreams and loves it!!! Brian was extremely helpful and educated us very well. The entire staff was always friendly and welcoming. We will definitely be back for all our jewelry needs in the future. read more