Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Dhimiter was great! Responsive, honest, and dedicated to doing great work efficiently. I can't…read morerecommend him and his team enough!

I visited at least 5 other showrooms in my search for countertops and backsplashes. I kept coming…read moreback to MSI because of the superior customer service, second to none. During my most recent visit, I asked Hannah if she was one of the owners. Her knowledge of every stone, every style, care of the stones and alternatives when necessary. Hannah knows where every single stone is located in the large, clean showroom (also second to none) and every sample. Hannah's personality was very kind, warm and welcoming and when my kitchen is done, I hope she will visit in person to see how beautiful her vision was. She cared as much as I did that every detail was perfect and every question I had was answered, patiently and without pressure. If you are looking for tile or stone, save yourself the trouble and go to MSI first. You won't be sorry.

customer service was about as enjoyable as as getting your prostate examined. The two girls at the…read morefront counter are oblivious to what customer service is. They must be related to the proprietor because it would be difficult to see anyone else keeping them on staff very long.

Beward! Purchased a floor in May 2025, had to have part of it replaced because it broke at the…read moreseams in less than a year. We have roller chairs and we ask 3 times if it would be ok. My daughter and son-in-law were here while she called her boss to check. They said no problem. We asked again. So we paid more for this floor then any floor we have had. When it came to fixing the floor they would only replace 5 pieces and the rest we had to pay for it we wanted it fixed right. Then we were told to get mats and put under the table and chairs so this doesn't happen again. I ask what kind and was told I can't recommend any you get what you want. Now we spent close to $200 getting heavier matts to protect a floor that is to handle everyday traffic. We are 81 and 83 years old. So now we can trip over the matts when we go to set at the table. When we have guest we have to tell them to not let the chair go off the matt. Great way to live. To bad we don't live in a world where your word is good. We didn't get it in writing, didn't think we had to since 6 people were involved and heard them confirm no problem. Life time warranty! That is a laugh.

Refloor is one of those high pressure business that takes hours but to do an estimate as the sales…read moreperson goes through every trick in the car sales person book, including calling back to the "Home office" to "try to get you a better deal. They have only been in business 6 years, so I am not sure what the "lifetime" warranty is worth. Since they are private label, you don't know who makes their materials. Sort of creepy that no one provides a full name, and their first price is up to twice others. They provide a quote that is thousands high then go through the motions of reducing the price. If you like haggling, you will like their approach and you can get the cost down to the first quote of other businesses. They do get out to provide a quote quickly and conveniently. So if you have straightforward job and are not price sensitive or you like to haggle, they might be the business for you.

I did my research on a bunch of garage floor coating companies and found Motor City Floors and…read moreCoatings to have the best reviews. When I saw a video of the job they did at the Fraser Fire Department floor, I was sold. I actually reached out to Fraser FD and asked how the floor was holding up. They told me it had been approximately 6 years since they had the floor done, and it still looked like brand new. Max was very helpful in the process from setting up an appointment for an estimate, to keeping me apprised of the process leading up to installation. The employees were on time and couldn't be friendlier. They cleaned up upon finishing the job and answered all my questions. The floor is absolutely beautiful. And it has a lifetime warranty. Highly highly recommended.

I had this company install garage floor quoting last September. Prior to installation, we needed…read morecement repairs and they recommended an individual. Repairs were completed and photos provided. Now I have a Crack right where the cement work was completed. When attempting to get the Crack repaired, they said oh this is Michigan and it was a cold winter. Would not recommend. Very sad.

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

There were two older men working here (one said he was the owner) both of them were extremely rude…read moreand made me feel very uncomfortable. I was very kind until I couldn't be anymore and walked out after giving them a piece of my mind. Would NOT recommend this place.

I've had a few satisfactory dealings with this handyman service in the past, but this last…read moreexperience was disappointing. The technician failed to arrive for a scheduled service appointment and did not provide timely nor proactive communication regarding the delay. I had to reach out multiple times to get updates and ultimately an explanation as to why no one showed up. While I understand unforeseen problems can occur, the response I received was not professional. Rather than offering solutions or attempting to reschedule, he simply provided excuses for the missed appointment and blamed his customers for the poor communication. When I expressed that the experience had been disappointing, he became irritated and ultimately suggested that I use another service. I took his advice and found someone else. Basic professionalism requires clear communication and accountability. Unfortunately, this experience lacked both. Based on my interaction, I cannot recommend this contractor.

Do not hire this company. Kevin is a lunatic. I couldn't answer his call to get a quote at that…read moreexact moment and he about lost it. Mind you, I have twin babies at home and work a full time job. I told him I'd call him when I got a minute. He then threatened me and kept texting me rude thungs all because I didn't answer his call. Thankful for yelp, because after reading these reviews I'm so thankful we didn't hire him!

I have bought various types flooring for many projects over the last 20 years+ from Northern…read moreFlooring and have always been impressed and very happy with the support, product, service, and advice I have recieved from them, particularly Henry. Henry is a Subject Matter Expert on anything related to flooring and my go to guy!

This was my first time purchasing and having new floors installed at my home. I looked at several…read moredifferent flooring distributors and after talking with the staff at Northern Flooring I knew I was going to buy from them! They were very knowledgeable and had large variety of floors to pick from. There friendly relaxed attitude made me feel like family. I was on a budget and there pricing was very competitive. I initially was going to install the floors my self but soon realized I needed help. Northern Flooring has top notch installers that can handle any project. I am 100% satisfied with my floors and the service I received. I highly recommend Northern Flooring!

The BEST! I had the pleasure of working with Andrew and Todd with installing Mohawk Sanibel luxury…read morevinyl plank in my home. I checked out 4 other businesses, but Pleasant Flooring had the BEST product, service, and price - hands down. I will definitely return when I'm ready for new carpet! Loved their install team too!

They have done the carpeting in our house and the vinyl flooring planks in our bathroom. Both jobs…read morewent smoothly. They arrived on time, were professional, and the craftsmanship was perfect. Andy and Todd were welcoming and easy to work with and the pricing was very reasonable. Would definitely recommend them for their fine work.

TLDR: DO NOT HIRE THIS COMPANY! I'm out $12k and have to pay another company to replace the floors…read moreFour Seasons destroyed. When I first met with Rob he came to the house I had just purchased and was very confident as he made his way around my house looking at my floors. He explained the type of wood floors the house had and made sure to give me a timeline for how long the job would take. He concretely stated it would take 3 days to complete the work. His confidence gave me confidence that he would do a great job. After receiving the quote for roughly $12,000, we pulled the trigger and hired Four Seasons. We scheduled the work to be done before we moved into the house with the 3-day window Rob stated would take the crew to complete the job. When the crew showed up, they laughed in my face when I told them we were moving in. They said the job would take a week at minimum to complete. I didn't have an option to bump back my move in date as I was moving from across the state and had to move out of our old house. Rob came through and said they will have to do 1 floor first then the other and we'll have to move our furniture around to accommodate. I was annoyed but, it was getting done so, whatever. Once they got our dining room/den sanded down, it was explained to me that the floors were engineered hardwood and they sanded through to the plywood in a few spots. Oops! Rob said "no big deal. We can come back later and replace those few boards." They also never finished reinstalling the shoe molding through roughly 50% of the house. He claimed he would come back "in a couple of weeks to get it finished up." So, I had him come back to replace the boards in the floor and look at the molding in which he said "no, you can't really do that" and said we should just replace the whole floor in that room for "about $4500 to $5000". Understandably, I was pissed but what could I do? Fast forward 6 months and we're in the middle of summer and humidity. With the increase in humidity the parquet floor in the family room buckled in 2 different directions. This floor has been in the house since 1962 and has never buckled. However, when he refinished the floor he said it was "loose and needed tightening." to which he then tightened and glued the ends so it would stay tight. He claimed to have "fixed" the floor. Now it's so tight that it doesn't allow for expansion and contraction. I messaged Rob about this to which he got an attitude and said that it had nothing to do with his work and it was a moisture problem I needed to solve. I let him know this has never happened in the past and he said they I should just contact a different professional. I've had 3 different floor companies all come out and take one look at the floor, shake their head and then apologize for laughing. Every company has let me know how I got screwed in the deal and they the sanding of the engineered wood should never have happened and the "tightening" of the parquet is what ruined the floor. To say that I'm disappointed is the understatement the year. I spent $12k on "refinished" floors that now just have to be completely replaced because Four Seasons came through and essentially destroyed them.

Terrible! Their main crew was busy doing another job, so they had to sub contract my job out. The 2…read moreguys they used were terrible, they smelled like maijuana everyday. We left for a week to stay in an air bnb while they sanded and restained our entire main level. When we retuned there were huge roller marks on the floor in the foyer right when you walked in the fron door. There were at least 3 or 4 foot prints thought out the floor. They came back to repair all these spots, we once again had to leave the house. instead of redoing the entire area they tried sanding and restaining these spots in sections which made things worse, They ended up having to come back a 3rd time, to resand the entire floor and do an entire new stain and coating. We were not able to use our home for a second week. No discount offered, no apologies. We had to find somewhere to stay and eat out every day for that second week. When the mistakes were fixed, the owner Rob could have cared less if everything was corrected or if we were happy, all he was worried about was picking up a check. He was like dealing with a used car salesman. Would NEVER recomend this company or will ever use them in the future.

Actually, I was looking for the flooring company my friend told me about. But to my surprise I met,…read moreMr. Gary Way he is very professional and knowledgeable about flooring. The quality of there products they supply are just what I was looking for. He allowed me to take some flooring panels with me to see what looked best in my home. And I was able to find what color paint would go well with the flooring. My experience was professional from beginning to end. Gary worked around my schedule. That meant a lot to me! Thank you, Gary and crew!

These guys were awesome, easy, and quick to work with for tearing out and installing new carpet!…read moreThey offered me a great price and did a great job! I would use Floor 4 Life again and recommend them