These guys are top notch. They are responsive and knowledgeable. We had some tricky requests and…read morethe answer was never no. It was always, let's figure out a way to do it. Still calling them 6 months later as I continue to add more features to our C4 system. And they've never let me down. Some of these reviews are unrealistic in my view. When working with technology things can be unpredictable. Expecting to hook up all this stuff flip a switch and it magically works perfectly is crazy. They've solved every problem eventually. And the "never give up" attitude is what I value more than speed. We love our C4 system and it's incredibly complicated.... - Theater with Xbox/Xfinity/AppleTV - 150+ light switches - electric blinds throughout - outdoor sound system - speakers in virtually every room - 10+ wireless access points all over the house - 10 wireless deadbolts - Tied into our security system with over 100 door, window, glass, smoke and co2 sensors Highly recommend you give them your business and patience. It will be worth it.

Avoid this place like the plague. It's truly horrible. They have an incredible sales pitch…read more Honestly fantastic and we were taken by it. They will tell you that they are doing work for huge companies and individuals and you are lucky to have them. Unfortunately for us, we believed them. First, they gave us a timeframe for installation which ended up being much later than they promised which caused us not to have our system in place for a party. Second, the wireless network that they set up had lots of holes in it. Their sales pitch promised that it would be flawless and if it wasn't, there would be no cost to us for making it right. It took them weeks to come out and analyze it and we had to threaten them to get them to show up. Finally they did.They tried to charge us a few thousand dollars more when it didn't work and blamed the house set up for the problem. The truth is they never came out and checked out how our house was set up and as a result, The system didn't work. They did put in more equipment to make it right and then tried to charge us for it. Eventually they wrote it off. But it was a fight every step of the way and the representations they made to us when we bought the system were simply over exaggerated. Third, we bought this service contract where they represented that they would be able to fix any problem that arose within a day. That simply was false. Today, we have not had I our system working for a few days and after they screwed around with it for a while over the Internet, said that they would not be able to get to it until next week. When we reported the representations that they made, they simply said we'll try, but we only have two technicians. If you are reading this note they only have two technicians that can solve problems. And now we are without our system for another week because they can't fix it. In short, these people overpromise and under deliver and overcharge also. Don't go near them. You are forewarned.

I called Jeff on 2/28 for a keyboard replacement for my ASUS TUF. Which has worked flawlessly for 4…read moreyears. I had picked off the backspace key and couldn't not get it back on. Apparently the whole keyboard had to be replaced. Sounds good. Was quoted 150$. Cool. Was told to come pick it up on 3/5 and that it was good to go. Got a call today 3/6 that the laptop would not turn on and apparently the ribbon cable was not connected to the motherboard. He mentioned soldering something and how it would completely break the laptop. He said That three screws were missing and asked if anyone has ever opened it before. No. It has never been opened before. Only used for school work. He said that the motherboard disconnecting was not from him because he went in from the top to replace the keyboard. FYI. Jeff. There is no way to go in from the top of the laptop. After we brought the laptop home and paying 100$ for Jeff to break my laptop we opened it up and it blatantly is visible that he flipped the motherboard over to access the keyboard and that it snapped the ribbon from the motherboard. With having a video of the laptop working fully the night before it makes it obvious that I not only paid 100$ for him to break my laptop but I also paid 100$ for him to lie to me and blame me for something he broke. 0/10 IGN. I know now not to put my faith in humanity again and assume that people have good intentions and will tell me the truth. Now I have to replace my entire laptop costing me 1k. Good thing my school work can be restored off the ssd hard dive. Good luck to lying ass Jeff.

I couldn't be more satisfied with the entire process of working with PC & Mac works!!!! After my…read moreMacbook encountered a magnet, I thought for sure my machine was wiped out, This was not the case whatsoever. Jeff kept me informed with the progress the entire way, and was very up front with the pricing, and possibilities RE the good and the negative information. Its very reassuring to now have an IT specialist that I can trust. If you need any tech support, repairs, or merchandise, I highly recommend this local business without a doubt!!! *****

I went here in hopes to save some money. In my 97217 zip code, it has been great. No issues with…read moreservice. When I went in to change service, the employee was super helpful and knowledgeable. You can't be $25 a month. This is coming from someone who was a Verizon customer for 10+ years.

We had such a wonderful experience this past week, and it is all thanks to Dane. Our grandma had…read morelost her phone and was having a rough time replacing it. Dane helped us throughout the whole process, brightening our day and making a difficult situation easy as pie. We even received a Metro Umbrella and Tortilla warmer. We love Dane. In Dane we trust. Dane deserves a raise. Thank you so much!

My wife and I have been Metro PCS customers for over a decade and have had various in store…read moreexperiences. My android phone that I've had for quite a few years was not holding a charge very well any more and wouldn't run some of the apps I wanted to run. When my wife needed a new phone I turned to Yelp to find a Metro PCS store with good reviews, which wasn't easy to find. Although we live in rural Washington State we will go where ever necessary for quality products or services. So I went to this store and told Fernando that I needed a new phone and that I needed one with plenty on memory and a good camera because as a machinist I use one all of the time when working on equipment to help me remember how thing go back together and that there is a high potential for it to be dropped on concrete. He helped me pick out a phone and case. I asked him to put a screen protector on the phone and he didn't have a tempered glass one to fit the phone I chose. Not knowing the difference I allowed him to put on a "liquid glass" style protector. I had the new phone slip out of my pocket a couple of weeks later and shatter the screen protector. I thought "not a big deal" that's what they are for I'll peel it off and replace it. ** IMPORTANT INFORMATION FOR THE UNINFOMED** The liquid glass screen protectors do not provide impact protection, they are primarily to prevent scratches and are a nano layer that bonds to the phone's screen and are NOT replaceable and will render the screen unreadable when they shatter. The tempered glass style are easily replaceable and are far superior to the liquid glass type at protecting from impacts to the screen. ****************** Fernando was trying to provide me with what I requested, and I don't think he realized how fragile the liquid glass ones are like me. When I returned to the shop to asked them to "remove " the screen protector and found out it couldn't be removed I was glad to find out that he had put hand set replacement insurance on the phone. I know this review is getting long and so I'm going to end it by giving Fernando and Nancy a 5 star rating for their customer service helping me to get my phone replaced and being so patient and understanding with my situation. As a post script I would advise anyone buying a new phone to question wither they have a tempered glass style protector to fit the model your buying and insist that they NOT put a liquid glass one on your new phone.