Let me start with the owner and the employee sent to my house were very nice; however, after hiring…read morethem to pump my septic tank I started having problems with my septic pump alarm going off and on. They came back and checked the floaters and said the floaters were fine. I called them back again because the alarm was still coming on and off. They told me the floaters needed to be replaced and quoted me $800. My husband thought that sounded high so I asked them to stop working and called our previous septic tank company. They came out right away and we learned 2 things - 1) Straight Flush only pumped one of the 2 septic tanks and did not clean the filter when they came out to pump our septic tank and 2) the floaters did not need too be replaced. Instead we had a short in the wiring from the pump to the alarm, in our crawlspace. We had the wire repaired by an electrician and that solved the problem Had my husband not stopped the work we would have paid over $800 to fix something that was not broken and then still would have had to pay an electrician to check and fix the wires. After talking to the owner I don't think we were intentionally mislead. Instead, I believe they were just guessing at what the problem "must be" and failed to rule out a wiring issue. Plus the $800 I was originally quoted by Straight Flush to replace the floater was later determined to be way above the $350 that the other local septic tank companies would have charged to replace the floater.

I called and had an appointment within 2 days. Ali, whom I had met 3 years prior when he did my…read moreMother's septic tank, was kind, courteous, knowledgeable, and efficient. He had the job done in no time at all. I would highly recommend this company!

they responded very quickly and were able to pump my septic tank within a few days. i appreciated…read morethe quick service and they were very professional. i would say its a great business and i will be contacting them for any of my future plumbing or septic needs. they are also quite affordable and they accept cash, which i was grateful for.

Transou was very responsive and all of my interactions with them were positive. John replaced an…read moreoutdoor spigot which was original to the house (50+ years) and had been leaking for a while). He also replace the on/off know with a more user friendly shut off handle. The cost was a bit pricey but everything else is these days. I would use them again.

Mike responded quickly to our messages and answered all questions we had. He came out to complete…read morethe work as soon as the weather allowed and was very professional. They have very reasonable prices. We would recommend them to anyone in need of this type of service.

Let me start by saying I highly recommend this company. I was in need of a new septic company…read moreafter mine increased the price to pump by 50% recently without notice. I also was having some puddling in my yard and after getting a permit was looking at a huge potential cost if my system couldn't be repaired. I had called a couple companies to get quotes that wouldn't even talk to me about looking into a service repair first and were focused on the potential of getting me to spend $6-11k when I may only need a simple fix. I was not sure they would even just fix me if needed and I was having trust issues with my current septic company and another one I called. I was referred to Piedmont Septic Solutions froM a friend and neighbor who had seen them service a pump at another home in my neighborhood- they charged a fair price and were prompt with call backs, texts and email. I had spoke to the county inspector and was aware what needed to occur, what could be potentially fixed and what needed to happen if the repair didn't work. Brian at Piedmont Septic Solution spent a couple calls with me chatting it out and also reviewed my paperwork and system set up. He was the only one that chatted with me about a potential repair. They came out in a timely manner considering how the other companies acted like they were so busy with pandemic customers I would have to wait Months. I ended up having the work done yesterday 6/3/21. They dug up my distribution box and discovered it was filled with roots, they flushed my lines and added leveling caps to the lines after realizing mine were not distributing evenly. Additionally my T had gotten pushed sideways and the pipe had sunk. They corrected all of this and concreted it back in place. They pumped both sides of my tank and in a thorough way better then my previous company. They cleaned my filter and carefully put it all back together. They spent about 4 hours at my house and charged me the lower end of their estimate based on what they had to do. They answered all my questions as I am a newbie to Septic Systems and now I know how my system works. They charge the same price my previous company used to charge to pump - $300. For that price they open and pump both sides. I was kind of in awe that they cared enough to do such a good job with the nastiest thing to service at my house. They are well spoken, polite, trust worthy and knowledgeable about what they do. They have families and kids just like me and they work hard to provide for their families. I felt good about my service and posted on my community page and they got two more jobs before they left the neighborhood. We were all satisfied with our experience and I have a feeling they will gain more business in my neighborhood. I am taking the time to write such a long review because I had trouble googling a septic company when I was looking and even though I am a yelper I got an old fashion verbal referral to this company. Trust my experience and if you are in need of a pump or service on your system I would not hesitate to call this company or believe what they are recommending. They will also charge you a fair price and not try to take advantage or do more then you need. They are going about growing their business and reputation the right way - doing what they say they will do, charging a fair price and following up via call and text when you reach out to them. They left me with such a good experience I will only use them moving forward. Thanks Piedmont Septic Solutions - appreciate you guys!

Rowan Septic provided excellent service from start to finish. The team was professional, punctual,…read moreand very knowledgeable. They took the time to explain everything clearly and made sure the job was done right. What really stood out was their honesty and responsiveness you can tell they truly care about their customers. If you're looking for reliable, high-quality septic service, I highly recommend Rowan Septic. I will definitely use them again in the future!

I have been on a job with one of Rowan Saptic's portable toilets for 3 weeks and they have not come…read moreto pump it once. I have called several times from different numbers and they refuse to answer. It does not lock, the urinal is pooling up, there is ZERO blue liquid left, and there is no toilet paper.