Great service, very affordable prices, FRIENDLY staff. Request quote and call, won't regret it.read more

I read the other reviews and they were full of good experiences. I was still apprehensive as I had…read morenever used HelpTek. I had a major issue with my email account unable to reload. Dmitri fixed it for me at home for under $200. Great guy and entirely professional!

Dimitry answered my call on the first ring, was available at a convenient time, showed up on time,…read moregot the job done, gave me some good advice, and charged a fair price. I would use him again without hesitation.

Very recently I have "done business" at Tech505, and I was very satisfied. Yes, the owner is not…read moreexactly Mr. Personality Plus, but I wasn't paying him to put on a dog and pony show for me. He was polite, and he did a great job on my computer. And -- absolutely -- this repair shop is better than any other computer repair shops I've been to in Albuquerque over the years. I always wonder about the sole reviewer who is obviously SO unhappy. This is an honest review. I don't work there, and I don't know either of the men beyond a business relationship. (AND I'm almost 80 years old.)

DO NOT DO BUSINESS HERE! My little brother was a computer engineer and a hacker for the federal…read moregovernment at Sandia National Labs (DOE & DOD)! I used to work for Phillips Labs/DOD at KAFB as an engineering Tech! So I know personally from experience that, for the most part, "computer nerds" aren't the most sociable people with infectious personalities. This guy DJ, the owner, is just like that. His customer service skills are extremely piss poor! He keeps pushing you to pay $50 for a consulting fee without detailed explanation of his capabilities and any assurance whatsoever that he can get the job done. When this was SIMPLY and respectfully stated to him as a potential customer concern, he threw a tantrum like a little kid and hung up like a little punk. Computers are major purchases where you are spending as much as $3000 or more!!! Thats not chump change in this current economy. I was prepared to drop that because I need what I need and I have the money. However, just because a person may be smart enough to understand everything about motherboards, RAM Memory, and processor chips doesn't mean he knows how to conduct business properly!!! That seems to be the case here! If you are spending hundreds upon thousands of dollars, you want to be assured that you have someone that's going to be reliable and personable enough to answer your basic questions! Trust and believe that I know enough about computers that I'm not just asking errant non-applicable nonsense! When you get down to brass tacks, I just wanted to be assured that he was capable of delivering what i needed for the amount of money I was planning to spend (thousands) with him as opposed to going to a big box retail store. His lack of decorum, class, business knowledge, and patience was what I received! We don't patronize a business because they know they have the knowledge in their head but otherwise can't convincingly assure the paying customer that they and their money are in good hands! DO NOT DO BUSINESS HERE!!!

Had a claim with asurion with AT&T, and they got the claim started, brought the tablet in had them…read morefit the screen and now my tablet works again. No complaints

Service to have a Chromebook Flipscreen laptop fixed. Was it fixed or better than when I dropped it…read moreoff? I don't feel happy with picking it up after dropping it off to a professional business who receives money from customers claims (and having to pay the service fee isn't cheep $100). Turn in a laptop to be repaired you would expect small things like wiping off your dirty hand prints after working on it. but since that service cost as a cleaning! So remember that you don't pay for a clean laptop just to have it work. No call to let me know it was ready, just by chance checked the status of my repair in Verizon's Asurion's website. I wouldn't take my money here if it wasn't the only choice that was available in Albuquerque that Verizon can use. To me it's gross! Getting it back like this because I didn't turn it in like that so I expected at least the same amount of cleanliness, but when I called to ask why it wasn't at least wiped off, I'm told that's a cleaning and not part of the process for the issue. They don't see an issue. So that shows you the amount of detail they care for your business. Not sure if the computer(/touch screen tablet )works so that will be the next review.

I was having problems with my speakers and thought I had some viruses in my laptop. In only a day…read morethey fixed my sound issues and clean up and issues with viruses as well! Go here for all computer issues!

Eric took the time with me. Listened to all my concerns. Didn't laugh at me for my lack of computer…read moreknowledge....much appreciated. I have a fully functional unit again. Not a computer geek, always paid for help. The charge was reasonable. Money well spent!

We had a bad charge port on an iPad Pro. They took us in as walk-ins and diagnosed it quickly and…read moreaccurately. What more could anyone ask for? They fixed it same day and it's working well now. Very pleasant experience and staff was very attentive. Could have been much different as it was a Friday visit. Great attitudes that lead to great service.

Friends phone locked. We had been to multiple places who said if they did a reset he would probably…read morelose everything or sent us elsewhere. The woman here was fantastic! Explained everything and fixed it! Wow! Great job!

Absolutely best customer service I experienced in my life. They made everything easy. I came in…read morewith overwhelmed with what I needed computer wise and they walked me through everything step by step. Very honest and ethical company. I recommend them highly for all things computers and will be coming back.

computer was fixed but price was $500 an hour. Way too expensive, but new in town and needed to…read moreget it repaired for work

Here's why this place beats out online purchases for the same items…read more 1. It's local. When you go in you know EXACTLY what you are getting. If it is defective, they take it back. I've made numerous online purchases that were junk or described incorrectly. It's hardly worth the lower price if you have to go through the hassle of documenting, packaging and sending back, then hoping you get your refund or keeping track of the transaction. My time is more valuable. 2. They are knowledgeable and helpful in suggesting what will work and what WON'T work. On numerous occasions I've gone in and received a great work around with electronic mismatches (equipment that needed to play together but wouldn't). In the Age of Amazon, people want fast, cheap and good. Sorry, but you can only pick two. I defer to good when I can. Jake's Hallmark has been my go to for years. I'm never disappointed.

Closed during service hours without signage. I was really…read moreexcited to visit this as it was No. 1 on yelp for what I searched for on google. Pulled in at 12:00 on Monday, closed. Hours posted online said Monday - Friday 9-5 Sunday 9-4 This was also posted in the window. Another sign in the window was posted "We will be closing at 3PM Tuesdays." I am disappointed, that is all. I don't do this often, but without signage or anything about going to lunch or something would have been acceptable. But to pull up and just be closed in the middle of business hours is kinda dumb.

These guys restored some of my faith in humanity by helping me with my dying computer and giving me…read morea number of options costing far less than I thought I'd have to pay to get my work up and running again. Didn't ask for a penny in return for about 20 minutes of consultation and support. They even gave some tips to my friend who had come in with me. They are what customer service used to be.

My dad & i have taken our macbook to them & every one there is amazing. They work hard to get all…read morethe information necessary for repair. They communicate so well so we know exactly what needs to be repaired. I would recommend them for any computer needs. Thanks guys for all your work & help.