Great stain match. Higher quality paint. Colors seem more crisp and the paint covers better and in…read morefewer coats.

From the owner: Your local Sherwin-Williams Paint Store in Owensboro, KY, provides expert advice, premium coatings,…read morepaint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

My overall impression of SW is that they're not particularly interested in customer service. This…read morereview is for the Diamond Ave. store. I will say that Andy at the Lloyd Ave. store was very helpful and personable and referred me to Heather (District Coordinator secy). She was bored and uninterested when we spoke which didn't really surprise me given the general attitude of this company. With the exception of Conner (friendly, great attitude), the other young men exude an attitude of impatience, disgust and frustration. My painter overheard them while on the phone with her and was shocked. Their tone of voice and impatience with me came across loud and clear. Sadly, I wasn't the only one treated badly that day. I witnessed how another person was treated as the young men glanced snidely at each other and appeared to act as though they didn't understand him. Very immature behavior. You'll might not have a problem if you are a regular customer that orders lots and lots of paint from them.

From the owner: Your local Sherwin-Williams Paint Store in Evansville, IN, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online.

Was able to get a custom color from a window manufacturer matched, very helpful staff, been…read morecoming to this store since 1993 for all my residential and commercial painting projects.

Nice store and extremely helpful.read more

I purchased 2 hose fittings for a total of about $30. I needed different ones from what I currently…read moreowned so I was sort of flying blind. Of course, when I got them home and took them out of the package, they were the wrong size. I took them along with my receipt back to the store the same day. The plastic shell covering the fittings was still intact and the only evidence there was that I had ever removed them was the slit down one side of each package where I detached the plastic from the cardboard backing. I was told that I couldn't return them because they had been opened?!?! They were clearly not damaged and I just wanted to trade them for the correct size. Nope. I threw them on the counter and left. I will never go back. No one in my family will ever go back. Disgustingly poor customer service from a hometown business. I'm equally close to an Ace hardware so if I need to, I'll go there. In the meantime, I logged on to Amazon and purchased BOTH FITTINGS for $7 and received them the next day. People like to complain about how superstores like Amazon and Walmart are ruining small business, but when I tried to support a small business I was treated like dirt. The funnier thing is 2 days later I went to Autozone trying to match a fuse and the employee helping me tore open a package in the same way I had at True Value and she discovered it was the wrong fuse she just taped it up and put it back. Shame on you True Value in Tell City, Indiana. You give ALL True Value locations a bad name.

From the owner: True Value has a proud heritage of supporting the growth and success of independent retailers--it's…read morehow we started, how we operate now and how we see the future. In an age of retail chains and big boxes, we understand that both retail and wholesale customers still value quality products, exceptional service and expert advice. This is the foundation of our business.