Not satisfied. They replaced our entire system, at least that what we thought we were buying . We…read morebought this home in January. They came out in February suggesting a complete new system. 1)They cut a vent in our hardwood floor in a very bad place. 2) we called them because there was debris in our floor vent. They didn't replace the sheet metal boots. "Its not in our contract " 3)They told us we would receive $850 Visa card. It was $550. 4) they knew the pad for the unit was not level, Josh the sales man, said we will level the unit. They didn't LEVEL THE PAD. now water runs back to our foundation and under our house. And again "not in the contract " As a home owner. A complete $30,000 system would have covered all the above

Johnnie Carraway 6/27/25…read more We received prompt and professional service with Childers Heating and Air Conditioning during our recent AC issue. We placed a service call with the after-hours service I did follow up with the local office the next morning. Courtney had already seen the scheduled appointment for the next day and moved it to an earlier time slot. Connor arrived the next day even earlier than the scheduled time. We were impressed and pleased with the service we received from Connor. He is an exceptionally professional young man and very well educated in the HVAC industry. He quickly and accurately diagnosed and resolved the issue. Childers is fortunate to have Connor as an employee!!!

Heat went out in the middle of the winter storm. We called Duvall Heating and Air (used to be…read morePalmetto). He came the next morning, fixed our problem in less than an hour we were warm and cozy. He was extremely professional, knowledgeable and very fair. I did a prayer before I called him and truly feel it was a prayer answered.

When your AC goes out in the summer if is difficult to find a company available quickly. I called…read morePalmetto heating and air. He was out the next day. I have referred them to friends and they were very happy with the service. I am thankful knowing I have a professional that cares and will be there for me as soon as they can be!

Had a very bad experience with Long Heating and Air, they would not honor my warranty. Said…read more"internal error in our system misrepresented you as a warranty customer which caused this issue." Even though, I had confirmation from them stating I had a warranty. Called State Line, they were able to find our warranty and honor it. Helped us out tremendously. They were fast, courteous, thoughtful, and professional. Good honest people. They will be handling our yearly maintenance from now on.

State Line Heat and Air has been a Godsend to us. They came to our home immediately when we had a…read moreproblem with a system that was not theirs and fixed it pronto. They were reasonable and could not have been nicer. We need a new system now and they will definitely get our business. They work with you in every way possible. They have put in 2 new systems in our home (it has three) and we are calling them today for the third. Thanks State Line. Becky and Richard

This is another heating and air business that's been around a long time. They are known for their…read moreprecision work and for doing things right the first time. They are located near my home and I've used them in the past. They are considered to be on the expensive side, but ultimately you get what you pay for. This company did very good work for me and I have no complaints whatsoever!

Seriously great company. Our heat pump went out last night on 1 of the coldest nights of the year…read moreso far (of course!). I looked up companies on Yelp Riggins had 5 stars from everyone. My husband called them at 1:57pm. They called back at 2:02pm and the heat pump was fixed by 3:26pm. He first said that they would come by tomorrow (Friday) but then he asked my husband how old he was. When he told him that he was 82 the owner, James Riggins, said he would be right over! Super nice. Super knowledgeable. And very compassionate. I would call no one else EVER. These are the people that you want to do business with over and over again. Will recommend to everyone.

Read the other reviews and thought I would give this business a try. James was just as…read moreprofessional, honest and courteous as they all said. I was looking for maintenance as it had been quite some time since any maintenance had been done on the system. James came out same day and took care of my unit for a very reasonable price. It's so hard to find good service providers, I wish he could do all my home maintenance/repairs!!

I received two separate estimates for fixing the ductwork under my 70-ish year old house. The first…read moreestimate, the person walked down the steps into my storm cellar/crawlspace, took one dark picture, told me it all needed to be replaced, and quoted me what seemed an exorbitant price. Then a family member who has used American Veteran on two homes in recent-ish years recommended them. American Veteran came out and did an EXTREMELY thorough inspection of my ENTIRE storm cellar and crawl space (seriously, they were here for I want to say close to an hour). They took a lot of pictures, measured all of my vents and my air return, and quoted me two THOUSAND dollars *less*. The first company was correct, all of the ductwork DID need to be replaced, but between the much lower estimate and the fact that American Veteran did such a thorough job of PROVING why this needed to be done meant I was obviously going with them. It was such a big job that it did take them about a day and a half to complete, but they hauled away all of the old ductwork and I could tell the difference immediately when I was able to turn my HVAC unit back on! There was one thing that they unfortunately weren't able to fix (enlarging my return) due to a sewage pipe being in the way, but this was a surprise even to the installation techs (so basically something it would have been really hard for the estimator to notice even with how thorough of a job he did). This dropped my final bill about $500, so in the end, the total cost was around $2500 less than the estimate I received from the first company. Every person from American Veteran who came out to work on my house was friendly and did their best to explain whatever they needed to/answer any questions I had. Knowing that they also did great work on two other homes for family members, I highly recommend their services, especially if you need hefty work done!

Horrible installation. A 2/3 day install of 3 HVAC units took 6 months. We were hounded to pay…read moreour bill before completion. The system never really worked great and the repairs to cosmetic damage to our home were poorly done.

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

I went to a home with insufficient cooling that Childers Heating and Cooling had been to last year…read more The service ticket from Childers called for replacing an evaporator coil, metering device, vacuum, and recharging for $2600 under Trane warranty. The first observation was caps for the service ports were missing. The second observation was the suction line was too cool. Third observation was the compressor did not sound correct. With gauges on the service ports there was no Super Heat, 2 degrees of subcooling, and 44 degree suction line. Went to check the evaporator and there was no TXV present (Trane calls for a TXV/metering device). Maybe the technician replaced the TXV with piston that was too large. After pulling the refrigerant into the condenser, the piston was checked. Well, there was no piston at all. Explains all of the symptoms and poor performance. A TXV was added back to the system and is performing well. Hopefully, the compressor is not damaged. I do not understand how a technician could have done such a poor job.

I have used them a few times over the last few years for both heating and A/C. Mr. Carnes is very…read moreknowledgeable and honest. He guarantees his work so there's no charge if they have to come back but I'm happy to say I have had to do that.

Totally pleased with work of Mr. Randy Carnes. Came same day I called. Professional, knowledgeable,…read morehelpful, and a good price. Labor cost was less than parts. AC still working fine. Will be our AC man from now on. RMM