If you need HVAC help ASAP, call Bill Shuford Heating and Air. Next day service, showed up on time…read moreand made immediate repairs.. no shady deceptions, no "need an expensive part/need to order it". Nothing better than small local companies out-performing their much larger, corporate counterparts!

From the owner: There's a lot about indoor air quality that you might not know and certainly can't see. Up to 72…read moretrillion microscopic irritants, or allergens, find their way into your home every day. They include dust, pollen, pet hair and dander, dust mites, mildew, lint, fungus, most tobacco smoke, cooking grease and bacteria. Many of these particles are so small that your nose and throat can't filter them out, and they can get deep into your lungs. Breathe easier with American Standard's AccuClean air filtration system -- it removes 99.98% of particles and allergens from the air in your home. AccuClean is 100 times more effective than conventional 1" throw-away filters and ionic room appliances. Choosing an American Standard air conditioner or heat pump with an Energy Star logo is an important step to saving money on your utility bills--along with consuming less energy. What can you expect from a unit carrying the Energy Star logo? Air conditioners or heat pumps that have this symbol are at least 20 percent more efficient than the federal government's current efficiency standard. Purchasing an American Standard Heating & Air Conditioning unit with the Energy Star label ensures that you're getting the highest efficiency available. Be sure to ask your American Standard Heating & Air Conditioning dealer about local incentives that are offered by many utility companies and financial institutions for the purchase of Energy Star products.

I wouldn't even give this place one star. They will not return your calls at all. I've called the…read moreoffice with only the receptionist to tell me to call the technician. I would think that would be her job.

From the owner: Hopper Heating & Air offers some great heating and air conditioning services, heat pumps, furnace…read moremaintenance services, and more to those who are located in the Shelby, NC area. We are very proud to say that we have built a great reputation in this area for what we do and enjoy being able to continue making our customers happy. Our goal is to provide you with the best quality services at the best price possible.

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

Recurring problems with new installation, resulting in loss of air conditioning in part of house…read more They can't book a service call for four days!!! It's their job to remedy this problem and I can't get them here for a fix. I am really frustrated with this company and do not recommend!!!

6/28/23 service We…read morehad a problem with our Crawlspace and we were referred by some friends. Great decision, The Crawlspace King was very knowledgeable and professional. They eliminated our problems and were in and out as promised. Highly recommend this company!

We built our dream home in 2020. It wasn't long after we moved in and established a beautiful yard…read morethat we had a couple of wet/soggy spots in the yard that would never dry up. We called The CrawlSpace King and they came right out and determined that the areas in the yard that were wet and damaged were due to the drain lines from the down spouts. The only viable solution was to extend the drain lines about 120' to the edge of the property line. The guys were amazing! They came out when they said they would, worked hard, and left the place clean. You could hardly tell they had been there once they replaced the existing sod!! I highly recommend The Crawlspace King and his crew! Whether it's your crawlspace or extending drain lines to get water away from the house and yard, they are the ones to call for quality work that increases your home's value! -Steve

For 16 years I have had nothing but good things to say about Shelby Heating and Air!! However,,,,…read moreToday, October 1st, my whole system has been down since September 9th. Yesterday, the technician pulled my wires through the wall and will require him to repull new wires through wall, and he said he would come back tomorrow with a helper to finish. However,,,, I call this morning and I'm told that I'm a work in, try to get to you this week. UNACCEPTABLE, I will post the entire story or situation next week if not fixed TODAY, 10/01/2025. UPDATE: SH&A showed up yesterday on 10/01/2025, and they have my system up and running again. Thank you SH&A for taking care of a long time customer!!!

DON'T TRUST THIS COMPANY. The technician will steal your money. He will not arrive on time, 2 hours…read morelate. He will overcharge you and pocket the rest.

I received a call from one of the owners. He was not only apologetic and accepted responsibility,…read morebut he made it right! I will be utilizing their services in the future. I was very impressed with the tone and sincerety of the call.

Yikes..... yikes…read more Service tech was awful. Lazy and SHADY! Claimed he couldn't detect for a Freon leak until he charged me $2,700 to fill the system of Freon! He never even mentioned you can detect using Nitrogen, which is FREE/ included in diagnostic check. Management did apologize for this tech and was nice. Although I will never be able to trust anyone to perform honest work from this company. Save you time, find a smaller local HVAC company that is more trustworthy....