Scheduled a fall maintenance checkup, and though there was confusion regarding the original…read moreappointment (was to be in the morning), they quickly maneuvered and a technician was here early afternoon, same day. Technician, Nick, was friendly, communicative, thorough and professional. Maintenance was performed, and the older unit needed a couple parts, which he was able to order immediately and as promised, installed within a few days. In my experience, Childers has stood behind what they say they will do and deliver as promised.

I called Childers Heating and Air on Saturday morning after my AC stopped working. A technician…read morearrived but refused to fix the unit that day, explicitly telling me, "I can't really fix it today because have a lot of calls behind you and this would take like an hour, but I can come back maybe Tuesday." As a result, I was left stranded all weekend with three kids in an 85-degree house (90s outside) just because of poor scheduling on the their part. Childers Heating & Air later tried to excuse this by claiming it was a "maintenance issue" (dirty coils). While coil cleaning is routine maintenance when a system is running, it stops being "maintenance" and becomes an emergency repair the moment the system is in total failure. After I called to complain on Monday, they managed to move my appointment up to that afternoon. However, when the same technician from the previous visit arrived, he knocked, waited a mere 20 seconds, knocked again, and then muttered, "You cant even answer the f***ing door?" right in front of my Ring doorbell. I have this incredibly unprofessional behavior caught entirely on video. To the company's credit, once the work was finally done, the unit began working great. After I called management to report the technician's language, they did offer to cover half the bill and gave me a year of their club membership free of charge. While I appreciate the office trying to make it right after the fact, the actual experience of being abandoned in the heat and then cursed at by their staff on my own doorstep was completely unacceptable.

Heat went out in the middle of the winter storm. We called Duvall Heating and Air (used to be…read morePalmetto). He came the next morning, fixed our problem in less than an hour we were warm and cozy. He was extremely professional, knowledgeable and very fair. I did a prayer before I called him and truly feel it was a prayer answered.

When your AC goes out in the summer if is difficult to find a company available quickly. I called…read morePalmetto heating and air. He was out the next day. I have referred them to friends and they were very happy with the service. I am thankful knowing I have a professional that cares and will be there for me as soon as they can be!

Had a very bad experience with Long Heating and Air, they would not honor my warranty. Said…read more"internal error in our system misrepresented you as a warranty customer which caused this issue." Even though, I had confirmation from them stating I had a warranty. Called State Line, they were able to find our warranty and honor it. Helped us out tremendously. They were fast, courteous, thoughtful, and professional. Good honest people. They will be handling our yearly maintenance from now on.

State Line Heat and Air has been a Godsend to us. They came to our home immediately when we had a…read moreproblem with a system that was not theirs and fixed it pronto. They were reasonable and could not have been nicer. We need a new system now and they will definitely get our business. They work with you in every way possible. They have put in 2 new systems in our home (it has three) and we are calling them today for the third. Thanks State Line. Becky and Richard

Seriously great company. Our heat pump went out last night on 1 of the coldest nights of the year…read moreso far (of course!). I looked up companies on Yelp Riggins had 5 stars from everyone. My husband called them at 1:57pm. They called back at 2:02pm and the heat pump was fixed by 3:26pm. He first said that they would come by tomorrow (Friday) but then he asked my husband how old he was. When he told him that he was 82 the owner, James Riggins, said he would be right over! Super nice. Super knowledgeable. And very compassionate. I would call no one else EVER. These are the people that you want to do business with over and over again. Will recommend to everyone.

Read the other reviews and thought I would give this business a try. James was just as…read moreprofessional, honest and courteous as they all said. I was looking for maintenance as it had been quite some time since any maintenance had been done on the system. James came out same day and took care of my unit for a very reasonable price. It's so hard to find good service providers, I wish he could do all my home maintenance/repairs!!

I received two separate estimates for fixing the ductwork under my 70-ish year old house. The first…read moreestimate, the person walked down the steps into my storm cellar/crawlspace, took one dark picture, told me it all needed to be replaced, and quoted me what seemed an exorbitant price. Then a family member who has used American Veteran on two homes in recent-ish years recommended them. American Veteran came out and did an EXTREMELY thorough inspection of my ENTIRE storm cellar and crawl space (seriously, they were here for I want to say close to an hour). They took a lot of pictures, measured all of my vents and my air return, and quoted me two THOUSAND dollars *less*. The first company was correct, all of the ductwork DID need to be replaced, but between the much lower estimate and the fact that American Veteran did such a thorough job of PROVING why this needed to be done meant I was obviously going with them. It was such a big job that it did take them about a day and a half to complete, but they hauled away all of the old ductwork and I could tell the difference immediately when I was able to turn my HVAC unit back on! There was one thing that they unfortunately weren't able to fix (enlarging my return) due to a sewage pipe being in the way, but this was a surprise even to the installation techs (so basically something it would have been really hard for the estimator to notice even with how thorough of a job he did). This dropped my final bill about $500, so in the end, the total cost was around $2500 less than the estimate I received from the first company. Every person from American Veteran who came out to work on my house was friendly and did their best to explain whatever they needed to/answer any questions I had. Knowing that they also did great work on two other homes for family members, I highly recommend their services, especially if you need hefty work done!

Horrible installation. A 2/3 day install of 3 HVAC units took 6 months. We were hounded to pay…read moreour bill before completion. The system never really worked great and the repairs to cosmetic damage to our home were poorly done.

Recurring problems with new installation, resulting in loss of air conditioning in part of house…read more They can't book a service call for four days!!! It's their job to remedy this problem and I can't get them here for a fix. I am really frustrated with this company and do not recommend!!!

We all know that if we don't maintain the things that we have they will turn to junk. Childers I…read morefound them polite, professional, and able to schedule a quick appointment. Thank you Childers, I look forward to our business relationship.

I have used them a few times over the last few years for both heating and A/C. Mr. Carnes is very…read moreknowledgeable and honest. He guarantees his work so there's no charge if they have to come back but I'm happy to say I have had to do that.

Totally pleased with work of Mr. Randy Carnes. Came same day I called. Professional, knowledgeable,…read morehelpful, and a good price. Labor cost was less than parts. AC still working fine. Will be our AC man from now on. RMM

When our heating oil furnace quit for good, all I can say is "thank goodness for Painter's Heating…read moreand Air!" They came to our home, promptly, and gave us a detailed written estimate for replacing the old unit and installing a new American Standard natural gas unit. The estimate included all the new piping, permits and accessories. We accepted the bid. It wasn't the cheapest, but it was the most detailed. We believed that the prompt, professional manner with which they gave us the estimate should be an indication of their work. We were right! The workmen were careful of our home and property. They were thorough and really seemed to care about providing exceptional service. The unit installation had to be coordinated with the local gas company and the city. They handled everything for us. The installation went without a problem. It works great...and they didn't leave a mess :) Bottom line...I will certainly be calling them when it comes time to replace our upstairs heating unit and to handle any other heating and air conditioning needs. I am so happy that I found them!