Horrible!! I needed to fix a small dent in my front valance. Quoted over $2000 as Caliber wanted to…read morereplace my fender (not needed) AND replace my front bumper (also not needed). What I actually needed and had done elsewhere was to pop the dent back out in the front valance and pop back into place. 30 min max repair. No where near $2000. The honest repair shop only charged $150. Thats what it should be. I am not stupid Caliber. If you don't want to be taken advantage of, avoid Caliber! Or do your own research to insure you are not astronomically over charged. Horrible business and behavior. I am appalled!

Brenda and the team were amazing! It was easy to drop off my car. She treated me as if I was her…read moreonly customer and they beat the origional estimate on when I'd have my car back. My Bronco looks amazing, like new! Thanks for a job well done!

Fixed our vehicle door much faster than anticipated. And..it looks great! The staff is awesome!read more

These people are fantastic! They did a great job on my car and kept me totally informed during the…read moreprocess. The person working with me was named Sally, and she went way above what could be expected for regular customer service. I highly recommend them and her.

BEWARE OF FRAUD! Have now picked up the car and have a bit more understanding of why they kept…read morebeing dishonest. Here is the complaint now submitted to BBB. The auto repair shop replaced at least one part on the car that was not damaged with a lesser more used part. The primary known part at this time (although others may be found) is the steering wheel. The steering wheel was not damaged when the car was dropped off. When the car was returned the steering wheel had been replaced by a much more worn part. This part being touched at all was not disclosed in any of the paperwork. Resolution of this issue needs to be the return of the original steering wheel or a replacement new steering wheel from the factory. In addition they will need to pay for that steering wheel to be replaced by the dealership. In addition I would like this came to be noted with this fraud.

Friendly staff, timely repair. On quality, I have some…read moreconcerns... The pain match was amazing, no difference between the replaced door and the rest of the car. During the initial review of the car, before repair, I specifically pointed out everything I saw, and thought they were taking notes. When I received the car back, one are I had pointed out had not been repaired (alignment between two pieces), so had to go back for them to fix (didn't require paining, just adjustment, so done in few minutes). Not sure how they missed that as it was easy to see and I had specifically pointed it out. Wondering how they check the car before returning to the customer. The second issue was that they had to replace a wheel that had been scratched. when I received the car back, the steering wheel wasn't straight. From experience, that should be an easy fix (again, how did they miss that during quality check before returning the car??). They took the car to whoever did the alignment, and they couldn't fix it; they said that if they straghten the steering wheel, they lose alignment and if they align the steering wheel is not centered. Carstar simply gave up and said they couldn't fix it. I know a place where I take my cars for alignment, so I asked Carstar to pay foir it. They asked for an alignment quote first, but that means at least two trips, so I went ahead and aligned it (this place said it was easy and very standard, steering wheel is now good and the car aligned). Sent the invoice to Carstar and I don't really have high expectations on getting this reimbursed, after the slow communication we have seen after the car was return upon completing the repairs. My opinion only: it seems thet adertise a lot about the lifetime warranty and how great they are on that, but in reality they drag their feet, they lack a good quality control, and some of the shops they use for "other things" (like alignment in this case) are not the best at what they do.

I had a bumper repair, ceramic coating and interior detailed. I couldn't be more pleased!read more

The shop is located within a neighborhood area in Chatfield and parking might be a little tricky…read morebecause their lot is usually full of customer vehicles. Indiscriminate and plain jane, this is your typical old school body shop. Nothing fancy, no lounge area, but plenty of skilled mechanics with service talent. I highly recommend the shop because they are trustworthy and do excellent work. I discovered them from another service provider who gave accolades for their body repair skills. While this is not their speciality, after picking up my car, we discovered some issues with factory codes. I can't thank Heath enough for troubleshooting the codes and his service on my car. The estimate was pretty spot on, albeit I did have another issue to address to make the repair complete. Pricing is reasonable for definitely the quality work and detail they do. The owner Steve is pretty knowledgeable with a no nonsense approach so you won't get a sales pitch or upselling. Hopefully no other haphazard occurences to frequent them but it's good to know they are around if ever needed. As they say, a broken car is like a broken heart, it takes time and patience to fix it. And you are no mechanic or body shop so bring it in to the guys at Chatfield Auto.

Work was done great! I've used some other shops before and I noticed issues later on. For context,…read moreI have an older vehicle but the paint match is perfect and it's around 2 months from receiving my car back from them. Very pleased with the work and great job!

Wreck Effects Auto Body is truly a rare gem in the auto industry…read more We were referred to them by our trusted mechanic after our family SUV was involved in an accident. Not only did they store our Lexus LX for nearly two months while the at-fault insurance company (cough USAA cough) dragged their feet, but they also helped protect us from being bullied and ignored during the entire claims process. They advocated for us when the at-fault's insurance company stopped responding to our emails and calls and walked us through every step with patience, clarity, and compassion. When it came time to purchase a replacement vehicle, they even did a pre-purchase inspection to make sure it was safe for our family. That kind of care and attention to detail is something you don't see every day. Everyone we interacted with at Wreck Effects was genuine, kind, and down-to-earth. They never tried to upsell us or take advantage of the situation--instead, they extended us grace, gave us honest advice, and went above and beyond when they didn't have to. I would recommend them to absolutely anyone, especially those with luxury vehicles. Their professionalism, communication, and integrity are unmatched. If you're looking for people who will treat you like more than just a number, this is the shop to trust.

Based on their very high rating on Yelp I visited Quality One Dent on Dec 17 2024, for a repair…read moreestimate for front end damage on my 2025 Volvo XC60. While examining my vehicle the estimator Paul allowed the hood to free-fall onto the safety catch, which was still in an up position, likely because it was not functioning correctly due to the front end damage. I saw this as it happened, but not quickly enough to prevent it. We opened the hood again to find the frame of the safety catch now pushed down inside the surrounding platform. Paul immediately apologized and said, 'that's on me.' He tried to return the safety latch back to its original position but failed. He then asked for the keys and drove the vehicle inside their shop to repair the catch. He returned with the latch held in place by duct tape surrounding the frame of the catch (you can see this in the photo attached to this review). He assured me they would 'take care' of this when I brought the vehicle back for repair of the front end damage. Upon receiving their repair estimate via email later that day I noticed it included a line item for $96.47 for the safety catch. The line item showed labor was 'included.' At this point I decided it may be better to take the vehicle to a certified Volvo repair center because the estimate from Quality One indicated they were not qualified to re calibrate the front end camera. I returned to Quality One later that same day to ask for compensation for the broken safety catch. Paul seemed willing to compensate me for the damaged catch, but then the owner PJ was called in. PJ basically said as far as he was concerned the safety catch was already broken and I should just have insurance cover that cost as part of the overall repair. I tried to reason with him, but he wouldn't budge. This has been very upsetting for me, as Paul clearly admitted to breaking the frame of the safety catch. At this point there is nothing I can do but post this review as a warning to others who are considering using Quality One Dent for their repairs.

All Danielle the Business Manager has done is confirm exactly what I said. They didn't fix my car…read moreright and it was extremely difficult and exhausting to get Quality One Dent to admit their mistake and fix it. Exhaustingly and after much dialogue they made a second attempt to re-install the same exact bumper. Interestingly, after their second attempt it aligned better - so it was poor quality the first time! It was the exact same bumper and it was never replaced with an OEM bumper so why couldn't they admit it was shoddy workmanship and as Danielle stated "take great pride in their work and commitment to customer satisfaction" - and fix it correctly. Ultimately, they could improve the result - they just didn't want to! Look at the attached pictures (and also my previously supplied pictures) and you be the judge. These were MY photos - not Quality One's photos. After two attempts, with the SAME exact bumper, ironically, they were able to realign better. Because of Quality One Dent's refusal to accept that the first install was terrible, BOTH sides were difficult - including Quality One Dent. After holding onto our car for many, many weeks, and when it was apparent they had to make a second attempt to install correctly, now all of a sudden Quality One Dent had no room for my vehicle at their lot. They had no problem with the multiple weeks they sat on it at their lot (when they said they would only need it one week) but now because they're angry and unwilling to work with their customer, they wanted us to take it home with the initial bad install and shoddy workmanship and bring it back later. Ridiculous and very transparent their intentions. Incredibly unprofessional.

Recently took my 2020 Rav4 to Auto Magic Collision Repair and had an absolutely exceptional…read moreexperience. From the moment I walked in I was greeted by friendly staff that took the time to explain the process to me with dealing the other persons insurance company. They were able to fix my car within a few days and detailed the entire vehicle to make it look like new again. I highly recommend this company for fast, reliable, and accurate collision repairs.

This shop is absolutely incredible to work with. Jeremy is the man and he is super helpful and…read morehonest. I would trust this dude with my first born and we just met. They hooked me up with great pricing and helped me out to get my car looking better than ever. Just a really solid group of people and I'm so so happy with everything they have done for me. Will be coming back and sending people here for years to come! Thank you!

Ashley is the best! She will see you through any problems and is always helpful. This is the best…read morelocation.

We got an estimate, and are ready to get the work scheduled, but no one answers the phone or…read morereplies to emails. So we booked with a different body shop. I have had work done at Caliber in the past and they were great.