A very professional and knowledgeable staff There is never…read morea time that they can't take care of your business Fantastic store

Great effecient service. EVen when busy they staff up to meet demand. Highly reccomendread more

The service was quick and easy (for me). I was returning packages because things didn't fit. As I…read morewalked in, the worker said "here we go..." as if I was burdening her with my packages. I had everything ready so it didn't take long to scan. There are things we like about our jobs and things we don't like. Just do the job, complain later when the customer isn't in front of you. That's all.

I want to give NO stars but Yelp does not have that option…read more Please beware. Do not ship anything fragile from this store. Were the girls polite? Yup. Did they assure me they knew what they were doing? Of course. I paid $98.08 to ship several items back to my home in California. That is alot of money folks. One of the items I shipped is a very fragile and valuable Boxer statue. It is a limited edition which has not been made in years. I questioned the gal over shipping it back to my home or just bringing it on the plane with me. They repeatedly assured me they do this for a living and my statue, and all other items, would be carefully packed. The box arrived several days later. Just a plain brown box and crushed on top. Looks like either someone sat on the box or put a very heavy object on it. But it is crushed. I opened the box and was happy to find lots of bubble wrap but no peanuts. I removed 7 lbs of various books, show catalogs and a framed picture. With hardly any cushion sat below my prized dog statue. BROKEN!!! The weight of the 7 lbs of books coupled with the crushed box top had broken the ears off my boxer dogs! I was devastated. Who puts 7 lbs of books on top of a fragile statue?? I told them over and over again it was valuable and fragile. 7 lbs of books........almost $100 paid to ship "safely".......the most important thing in the box is broken. Oh, and all the super light items were on the bottom. Of course. I have sent an email to the store and am trying to get an email to their corp office. I bought insurance but seriously.........you can't replace this hand crafted item. They are very sought after and collectible. That is why I bought it and tried to safely ship it. Beware !! **Day 2 and no response either from the store or the corporate office. BEWARE !!!

I was working a tradeshow and had all of my booth materials sent here. The staff was incredibly…read morepatient. One of the packages was missing. We figured it out and since it was picked up by the driver and didn't come till later that afternoon, one of the employees walked my package over to my hotel for me, which was incredibly generous of them and extremely helpful. Thank you so much. We will continue to use UPS as our preferred shipping option.

Prompt friendly service. They help me to make sound choices for my finances & provide options.read more

Beware of A-1 Gene's Mail Box Service. I hired them to replace a damaged mail box at a rental…read moreproperty I own. I talked to Gene via telephone and when given choices of small, medium and large mailboxes decided on the medium size. He said they would be out the next day to replace it. They did come out the next day and replaced the box, but when I drove past the house the same day noticed that the mailbox was not a medium size but a small. I had left them a check to cover a medium mailbox installation. I called Gene and he told me they replaced the box with the same size mailbox but never offered to refund the difference in cost. I requested the difference in cost to be refunded to me. Reluctantly he agreed to do that (just $5.00!) Today I had to stop at the rental for another reason and examined the mailbox more closely. The top of the box was covered with scratches and the door was slightly dented. I call Gene to tell him how unhappy I was with the service and he told me I didn't have to do business with him and hung up. I suspect an inferior box was used because the home was a rental and he did not think I would notice. Wow! This is clearly a dishonest business.

A-1 Gene's Mail Box Service fixed my mailbox, however, the owner closed my front door behind him…read moreand locked me out of my house. They had to call a locksmith service for me and then took off as soon as they arrived. The locksmith charged me $250. When I called A-1 Gene's Mail Box Service to get the name of the company they called and let them how much I was charged, they didn't even offer to share in the cost even though they were responsible for the lockout.

The girl behind the counter told me she could help so I went over to her line. Her name started…read morewith a Z like zyrega or something like that. I said I had an Amazon return. She started eating a bread stick right when she started to help me. I couldn't understand what she was saying and after she finished she told me to email her the return label. I did and she scanned it. Printed out a sticker and handed it to me. I asked if that was it? she said yeah. Very unprofessional. If she doesn't want to do her job maybe she should work in the back where her attitude won't affect the business.

The young man that took care of me was quick and courteous, in and out in less than two minutes.read more

This store is a rip off. Returning free shipping from Amazon ends up costing $9. No printed…read morelabel $4, item shifts in box $3 packing, oh, no tape $2

Rude and unfriendly staff. Worst experience I've ever had at this store. Maybe he was having a bad…read moreday, but not sure I'll go back. Plus I tried calling to ask a question, nobody answered and it said the voicemail was not set up.