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    Palazio Salon & Day Spa

    3.6 (470 reviews)
    Closed 10:00 am - 8:00 pm

    Services - Palazio Salon & Day Spa

    Manicure

    Manicure and pedicure

    Nail fill-in

    Palazio Salon & Day Spa Photos

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    Recommended Reviews - Palazio Salon & Day Spa

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    Reviews With Photos

    Nude set with one "stiletto" nail
    Jaela R.

    I loved how my nails turned out, but the nail tech didn't really know how to do a stiletto nail. She struggled and I kept saying to make it sharper, but I settled with the almond shape and kept the rest square. The nails were cute nonetheless....BUT they tried to up-charge me without my knowledge. Luckily, my boyfriend was there to speak up for me and see what was going on. I wanted a nude acrylic with a clear top coat, simple right..just 2 products? but somehow she added clear gel polish which made my total cost $30 extra. I asked how that could be and they stumbled across different excuses that made no sense. First it was, "This is gel that's why" so I said "Okay, I didn't want that so can you take off the top coat so I don't have to pay $30 for it" thennn they switched it to "Oh it's because you wanted a nude acrylic instead of clear acrylic so it's extra". Like WHAT? Mind you, for $30 I could buy a whole bottle of gel top coat and/or a small tub of nude acrylic lol. The owner ended up charging me the regular price and was understanding about my frustration, but this situation definitely broke the trust between me and this company. Not sure if I'll be returning.

    Very shiny Gel polish manicure
    Jeni K.

    Very friendly staff took care of me when I went here for the first time. The wait time was quick for me when I walked in on a weekday and I got a basic pedicure with a gel polish manicure. Quality products were used and 3 weeks later it still looks great, no chipping or lifting at all and still very shiny. Will come back again soon.

    Keahi L.

    Great experience here recently! Easy to call in a same-day reservation. Showed up and was assisted right away by the receptionist. My nail tech this time was friendly and the absolute sweetest. She gave me a five-star pedicure. Massage, cuticle care, exfoliation, and nail polish painting was all amazing. I never felt more comfortable here. Everything was clean and organized. Prices are reasonable! All nail polishes are available for regular polish and gel. So many beautiful color and glitter options. Happy to come back!

    Gel pedi
    Porsche S.

    Carly is my go to girl! She does my lashes every two weeks and just did my nails this past week for the first time. She does gel and acrylic. Prices are so ridiculously reasonable! They accept credit cards. The salon is clean and everyone is so friendly. It is located in Pearlridge Mall, so parking is always easy. The mall can get busy on the weekends, but if you're free on the weekdays you will have no wait! I love my lashes and I love my nails! If you want a local girl, go see Carly! She will take care of you! She's the best!

    they're so cute
    MaryAnn C.

    I have been coming to Palazio for a very long time now and to update on my last review, they really have not let me down. From the service to quality are both very good. I highly suggest getting your nails done here. Every time I come in, I am immediately greeted to nice customer service.

    Jaimee S.

    First time checking in here. Always passing through, I have been meaning to try it out. Today it was for my hair! A color retouch to be exact. I called ahead to see about availability and they fit me in around lunch time. I was very excited as the holiday season was a busy one and I was unable to make my last couple hair appts. The staff was friendly and accommodating and the stars alone is purely for aesthetic purposes as the atmosphere here was beautiful and serene. Perfect for a much needed break! In addition my hair stylist Clarissa was wonderful and very sweet. She knew my exact color shade and I enjoyed our conversations too. My hair was silky smooth at the end of the appt and I felt very much rejuvenated. Thank you for the great atmosphere and great service as well as the convenient location set right in the heart of Pearlridge (across from Goma Tei). I will return, maybe to do the nails as well!

    Susan M.

    Dont let this happen to you my eye Is red painful an swollen. Its watering Its been 3 days now if I dont open my eye's wide like his my right eye would be closed. I trusted this company & Jenny who for the 3rd time has done my lashes. I will be needing to go to the DR an if Its permanent damage I will sue. I will go back today an ask for a full refund. Be aware you could never know? This could happen to you.

    simple and cute
    Muniana K.

    LOVEEEE how my nails came out, I usually don't go for glittery colors but jenny had me try it & it came out SOOO CUTE! 10/10 for service. Lovely place to come and relax down while getting your nails done JENNY DO EM DA BEST!

    Thanks to Saki & Clarissa for taking care of me, they are both Fantastic!!!

    Yes I look forward to Have Chantillie Cruz, do my Hair once again she took time off to have her 2nd Child and I am so glad to have her Serve me this Sunday @ 11:00am, absolutely awesome with her!!!

    Acrylic with gel polish and design.
    Breanne H.

    Jenny has been taking care of my nails for almost 6 months now. I haven't been able to find anyone who's work last this long and is very open about designs and colors! Thank you so much Jenny!!!

    Jenny did it *Again* My nails have never looked better! I absolutely LOVE mani/pedi day with Jenny at Palazio's! Every time I go, I get A+ service and the best nail art!

    Love my nails short,  professional, but must have some Bling. Mahalo Nui Loa Vicki!!!! Xoxo

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    Page 1 of 12

    Palazio Salon & Day Spa Reviews in Other Languages

    Ask the Community - Palazio Salon & Day Spa

    Do you guys do acrylic pedicures?

    Yes

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    Review Highlights - Palazio Salon & Day Spa

    In light of my negative reviews, I want to update and give five stars to say that I've found nothing but amazing experiences when I book with Diamond.

    Mentioned in 65 reviews

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    Couture Nails & Spa - Brow lamination

    Couture Nails & Spa

    4.5(927 reviews)
    2.1 mi
    $$
    Locally owned & operated
    Walk-ins welcome

    This review is long overdue!…read more I brought a friend to couture nails today for pedicures, however I had been coming here for a few years religiously and never got around to writing a review. Staff here is always so friendly and welcoming. Also very efficient! The salon is clean too, and they now offer beverages for purchase while you get your services done. I had been going to Tony and Twan for a couple of years and stopped once life took over.. but I missed seeing them! Shared parking lot outside which you can usually find parking, but it can get full during busy times. Always satisfied with my nails after coming here and I'd say prices are reasonable.

    Absolutely not. Professionalism was trash. Girl charged an…read moreobscene amount of money for the most basic gel overlay with design. Think $125 for $70 job (at most). Soaked my fingers in acetone for 5mins and then tried to belittle and criticize me saying my nails "were weak" well, do you think acetone is healthy for your nails,Goofy? Whole personality was just dry . Anyway- tips for my fellow Yelpers. You can text your appointment request in. There are many, many Techs so I'm sure getting seen wouldn't be an issue if you're looking for something last minute. There's a 3% CC surcharge, so bring cash if you'd like. They do have a "rewards" program which I thought was neat.

    Photos
    Couture Nails & Spa - Wispy Wet Volume Lashes

    Wispy Wet Volume Lashes

    Couture Nails & Spa - Lash perm

    Lash perm

    Couture Nails & Spa

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    Queen Nails - Happy birthday to you

    Queen Nails

    2.6(240 reviews)
    2.5 mi
    $$

    I have been coming here for years, and the service used to always be excellent. Unfortunately, over…read moretime, the quality has continued to decline. During my most recent visit, my French tips started coming off the very next day. There were also many air bubbles, and the cuticles were not properly cleaned or prepped before the service was completed. My gel toenails had the same issue. The cuticles were not properly cleaned, the gel application was not done correctly, there were visible air bubbles, and the polish started peeling shortly after. I have no problem paying for quality service, but I do expect the work to be done properly and professionally. Unfortunately, it feels like the focus has shifted more toward rushing customers through rather than taking the time to provide quality work and proper attention to detail. I have given this location several opportunities to improve and redeem themselves, but unfortunately, I will not be returning. There are other locations that provide much better service, quality, and attention to detail.

    I've been coming to this shop while here in Hawaii helping my parents. I keep coming back because…read morethey are incredible! Their pricing is reasonable, they have nice conversations with you if that's what u want, very quality work! Overall 10 stars if I could give them that. I want to take them back to Vegas with me! Great job!!

    Photos
    Queen Nails - Looks Like 221

    Looks Like 221

    Queen Nails - Thanks for continued support Queen nails

    Thanks for continued support Queen nails

    Queen Nails

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    Simply Lavish - I got my hair dyed and styled this year 2024 by Kanae.

    Simply Lavish

    4.7(46 reviews)
    0.9 mi

    Great customer service! A billion stars Big shout out to…read moreAmani for being so patient and calm during my service. My nails look clean and I felt relaxed and in good hands

    Extremely unprofessional and rude customer service. I received an email saying my appointment was…read morecanceled on the day of, so I gave them a call. The receptionist informed me that they had called me several times and left voicemails to confirm the appointment, however I did not receive a single call or voicemail from them. I'm not sure if they have the incorrect phone number on file, but instead of rectifying the situation, the person I spoke to on the phone was extremely rude. Would not recommend this place to anyone. There are many other better options on the island that will actually treat you like a paying customer. Update in response to business owner: Thanks for your response. I'd like to clarify a few points from my perspective, as I feel parts of your reply are dismissive of the customer experience. First, I did not receive any missed calls or voicemails from your business prior to the cancellation email, despite what you've stated. It's not acceptable to imply I was unresponsive when I had no way of knowing you were trying to reach me. Second, when I called to understand why my appointment was canceled, the person I spoke to was anything but polite. Instead of trying to resolve the situation or offer any real assistance, I felt I was met with an attitude that was unnecessarily condescending and unprofessional. I would've been understanding since there clearly is an issue with the phone number, but the lack of customer service and any resolution to the situation prompted me to write this review. A little empathy would have gone a long way. While I understand the holiday may have created some scheduling challenges, I don't believe that excuses the way the conversation was handled. I had the call on speakerphone, and even my friend commented on the tone and attitude I was met with. Rather than repeatedly insisting that several attempts were made to reach me, I believe it would've been more helpful to focus on finding a solution. If I were in the business owner's position, I would've said something along the lines of: "We did try reaching out to confirm your appointment, but it looks like there may have been an issue with the contact number we have. Since the Fourth of July is a busy holiday, we had to cancel, but we'd be happy to reschedule and ensure we have the right number moving forward." That kind of approach would have gone a long way in making me feel valued as a customer. I'm sharing this experience so others can make informed decisions. I stand by my original review. 2nd update in response to business owner: Thank you for taking the time to respond again. I understand you're trying to provide clarity, but from a customer's perspective, what stood out most was not the explanation - it was the tone and lack of empathy during our interaction. Regardless of what your internal records show, I did not receive any calls or voicemails, and when I called to ask why my appointment was canceled, I was met with defensiveness rather than understanding. During our phone call, I was also never rude or disrespectful, so I was taken aback by the tone I was receiving. I'm not sure why I did not receive any calls or voicemails from your business, so clearly there was a breakdown in communication. I have my call log and voicemail history, which show no missed calls or messages from your business. To be honest, if I had received them, I wouldn't be taking the time to write this review or continue this conversation. If I had actually received the calls and voicemails and failed to confirm, I would take full responsibility and accept that the cancellation was on me - but that simply wasn't the case. Instead, I was met with an attitude that felt more like I was being blamed than helped. A more customer-focused approach would've been to acknowledge that something may have gone wrong and offer a simple resolution - not just recite policy. As a constructive suggestion, you may want to consider using additional communication methods like email or text notifications when confirming appointments. It could also be those automated messages as well in order to prevent misunderstandings like this in the future. I've shared my experience so others can make informed choices, and I hope this feedback helps improve how similar situations are handled going forward.

    Photos
    Simply Lavish
    Simply Lavish - I got my hair dyed and styled by Kanae the year Jan 2023.

    I got my hair dyed and styled by Kanae the year Jan 2023.

    Simply Lavish - Balayage on virgin black hair w/ Kanae

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    Balayage on virgin black hair w/ Kanae

    The Glam Bar - Two nail stations and two comfy chairs for pedicures.

    The Glam Bar

    5.0(14 reviews)
    1.6 mi
    $$

    This was my first time at TBC, it's cute, clean, nice and cool and the employees are friendly…read more There's about 3 or 4 eyelash extension stations, two oversized chairs for pedicures and two manicure stations. But I'm so glad to have found this place on Yelp/instagram. I messaged The Beauty Collective on IG asking how to book my appointment and they replied right away. So I texted Rossy and she took me in a few days before my trip. Rossy is a sweetheart and her work is amazing!! You can tell she's very passionate about her art because she's very meticulous and takes her time with you ensuring everything is to your liking. Thank you Rossy

    The Beauty Collective (formerly know as LAC Nail Studio) is hands down (no pun intended LOL) my…read morego-to for quality nail care. Tucked away in a small strip mall in Pearl City (further down the street from Longs and Zippy's Pearl City, headed town bound), The Beauty Collective is truly a hidden gem. Rossy (follow her on IG @justfab_nails) is my one and only go-to nail technician. I've been seeing her for years now, and come to think of it, I found her and this amazing salon when they first opened their doors years ago by guess who? Yelp of course! Rossy has helped take care of my nails, does quality nail cleaning, and a great job with gel application. Her prices are very reasonable and her services, top notch. Nail services are by appointment only (text her, it's the best way to get in touch with her and schedule an appointment as she doesn't answer her phone if she's with a client). During your appointment you can expect dedicated time to you and only you. Care is taken and she never rushes. I've always found my visits very relaxing and I can focus on myself for the moment. There's a great selection of nail and gel polishes. I'm a huge fan of her selection of glitters, metallics, and nude colors. Sometimes I feel like matting and others, high gloss - Rossy has got it all. Parking can be a bit tough if your appointment is around 9a or 10-ish because of other businesses, so prepare in advance to get there early. If you have time after your appointment, check out Button Up Cafe. Their breakfast grinds are awesome (check out my yelp review on my experience there).

    Photos
    The Glam Bar
    The Glam Bar - Lashes done by Chrishelle

    Lashes done by Chrishelle

    The Glam Bar - After. Thank you Ari!!

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    After. Thank you Ari!!

    Adore Nails and Spa - She cut my toe!

    Adore Nails and Spa

    4.0(175 reviews)
    0.4 mi
    $$

    Love getting my nails done here. This has become my regular place, not terribly expensive, and a…read moregood time. They are so nice and the pedicures feel so nice. My nails always look amazing and the vibes are so nice. They always looks busy but trust me you will be in and out but never feel rushed and have space to relax. Best part is they do my toes and nails at the same time to max the work done with the amount of time I am there.

    I had to update my review. It's only been a few days since my visit but original issues have gotten…read moreworse. I complained about my acrylic set and I didn't notice how bad the nails were lifting right away. After wearing them for a day, my nails are in so much pain from the poor placement and gap between my natural nail and acrylic nails. Also I have to be vigilant about lotion, soap and water getting stuck between my nail and the acrylic nails. I tried to take pictures so you can see for yourself but they really don't show how deep the gap goes. This is unsafe and a health hazard. I also originally said that the pedicure service was good and I stand by that part of my original review. However, I thought my toe nail was cut crooked but upon further inspection I realized she missed a whole corner of my nail when she painted my big toe...so that was disappointing to see. Now I have to go spend more money to have the things they messed up fixed. Save you money, don't go here...

    Photos
    Adore Nails and Spa - Acrylic full set, gel polish, American french

    Acrylic full set, gel polish, American french

    Adore Nails and Spa
    Adore Nails and Spa

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    Palazio Salon & Day Spa - spas - Updated July 2026

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