Great customer service! A billion stars Big shout out to Amani for being so patient and calm during my service. My nails look clean and I felt relaxed and in good hands read more

Simply Lavish - Amani doing a great pedicure! Definitely felt relaxed and comfortable - Nail Salons Near Me - Pearl City, Hawaii

Extremely unprofessional and rude customer service. I received an email saying my appointment was canceled on the day of, so I gave them a call. The receptionist informed me that they had called me several times and left voicemails to confirm the appointment, however I did not receive a single call or voicemail from them. I'm not sure if they have the incorrect phone number on file, but instead of rectifying the situation, the person I spoke to on the phone was extremely rude. Would not recommend this place to anyone. There are many other better options on the island that will actually treat you like a paying customer. Update in response to business owner: Thanks for your response. I'd like to clarify a few points from my perspective, as I feel parts of your reply are dismissive of the customer experience. First, I did not receive any missed calls or voicemails from your business prior to the cancellation email, despite what you've stated. It's not acceptable to imply I was unresponsive when I had no way of knowing you were trying to reach me. Second, when I called to understand why my appointment was canceled, the person I spoke to was anything but polite. Instead of trying to resolve the situation or offer any real assistance, I felt I was met with an attitude that was unnecessarily condescending and unprofessional. I would've been understanding since there clearly is an issue with the phone number, but the lack of customer service and any resolution to the situation prompted me to write this review. A little empathy would have gone a long way. While I understand the holiday may have created some scheduling challenges, I don't believe that excuses the way the conversation was handled. I had the call on speakerphone, and even my friend commented on the tone and attitude I was met with. Rather than repeatedly insisting that several attempts were made to reach me, I believe it would've been more helpful to focus on finding a solution. If I were in the business owner's position, I would've said something along the lines of: "We did try reaching out to confirm your appointment, but it looks like there may have been an issue with the contact number we have. Since the Fourth of July is a busy holiday, we had to cancel, but we'd be happy to reschedule and ensure we have the right number moving forward." That kind of approach would have gone a long way in making me feel valued as a customer. I'm sharing this experience so others can make informed decisions. I stand by my original review. 2nd update in response to business owner: Thank you for taking the time to respond again. I understand you're trying to provide clarity, but from a customer's perspective, what stood out most was not the explanation - it was the tone and lack of empathy during our interaction. Regardless of what your internal records show, I did not receive any calls or voicemails, and when I called to ask why my appointment was canceled, I was met with defensiveness rather than understanding. During our phone call, I was also never rude or disrespectful, so I was taken aback by the tone I was receiving. I'm not sure why I did not receive any calls or voicemails from your business, so clearly there was a breakdown in communication. I have my call log and voicemail history, which show no missed calls or messages from your business. To be honest, if I had received them, I wouldn't be taking the time to write this review or continue this conversation. If I had actually received the calls and voicemails and failed to confirm, I would take full responsibility and accept that the cancellation was on me - but that simply wasn't the case. Instead, I was met with an attitude that felt more like I was being blamed than helped. A more customer-focused approach would've been to acknowledge that something may have gone wrong and offer a simple resolution - not just recite policy. As a constructive suggestion, you may want to consider using additional communication methods like email or text notifications when confirming appointments. It could also be those automated messages as well in order to prevent misunderstandings like this in the future. I've shared my experience so others can make informed choices, and I hope this feedback helps improve how similar situations are handled going forward. read more

I asked for two white tips to be fixed. $28. She did a great job. It took one hour. They were able to get me in within five minutes. The place is very pretty fancy. The decor is golden marble. It's clean. The fix was on the more expensive side. My full set cost $45 so it was more than expected but happy she was able to do it quickly. It took a few times to get the right shape but I'm happy with the end result. read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

I have been going to Kanae for years and I would never see anyone else! She always lets me know what would look good on me. I have done so many rounds of balayage and I would always get so many compliments asking how they look so good between sessions. I stopped getting balayage but I keep coming back to Kanae for haircuts because she's just the best. She is so much fun to talk to and I love Simply Lavish! The location is perfect and the vibes in the salon are so great. read more

Simply Lavish - Balayage on virgin black hair w/ Kanae - Nail Salons Near Me - Pearl City, Hawaii

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I usually don't do yelp reviews but I'm just so glad I found this place! It's been a few years since I've went to a salon and I absolutely love the vibes here. It was my first time here and it just felt so welcoming. Madi was so patient with me and made sure my nails was flawless before I stepped off the table! It was my first time meeting her but I already felt like I knew her for months You can tell it's a healthy environment to sit in and pamper yourself after a long day. Everyone gets treated like family. Will be coming back for sure ! read more

Simply Lavish - Nails by Madi ("Nālei") - Nail Salons Near Me - Pearl City, Hawaii

Tracy did an amazing job on my hair. She is super talented. Everyone at the salon is very nice and friendly. Thank you Tracy!

I was given a partial refund for the service and apologized for the overcharge. It was a misunderstanding, book Amani for your nail services. She did an amazing job and I really appreciate them for following up on my concern. Kudos on the customer service! Customer service goes along way for me! read more

Nail Technician: Tee @Simply Lavish Services: Gel Pedi and Full Set Acrylic Manicure Tee is amazing!! She always does the most beautiful and detailed full-set acrylic nails!! Always pays close attention to details, clean and professional. She can replicate any style or design from any photo you bring. Ask for Tee, you won't be disappointed. read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

Tee is the best! She's so talented and so fun to talk to. I've tried quite a few places around the island but she's hands down the best! Super easy to book with too! read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

I came here and saw Gigi after another salon butchered my hair. Gigi did a phenomenal job of cleaning up the other stylist mistakes. The other stylist had chopped my hair so unevenly it looked like Edward Scissor Hands had done it. I can't recommend Gigi enough! She was able to make me laugh through my pain. read more

First time here and shop is so nice. Went to Tee C for a mani and pedi and she did amazing, definitely coming back! read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

So far this salon has been exceeding my expectations in the services I need!! (just hair and nails) I have been going back and forth about covering my gray since my hair has grown out of the color and the gray was starting to take over. So my GF convinced me to go it and I did. So the first person that came to mind was my nail tech Tee @ Simply Lavish. I reached out and ask her to recommend the hairstylist that could do what I wanted and highly recommended Shyra. Shyra killed it....it was a long process being as though what I wanted was kind of complicated but and did it. 4 hrs of conversation with the workers and other clients kept me occupied. The atmosphere is zen and the aesthetics are amazing. This is a full service salon and spa with amazing employees. Thank you to my lovely ladies who keep me kept together lol read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

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My daughter just went to an appointment she had with Tee and she came home crying! She felt like Tee rushed through her appointment and is so unhappy with her nails. The acrylic was uneven, smudged and overall messy! Completely overpriced for the quality in my opinion. read more

Simply Lavish - so messy! - Nail Salons Near Me - Pearl City, Hawaii

Tee was so kind and patient with me! I had a vision for my nails and she made it happen! read more

Simply Lavish - Nails - Nail Salons Near Me - Pearl City, Hawaii

I got a haircut + deep condition add on from Kanae and I love how it turned out! I showed her some reference pictures and I got exactly what I wanted and my hair was extra soft from the deep conditioning. She was very nice and I liked the way she cut my hair. The salon is absolutely beautiful too! Lots of free parking in the shopping center as well. Check out the salon and Kanae's IG for pictures of the salon/her work. read more

Tee always delivers when my daughter comes in. We brought in a picture of what my daughter wanted and she did an amazing job! We also love the new location. read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

I absolutely love getting my hair done at Simply! The salon is clean, cute, comfortable and I feel pampered when visiting. My overall favorite thing about this place is getting my hair done with Kanae! She nails it every time I visit! My hair is absolutely stunning every visit. I've gotten a cut, styled, dyed my hair beautiful blonde. She's very talented and knows exactly what she's doing. I feel so loved and well taken care of when with her. Always satisfied every visit! Thank you Kanae for making me feel beautiful!! read more

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Madison does an amazing job!! She's so sweet, takes her time, gets to know her clients and is so so patient. I've truly never had a better experience getting my nails done. 10/10 she'll be my nail girl until I move. I usually get gel-x with her and they're perfect every time. My last set lasted a month! read more

I got my nails done by nails.by.nalei on Instagram and Madi did a great job with my nails and a great job at achieving the look I wanted to go for. When getting Gel-X my nails normally don't last too long as I tend to be rough with them due to my job, but this is the first time it's ever survived. She is amazing to communicate with and her vibe is so sweet, will definitely come back. read more

Simply Lavish - Plumeria white nails - Nail Salons Near Me - Pearl City, Hawaii

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So glad I found this new salon! Everyone's super friendly... Got my Easter nails done with Tee and they were super cute! Perfect shape and NO lifting after 4 weeks! (And I was pretty rough with them). Highly recommend! read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

Visited their new location in Pearl City and I absolutely love it! Their salon is super clean and so welcoming. Tee is my nail artist and is amazing! Today she did the works with waxing, manicure and pedicure. I love her awesome work! I highly recommend Simply Lavish Nail Salon in Pearl City. So happy to have an awesome nail tech and an awesome salon to go too! Mahalo Tee and Simply Lavish! read more

Simply Lavish - Simply Lavish Nail Salon - Nail Salons Near Me - Pearl City, Hawaii

I went to Madison and it was my first time going with an actual design because I usually do neutrals and I absolutely love my set! Madison was super sweet and helpful with picking colors/design. I will definitely be recommending her to all my friends and family! Thank you again Nalei! read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

Went in to get a color correction done. If you are looking to get that service done, its $100 per hour. I was the only customer in the salon and all the other associates were talking badly about their own clients. Made me feel uncomfortable as a client in the chair. Then almost all of them left to go to times supermarket and talking loudly. For me the service was not worth the money. Super unprofessional staff. Talking badly and swearing with each other in front of a paying customer is not the type of environment I feel comfortable going to. Hopefully I can find another hair salon to receive services from. read more

I am astonished with the results of my mega lashes! Tee has done an amazing job. and let me tell you , i am now at 2 weeks with them on, still looks so full. Great service , always makes you feel comfortable, and definitely beautiful with the service that they provide here. Thank you simply lavish. get your services done here and go to a place that you can relax where you are stress free & just need some me time ;) read more

Simply Lavish - Mega Full Lashes - Nail Salons Near Me - Pearl City, Hawaii

Simply Lavish is a nice relaxing break from a stressful day. Every one inside is so friendly as soon as you walk in. With a very diverse menu of pampering services to help you feel relaxed and beautiful. I visited to get my nails done. Tee is the nail artist to see. So far she has customized every look I have asked her for. Keeping me up to date with trends and fashion as well as the holiday season. My spooky nails are so fun. @beyouteefied Is her #instagram Prices are reasonable as well. Nails, hair, lashes, facials, massage, pedicure Your one stop beautified read more

Anela does my nails and let me just say that having a perfectionist as your nail tech is gonna get you the results you're looking for! I've discussed my pain points I've experienced at other nail salons and Anela is easy to communicate with. We come up with a nail design and I never have to compromise or settle! read more

Been going to Kanae to do my hair forever! She's genuinely the only person to get my hair exactly how I want it:) 10/10 recommend, they have a nail salon and new head spa treatments too read more

Got my nails done by Tee again and again stunning! My number one go to and One of the top nail artist I know! From something simple to extravagant, she always shows up and shows out. You won't regret it! read more

Simply Lavish - My most recently done nails by Tee! - Nail Salons Near Me - Pearl City, Hawaii

From the moment you enter to the moment you leave this shop... everything is amazing. When you first enter, expect to be greeted with smiles and a warm welcome. When you leave, expect to be in LOVE with the results of any service you choose. This family run business is ABSOLUTELY amazing. It's a one stop shop from nails, hair, massage, waxing, lashes and more. You can tell that they truly care about their customers and their business. I personally came into the shop to get my hair colored. I was a chocolate brown and wanted to put in some blonde. I thought it would take me numerous sessions BUT Shyra's magic hands took me to blonde in one session. My next appointment was when I came in with a horrible haircut from somewhere else and Gigi took a disaster and made it gorgeous! The best part of it all.. is that you get more than what you pay for. The prices are super affordable and you know that they aren't trying to just take your money. Don't think about it... just give it a try and I promise you will never go anywhere else ever again! read more

Tee is amazing! I followed her from her previous nail salon and I will continue to follow her for as long as I'm in Hawaii! she never disappoints! you tell her your ideas and your vision and she makes it come to life! 5 stars simply isn't enough read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

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You will not find better stylists, colorists, or nail techs! Tee does my nails and she's the best at bringing my crazy visions to life and ahhhhhh my hair!! Shyra gave me the best color of my life and Gigi gave me exactly the cut I wanted with the cutest style/curls! And best of all I had a blast spending the day with them! I also got a Brazilian from Lani and it was the least painful I've ever had and the most laughs ever during a wax!! read more

Simply Lavish - Fall nails by Tee - Nail Salons Near Me - Pearl City, Hawaii

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The salon was beautiful and relaxing! I got a facial from Shanai and a massage from Rhea. Both were great! I will definitely be back!!

I really enjoyed my time at simply lavish I had seen Anela Ahsing she did a full set nails on me for my 21st birthday trip to Vegas I'm super happy with how it came out and will definitely be going back! read more

Simply Lavish - Nail Salons Near Me - Pearl City, Hawaii

I went to the nail tech Anela Ahsing and the service was great and the nails were beautiful. Unfortunately something must have been off with the application because they didn't even last a week. The acrylics fell off while performing the most simplest of tasks. I paid $120 for them to not even make it 7 days. A nail salon would've been cheaper and lasted longer. update 05/23: she was very accommodating and offered to redo them without charge. read more

I have always left happy with my service here; however, I have noticed that during the many times I have come here, there always seems to be a baby crying in the salon. It looks like some of the workers will try to soothe the baby, but he just seems to keep crying. I'm not sure whose baby it is (maybe the baby belongs to one of the workers?), but it can be very distracting when you are supposed to be enjoying your time being pampered. read more

Absolutely love getting my nails done by Tee!! Not only is Tee great with nails but if you want a facial this is the pace to go. read more

When I get a haircut from someone I've never seen, I try not to set the bar too high. But I got a haircut from Gigi at Simply Lavish on Monday, and it was the best haircut I've had in years. She far exceeded my expectations. I will definitely return! read more

Beautiful atmosphere,Everyone in this Salon is Beautiful, Friendly,and Kind.Simply Lavish has the best quality service on Oahu

I got my nails done by Tee. Tee does such quality nails. You can tell she really cares about her work. I always love my nails when I leave. Got a wax from shanai who is so professional and gave me such great advice for after care. She made me feel comfortable and ease during my wax. I love simply lavish, they're a one stop shop. They're professional and do quality work. AND they're all local gals! Love it here read more

I got my hair done by shy, full highlight and cut. After my original hairdresser moved out of state I was nervous going to someone new. I hit the jackpot as my hair is very difficult. She got the blonde to a perfect sandy blonde and I usually pull orange. The cut has grown out a bit but still held a perfect shape! It's never been this easy to style or even just wash and go. I will only go to this salon and spa for services now that I see how incredibly the results are. I'm even thinking about getting other treatments here as it's very professional and the results are better then what I asked for! So very happy I found this hidden gem! read more