The personal care and one one one concern for a patient is outstanding. The nurses. The CNAs…read more The PT department is exemplary. Very concerned and involved. I spent a month there in rehab for a severe knee injury and never would have been able to come home without their incredible care.

PT, OT, ST were excellent! Thank you Amber, Brianna? sp, Matt! DON, Vanessa was attentive and was…read moreable to get a clock, no board to know who was who and their hours. Donna, the daytime aide was exceptional! Two LPN's were great. Still continued diapers. Got a shower! After business hours and weekends the aide staff were rough, couldn't speak understandable English and took their time to answer call light. Couldn't wait to get out of there! It was literally day and night difference.

Run, and do so quickly. This business is not run well. I have tried to get answers for months…read more(literally since July) about funds I am owed and no one can answer my questions or help me. They are rude and do not care to help you at all. If I could give them 0 stars I could do so.

You get a different answer each time you talk to a person…read more My original or first application sat on a desk for several months. The application was not notarized. I sent the application in around May and found out in December about this. That's more than several months. No note in the mail, secure message, or phone call that my application was not notarized. I was told over the phone that they don't call people. Next, my second application had incorrect dates on it. The notarized date and the date that I signed the application did not match. This after having a person on the phone walk me through the process. The kicker is several more weeks passed with this error. We got a supervisor on the phone who just said they would expedite the next application. No follow through, no confirmation, no letter. Just letter after letter of additional applications in the mail that are being generated by computers. I am not sure if the pandemic is having anything to do with this. I WILL BE OUT WITH A SIGN SOON ON THE STREETS!! All those deductions for 15 years out of my paycheck. Good luck getting a check. I still haven't gone mine!!!!

Yes I would recommend them for independent living. Assisted living is abominable. My mom has been…read morethere for respite for a week and I have not been able to have her medications correct or have her vitals monitored, in spite of many calls. It is very difficult to speak to anyone. Every day I have been there in person (5days), I have been unable to find anyone on her floor to speak to for at least 30 minutes. Find another place for assisted living.

I heard an older resident and new one talking about the Beatitudes Choice. The new resident was…read morevery happy with her Beatitudes choice. I visit the independent living area. Not much care. When needed. it is good. I come nearly every Thursday. I am always well received as I check in. Plus! they have candy! melt in your mouth mints and hard candies. Just like at Gramma Cottrells.

I give this establishment zero stars, for the price that you pay there is not quality care…read moreunfortunately. When they see family members come in, they act like they're super caring, but I've caught them several times ignoring the residents. Most of the residents look beat up and bruised from falling because they weren't being watched. The staff are thieves. Management could care less about anything. And your nickel and dimed for everything, you think you pay one price but your bill is several thousand dollars a month more. I was told one thing several times, but they never stick to their word they do what they want. I've never met a bunch of more uncaring people in my whole entire life. My parents were barely there for three weeks and couldn't wait to run away from that place as fast as possible. Don't fall for their bullshit.

Warning! Management can't or won't keep a full working staff roster. Turnover is like a…read morehurricane. Mom moved to Morningstar in 2017. It was good for quite a while, but now (Fall 2019) it is in turmoil. It is woefully understaffed (does it even meet code?). They can't retain people at any level, from primary caregivers to department managers. Pay levels and how staff is treated are both issues. The facility is nice, opening in 2016, but their management has taken a serious turn for the worse. The ownership of this facility is Morningstar Senior Management of Denver, CO. They provide no e-mail address, no complaint channel via e-mail, web or telephone, and no one on their executive team will either take a phone call or return a message. Sadly, we are going to look for another facility.

My husband was in the rehab facility at The Terraces of Phx for several weeks. The staff were very…read morefriendly and helpful. I liked that they encouraged eating in the dining room and had nice table cloths with cloth napkins. He was given a choice for each meal. The PT was excellent and the facility is very clean. They have a large recreation room for bingo, movies, etc. Overall, it was a very good experience.

I recently completed a short-term rehab stay at The Terraces of Phoenix health center following hip…read moresurgery. I am quite grateful for the good care I received from the nurses and Certified Nursing Assistants (CNAs), and the outdoor grounds are beautifully maintained. However, there were notable areas that need improvement. There were times when the care staff felt stretched thin, leading to slow response times when calling for assistance. Furthermore, communication between the administrative team and family members could be improved. A major concern was the doctors, who visit the facility sporadically; my wife was never able to speak with them. The biggest issue was the performance of the physical therapy team. There was no set schedule whatsoever, and they often rushed through sessions in just five minutes, combining physical and occupational therapy together. I tracked each visit to the gym, and we never reached the expected five sessions per week for either physical or occupational therapy. While it is a nice facility with a caring nursing staff, closely monitoring the therapy department, staffing levels, and doctor communication would make the experience much better.

Despite the one review that apparently doesn't know the hard working and loving family and that…read moreruns this business; this place was amazing for my grandma. Although my grandma needed a high level of care , Corina and John and their staff did all they can to always make her feel at home and make sure she is living her last years to her maximum potential. I fully recommend this retirement home for anyone that wants a personable , loving , professional, clean and affordable experience. I can honestly say that I noticed my grandma getting better at times when I had no hope and it was all because of the amazing staff and care that American Dream Retirement home provides. Their retirement home is the best designed and equipped retirement home I've ever encountered - it is truly a site to see. I definitely recommend checking this place out before you consider any other business.

From the owner: From doctors and nurses, to salon and barber services and more, we are pleased to provide the most…read moresatisfaction for our residents. We are conveniently located close to hospitals, police and fire departments, shopping, and various places of business. For the most part, we make things easier by including many of these services right here at home—most are included in the regular monthly rental. Where else can you get one-stop care for all your needs without setting foot outside? Here we’ve listed the most popular services. If you don’t see what you need, just ask! We are always looking to improve our accommodations and make more resources available for you and your loved one. In-house physicians & registered nurses. Occupational and physical therapy. Home Health and Hospice. Medical & medication monitoring 24/7/365. Wound therapy. Manicures & pedicures. Haircuts (salon and barber-type). All personal hygiene products. Bathing and other personal hygiene assistance. Laundry service. Housekeeping service. Individual call system to alert staff. Cable T.V., Internet, Safe and secure property. Wheelchair accessibility. Home-cooked meals. Personalized care programs. Recreational and social activities.

I can't say enough about the care my Dad received in his last days here! Roz is so wonderful and…read morecaring, and her home warm and inviting! She cooked wonderful meals that my Dad raved about, something very important to him!!! Roz has personal touches that my family and I observed on many occasions. We were always offered something to eat or drink. She always wore a smile and you could see that she really loves what she does! Roz would sing old classic songs with my Dad, his fav was Fred Astaire. And when he watched his fav old western classics, she was known to sit in and watch with him on occasion. Roz would always talk to my Dad as if he was a friend. And although my Dad passed recently, I will always have great memories of his care here! Roz was truly a blessing to our family!!!! :-)

From the owner: Independent Living/Room Sharing Home for Seniors that are 60 years old and over. Experience the…read morefamily environment as an alternative to larger institutions with hefty costs. Matters Of Senior Living provides affordable housing with a full spectrum of services for Residents daily. Our staff strives to treat each Resident with dignity and respect. We encourage them to live an independent healthy lifestyle, while our eyes and ears are open ensuring that they are at a functional level. We want all of our Residents to feel secure, safe, and well taken care of.

After hiring them for $9000 I find myself spending hours doing their job. Would not recommend them…read moreuse an attorney it will be better

I am so very pleased with the assistance SENIOR PLANNING gave me in my most recent application for…read moreALTCS. I only wish I would have signed up with them months ago! It would have saved me much time and frustration. They were very professional and very upfront with me and told me they would not even accept my case if they didn't think I could pass the application process. Strongly recommend them for your LONGTERM CARE BENEFITS.

Horrible! I needed help for my elderly mother in law and was referred to them by Accchs and…read morecouldn't believe how rude the guy was. He offered to help us apply for benefits IF we paid them $1600 to "coach us through" the interview to get Arizona Long Term Care. Everything is about money with area of aging. I thought you ht they were there to help but they aren't. Disgusting! No help at all

The 24hour Senior Help Line is now worthless. You can sit on terminal hold or leave a message and…read morenobody returns the call. It use to be a great service.. very sad.

A new building would be a definite improvement. The staff is great. They take good care of their…read morepatients.

My dad was happy when he was there before he passed away. I don't feel they should have given him…read moresome of the medications they did without a doctor saying so but that's just my opinion I don't know what their authorized to do but I don't think the nurses or caregivers should be making medical diagnosis