I have been a resident of the Vi at Grayhawk for 3 years. A recent mishap resulted in a week's…read morehospital stay, followed by 2 weeks in Vi's skilled nursing. When my husband and I chose to live here, an on site care center was a priority. My experience was, indeed, favorable. The administration, the doctors, nurses, and other care staff, including therapy and meals, were excellent!

My husband and I have considered and looked at CCRC's for a few years. It was a huge and difficult…read moredecision to give up our home and move into a smaller space. We chose Vi at Grayhawk because of the outstanding ranking of their health care unit and the warmth of the residents in the community. We attended several "meet the residents" marketing events. Our transition has been flawless. We sold our home very quickly, before the total renovation of our apartment was completed so the sales team at Vi provided housing for us for 5 weeks and absorbed the cost of storage of our furniture. They provided a recommendation for an excellent mover, and put us in touch with a relocation specialist who drew a floor plan to advise which pieces of furniture would fit in our new space. This experience has been much better than we could have expected. The staff is overwhelmingly kind and responsive, the food is delicious (two dining spaces, one formal and one casual) and we are so comfortable in our beautiful apartment. We're thrilled to be at Vi at Grayhawk.

I heard an older resident and new one talking about the Beatitudes Choice. The new resident was…read morevery happy with her Beatitudes choice. I visit the independent living area. Not much care. When needed. it is good. I come nearly every Thursday. I am always well received as I check in. Plus! they have candy! melt in your mouth mints and hard candies. Just like at Gramma Cottrells.

Yes I would recommend them for independent living. Assisted living is abominable. My mom has been…read morethere for respite for a week and I have not been able to have her medications correct or have her vitals monitored, in spite of many calls. It is very difficult to speak to anyone. Every day I have been there in person (5days), I have been unable to find anyone on her floor to speak to for at least 30 minutes. Find another place for assisted living.

The Vi at Silverstone is an upscale adult community. It does offer the various tiers of living;…read moreindependent, assisted, and memory care. The area is well maintained. The main building has various activities for the residents. There is a restaurant on site. Underground parking available.

This is ANOTHER cool assisted living place! Wow. It's so fancy. I wanna live here! It's for real…read morelike a fancy resort!

A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

Emergency move completed due to unreported falls and unknown bruising and skin tears. Ants and…read morescabies not addressed continuously in cottage 902.

I have been my mother's caregiver for 13 years since her dementia diagnosis. This was identified as…read moreAlzheimer's four years ago when she began living with me full time. I spent several years looking for a long term facility for her because I didn't want to be caught off guard if something happened and she needed placed. I didn't want this important decision made in haste. After visiting more than a dozen facilities in the valley I selected Pacifica. I tell you the background because I have read several reviews not all good about the facility and I feel it's important give perspective. In addition to my research and visiting the facilities around the valley, my father was in three different facilities before he passed. What I have learned and I believe families should be aware is no place is going to feel perfect. No place is going to be as good as your loved one with normal health or brain function and living in their own home. So it's important to look for a partner in your care. I am beyond grateful that I found Pacifica. Although it's only 4 min from my house I would not have known about it without Care Patrol who let me know they had Alzheimer's cottages. From the first visit I felt heard, understood and respected. When we have had what I call "growing pains" them learning my mom, them learning my expectations and me learning their abilities and goals for mom, the executive director and departmental directors have had their doors wide open. When there have been challenges there has been a very lovely word - "yes" that they use in order to make sure we find a way to make the situation better. I love that my mom still has dignity and privacy in the cottage. I love that the little things to make her room a home have been met with a yes. I think the cottage based system should be the future for Alzheimer's. I have not seen a cognition based system implemented as well as it is here. My mom is very high functioning and so are the peers in her cottage. But I have the peace of mind knowing when she does need more help or loses her ability to communicate etc that there is a place for her on the same property in another cottage. Stop and see what I mean for yourself.

My 88-year-old grandmother has been at Atria for over two years now. She has had excellent care…read moreand above and beyond care with every staff member she experiences and has interaction with. We are very blessed to have her there. It's also nice that she gets house cleaning once a week and laundry done once a week! A great place to have a loved one live . Thank you Atria for your excellent care.

I recently moved my father into Atria. I'm so excited for him to be there and enjoy the amenities…read morewhile also having the ability to live independently in his cute little condo. I also get to have the peace of mind knowing he's safe and comfortable. I especially love that the care team will assess his level of care needs frequently and adjust them as needed. To me Atria is like a cruise ship. The place is huge and has so many things to offer. This will especially be helpful during the hot summer months. I finally feel like I don't have to worry about him and I couldn't ask for more than that. Ask for Rosy- she's amazing!

my grandma just moved to Clarendale about a week ago and she loves it! Everybody was very nice,…read morethey have lots of amenities like a swimming pool and they also have a hair salon, and her room is just really really cozy and it's a safe place.

My mom has been there since Feb. 27. I have had issues with their care since a few weeks after she…read moremoved in. They are severly understaffed (their excuse) and don't seem able to provide adequate care for my mom who is now in a wheel chair. I have complained and they say yes, yes but ultimately nothing changes. I would be wary of any promises from them in the shopping or admitting processes. They were not clear about how assisted living works and ended up pricing us for level one and a few months after she moved in they moved her from 1 to 4 the highest level. The cost and process for determing this was not made clear to use in the sales process. Basically they promise a lot but don't keep their promises. In addition if your family members is in a wheel chair this is definately not the place for them. The apartment doors are to heavy to open on her own and if its not 9-5 on their front entrance which is handicapped accessible is not open. That is also worth know before you move in. The front desk is only open from 9-5ish on M-F and 9-3ish on weekends. When the front entrance is locked it is almost impossible for her to get out of the building or for that matter into the building. I am extremely disapointed in the quality of care. This place markets themselves as upscale independent and assisted living but I would not make the decision to put my mom into their assisted living again for what we pay there are many better and less expensive options. Seriously look elseware. They are shiny and new but they are mediocre at providing services. You can do better.

Scottsdale Memory Care has been a real God send!! They took careful care of my mom for five years,…read moreuntil she passed on Nov. 27th 2017. Everyone on staff takes a personal interest in the residents well-being, and are very professional. The Caregivers are very compassionate, and demonstrate through knowledge of their most difficult jobs. The Office Staff members do a phenomenal job, Jerry, always offers his assistance in spite of the subject not in his job discription! Colleen, past Director of Medical Dept., has been extremely helpful during the tenure of my mom's residence. All of the nursing staff are exceptionally professional, and caring as well. There is not a better facility for Dementia patients than Scottsdale Memory Care. Oh, and the food preparation is awesome! Thank you Tracy! All the very best to each and every one of you awesome folks!! Thank You. Mike and Jan Larsen

I have only good things to say about Scottsdale Memory Care…read more They gave my mother the attention and care she needed and were kind , gentle and patient in doing it. As my mothers health deteriorated the kindness all the staff showed to our family was wonderful. I highly recommend them