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    American Dream Retirement Home

    5.0 (1 review)
    Open Open 24 hours

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    8 years ago

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    The Terraces of Phoenix

    The Terraces of Phoenix

    2.4(30 reviews)
    0.9 mi

    My parents have resided at the Terraces for several years now, first in residential and now in…read moreassisted living. My father has had several stays at skilled nursing as well. The staff has gone above and beyond in the care, protection, and ensuring the well-being of my parents during this very scary time of COVID. The facility locked down early and quickly. The measures taken designed solely for the protection of all the residents. Information has flowed freely and the staff has been transparent in informing residents, staff, and family of developing issues above and beyond what is required of the state. I am grateful to all they do and know that my parents are well-cared for during a tumultuous and stressful time. I am grateful.

    I recently completed a short-term rehab stay at The Terraces of Phoenix health center following hip…read moresurgery. I am quite grateful for the good care I received from the nurses and Certified Nursing Assistants (CNAs), and the outdoor grounds are beautifully maintained. However, there were notable areas that need improvement. There were times when the care staff felt stretched thin, leading to slow response times when calling for assistance. Furthermore, communication between the administrative team and family members could be improved. A major concern was the doctors, who visit the facility sporadically; my wife was never able to speak with them. The biggest issue was the performance of the physical therapy team. There was no set schedule whatsoever, and they often rushed through sessions in just five minutes, combining physical and occupational therapy together. I tracked each visit to the gym, and we never reached the expected five sessions per week for either physical or occupational therapy. While it is a nice facility with a caring nursing staff, closely monitoring the therapy department, staffing levels, and doctor communication would make the experience much better.

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    The Terraces of Phoenix
    The Terraces of Phoenix
    The Terraces of Phoenix

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    The Manor Village at Desert Ridge

    The Manor Village at Desert Ridge

    3.9(16 reviews)
    10.8 mi

    My parent has been a resident of the Manor Village for a few years now and has met many nice…read moreemployees and residents. Though my parent enjoys it at the Manor, I've been concerned about continuous increases in the rent and fees, especially the latest increase of just shy of 15%! This latest increase seems to have pushed residents "over the edge," with several now moving out to nicer and cheaper alternatives. The Manor seems to have also lost several good and caring employees that we really liked. I'm starting to get concerned about the trends I've been witnessing. I hope these trends don't continue.

    A perfect home for my mother! We recently moved my mom (88)…read morefrom a 55+ apartment complex to Manor Village. We were looking for a facility where more eyes would be on her and she could get Care if she needed it. We toured many independent/assisted living facilities in the Scottsdale and Phoenix area. When we walked in the door at Manor Village, we knew we had found Moms new home. We were greeted by Wesley Wilkins who provided us with a tour and as we moved throughout the building, Wesley knew all the residents that we came in contact with as well as employees. You could tell he really enjoys his job and every employee we talk with had a smile on their face. The entire building had a wonderful vibe and the residence we interacted with were so welcoming and friendly. We feel confident that if any emergency or care is needed, Mom is in the right place. It is now been a couple of months since she moved in and we could not be any happier. It has been such a positive experience and I would highly recommend Manor Village if you're looking for a facility that will treat your loved one like family. We want to give a special shout out to the following employees who have made my mom's move such a success. Wesley, Lisa, JoAnna, Medhia, & Abria.

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    The Manor Village at Desert Ridge
    The Manor Village at Desert Ridge
    The Manor Village at Desert Ridge

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    American Dream Retirement Home - retirement_homes - Updated July 2026

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