I purchased a vape battery from this store last Monday it never held the charge from day one. It…read morewas sold without a charger or in any form of packaging. I came in today to ask that it replace or refund the battery. They refused saying it was working. It heated a very small bit of oil but not at full strength. It was not functioning properly. Do not waste your time or money on this business. The product is bad the customer service sucks and they don't even deserve two stars. I give them MINUS 10 stars.

Tons of vape selections and good customer service from the girl at the counter. She knew about the…read moreproducts. There were about 15 to 20 different brands of vapes to choose from and like 50 different flavors.

Very kind, helpful and personable. Has good products and glass pieces. I recommend and will be back…read morefor sure!

I visited on 03/04/22…read more Person at the counter was kind and helpful in selling me an EGO-C Twist. Unfortunately I soon realized the pens threading is stripped, and is therefore unable to be charged or use cartridges. I hope to go in soon for a return or exchange as it cost $25.

I'm a bit hesitant to share too much detail, but I can say they have exactly what I'm looking for…read morewhen many other smoke shops don't. The gentleman who answers the phone is always friendly and helpful, which I appreciate since I like to call ahead to confirm they carry my specific product. While their prices are on the higher side, I'm not one to complain, especially since they're the only shop in town that offers what I need. Plus, they have a great punch card system--buy six items and get one free! I know this may sound vague, but trust me, you won't be disappointed. Parking has never been an issue right on El Camino, and they're open late too!

Telling tall tales about certain products is not cool. Because when you purchase there and asked to…read moreread the products instead of peering through them through a glass display case.

Lots of choices. The disposable vape prices are comparable to other vape shops in the area. But…read morewe will be returning customers due to the friendly and knowledgeable young lady that answered all our questions ( unfortunately I forgot her name ).

the owners are a family and it shows in their warm approach . Smoke shops are usually anything but…read moreWarm and friendly ...but these guys are the exception . i've been using Vibes for years and will go there before looking on line . Only problem is sometimes you may show up and find a sign reading " be back in 5 min" hanging on the door ... but if it's 5 or 15 min it's worth the wait and worth supporting a Redwood City shop

Great dudes work here, very friendly, unbeatable prices. Very clean shop. They also have very…read morequality incense too

Service was friendly and helped me out. Good selection of juice and disposables but a bit pricey.read more

Went into the One today to gift myself a new water pipe. Wally, owner and Gentleman, showed me a…read moresuper impressive collection of water pipes of all sizes and varieties. Great price range. Wally was super accommodating of my questions. (GREAT selection of bowls!) The shop is immaculate, btw. I walked out with the best water pipe I've ever used. I cannot thank Wally enough for his service. So good to find a great local business selling glass and assorted accoutrements.

Nice friendly staff and stocked with a ton of good options. I definitely recommend this shop and…read moreit's a plus that they're open late check them out and support local business.

This guy is a fucking chump. I went to look at a shirt that was already open. The size wasn't…read moreshowing so I pulled it out of the already open bag. The guy came out and kept demanding that I had to buy the shirt because I opened the bag- if he checked his store once in awhile he would have noticed that the bag was ALREADY FUCKING OPEN. The shirt was 10 bucks when it is regularly priced at 7.99 at other stores. I would have happily bought it either way but the rude ass demand over and over did not inspire me to continue patronizing this place. I live about 3 blocks away and was so happy there was a local smoke shop near me because I'm a huge believer in supporting local business plus I'm a regular vape smoker. There are PLENTY of other local amoke shops that are kind and helpful. They appreciate my business and I appreciate their place being there. I am so irritated at the way this guy treated me like shit and had no regard for me as a person and customer. I just can't understand why he couldn't either check the camera and see that I never opened his stuff before accusing me of it or at least give me the benefit of the doubt. Really the worst experience I've had at a local place. Super disappointing.

They have everything you need at the best prices, the workers are very helpful. Shop is well put so…read moreyou would know what your getting.

Very friendly and helpful staff. Beautiful and fun collections and items. They also have fun…read morecollectible stuff.

Really great experience as a first time customer the associate inside was knowledgeable and…read morehelpful. Ronnie also came out gave me a lot of details on my purchase and tips for better maintenance and butane for my torch much appreciated sir me and my wife will definitely be returning for our next rig in the near future.