I went in for a tour with Laura and was ready to go through Detrays for my purchase. Upon following…read moreup to get more information about prices for different upgrades I was told I need to give them at least a thousand dollars and have land bought before I would need to meet with them in person if I wanted to make any adjustments to the model I was looking at. Laura was extremely condescending even when I explained I had a modest down payment saved up. I was laughed/scoffed at just for trying to do preliminary research. I was ready to purchase through this company but I won't consider it now. If they're going to present themselves as an affordable housing option, they they would do better by not laughing at potential customers for asking extremely basic questions. I'm extremely disheartened after this latest experience and hope any potential buyers approach with caution. I'd give the tour two stars because I did get to see some of what I wanted, but she decided to include another couple with my tour without notice or care. The phone conversation gets 0 stars. Being nice doesn't take much more effort than what y'all were willing to give. Please do better. Hopefully your competitors don't demean their potential customers...

This is an update. I will be tearing off and replacing the full ridge cap on my home. It started…read morelifting after just 18 months. Pic shows it lifting up, allowing weather in. In the factories defense, the original install was torn out and replaced, by Detray's/Skyline. About 70% of the roofing had to be replaced by order of the fire marshal because Detrays/Skyline sprinkler system guy did not install fire sprinklers to code. Geez, that doesn't sound like much of a defense...... 90% of the issues we have had are related to workmanship, I have no beef w quality of most materials used. Buyer beware: Dana Detray's will tell you "this is a factory problem, not our problem."

As of right now we are giving this place one star. We have been out of our home since March 1st and…read morethey told us it would only take 3 months. It's almost august. They are terrible about communication. I would 100% recommend to find a different company for your home. Will update.

The response from the owner, please! There were zero customers when we drove into your completely…read moreempty parking lot. So Covid restrictions had nothing to do with it. It was this simple....Your employee was rude and didn't want to help us. Again, we aren't coming back and not recommending this place to anyone!

Today May 11 2020, the all community is NOT WATER in CORONAVIRUS time the health department said…read morewash your hands often and guess what?? We can't!!! The office said I send the latter and blah blah, but the true I never recieve anything.maybe they send a EMAIL,TEXT, or just put a BIG POSTER in the mail area or in the main entrance with this kind the news.

What once was a clean, upkept lol mhp community has gone to the slums. Unkempt, trashy yards. Weeds…read morefor landscaping, broken fences & pallets, garbage everywhere. Sick Feral cats running loose. Barking dogs all day/night. In the Annex it's a free-for-all. Unfortunate. 30 years here, sad to see. Time to go it appears.

We have been looking for a new or used manufactured home for about 8 months now in the South Hill…read morearea of Pierce County, Wa. Deer Run Mobile Home Court, in Graham,Wa, was our last stop for the day. We looked at two units and while walking over to the 2nd unit, we saw another home for sale that had not come up in our search, so we asked our agent if we could see it. She made a couple of calls and away we went. We liked the layout of this unit very much. The listing ad stated that the home had recently been completly remodeled. We decided to make a full asking price offer, the offer was accepted and we scheduled a home inspection. When we got a copy of the home inspection we were in shock.. The inspection report was about the size of a small phone book with all the defects listed. We had heard that the owner of this park was a contractor, doing most of the remodeling work, which did not make me feel warm and fuzzy. If I could not trust this person to be honest and up front about the condition of this home, how was I supposed to live in this park with a owner that I did not trust. We decided to cancell our offer. After doing some more research on this park owner it seems that they have been buying up old manufactured homes in the park, putting some new paint on them and offering them for sale as being remodeled. Not a very honest way to do business I would strongly suggest that anyone interested in buying a used manufactured home, in this park not just walk away, but Runnnnnnnnnnnnnn.!!!!

Great customer service and care, they really wanna make sure you're getting what you want. So many…read moreoptions!

From the owner: American micro Home\Genesis, We build with the best materials, Customer satisfaction is our #1…read moregoal. whether you buy a house or a shed the quality is the same . All our builds have a double top plate, to prevent leaking, Rafters and Joists 16"on center, no sagging floors. Electricity pkgs. available as well as solar.We also offer Rent to own.

Clean, quiet. Friendly neighbors and staff. The neighborhood is a little sketch, but the park is…read morefenced in with gate access. Recycling included plenty of trash maintenance. Nice landscaping, pretty flowers. Reasonable price. We give it five stars.

I reached out to inquire about availability and was met with dismissive responses from Heather. I…read morehad to repeat my questions just to be met with ignored messages.