1. Palm Beach Tan

    1. Palm Beach Tan

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    Gahanna, OH

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    Palm Beach Tan

    3.8 (14 reviews)
    Open 9:00 am - 9:00 pm

    Services - Palm Beach Tan

    Bed tanning

    Spray tanning

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    Photo of Lisa J.
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    3 years ago

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    Penelope M.

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    3 years ago

    I LOVE this PBT! All the girls are so nice and welcoming! The beds are always super clean as well!

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    Penelope M.

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    7 years ago

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    Penelope M.

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    8 years ago

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    15 years ago

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    4 years ago

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    6 years ago

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    12 years ago

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    Penelope M.

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    9 years ago

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    9 years ago

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    11 years ago

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    8 years ago

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    11 years ago

    Friendly staff, nice and clean facility, great tanning results. The extended hours are a nice plus!

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    9 years ago

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    Palm Beach Tan

    Palm Beach Tan

    2.3(12 reviews)
    6.2 mi
    $$

    If I could give zero stars, I would!!…read more I had an extremely disappointing experience with customer service and leadership at Palm Beach Tan, specifically at the Reynoldsburg location. Two different employees that I initially spoke with were kind, professional, and last gentleman was genuinely apologetic. He assured me that the manager, Meghan, would make things right. Unfortunately, that could not have been further from the truth. After requesting a callback, I received no response. It took two days of repeated calls before I was finally able to speak with Meghan. From the start, her approach was dismissive and unprofessional. Rather than addressing the issue or taking accountability, she deflected responsibility by referencing what her manager, Hanna, allegedly said--while completely disregarding the fact that I had been given conflicting and inaccurate information by multiple employees. Meghan's business card identifies her as a General Manager, but based on this interaction, her level of customer service, communication, and problem-solving did not reflect the expectations of that role. When I made a simple request for her to contact Hanna directly and have her return my call, it was treated as though it were unreasonable--which is unacceptable. At no point did I feel heard, valued, or respected as a customer. Effective leadership requires accountability, follow-through, and professionalism--none of which were demonstrated in this situation. I'm waiting on a call back from Hanna. I'm going to reach out to the corporate office as well about my experience. I will update this review if I ever receive the follow-up that was promised.

    Ive been going to this location for 2 years now. I've had nothing but a great experience every time…read moreI've been here. The staff is wonderful. Meghan does such a great job and is always so kind and polite. Very professional. I would highly recommend this location. Love everyone!

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    Palm Beach Tan

    Palm Beach Tan

    2.3(3 reviews)
    3.4 mi

    Just fine. I didn't have any of the issues others have had…read more Good service. Clean place. Easy to get in on a weekday. Still not a fan of their subscription plan, but it's about the best there is. In the Roosters strip near Giant Eagle. Tight lots, and some construction at the moment.

    They made a mistake and charged me $10, would not refund! Won't be going back, ever. The last 2…read moremonths I have gone in, there has been a credit card on my account that does not belong to me, so the monthly payment had not gone through, fine. The first time "my" card was rejected in June, I was charged the usual amount and paid via Apple Pay, no problems. Same with the following month of July, no problems. Went in today, again was told that "my" card was rejected. I told the associate that it was not my card and opened my wallet to pay and as soon as the transaction went through, I was told it was $10 more than in the past. I inquired as to why and was told there was a $10 for "my" credit card being rejected. IT WAS NOT MY CARD! There are 2 customers there with my same name. The associate called Kasey, I guess the regional manager, and she refused to give me back the $10 I paid because someone else's card was rejected. I had no idea that in June and July this fee was being waived or even existed. This Palm Beach Tan made a mistake on my account, failed to tell me about it and charged me $10 for it. I cancelled my account today and will not return!

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    Palm Beach Tan - skincare - Updated September 2026

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