We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

Another amazing and smooth transaction with Norm Muller very professional and honest will do…read morebusiness with him again

We worked with Lusi Dennis and our experience was awful. In the 4 months we were tied to her she…read moregot us three showings and we had two open houses where no one showed up. When we first put our house on the market an investor offered a lowball cash offer, which we declined (but stayed in contact with). Three months later we had to 48 hours to close on our new house or lose it so we asked Lusi to contact the investor to say that we were willing to take the offer. She didn't even bother to reach out to them for several days, which meant we lost that opportunity! In the end, MY HUSBAND found another investor to sell our house to. We contacted them, negotiated, and sold the house. But guess what?! Lusi still got close to $18,000 for US selling our own house. I have no idea what she did to earn that money.

I live in Austin and needed to sell a house in San Antonio. Danny was professional and great to…read morework with and he knows the market really well.

I cannot say enough good things about our experience with Danny as first-time home buyers. Danny…read morewent above and beyond to accommodate our needs and is truly an expert in his field. His guidance and knowledge helped us find our perfect home, even as we navigated the buying process from out of state. He is one of the most thorough and communicative professionals I have ever worked with. Danny came to us highly recommended, and still he surpassed our expectations. I would absolutely recommend him to anyone in the San Antonio area in need of a well-connected, knowledgeable and personable real estate agent.

They offer quick service, and keep in touch with you. Demi Xidas was our relocation expert and she…read morewas very kind and helpful throughout the entire process. She offered many different areas and worked with our budget to help narrow down what we were looking for. Very appreciative of her, would recommend to anyone needing this service.

I had never worked with an apartment locator before May Tamez. She is truly an angel. I found her…read moreon instagram! She took all my must-haves into account, was responsive, and very professional. She helped me find the perfect fit and budget. She lined out multiple options with details and good quality photos/videos which I appreciated. She even provided me with 2 hours free movers and let me know what the specials were for each apartment! Will absolutely recommend her to any of my friends or family looking for a place in the future. This was the best first time experience I have ever had. Thank you, May!

Camron. We truly appreciate you taking the time to talk to us, answer questions, and showing us the…read morehomes. We had a terrible experience with a previous place. Thank you so much for your kindness and professionalism.

We finally moved in and made our first mortgage payment this month. Interior and exterior doorknobs…read moreare needing replacement, they literally just fall off. Two bedroom doors do not close due to poor leveling. I love the location of my home but would not recommend this company. We are doing a lot of work to fix what we should not have to. I don't want them near my home because I don't have faith in their vendors. Quality is poor value is even worse. We have a larger payment than we've ever had and already replacing doorknobs, needing leveling and septic repair.

I was transferred out of town for work for a few years and decided to rent my home here in San…read moreAntonio and I absolutely regret it. They pick the first tenant that applies not necessarily the best one and then charged a percentage (about $200) for just processing payments. On top of that they always side with the renter, every thing was considered "wear and tear" to them. When the tenants left they had scratched up our floors and dented our gutters in the front of the house, broke one of the plantation shutters. We were charged like $300 for house cleaning but when we got there it was grimey and it looks like they just did a mediocre job overall. They don't actually check the work of the third party vendors they hire. It's so darn annoying that you trust these people with managing a home but it was just a heartache overall. On top of the "management fee" they'll charge an extra amount to do inspections. I figured all that would be included with their fees. ‍

Liberty management in regards to property management comes off as very reputable, it asks for…read moreproperties to be handed over in immaculant condition in reference to home owners looking to rent out property. After researching company, I noticed that they all seem to be a part of a group  of realtors from the local San Antonio area, so they will look out for each other and could care less about the client in my humble opinion. Therefore, if you must take or seek legal services such as mediation, try to choose someone not in the real estate department. They will of course try to keep it in house, in what will benefit them. If you are a member of the military, I suggest filing grievance with housing section on military installation to see if any assistance is available. Then final recourse, if allowed, is to seek out an attorney because you better believe they have them. The way it worked for me is that you work with what seems to be a couple (spouses) real estate agents whom do all the transactions at the beginning of the rental process, then it gets passed over to one of the property managers in my case some unprofessional guy, this is the point where the issues begin but seem to never end. The guy never answers and when he returns calls if he ever does, comes off as if your bothering him to do his work. Upon the process of taking posession of my property, I noticed dog damage i.e. chewing on wooden pickets within the patio area and the cement fiber board on the house, to what he replied was normal wear and tear (really now)? I then noticed trash in yard, to which he replied that there was none, so I sent pictures, then the genius stated, wow that's alot of trash; his solution to me was for me to pick up trash and I'd be compensated, to which I replied, NO. I also noticed other damage, really to much to list here; I have not even seen the inside yet, so I am terrified at this point. Among other things he states it is upon the homeowner to repair damage that any normal person can see is not wear/tear and I agree some things are definitly on owner (normal/real wear & tear), he is quick to point out that judges seem to take the tenants side in any type of legal litigation in an effort to try to coerce a owner and the list goes on. Make sure to check recent reviews, when you check, click on newest so you can see the most up to date information and notice how Liberty is slowly but surely losing stars and if you read through some of the one star reviews, you'll see rudeness mentioned in quite a few, most in a negative fasion. When I looked up Liberty a year ago they had 4 1/2 stars, now 3 1/2 and I think rating wil keep going down. In my opinion they are just in it for the money, which is fine, since after all it is a business. However, they must not forget who the customer is, we hired you all not the other way around. If you read some comments from the employee's in reponse to customer reviews on GGL, it's mentioned that they fired homeowners/clients, seems like some employee's did not get a proper lesson in business fundamentals and this paints a picture of a toxic business model. The property manager I was assigned, is totally incompetent, rude and lazy amongst other things from my point of view and I believe he is the one that replied to many reviews. The real estate agents at the begining of the process also play a big part in this very shady business model by pretty much pushing all responsibility over to the property managers. Basically, it is a way of keeping  there hands clean and leaving the dirty work to the property managers, in a very unorganized type of business model, just my two cents. I bet this company will continue to lose credibility due to hiring people such as the one's mentioned in this review and the unethical business tactics they use. Please do yourself a favor and seek business elsewhere, I have before/after pictures of property and may post for all to see in case proof is needed, since pictures speak louder than words after all. (This just my personal opinion, as stated above, others may not agree for legal purposes)

Definitely the worst apartment complex I've ever lived in. There's a cockroach situation they…read morehaven't been able to fix for 3 months. They take 1-2 weeks sometimes to respond to maintenance orders. Because of the snow storm, the water was shut off for 2 weeks. When I moved in, the apartment itself was dirty. The dishwasher doesn't wash dishes well. There's still food particles on the dishes after I run the dish washer. The washer and dryer are both old and small. The carpet has old stains in it.

I lived here for a couple years and honestly the only good thing was the price and the friendly…read morestaff. But they have you pay your bills using an app which they keep their hands clean by not being able to assist if there are any problems. My first payment was late due to the wording selection in the app I chose and I had to pay a late fee. They don't do refunds. When I moved out I asked if there was anything else that I needed to do after signing out and handing over the keys. "No, you're all set" I check my bank statement and I'm still being charged for renters insurance, and of course it has nothing to do with the apartments themselves. I had to contact the renter insurance policyholders to cancel the recurring automatic payments. Again no reimbursement. There is frequent pest control but it does nothing. I used tape to cover the outlet holes and my own sticky traps which helped minimly. I would not recommend this place.

We just purchased a home in December and called several property management companies and Shawn was…read morethe only one who contacted us. So far, he has made every effort to make things smooth for us. Looking forward to working with him and the company.

Shawn and Sasha were outstanding!! They helped us sell our home when the economy was at its most…read morebrutal. They were patient, diligent, and most importantly trustworthy. The results were better than I could have hoped for! Fair, honest, and all around great people to work with. With out a doubt I would work with them again!

Thanks to Jen and her team, they were amazing! This is one of the fastest sales we've ever had for…read moreone of our homes. And probably the easiest! You can trust Jen and her team to take care of your home buying and selling needs in San Antonio or the surrounding area!

From the owner: We love helping buyers find their dream home! That's why we work with each client individually,…read moretaking the time to understand their unique lifestyles, needs and wishes. You'll find that we'll be a committed ally to negotiate on your behalf and with the backing of a trusted company. Get in touch with us today! Specialties: -Buying or selling a home in and around San Antonio -Assisting current and former military families relocate to the San Antonio Area -Being your ally in creating a life you love