Andre was so helpful. When other places closed their doors on us due to our credit, Andre was great…read moreat working with us to finding us the perfect place for us to call home. 100% recommend

From the owner: Real Estate Service and Property Management San Antonioread more

Cloverleaf property management makes things so easy. I was looking for a property to rent. I am…read morefrom out of state. Cloverleaf made everything so simple. They scheduled a walk-through prepared the lease and explained everything so well that we were able to lease our house within the span of 3 to 4 days. Definitely recommend!

Response for the owner's comments:…read more In my experience, concessions are not granted without cause; they directly result from Cloverleaf's accounting failures, contract violations, and poor communication on pertinent matters. About the water heater - After more than five months since completion of the work--and only after repeated follow-ups with both you and your vendor, and with the timely support of our new property manager--we finally learned that this work was likely performed by a licensed plumber and a permit was not required in that area. Based on the information I checked, the water heater serial number you provided does not appear to belong to a Rheem unit as claimed in your email. In my opinion, this delay and the incorrect information speak volumes about the lack of professionalism shown by both the property manager and the vendor and the accuracy of the claim (using a licensed plumber). The extensive time and effort I spent sending repeated emails and follow-ups represent lost time that I should not have to bear. I did not agree to this level of inefficiency and unprofessional conduct when I selected your company as my property manager. To this day, it remains unclear whether the emergency situation was handled promptly. Due to what I view as poor recordkeeping and unprofessional practices by you and your vendor, there is no clear documentation. So the issue which triggered contract termination still remains unaddressed - was the subsequent problem in water heater caused by initial incorrect work. This is my honest review based on documented interactions.

We recently purchased a home in New Braunfels as an investment property, and working with our…read moreproperty manager has been an excellent experience. He handled everything quickly and efficiently from the start and delivered exactly what he promised. He is very responsive, responsible, and easy to communicate with, which gave us a lot of peace of mind as out-of-town owners. We are extremely happy with the service we've received. We've already recommended him to a friend and would gladly recommend him to anyone looking for a reliable property manager.

From the owner: Hiring a property manager is almost as easy as just turning over the keys and collecting a check…read moreeach month:) We would handle every aspect from finding a great tenant for your home, getting them settled in, and making sure everything goes smooth during their lease. We provide on demand pest control, and HVAC air filters for all of our properties, at no cost to you. Rent is collected electronically through a PM software called Appfolio which allows tenants to submit maintenance requests and communicate with us through the software. Owners also have access to the software so they can submit requests, download monthly and annual statements, and communicate with us as well. We try to keep our fees simple and all inclusive, without any of the junk fees that some management companies charge. Our in-house maintenance team can handle most repairs, and at a cost usually significantly less than hiring a third party vendor. But we do have relationships with area vendors if the issue is something our team is not licensed or trained to complete. There are many choices when it comes to choosing a property management company, so we appreciate you considering ours. It's a great compliment when someone trusts us to look after such a valuable asset, and we don't take that responsibility lightly.

I had such a wonderful experience working with San Antonio Full Service Property Management. Being…read morea first time home buyer I had no idea what to expect and found the whole process to be quite daunting, but SA Full Service took care of me every step of the way. They genuinely care about their customers and it definitely shows. I would not hesitate to recommend them to my family and friends or anyone else seeking property management services.

From the owner: San Antonio Full Service Property Management has a mission to provide both Property Owners and…read moreTenants with the most comprehensive, professional, and elegant service possible. We use the latest software and technology to prioritize valuable time in the day to day operations of property management, while maximizing profits for our Owners. Tenants can rest easy knowing we are here to assist them with all of their needs from helping them find their perfect rental home, to maintenance requests and rent payments, we assist in all aspects of the leasing process. Our goal is to keep our Owners stress free, add value to their properties and to keep our Tenants happy. We pride ourselves in our excellent customer service and continue to increase lease renewals, saving our Owners thousands of dollars in "make ready" and vacancy costs. If you are wanting to sell your home or are looking to buy a home, our licensed agents are ready to provide you with excellent representation and impeccable customer service.

We wanted to take a moment to share our sincere gratitude and enthusiastic compliments for Dillon…read moreMcElroy's exceptional project management and maintenance work on the turn‑around of our property at 3633 Candlebrook Lane. Dillon has been phenomenal. His communication, clarity, and follow‑through were consistently excellent. He is incredibly customer‑focused, proactive, and truly goes above and beyond in every aspect of his work. Throughout the entire process, we felt fully informed--whether it was timelines, progress updates, or unexpected issues that came up. Any time we reached out, Dillon responded quickly, professionally, and with genuine care. Honestly, this has been the best turn‑around manager experience we've ever had. Dillon is an outstanding maintenance manager, and we wanted to make sure his exceptional performance and dedication were recognized. We are extremely satisfied and deeply appreciative of the work he put into bringing this property back to life.

I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

Very clean house and they provide anything you could ever need. The house is really close to base…read more(~10min) which was convenient, but is about 30 minutes from downtown, so it's up to your preference. A cleaning lady comes every 2 weeks, and they provide everything from toilet paper to sheets and towels to laundry detergent. The washer and dryer are awesome, beds are comfy, and the kitchen is fully stocked. 2 of the rooms are very small so if you aren't single or bring pets it can be cramped. My roommates turned into some pretty good friends staying and for that I'm thankful. The owner as well as the management were very nice and helpful and easy to contact/keep in touch with. Tried to give 4.5 stars but couldn't figure out how, mostly for the tiny bedrooms and the fact that a few things are broken around the house. (floorboards separated, microwave handle, freezer handle)

Stayed in one of the Altus, America locations last summer and loved it. Great townhome with…read moreeverything you need! They just built a new coffee place a close walk away which is awesome! Close drive to the base but an awesome escape. Would definitely stay at a MC location again!

I live in Austin and needed to sell a house in San Antonio. Danny was professional and great to…read morework with and he knows the market really well.

I cannot say enough good things about our experience with Danny as first-time home buyers. Danny…read morewent above and beyond to accommodate our needs and is truly an expert in his field. His guidance and knowledge helped us find our perfect home, even as we navigated the buying process from out of state. He is one of the most thorough and communicative professionals I have ever worked with. Danny came to us highly recommended, and still he surpassed our expectations. I would absolutely recommend him to anyone in the San Antonio area in need of a well-connected, knowledgeable and personable real estate agent.

They try to do any kind of way to make you pay a little extra and then say it after you renew the…read morelease. DO NOT TRUST THIS MANAGEMENT COMPANY!!!! They also try to accuse you of having a dog when there's ABSOLUTELY NO SIGNS of any kind of animal. There's no apology on their end when they're Wrong!!!

RENTER BEWARE!!! READ IN ENTIRETY BEFORE RENTING FROM HERE!!!! ESPECIALLY MILITARY!!…read more I am updating this review since moving out because things got much worse after my last review. I would've rated them a one star the first time, but I was afraid there would be repercussions from the landlord because that's the type of management they were. I lived in 4 apartments in San Antonio and LOVED management for all of them, very professional and did everything the way they're legally suppose to. Had great relationships with all When we moved out from here, we received a letter in the mail stating they were keeping our ENTIRE $1500 security deposit...we left that place nicer than we even got it because when we moved in it clearly hadn't been cleaned so I'm not sure what the $250 charge for a "cleaning fee" is that they put in the lease for everyone..it was dusty and gross and I was pregnant and had to clean the entire place before moving my stuff in. I'm pretty certain they pocket the cleaning fee just like they do your deposit. It's SO fishy. We received an "itemized deductions" list of all of the stuff that they were basically keeping our security deposit for. I know that's typically what they have to do and I appreciate that, but it was super broad and didn't even make sense what they were charging for a lot of the stuff... They charged us $625 to replace the carpet and $350 for stucco damage, also $150 for door repair... we made sure that carpet was in tiptop shape and our dogs weren't even allowed upstairs so it seems like they just wanted to replace the carpet at tenants cost, I've seen property managers who do this and I've always done a good job of avoiding them, but I was warned and still rented from here. Most of the stuff we were charged for that were big charges didn't make sense and I even have pictures to back up damage to these before moving in. We always treat the places we rent with a lot of respect and barely even cause normal wear and tear because we are both working and we're rarely home. I've never had a deposit even kept, that's how good of a tenant I have been at every single apartment that I've lived at because I make sure to get anything repaired before moving out at my cost so that I can get my deposit back. I know this was super fishy and that this manager probably does this to a ton of tenants as well..it's scary that they are allowed to do that. When we emailed them a few weeks ago and asked for actual receipts from the companies for these and proof of who they hired to fix this stuff showing that it was that much money to fix these, they didn't even respond and we are still waiting. We have had to contact our lawyer now as it seems this is reoccurring for other tenants as well and it all has been so frustrating and could've been handled so much more professionally. We aren't standing by and letting this happen to other tenants. The most frustrating part is I think this manager is or was military and so are we both, I was separating from active duty service and moving across the country with our one year old so we made sure the place looked perfect so we would get our deposit back and fully expected to. This place is definitely scammy.

My husband and I first moved to San Antonio because he was stationed here for a short while. We…read morespent a few days here prior to moving to look for an apartment and we had numerous great options. When we came to the springs at live oak, it was initially very clean and we enjoyed the tour and how friendly staffed appeared and how well they knew their tenants. I think it was when our leasing agent began pressuring us into getting this apartment is when I took the wrong turn. We were sitting at her desk talking about options to which she asks us who else was on our list of tours. She then proceeded to call every other apartment we were looking at to compare their prices to hers and tell us now we don't need to look because she had done all the work for us. I definitely wish I had taken the time to go and look. We rented with a detached garage. I don't think we had too many issues with the apartment itself. I had mentioned before that it appeared to be really clean. And part of me was impressed with the bit they had about the dog poop thing where they would pick up any dog poop and "dna test it." That never happened and there was literally dog shit everywhere. I watched a neighbor pick up bags of dog poop and take that handful of bags to the leasing office himself because we were tired of all the mess. There was also a point in time, with the damn wash bay, where it just wasn't functional. A few of my husbands things were even stolen while he was in the wash bay. And don't get me started about the "gated community" bit too. We wanted a gated community to feel safer about where we lived. We were moving into a new state and knew NO ONE but that damn gate was always broken because people kept driving through it when it says "timed for one car only." I don't think anyone got in trouble for braking it either. That gate was open 80% of the time that i lived here. Other than those few complaints they really worked with us when it came to our relocation/next duty station. Though a little bit pricier-- it was appreciated.

the management made it appear that we were important during the tour. however, the communication…read morefrom the office is non existent. it's disturbing that you make complaints or share issues with your apartment and they don't care to fix the issues. disappointed is an understatement.

The worst management company in San Antonio Texas! I've tried to get a straight non-political…read moreanswer from them since August and is now October still have not got an answer for a simple question it's unbelievable I've gotten the runaround I've tried to talk to management I tried to talk to a supervisor nothing it's impossible to deal with these people they are rude unprofessional impossible to deal with complete utter BS! I would never move into another property that deals with real management! ! I paid $225 HOA fee every month they can't even mow my lawn properly they can't even move a car that I requested to be towed out of a parking lot that has been here for 5 months The sprinkler system has been broken all summer they can't even fix that properly it's impossible to deal with these people never move here Grayson Park!

Our experience with Rudy, Rodolfo and his team was terribly horrible…read more Ex tenant, Lack of maintenance, condescending, abusive Hope never hear from them again,